We checked in around 10:30 pm, room no was 316, we had ants and some cockroaches in that bathroom, so the receptionist replaced us to equivalent room on the second floor, room 212, which had a broken AC and another mobile AC that didn't work at all and made the room hot and humid so we ended up sleepless and had a horrible night. That was before my daughter soccer tournament in OC, so really bad experience that could have been prevented, because I'm the morning, we found out that we could have been moved to 5th floor to a much better room (room no. 507) with no coacroaches and a working AC.