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Hotel Indigo Baltimore Downtown

4.0 out of 5.0

Recent guest reviews

Good location, friendly and helpful staff, decent food, and perfect for actually resting when not working

Only a few glitches but we loved our stay anyway. The room and beds were very comfortable. Room service never picked up our breakfast order one morning and we requested more towels and shampoo through their texting device abd they never came. Still loved our stay.

Good restaurants around 2 blocks Chic n safe neighborhood $7 Lift ride to Hopkins conference site

A fine hotel located conveniently in the heart of Baltimore. We will be using it many times in the future when we visit our children and grand children who live in nearby Charles Village, Baltimore. The hotel's staff are uniformly warm, friendly and helpful.

This was my first visit/stay at a Hotel Indigo property. I have to say I am hooked and will definitely return and book my stay with Hotel Indigo Baltimore. The most comfortable stay I have ever had at any hotel I have stayed with in my life. The rooms are quiet, the staff very helpful and friendly, everyone on staff speaks to you. the convenience to surrounding areas couldn't be better. Easy access to parking deck directly across the street from the property. Great jobs guys!! See you again soon!!

We did not want to leave our lovely, comfy room. The beds and linens were heavenly and the room was pretty and bright. All the staff were warm and friendly. It is a great place to really see downtown Baltimore. Don't miss the very nearby Walters Art Museum. Some might find the neighborhood a little gritty- it's a big city after all. We felt safe and enjoyed our stay.

From my check-in at this hotel, everything was smooth. We were greeted by friendly staff & had no issues. Tiba the valet/door man was extremely helpful & friendly with his recommendations on where to eat & places to visit. The room that we stayed in was amply spacious and cozy. The only problem with the room was, there was no place to hang towels. (that's my only issue) But if they want to replace towels each day, I'm ok with that. The Poets Restaurant inside of the Hotel was awesome. We ordered the Crabcake platter which was amazing. I highly recommend them. We visited a couple museums which one was in walking distance. The Baltimore harbor is a good walk away but in warm weather is shouldn't be a problem. All in all, this hotel is in a pretty good location, is small but cozy, is newly renovated & has a very friendly staff.

For only being open for three months -- they did a really great job. I would change a couple of things, but they got it right on the staff they picked, and the service provided. I would definitely go back!!!!!!!!!!!!!!!!!!!!!

We have had good experiences with Indigo hotels in the past, and this was another good one. The hotel is in a great location in Baltimore, in the mt. Vernon area, close to the Mt. Vernon Plaza, the Walters Art Museum, the Basilica and walking distance to the Inner Harbor. The building is the old YMCA, fully renovated, when we were there there were a few floors that were in the process of being finished. Good value for the money.

New hotel in a nice location, near Inner Harbor, lots of restaurants nearby. Very reasonably priced. Very friendly staff.

24 West Franklin Street Baltimore MD

Located in Cathedral Hill Historic District, Hotel Indigo Baltimore Downtown is adjacent to Walters Art Museum and within a 5-minute walk of other popular sights like Washington Monument. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Located in central Baltimore, the hotel is also near National Aquarium in Baltimore and USS Constellation.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Hotel Indigo Baltimore Downtown's 162 rooms are air-conditioned and provide refrigerators, coffee makers, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Rooms


Property features

Renovated in 2015, Hotel Indigo Baltimore Downtown offers a 24-hour fitness center, free WiFi in public areas, and 4 meeting rooms. Valet parking is offered for USD 60.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Deluxe Room, Accessible

Twin 2 | Sleeps 4

Deluxe Room

Twin 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Hotel Indigo Baltimore Downtown

Everyone (3) Couples (3) Family (2) Other (2)
4

back again

Everyone

Good location, friendly and helpful staff, decent food, and perfect for actually resting when not working

By , from Washington, DC on Apr 8, 2017

Review comment responded on Apr 10, 2017

It was a pleasure having you as our guest at Hotel Indigo Baltimore Downtown. We are delighted to know you enjoyed everything we had to offer and loved our excellent service and the delicious food we offer. We hope to have the pleasure of welcoming you again whenever your travels bring you to Baltimore! Safe Travels, Jason C, General Manager

4

nice older hotel. lovely staff.

