Clean, modern, elegant!
The location of the hotel is great, there is places to visit and eat within a walking distance, also a Whole Foods a block away. The staff is amazing and have great customer service, they always greet you and make you feel welcomed. The rooms are a good size, very clean and comfortable. Definitely staying there again!
From the second I checked in when I was greeted by Sierra, to when Jasmine helped me with an issue, the fantastic valet men who made sure your car was ready for you, all the way up to their Assistant General Manager, Mr. Howard, who personally ensures your complete satisfaction, I was in awe of their superb customer service! The entire staff, from maintenance to management at Inner Harbor Hyatt goes out their way to make sure your stay is perfect! If you’re traveling to BaltImore/Fell’s Point area,don’t waste your time looking any further, you will NOT be disappointed with this hotel and staff! Hats off to you guys!
Pros: The hotel is walking distance to everything but still away from all of the harbor madness at the same time. It’s quiet, very clean & the staff were very nice and respectful. Cons: none We would stay here again for sure.
This is a no-frills but elegant facility with large rooms and very friendly staff. Keep in mind that covid has abbreviated services everywhere, and some services are now (and presumably temporarily) on-demand rather than daily. But our requests were cheerfully and quickly satisfied. By no-frills, then, I mean there is no full service separate bar & restaurant and they are not currently offering transportation (such as an airport shuttle). They do serve mixed drinks, beer, and wine, and there is an included continental-style breakfast buffet. Also, there are three excellent casual dining restaurants on the same block, plus a donut shop. Free wi-fi is nice and not a given at even high-end locations also. The location is more than satisfactory, although strictly speaking it is in “Little Italy” (hence great Italian food nearby) rather than “Inner Harbor “ as the name implies. Inner Harbor is a 3 block walk in one direction and Fells Point neighborhood is 3-4 blocks in the other. There is a Whole Foods and dry cleaner nearby. In my opinion, as long as the plumbing works, it is the people that will make or break a lodging experience, and it bears repeating that every person we met there, from housekeeping staff, to front desk, to the GM, was attentive, friendly, and helpful. Thanks, guys, for helping to make our stay in Baltimore easy and enjoyable!
Overall poor service. They claim they have free breakfast, but when you get there just one hour into the breakfast service, the coffee is over (no one refills). IF you want prepacked cereals, cheerios, entire uncut fruits and canned juice, then this is your place to be. A only warm food product in breakfast is hard boiled eggs. This place is nothing but a rip off.
This hotel was rated 4 stars it isn’t clean at all. The floors had lots of stains, fingers prints everyone where had to wipe things down myself l.I walked in and wanted to turn right back around. The employees were friendly but the hotel Isn’t located in the best area. Parking was very expensive and you can’t park your car yourself which I think that’s crazy due to covid but they won’t clean your room for this reason. First time there but wouldn’t return.
Great location, very convenient for getting around downtown or the harbor during the day and close to the nightlife scene. The included breakfast left a lot to be desired, although that may be due to COVID-19. The staff was friendly, professional, and courteous.
Location was great to many things. Parking convenient also.
I love how friendly everyone is in Baltimore. Keep up the hospitality 😊
Located in Little Italy within a short walk of National Aquarium in Baltimore, Hyatt Place Baltimore Inner Harbor is within a mile (2 km) of other popular sights such as Baltimore Inner Harbor Marina. This 208-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.
Hyatt Place Baltimore Inner Harbor's 208 air-conditioned rooms provide MP3 docks, sofa beds, and refrigerators. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bidets. Coffee makers, safes, and phones are other standard amenities.
At Hyatt Place Baltimore Inner Harbor, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 25 per night. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.
Clean, modern, elegant!
The location of the hotel is great, there is places to visit and eat within a walking distance, also a Whole Foods a block away. The staff is amazing and have great customer service, they always greet you and make you feel welcomed. The rooms are a good size, very clean and comfortable. Definitely staying there again!
