The hotel is located right off the boardwalk which was nice. Unfortunately, I was not happy being charged for food to my room that I never ordered. Not sure why or how that happened since the front desk person said your last name and the room number is all that is needed. I was unhappy with knowing that I was being charged for items we never purchased. I’d suggest looking over your final invoice before paying it.
Shower head was weak and shower was not draining properly
Awesome location at the perfect Value ! The staff Is awesome.
I found roaches in my room
Ocean Breakfast
Room appeared pretty clean. Bed was a little soft if you’re used to a firmer bed . Every time we got into the elevator there was dog pee everywhere. Elevators are also extremely slow. We came in the off season so I can’t imagine them during peak. We also listened to dogs barking all hours of the night. Hyatt also double charged me in error. Currently waiting for that to be corrected. Wouldn’t stay here again.
Off season in OC is underrated - and this hotel is a great deal on a warm weekend in November. The staff is friendly and the property is clean and well-maintained. Love it!
Great location, great staff. I don't like barking dogs.
Overall for the price I wasn’t impressed. Complimentary breakfast was a joke. Workers were rude. Be warned rooms are not guaranteed until 5pm. So 5pm and kicked out at 11am for 439.00.
Pet friendly. Design is great and even our room in the back corner had a view of part of the beach from the balcony.
Boardwalk view and close to everything
Other than some check in issues the stay and property were great. We did have a family attempt to gain access to our room after checking because the front desk provided them with keys to our room.
Hyatt Place Ocean City / Oceanfront places you next to Ocean City Boardwalk and within a mile (2 km) of other popular attractions like Jolly Roger at the Pier. This 105-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free self parking.
Start your day off right with a free continental breakfast offered each morning. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
Guests can expect to find 43-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Balconies, iPod docks, and coffee makers are also available. Housekeeping is available on request.
Built in 2018, the brand new Hyatt Place Ocean City / Oceanfront offers an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Thank you for the 5 out of 5 rating, Keith!We're thrilled to see how much you enjoyed staying at Hyatt Place Ocean City/Oceanfront. We look forward to hosting you again in the near future! Thank you again for sharing.
The hotel is located right off the boardwalk which was nice. Unfortunately, I was not happy being charged for food to my room that I never ordered. Not sure why or how that happened since the front desk person said your last name and the room number is all that is needed. I was unhappy with knowing that I was being charged for items we never purchased. I’d suggest looking over your final invoice before paying it.
We appreciate your feedback, Aisha.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team.We'd love to see you again in the future to share a more positive experience with you.
Shower head was weak and shower was not draining properly
We appreciate your feedback, Jordan.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
Awesome location at the perfect Value ! The staff Is awesome.
Thanks for sharing this fantastic review, Carno!We're thrilled your time at Hyatt Place Ocean City/Oceanfront was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our prime location and friendly staff. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!
I found roaches in my room
Dear Gloria,We apologize for the challenges you faced during your time with us. Please reach out to the hotel directly to discuss the details of this incident in greater detail. Thank you.
Ocean Breakfast
Thanks for the splendid review, Katherine!We're elated knowing you had such an incredible time at Hyatt Place Ocean City/Oceanfront. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests so we're glad you enjoyed our great location and delicious breakfast. Thank you again for the fantastic review.We look forward to your next trip!
Room appeared pretty clean. Bed was a little soft if you’re used to a firmer bed . Every time we got into the elevator there was dog pee everywhere. Elevators are also extremely slow. We came in the off season so I can’t imagine them during peak. We also listened to dogs barking all hours of the night. Hyatt also double charged me in error. Currently waiting for that to be corrected. Wouldn’t stay here again.
We appreciate your feedback, Amanda.We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. We kindly ask that you please confirm your last name so that we may address your billing concerns with the appropriate members of our management team.Please consider allowing us another chance to provide you with the excellent service we're capable of providing.
Off season in OC is underrated - and this hotel is a great deal on a warm weekend in November. The staff is friendly and the property is clean and well-maintained. Love it!
Thank you for sharing with us, Masha!We're delighted to hear you had a fantastic time with us at Hyatt Place Ocean City/Oceanfront. We're so glad you enjoyed our kind staff and clean accommodations so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us.Please come visit us again in the near future for another lovely experience!
Steve, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt Place Ocean City/Oceanfront!