We can not rate because they said our reservation was cancelled by me, the day and time I placed it. We not only did not get the Orbits rate, we did not get a room. We had to go to another hotel. I would not recommend Tru by Hilton to anyone.
Rooms are clean. Staff is great! Workout room is above par for a hotel. The only draw back isnt the hotels fault. The city is tearing up and re-doing the street and started at 7am!
clean facilities, great location, walking distance to local attractions. staff was friendly and hotel lobby has a great convenience store for late night snacks or heating up leftovers.
The building itself was beautiful, the room was super nice and comfortable, however the building is located basically in the projects, also they do not have free parking which should be stated somewhere, they dont even offer a discount at the parking garage.
Hotel is very clean and staff was very friendly.
Important: The Hilton Tru is a concept that offers lower rates by eliminating non-essential features. What they do provide is the same high quality you expect from Hilton. Most (or all) of the rooms have no microwave or coffee maker, but do have refrigerator. Lobby level has good coffee 24/7, 2 microwaves. the only ice machine. and comfortable spaces for lounging and eating. Easy walk to the Aquarium, Baltimore's biggest attraction. Little Italy and Fells Point are even closer.
Staff EXCELLENT, price great ($99) could not have been nicer and more responsive for a small thing we needed help with, place new/clean. Coffee/hot chocolate 24/7. Free breakfast small, but fine. The guests were loud, so this is NOT a comment on the staff but people called our room and hung up at 10:30pm (we had a long day and crashed, just wanted to catch up on sleep), someone banged on the door at 11PM, and I swear it sounded like someone was hanging pictures (banging) all. night. long.
I didn't like having to move out of our handicap room to a regular standard room cause nobody check out our room before anybody checks in.
Great location. Very clean. Staff was friendly and helpful. Breakfast was mundane but iIassume this is due to covid. I appreciate the waste reduction efforts in providing large size toiletries. My one wish is that the hotel would offer some sort of discount on parking. There is a garage across the street that is convenient.
Located in Little Italy within a short walk of National Aquarium in Baltimore, Tru By Hilton Baltimore Harbor East, MD is within a mile (2 km) of other popular sights such as Baltimore Inner Harbor Marina. This 140-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 140 rooms feature free local calls, ironing boards, and desks. Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms have hair dryers and free toiletries.
Guests of Tru By Hilton Baltimore Harbor East, MD enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this golf hotel include coffee/tea in a common area, a microwave in a common area, and a computer station.
We can not rate because they said our reservation was cancelled by me, the day and time I placed it. We not only did not get the Orbits rate, we did not get a room. We had to go to another hotel. I would not recommend Tru by Hilton to anyone.
Rooms are clean. Staff is great! Workout room is above par for a hotel. The only draw back isnt the hotels fault. The city is tearing up and re-doing the street and started at 7am!
Thank you so much for staying with us!
clean facilities, great location, walking distance to local attractions. staff was friendly and hotel lobby has a great convenience store for late night snacks or heating up leftovers.
Thank you so much for staying with us!
The building itself was beautiful, the room was super nice and comfortable, however the building is located basically in the projects, also they do not have free parking which should be stated somewhere, they dont even offer a discount at the parking garage.
Thank you for staying with us. We know parking is not ideal and we are currently in negotiations with Baltimore City to be able to validate parking in the garage across the street.
Hotel is very clean and staff was very friendly.
Thank you for staying with us!
Important: The Hilton Tru is a concept that offers lower rates by eliminating non-essential features. What they do provide is the same high quality you expect from Hilton. Most (or all) of the rooms have no microwave or coffee maker, but do have refrigerator. Lobby level has good coffee 24/7, 2 microwaves. the only ice machine. and comfortable spaces for lounging and eating. Easy walk to the Aquarium, Baltimore's biggest attraction. Little Italy and Fells Point are even closer.
Thank you for staying with us! And for taking time to review our hotel
Staff EXCELLENT, price great ($99) could not have been nicer and more responsive for a small thing we needed help with, place new/clean. Coffee/hot chocolate 24/7. Free breakfast small, but fine. The guests were loud, so this is NOT a comment on the staff but people called our room and hung up at 10:30pm (we had a long day and crashed, just wanted to catch up on sleep), someone banged on the door at 11PM, and I swear it sounded like someone was hanging pictures (banging) all. night. long.
Thank you for staying with us and for taking time to review our hotel. We're sorry your couldn't have a good night's sleep due to your noisy neighbors but we hope to host you the next time you're in the city.
I didn't like having to move out of our handicap room to a regular standard room cause nobody check out our room before anybody checks in.
Thank you for choosing Tru by Hilton Baltimore and taking time to review the hotel.
Great location. Very clean. Staff was friendly and helpful. Breakfast was mundane but iIassume this is due to covid. I appreciate the waste reduction efforts in providing large size toiletries. My one wish is that the hotel would offer some sort of discount on parking. There is a garage across the street that is convenient.
Thank you for choosing the Try by Hilton Baltimore and taking time to provide feedback. We are in the process of working out a deal with the garage across the street since valet parking has been suspended. Hopefully we will have something in place soon.
We are so sorry you were not able stay with us but we hope to welcome you soon.