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Recent guest reviews

1500 words is not enough to explain my displeasure with my experience. Here are the highlights: Arrive at 3:40M, waiting in a 2 hour 20 minute line. I got on the Orbitz App and tried to see if there was a way to cancel and was told that the virtual agent could not contact anyone at the hotel after several attempts and I would lose my entire amount if I cancelled. He was extremely helpful, and I have no problem with Orbitz and how you managed this, just to clarify. Got to the desk only to be told my room wasn’t ready. Had to go to the show, was told I’d get a text when room was ready, put stuff back into the car. Got a text the room was ready at 6:26. Was at the show by then. After the show we came back to find another line. Finally got my keys at midnight. Not once while in line did anyone let us know what was going on, why the delay. I get there only seemed to be a couple of people at the desk, maybe they were shorthanded, but say something and at least let me know you understand the situation and are at least a little apologetic for a situation not of my own making. Really what I want is my money back, but I’m sure there is no chance of that happening, so beware before you stay at this property.

was not aware the hotel didnt offer room service.

Great location!

It is a very pretty hotel in a great location. It was mostly very quiet except for a few rude guests. Excellent location. Walk across the street to the inner harbor. Lots of dining options, including vegan!

Great location. Walkable. Enjoyed park and playground on top of the nearby hill. We stayed a night to break a long drive with a small child and hotel is extremely convenient just minutes from highway.

I absolutely loved the harbor view! I loved the view at night, it was very peaceful and serene....as far as a city scape could be! I also enjoyed the catwalk from the parking deck to the promenade where the shops and restaurants were located. I also loved the glass elevator that took me to my room. This hotel stay was excellent. I also loved the pillows and the bed, they were so comfortable. The Hyatt Regency definitely made an impression on me. I also liked the express checkout and the discount i got for paying for parking. It was a very centrally located hotel that made my stay in Baltimore that much more enjoyable! I will definitely be back!

I liked that there was a lot I could walk to. I chose it for that reason.

Location, quiet - we will be back!

Very friendly staff and clean hotel and rooms. Super close to the inner harbor. Highly recommend!

My visit was pleasant. I am planning on visiting again and I would definitely recommend this hotel for future travel. The restaurant on the 3rd floor is quite expensive. We decided to do breakfast on the last day, 2 cups of coffee, 2 kiddy pancakes and an omlette = $40. Each cup of coffee was $4 w/ no refills. WOW. It was just a get-away weekend. This is gouging

We loved the convenience of the parking garage. Our neighbors in the room next to us were noisy, but they eventually quieted down.

Loved this hotel. Perfect location

Great location to visit the inner harbor

We stayed here b/c my partner had stayed here before and said it was great! HE WAS LYING!!! The outside of the hotel concrete is literally falling apart, they were replacing windows on day 1 of our stay. Carpets in common areas are disgustingly dirty, and dirty towels are piled up in the hallways. There was an elevator broken down; stationary and open for 5 hours! They aren't cleaning rooms; we stayed 4 nights and they claimed that housekeeping would do our room once- THEY EVEN MISSED THAT!! They didn't tell us before we booked about limited housekeeping. We had to haul trash bags full of clean towels up from the front desk, along with our daily water. The pool was full of leaves and debris. The hallways constantly smelled like weed, and on the weekends, there were loud parties/music happening in many rooms. No valet/doorman service except on the weekend. This Hyatt is not the upscale, full service place we've grown accustomed to. It was basically a Motel 6.

Light Street Baltimore MD

Hotel highlights

  • Steps from Baltimore Inner Harbor Marina and Baltimore Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Inner Harbor, Hyatt Regency Baltimore Inner Harbor is next to popular attractions like Charm'tastic Mile and Baltimore Convention Center. This 488-room, 4-star hotel has free in-room WiFi along with a gym and a rooftop terrace. Centrally located in Baltimore, the hotel is connected to the convention center and also a short walk from USS Constellation and Maryland Science Center.