Everyone

Only a few glitches but we loved our stay anyway. The room and beds were very comfortable. Room service never picked up our breakfast order one morning and we requested more towels and shampoo through their texting device abd they never came. Still loved our stay.

By on Jan 23, 2017

Review comment responded on Jan 26, 2017

Many thanks for reviewing your stay and especially for complementing our staff. We are thrilled to note that you loved your room and our overall service. That being said, we regret the inconvenience you experienced with our service. I will share your concerns with the team so that this kind of issues are not repeated. Thank you for being our guest, and we look forward to welcoming you to Hotel Indigo Baltimore Downtown in future! Safe Travels, Jason C General Manager

5

waking distance to several good restaurants

Everyone

Good restaurants around 2 blocks Chic n safe neighborhood $7 Lift ride to Hopkins conference site

By , from San Francisco on Jan 9, 2017

Review comment responded on Jan 11, 2017

Thank you for your lovely remarks of Hotel Indigo Baltimore Downtown. We are delighted to know our location in the historic Mt. Vernon neighborhood close to area restaurants was perfect for your needs. We hope to be your hotel of choice every time you visit Baltimore! Safe Travels, Jason C General Manager

4
Families

A fine hotel located conveniently in the heart of Baltimore. We will be using it many times in the future when we visit our children and grand children who live in nearby Charles Village, Baltimore. The hotel's staff are uniformly warm, friendly and helpful.

By , from Virginia on Dec 24, 2016

Review comment responded on Dec 26, 2016

Thank you for choosing the Hotel Indigo Baltimore Downtown, and we appreciate your candid review. We are delighted to know you enjoyed our boutique hotel and loved our location being perfect for your needs. However, I am sorry for the inconvenience caused during your stay. We look forward to welcoming you back whenever your travels bring you back to Baltimore. Safe Travels, Jason C, General Manager

5

deep sugar experience

Singles

This was my first visit/stay at a Hotel Indigo property. I have to say I am hooked and will definitely return and book my stay with Hotel Indigo Baltimore. The most comfortable stay I have ever had at any hotel I have stayed with in my life. The rooms are quiet, the staff very helpful and friendly, everyone on staff speaks to you. the convenience to surrounding areas couldn't be better. Easy access to parking deck directly across the street from the property. Great jobs guys!! See you again soon!!

By on Jan 14, 2016

5

wonderful getaway

Families

We did not want to leave our lovely, comfy room. The beds and linens were heavenly and the room was pretty and bright. All the staff were warm and friendly. It is a great place to really see downtown Baltimore. Don't miss the very nearby Walters Art Museum. Some might find the neighborhood a little gritty- it's a big city after all. We felt safe and enjoyed our stay.

By on Nov 26, 2015

5

fun quick baltimore trip

Couples

From my check-in at this hotel, everything was smooth. We were greeted by friendly staff & had no issues. Tiba the valet/door man was extremely helpful & friendly with his recommendations on where to eat & places to visit. The room that we stayed in was amply spacious and cozy. The only problem with the room was, there was no place to hang towels. (that's my only issue) But if they want to replace towels each day, I'm ok with that. The Poets Restaurant inside of the Hotel was awesome. We ordered the Crabcake platter which was amazing. I highly recommend them. We visited a couple museums which one was in walking distance. The Baltimore harbor is a good walk away but in warm weather is shouldn't be a problem. All in all, this hotel is in a pretty good location, is small but cozy, is newly renovated & has a very friendly staff.

By on Nov 9, 2015

5

great

Singles

For only being open for three months -- they did a really great job. I would change a couple of things, but they got it right on the staff they picked, and the service provided. I would definitely go back!!!!!!!!!!!!!!!!!!!!!

By on Oct 6, 2015

5

nice hotel, great location

Couples

We have had good experiences with Indigo hotels in the past, and this was another good one. The hotel is in a great location in Baltimore, in the mt. Vernon area, close to the Mt. Vernon Plaza, the Walters Art Museum, the Basilica and walking distance to the Inner Harbor. The building is the old YMCA, fully renovated, when we were there there were a few floors that were in the process of being finished. Good value for the money.

By on Aug 11, 2015

2

nice hotel, good location!

Couples

New hotel in a nice location, near Inner Harbor, lots of restaurants nearby. Very reasonably priced. Very friendly staff.

By on Jul 21, 2015