We appreciate your feedback! Thank you for staying with us! :)
From the second I checked in when I was greeted by Sierra, to when Jasmine helped me with an issue, the fantastic valet men who made sure your car was ready for you, all the way up to their Assistant General Manager, Mr. Howard, who personally ensures your complete satisfaction, I was in awe of their superb customer service! The entire staff, from maintenance to management at Inner Harbor Hyatt goes out their way to make sure your stay is perfect! If you’re traveling to BaltImore/Fell’s Point area,don’t waste your time looking any further, you will NOT be disappointed with this hotel and staff! Hats off to you guys!
Wow! Thank you for the glowing review of your recent stay at the Hyatt Place Baltimore Inner Harbor! Your feedback will be shared with the team as I know they'll love to hear it. Please come back and see us again soon.
Pros: The hotel is walking distance to everything but still away from all of the harbor madness at the same time. It’s quiet, very clean & the staff were very nice and respectful. Cons: none We would stay here again for sure.
The team and I are thrilled that you enjoyed your stay at the Hyatt Place Baltimore Inner Harbor! Thank you for taking the time to review your stay with us. We look forward to your next visit.
This is a no-frills but elegant facility with large rooms and very friendly staff. Keep in mind that covid has abbreviated services everywhere, and some services are now (and presumably temporarily) on-demand rather than daily. But our requests were cheerfully and quickly satisfied. By no-frills, then, I mean there is no full service separate bar & restaurant and they are not currently offering transportation (such as an airport shuttle). They do serve mixed drinks, beer, and wine, and there is an included continental-style breakfast buffet. Also, there are three excellent casual dining restaurants on the same block, plus a donut shop. Free wi-fi is nice and not a given at even high-end locations also. The location is more than satisfactory, although strictly speaking it is in “Little Italy” (hence great Italian food nearby) rather than “Inner Harbor “ as the name implies. Inner Harbor is a 3 block walk in one direction and Fells Point neighborhood is 3-4 blocks in the other. There is a Whole Foods and dry cleaner nearby. In my opinion, as long as the plumbing works, it is the people that will make or break a lodging experience, and it bears repeating that every person we met there, from housekeeping staff, to front desk, to the GM, was attentive, friendly, and helpful. Thanks, guys, for helping to make our stay in Baltimore easy and enjoyable!
Thank you so much for taking the time to leave us with such detailed feedback. This is the perfect opportunity for us to improve to be better for our guest as well as smile because you enjoyed your stay overall. We hope to serve you again in the near future. Thank you
We are so happy you enjoyed your stay and we hope you return again soon to see our improvements!
Overall poor service. They claim they have free breakfast, but when you get there just one hour into the breakfast service, the coffee is over (no one refills). IF you want prepacked cereals, cheerios, entire uncut fruits and canned juice, then this is your place to be. A only warm food product in breakfast is hard boiled eggs. This place is nothing but a rip off.
We are so sorry that you did not enjoy your stay. Unfortunately COVID did cause us to modify breakfast options.
This hotel was rated 4 stars it isn’t clean at all. The floors had lots of stains, fingers prints everyone where had to wipe things down myself l.I walked in and wanted to turn right back around. The employees were friendly but the hotel Isn’t located in the best area. Parking was very expensive and you can’t park your car yourself which I think that’s crazy due to covid but they won’t clean your room for this reason. First time there but wouldn’t return.
We are so sorry you did not enjoy your stay or get to see all the wonderful restaurants and shops around us. We do try to minimize our staff going into every room but if you do stay with us again please be sure to let us know the night before if you need housekeeping. Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. We hope that you do decide to return so that you can see our improvement on our service. Thank you for your feedback!
We are so glad you enjoyed your stay and hope you will choose us the next time you visit Baltimore so you can see our improvements! We appreciate your feedback.
Thanks for staying with us. We appreciate your feedback!