Dining

In addition to a restaurant that serves breakfast, there's also a bar. You can get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Guests can expect to find free WiFi and 65-inch flat-screen TVs with cable channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and free weekday newspapers. Housekeeping is available on request.


Property features

Guests staying at Hyatt Regency Baltimore Inner Harbor enjoy a gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 32 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Room, 1 Queen Bed, Accessible (Shower)

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Accessible (Shower)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Harbor View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Baltimore Inner Harbor

Everyone (19) Couples (16) Family (21)
1
Family

1500 words is not enough to explain my displeasure with my experience. Here are the highlights: Arrive at 3:40M, waiting in a 2 hour 20 minute line. I got on the Orbitz App and tried to see if there was a way to cancel and was told that the virtual agent could not contact anyone at the hotel after several attempts and I would lose my entire amount if I cancelled. He was extremely helpful, and I have no problem with Orbitz and how you managed this, just to clarify. Got to the desk only to be told my room wasn’t ready. Had to go to the show, was told I’d get a text when room was ready, put stuff back into the car. Got a text the room was ready at 6:26. Was at the show by then. After the show we came back to find another line. Finally got my keys at midnight. Not once while in line did anyone let us know what was going on, why the delay. I get there only seemed to be a couple of people at the desk, maybe they were shorthanded, but say something and at least let me know you understand the situation and are at least a little apologetic for a situation not of my own making. Really what I want is my money back, but I’m sure there is no chance of that happening, so beware before you stay at this property.

By on Jun 13, 2022

5
Family

was not aware the hotel didnt offer room service.

By on Feb 6, 2022

Review comment responded on Feb 10, 2022

Due to covid19 we are respecting the safety of all our guests and employees by setting limitations to our employee access to the guest floors. Nevertheless thank you for your feedback. We hope to have you back soon. Best wishes!

4
Everyone

By , from Sterling on Jan 24, 2022

5
Everyone

Great location!

By on Dec 20, 2021

Review comment responded on Dec 22, 2021

Thank you Henry!

5
Business Business

It is a very pretty hotel in a great location. It was mostly very quiet except for a few rude guests. Excellent location. Walk across the street to the inner harbor. Lots of dining options, including vegan!

By on Dec 6, 2021

Review comment responded on Dec 7, 2021

Thank you for your feedback Lynn!

5
Everyone

By on Nov 13, 2021

5
Family with small children

Great location. Walkable. Enjoyed park and playground on top of the nearby hill. We stayed a night to break a long drive with a small child and hotel is extremely convenient just minutes from highway.

By , from Holbrook on Nov 1, 2021

Review comment responded on Nov 2, 2021

Thank you for your wonderful feedback. I am glad you enjoyed your stay.

5
Everyone

I absolutely loved the harbor view! I loved the view at night, it was very peaceful and serene....as far as a city scape could be! I also enjoyed the catwalk from the parking deck to the promenade where the shops and restaurants were located. I also loved the glass elevator that took me to my room. This hotel stay was excellent. I also loved the pillows and the bed, they were so comfortable. The Hyatt Regency definitely made an impression on me. I also liked the express checkout and the discount i got for paying for parking. It was a very centrally located hotel that made my stay in Baltimore that much more enjoyable! I will definitely be back!

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Hello Aquil, thank you for your feedback. I am so happy that you enjoyed your stay and that Baltimore city treated you so well. Please do no hesitate to come back to our hotel. Safe Travels!!!

4
Everyone

I liked that there was a lot I could walk to. I chose it for that reason.

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Thank you for your feedback Katrina

5
Partner Couples

Location, quiet - we will be back!

By on Sep 15, 2021

Review comment responded on Sep 16, 2021

Thank you for your feedback David!

Hyatt Regency Baltimore Inner Harbor

300 Light Street, Baltimore, MD 21202
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