The building had some “old school” flair, but the staff and accommodations were a complete disaster. Being told “we hope to have the room you paid for WELL in advance would be available for you when you arrived”, but still NOTHING HOURS later. No communication and a crap room. And now my wife is pissed because we lost SO MUCH TIME dealing with the hotel… uh.
Walking distance to the Harbour. The property was generally run down. Tub didnt drain fast enough. Tub dripped. Bathroom sink was cracked. Bathroom floor was dirty/stained. Wallpaper was peeling. Comforter had what I hope was a ketchup stain, they ha to launder it as they didnt have any extra comforters. Room key machine didnt work for the 1st day we were there.
Needed to be updated ac units were kind of.....
Kids not happy there was no pool
Mediocre, the location is prime...
I had a nice view of the harbor and the room was big
complimentary breakfast was not what I expected...we received a boxed breakfast that included a box apple juice n a muffin
Great hotel within the inner harbor. Close to everything.
From the time we checked in to the time we left, the STAFF was Wonderful!!! Shawnette at the front desk, sent us a Bottle of Wine, because we were Celebrating our 42nd Anniversary...so sweet, nice person, the Valet was terrific!! Then we decided to stay another night, they let us see a few rooms, before we settled on one...So Lakeisha, the housekeeping supervisor, sent us a Bottle of Champagne, with Ice and Glasses!! Our experience at McCormick and Smick, was a different story...spent almost $200. and had HORRIBLE SERVICE and the food was NOT up to par!!!
Staff is wonderful. Lobby is cool and great happy hour.
The hotel was very convenient to all the important tractions in downtown as well as being a short hop skip and jump to Johns Hopkins. I plan to stay there again in a couple weeks when I come back!
I want to start off by saying that I travel all over the country and the Pier 5 by far is probably my favorite place to stay and vacation at. I have now stayed there 5+ times since 2007. The service is second to none, rooms are beautiful, the location is perfect and located only steps from the National Aquarium, easily accessable, they offer amazing packages, and their daily happy hour with complimentary culinary demonstrations is something we always look forward to. I guarantee and put my credibility down that you will love tbis place and come back again and again.
Located in Inner Harbor, Pier 5 Hotel Baltimore, Curio Collection by Hilton is within a 5-minute walk of National Aquarium in Baltimore and within 15 minutes of other popular attractions like Baltimore Inner Harbor Marina. This 66-room, 4-star hotel welcomes guests with 2 restaurants, a marina, and a gym.
Enjoy dining at Ruths Chris Steakhouse, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free manager's reception on select days. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, safes, and phones.
Renovated in 2017, Pier 5 Hotel Baltimore, Curio Collection by Hilton offers a marina, a gym, and free WiFi in public areas. Parking is available for USD 22 per day (USD 38 per day for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.
The building had some “old school” flair, but the staff and accommodations were a complete disaster. Being told “we hope to have the room you paid for WELL in advance would be available for you when you arrived”, but still NOTHING HOURS later. No communication and a crap room. And now my wife is pissed because we lost SO MUCH TIME dealing with the hotel… uh.
Walking distance to the Harbour. The property was generally run down. Tub didnt drain fast enough. Tub dripped. Bathroom sink was cracked. Bathroom floor was dirty/stained. Wallpaper was peeling. Comforter had what I hope was a ketchup stain, they ha to launder it as they didnt have any extra comforters. Room key machine didnt work for the 1st day we were there.
Needed to be updated ac units were kind of.....
Kids not happy there was no pool
Mediocre, the location is prime...
I had a nice view of the harbor and the room was big
complimentary breakfast was not what I expected...we received a boxed breakfast that included a box apple juice n a muffin
Thank you for your feedback. We will be addressing your concerns with my team. I do apologize for the inconvenience you faced with us. I will work with my team to make our guest experience better. I hope you would be welling to give us another chance to make things right.
Thank you for your feedback.
Thank you for your feedback. We will be addressing your concerns with my team. I do apologize for the inconvenience you faced.
Thank you for your feedback. We are glad you enjoyed your stay.