HORRIBLE staff. The police were called to this place. The front desk agent was very rude and took an extra deposit out of my account. When i asked to explain this to me, she was EXTREMELY rude, would not answer my questions, cursed me and fiance out. I called tbe police and the officer said he has been to this facility 3-5 times a week due to complaints like mine. I will NEVER stay here or at another days inn again. I have never been treated like this before. It was HORRIBLE and she should be fired. Two employees there even said she was rude!! Patricia is horrible and has the worst customer service
Location is close to Fort Meade Md. Also close to Laurel Shopping Center.
Good property and very good and accommodating property.
Staff was exceptional. Gentlemen who checked us in was polite, professional, very helpful, and knew his job.
You have staff members that don't want to work or when you call them they hang up the phone or don't want to give you any direct answer.... it wasn't all of them but it was just one lady who was very rude...
Staff is very rude. Sink clogged. TV channels not working. No parking spots to park. Don’t stay here.
At checkout male at the counter just ignored me, never greeted or acknowledged I was there kept grabbing paperwork then eventually just said need anything, when I told him I was checking out he just grabbed the key cards and walked away without saying anything else. The WiFi is one of the worst I have ever seen, couldn’t even open a simple email because it would stop working. The exterior building rooms are loud from traffic and other vehicles, asked staff it they were noisy and they said no.
Helped get a great rate to extend stay. Guest laundry unsecured.
I didn’t like the fact that my family and myself got ate up by bed bugs. Nice hotel but they need to get rid of the bugs. I really would like to be refunded.
There was no light in the bathroom. NO LIGHT. Not a dim light, not a flickering light. There was no light, no switch for the light, no electricity running through the bathroom.
Nice size room. Walls a little dirty. Staff very friendly and breakfast had good variety.
Nice hotel for the the price. Nice bed and TV.............
Days Inn & Suites by Wyndham Laurel Near Fort Meade places you within a mile (2 km) of Jailbreak Brewing Company and Laurel Park. This 86-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and a 24-hour business center.
Free self-serve breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
All 86 rooms provide coffee makers, free local calls, and ironing boards. TVs come with satellite channels. Bathrooms have hair dryers and free toiletries.
At Days Inn & Suites by Wyndham Laurel Near Fort Meade, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Good Afternoon, Thank you for the time you took to let us know how your stay was with us, we do look forward to a return visit in the near future Stay Safe! Debra Winkowski General Manager
Good Afternoon, We appreciate the great score you gave us, my staff was very excited as well. We do look forward to a return visit Stay Safe, Debra Winkowski General Manager
HORRIBLE staff. The police were called to this place. The front desk agent was very rude and took an extra deposit out of my account. When i asked to explain this to me, she was EXTREMELY rude, would not answer my questions, cursed me and fiance out. I called tbe police and the officer said he has been to this facility 3-5 times a week due to complaints like mine. I will NEVER stay here or at another days inn again. I have never been treated like this before. It was HORRIBLE and she should be fired. Two employees there even said she was rude!! Patricia is horrible and has the worst customer service
Good Morning Mr. Durham, I spoke with you yesterday, and I apologize if I was not clear, but no one here authorized your credit card, it was our Wyndham system that pulled an authorization, and I tried to get this released but my merchant services locked me out. I explained all of this to you. I will speak to my employee and I told you I would call you back after I speak with her, currently she is off so it maybe a couple of days before I am able too. I appreciate your patience with me to allow my employee to give me her side as you know there is 2 sides to all stories. Stay Safe Mr. Durham Debra Winkowski General Manager
Location is close to Fort Meade Md. Also close to Laurel Shopping Center.
Good Evening, We appreciate your business during these hard times. Your comments about your stay are well accepted and my team was happy but would like to know what we need to do to get a higher score. We encourage our guests to please let us know what and where we need to improve. We do hope to see you again in the near future Be Safe, Debra Winkowski General Manager
Good property and very good and accommodating property.
Good Afternoon, Thank you for your kind words about your stay with us, my team was very happy to see yet another happy customer, this gives them energy to keep our guests happy... so I thank you for that, we appreciate your business and we look forward to serving you again. Happy New Year, Debra Winkowski General Manager
Staff was exceptional. Gentlemen who checked us in was polite, professional, very helpful, and knew his job.
Good Morning, From everyone here thank you for this amazing score, we do appreciate this. We do look forward to your return visit. Happy New Year, Debra Winkowski General Manager
You have staff members that don't want to work or when you call them they hang up the phone or don't want to give you any direct answer.... it wasn't all of them but it was just one lady who was very rude...
Good Afternoon, Thank you for taking the time to give us this amazing score, I will share this with my team. Thank you again, and we look forward to serve you again. At Your Service, Debra Winkowski General Manager
Staff is very rude. Sink clogged. TV channels not working. No parking spots to park. Don’t stay here.
Good Morning, We appreciate the rating you gave us, thank you. I will share this with my team. We do look forward to your return visit. Happy New Year and stay safe, Debra Winkowski General Manager