Very nice property. Once construction completed around the hotel, things will be better. Staff very accomodating.
The property was very clean and well kept. What I loved most is that everything was within walking distance to the harbor.
Nice hotel in a great location
I've stayed here on several occasions and feel very happy with the hotel -- it is clean, straightforward, has a great little gym and breakfast (that starts early, which is great for me and my work), and is walking distance to Harbor East and Fells Point (among other places). It is perfect for what I need - a safe, clean and affordable stay with just the right amenities. You can also adjust the temperature to how you like it, so I've been nice and warm during these cold months.
Great experience! Only issue is the street construction in front o building making it more difficult to cross to get to garage
Was a very good stay overall the only thing I disliked was all the construction but that’s nothing they can fix!
Towels looks like they'd not been thoroughly washed, and the construction out front was a hassle. The room was fine, the hotel was pretty clean. Will stay again. The shampoo and soap dispensers were empty.
We can not rate because they said our reservation was cancelled by me, the day and time I placed it. We not only did not get the Orbits rate, we did not get a room. We had to go to another hotel. I would not recommend Tru by Hilton to anyone.
Rooms are clean. Staff is great! Workout room is above par for a hotel. The only draw back isnt the hotels fault. The city is tearing up and re-doing the street and started at 7am!
clean facilities, great location, walking distance to local attractions. staff was friendly and hotel lobby has a great convenience store for late night snacks or heating up leftovers.
The building itself was beautiful, the room was super nice and comfortable, however the building is located basically in the projects, also they do not have free parking which should be stated somewhere, they dont even offer a discount at the parking garage.
Hotel is very clean and staff was very friendly.
Important: The Hilton Tru is a concept that offers lower rates by eliminating non-essential features. What they do provide is the same high quality you expect from Hilton. Most (or all) of the rooms have no microwave or coffee maker, but do have refrigerator. Lobby level has good coffee 24/7, 2 microwaves. the only ice machine. and comfortable spaces for lounging and eating. Easy walk to the Aquarium, Baltimore's biggest attraction. Little Italy and Fells Point are even closer.
Staff EXCELLENT, price great ($99) could not have been nicer and more responsive for a small thing we needed help with, place new/clean. Coffee/hot chocolate 24/7. Free breakfast small, but fine. The guests were loud, so this is NOT a comment on the staff but people called our room and hung up at 10:30pm (we had a long day and crashed, just wanted to catch up on sleep), someone banged on the door at 11PM, and I swear it sounded like someone was hanging pictures (banging) all. night. long.
I didn't like having to move out of our handicap room to a regular standard room cause nobody check out our room before anybody checks in.
Located in Little Italy within a short walk of National Aquarium in Baltimore, Tru By Hilton Baltimore Harbor East, MD is within a mile (2 km) of other popular sights such as Baltimore Inner Harbor Marina. This 140-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free buffet breakfast, served on weekends from 6:00 AM to 9:00 AM.
55-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Guests of Tru By Hilton Baltimore Harbor East, MD enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this golf hotel include coffee/tea in a common area, a microwave in a common area, and a computer station.
Very nice property. Once construction completed around the hotel, things will be better. Staff very accomodating.
The property was very clean and well kept. What I loved most is that everything was within walking distance to the harbor.
Thank you for staying with us! We appreciate the feedback!
Nice hotel in a great location
Thank you for your feedback and for staying with us!
I've stayed here on several occasions and feel very happy with the hotel -- it is clean, straightforward, has a great little gym and breakfast (that starts early, which is great for me and my work), and is walking distance to Harbor East and Fells Point (among other places). It is perfect for what I need - a safe, clean and affordable stay with just the right amenities. You can also adjust the temperature to how you like it, so I've been nice and warm during these cold months.
Thanks for staying with us, Jessica and for leaving such detailed feedback. We really appreciate comments such as your and cannot wait to welcome you again.
Great experience! Only issue is the street construction in front o building making it more difficult to cross to get to garage
Thank you for staying with us, Dawn! We appreciate the feedback. We're so sorry about the construction happening in front of the hotel
Was a very good stay overall the only thing I disliked was all the construction but that’s nothing they can fix!
Thank you so much for staying with us and for taking time to complete a survey. We appreciate the feedback!
Towels looks like they'd not been thoroughly washed, and the construction out front was a hassle. The room was fine, the hotel was pretty clean. Will stay again. The shampoo and soap dispensers were empty.
Thank you for staying with us!
Hey there, Beth! We're glad you enjoyed your stay with us, and we hope to see you again soon!