Rude, unfriendly and unprofessional check in staff.
I would like to thank the lady at the front desk who put me on room 8010. The view from the inner harbor is very scenic and gorgeous indeed!
Hotel itself was nice and clean. It was very loud at the pool. The pool was full and crazy. People were running around everywhere being rowdy and jumping in the pool and splashing each other. Not the hotel's fault though. The surrounding areas were sketchy. Last time I had been to Inner Harbor was 7 years ago and it was a nice time. Coming back this past week was very different. The inner harbor was dirty, most stores/restaurants were closed down and felt unsafe. Had a few homeless encounters that were unpleasant.
Was close to many things you could walk to. Many restaurants to choose from.
No toiletries, staff could care less about anything you need, dirty and noisy. I would rather stay 10 miles away in a lesser hotel.
I come to this property every year!! Don't even bother looking for another place to stay. The staff is very kind and helpful and it's conveniently located to all that we need.
Close to restaurants
Even if you book your stay 3 months in advance and check-in 24 hrs before your stay, they will still give your room away if you book through a 3rd party site such as Orbitz.
It took almost an hour to check-in due to a long line
Clean but got to pay for everything..
It was clean and easy to get around
It was solid. I would go back.
The listing on orbitz is incorrect. Read disclaimers before booking. Shower did not work. And room was a bit dirty.
The hotel was a little uninspired. Room was missing toilet paper, shampoo, soap and tissues. Some of the towels were stained. Thought it was way overpriced for what you got. I won't stay there again.
Located in Inner Harbor, Renaissance Baltimore Harborplace Hotel is within a 5-minute walk of National Aquarium in Baltimore and within 15 minutes of other popular attractions like Baltimore Convention Center. This 622-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.
At Renaissance Baltimore Harborplace Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 36 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-out.
Rude, unfriendly and unprofessional check in staff.
Thank you so much for choosing our hotel, and for taking the time to provide a review of your experience. We hope you will stay with us again soon!
I would like to thank the lady at the front desk who put me on room 8010. The view from the inner harbor is very scenic and gorgeous indeed!
Thank you so much for choosing our hotel, and for your kind review! We are so glad you enjoyed your stay and hope you will join us again soon!
Hotel itself was nice and clean. It was very loud at the pool. The pool was full and crazy. People were running around everywhere being rowdy and jumping in the pool and splashing each other. Not the hotel's fault though. The surrounding areas were sketchy. Last time I had been to Inner Harbor was 7 years ago and it was a nice time. Coming back this past week was very different. The inner harbor was dirty, most stores/restaurants were closed down and felt unsafe. Had a few homeless encounters that were unpleasant.
Thank you so much for choosing to stay with us when returning to Baltimore. We are very glad that you enjoyed the hotel itself and the service we provided. Please know that we will work to increase safety patrols of the pool. We hope you will join us again when your travels bring you back to the area.
Was close to many things you could walk to. Many restaurants to choose from.
Thank you so much for staying with us! We are glad you enjoyed the convenience offered by our hotel. We hope you will visit again soon!
Thank you so much for your stay and rating of your experience! We hope to have you as our guest again soon.
No toiletries, staff could care less about anything you need, dirty and noisy. I would rather stay 10 miles away in a lesser hotel.
Thank you so much for choosing our hotel. We appreciate our insights, and will use them as a tool to improve our service.
Thank you so much for staying with us, and for submitting a review of your experience. We hope you will choose to stay with us again when your travels bring you back to Baltimore.
I come to this property every year!! Don't even bother looking for another place to stay. The staff is very kind and helpful and it's conveniently located to all that we need.
Thank you so much for your loyalty to our hotel! We truly appreciate it, as well as the kind words about our team. We look forward to your next visit!
Close to restaurants
Thank you so much for staying with us! We are so glad you appreciated the convenience of our location, and hope you will return when your travels bring you back to Baltimore!
Thank you so much for staying with us, and for your review. We appreciate your feedback and will use it to improve. We hope you will visit us again when your travels bring you back to Baltimore.