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Recent guest reviews

Property is old, exercise machine broken not fixed. My room bath shower faucet dripping water constantly not fixed. Bath shower curtain is too short, shower water is leaking floor... We had a dinner at hotel restaurant, it was good.

Nice hotel, clean, good breakfast, coffee in room, there is a club attached to the hotel which made parking limited at night but the hotel staff went out of their way to make sure hotel gusts had a place near the entrance to park. Location wasn’t the greatest, but about a mile from Canton which was a nice area to explore

Hotel was good. The bus stop was pretty close. There is a mc Donald nearby as well. They also had a good breakfast

fron desk no good take to long why the customer 😡

Very friendly staff, comfortable beds ,very close to John Hopkins Med

The hotel had a lot of amenities. You did not have to leave the hotel for anything

It was nice that it was free parking, but there was a show going on, and there was no parking. We had to get a ticket to park in the show area. The room was OK, nothing fancy. The towels were thin and rough.

I liked the free shuttle to the Inner Harbor area.

The only thing I didn't like was that there weren't enough outlets in the room. Especially near the bed. I had to plug my phone in across the room.

It’s very dated. The faucet was loose. The toilet seat was loose. The pool was dirty to a point you can’t see with goggles under water. The hot tub water was yellow... It’s not what I expected.

Needs updating, my toilet was leaking. Staff was very friendly, professional and welcoming.

Nice hotel and staff were all friendly, specially Noody who helped us a lot with my early morning check in, very friendly, smiles always and so patient.

We stayed at this hotel before a cruise. The cruise terminal is about 5 miles from hotel and 3 miles to inner harbor. The hotel was clean and comfortable. Free parking. Good hot and cold breakfast buffet, something for everyone. There was a comedy club in this hotel, we could not go but it was a packed show and everyone coming out of show said it was great. Check out time was 1200 noon, that is getting harder to find. I would definitely recommend this hotel to a friend and I will stay there myself on future trips.

This hotel definitely needs to be updated. Old furniture. Old rickety elevators. Dirty sheets on the pullout bed. However the hotel staff were extremely nice.

O'Donnell Street Baltimore MD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Downtown Baltimore, Best Western Plus Hotel & Conference Center is within 2 miles (3 km) of sights such as Johns Hopkins Bayview Medical Center and Canton Waterfront Park. This 175-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 175 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests of Best Western Plus Hotel & Conference Center have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Hotel & Conference Center

Everyone (27) Couples (5) Family (7)
4
Partner Couples

Property is old, exercise machine broken not fixed. My room bath shower faucet dripping water constantly not fixed. Bath shower curtain is too short, shower water is leaking floor... We had a dinner at hotel restaurant, it was good.

By on Nov 11, 2021

4
Family Partner Couples Friends

Nice hotel, clean, good breakfast, coffee in room, there is a club attached to the hotel which made parking limited at night but the hotel staff went out of their way to make sure hotel gusts had a place near the entrance to park. Location wasn’t the greatest, but about a mile from Canton which was a nice area to explore

By on Oct 27, 2021

5
Everyone

Hotel was good. The bus stop was pretty close. There is a mc Donald nearby as well. They also had a good breakfast

By on Feb 17, 2021

Review comment responded on Apr 8, 2021

Thank you for choosing the Best Western Plus Hotel & Conference Center located in Baltimore. We enjoyed your positive feedback and are pleased the hotel suited your needs. Please allow us the opportunity to serve you again in the near future. We greatly appreciate your loyalty to the Best Western Brand and look forward to welcoming you back!

1
Family

fron desk no good take to long why the customer 😡

By on Jun 29, 2020

5
Partner Couples Business Business

Very friendly staff, comfortable beds ,very close to John Hopkins Med

By on Dec 19, 2019

Review comment responded on Dec 20, 2019

Thank you for choosing to stay with us recently. We are happy that you encountered friendly service while you were staying with us. Our team looks forward to seeing you in the future.

5
Everyone

By on Nov 11, 2019

Review comment responded on Nov 13, 2019

Thank you for choosing to stay with us recently. We are happy that you encountered friendly service while you were staying with us. Our team looks forward to seeing you in the future. Safe travels!

5
Family

The hotel had a lot of amenities. You did not have to leave the hotel for anything

By on Oct 20, 2019

Review comment responded on Oct 22, 2019

Thank you for taking the time to complete a review. We are delighted to hear you had such a great stay and we look forward to hosting you in the future.

4
Everyone

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

Thank you for choosing to stay with us recently. We are happy that you encountered friendly service while you were staying with us. Our team looks forward to seeing you in the future. Safe travels!

3
Partner Couples Family

It was nice that it was free parking, but there was a show going on, and there was no parking. We had to get a ticket to park in the show area. The room was OK, nothing fancy. The towels were thin and rough.

By on Oct 1, 2019

Review comment responded on Oct 3, 2019

Thank you for such an honest review of our hotel. We can not say enough how we appreciate the insight on parking as we have notified the department heads to resolve the issue. Our team looks forward to seeing you in the future. Safe travels!

4
Everyone

By on Aug 19, 2019

Review comment responded on Sep 4, 2019

Thank you for your review.

Best Western Plus Hotel & Conference Center

5625 O'Donnell Street, Baltimore, MD 21224
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