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Cassandra took care of us at check-in she was exceptional. Professional polite helpful friendly informative she deserves a 5 star rating. Hotel was lovely unfortunately many areas are still closed overall a nice stay.
The Hyatt was adequate. The building and its interior is bland and uninspiring. The service was fine. The Inner Harbor location is the hotel's best feature. The hotel needs to include recycling bins and implement other green practices. The hotel needs better interior design--add some color!
Great location, friendly staff and very clean room.
Hotel is clean , staff are very friendly, rooms is so noisy,not the right hotel for family , lots off loud music , and also the breakfast menu price is a rip off
Loved the hotel view. Did not like there were no microwaves in the room.
Nice, convenient location at the Inner Harbor.
Hotel staff was great and did not have any issues
Pros: Great location (centrally located - everything is within walking distance, scooter or bike ride away). Parking - garage on site and connected to the hotel. Great Harbor views from hotel room Cons: No microwave in the room The rooms are dated and not really visually appealing (not worth the money) Parking isn’t free - either include it in your room or pay $30 a night We constantly needed things from cleaning services (room was not adequately stocked. We had to keep calling the front desk for toilet paper, towels, and wash cloths) All-in-all it was a decent stay for the weekend but would not stay here again.
I like that it was very clean staff was very professional and friendly. I would definitely stay again.
Front desk staff were extremely courteous and helpful
The location was great. I didn’t like that there were no microwave ovens in the rooms. You had to go to the first floor.
I really enjoyed my stay at the Hyatt Regency the Front desk receptionist Kassandra was a wonderful help. Her customer service was excellent.
The hotel was clean and the staff was excellent. It was very clear the hotel took all the necessary precautions to help stop the spread of Covid 19. And there were plenty of hand sanitizer stations placed near common use areas.
Very clean and we'll maintained. Staff is very friendly and check in was a breeze.
Property was very clean and in good walking distance of restaurants and the harbor. Would totally stay again!
Located in Inner Harbor, Hyatt Regency Baltimore Inner Harbor is next to popular attractions like Charm'tastic Mile and Baltimore Convention Center. This 488-room, 4-star hotel has free in-room WiFi along with a health club and a rooftop terrace. Centrally located in Baltimore, the hotel is connected to the convention center and also a short walk from USS Constellation and Maryland Science Center.
In addition to a restaurant that serves breakfast, there's also a bar. You can get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
The 488 rooms are recently renovated and have an array of amenities, including iPod docks, coffee makers, and free weekday newspapers. 65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free local calls, laptop-compatible safes, and ironing boards are also standard. Weekly housekeeping is available.
Guests staying at Hyatt Regency Baltimore Inner Harbor enjoy a health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 42 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
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Cassandra took care of us at check-in she was exceptional. Professional polite helpful friendly informative she deserves a 5 star rating. Hotel was lovely unfortunately many areas are still closed overall a nice stay.
The Hyatt was adequate. The building and its interior is bland and uninspiring. The service was fine. The Inner Harbor location is the hotel's best feature. The hotel needs to include recycling bins and implement other green practices. The hotel needs better interior design--add some color!
Great location, friendly staff and very clean room.
Hotel is clean , staff are very friendly, rooms is so noisy,not the right hotel for family , lots off loud music , and also the breakfast menu price is a rip off
Loved the hotel view. Did not like there were no microwaves in the room.
Nice, convenient location at the Inner Harbor.
Hotel staff was great and did not have any issues
Pros: Great location (centrally located - everything is within walking distance, scooter or bike ride away). Parking - garage on site and connected to the hotel. Great Harbor views from hotel room Cons: No microwave in the room The rooms are dated and not really visually appealing (not worth the money) Parking isn’t free - either include it in your room or pay $30 a night We constantly needed things from cleaning services (room was not adequately stocked. We had to keep calling the front desk for toilet paper, towels, and wash cloths) All-in-all it was a decent stay for the weekend but would not stay here again.
Thank you for choosing to stay with us and for sharing your feedback. We hope to see you again in the future.
Thank you, we look forward to your next visit!