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Country Inn & Suites by Radisson, Augusta at I-20, GA

2.5 out of 5.0

Country Inn & Suites by Radisson, Augusta at I-20, GA

2.5 out of 5.0

Recent guest reviews

This is a nice hotel, however the carpet in my room was extremely nasty and there was even a huge dead roach that left me disgusted all night. I put a do not disturb sign on my door and housekeeping still ignore it and tried to barge in my room at 9 in the morning! Check out is at 12. That was absolutely ridiculous. Lady at the front desk however was extremely nice and attentive

I like that the hotel was very clean. And i didnt like the indoor pool area. No indoor bathrooms or hot tub.

Nice hotel. Very clean, friendly staff. Will be staying again

Nice hotel, great prices, sheets looked a little dirty upon arrival though

Great place to stay. Breakfast was delicious. Very friendly and accommodating staff.

I would recommend this hotel to anyone. Breakfast need a upgrade though

I thought it was gonna be a nightmare when the front desk did not have any signature bake cookies... but low-and-behold the front desk rep bake a fresh batch just for me. The comfort of the beds are “THE BEST” you will most definitely sleep like a baby. However, the structure of the room really needs updating. The ceiling had a water stain like it just leaked. The furniture is a bit outdated, and they need to change the water head in the shower. Other than that, the place is very comforting. I would most definitely stay at the Country Inn Suites ANYTIME.

Toilet ran almost all night, preventing some much-needed rest. A/C was SO loud and blew so hard I had to turn it off to rest, and then room was hot. Overall condition is a little old. But staff was friendly.

The hotel was nice and clean. Loved that it was close to restaurants and shopping. Would definitely stay again. Even though it is close to the interstate it is quiet.

Friendly staff, the desk clerk was very welcoming and professional. Our room was clean and bed very comfortable. Will definitely recommend this hotel to friends and family.

There are similarly priced places close by that are nicer. The pool was closed the whole time we were there and we picked this place over others solely because of the indoor pool. All front desk workers were super nice. The bed was comfy but the bathroom was a little dingy. The breakfast area was overcrowded and small.

The breakfast was ok, but the only fruit was grapes. Pool out of order which played a large part in our decision to stay there. An offer of a discount for a future stay at their chain would have gone over well.

Easy check in, friendly staff, and the rooms were actually clean. I will return

The room and staff were fine but the events of our stay were peculiar. I was woken up at 4am by someone trying to get in my room with their key. At 6am a note was slid under my door to call the front desk at my earliest convenience. The note wasn't even on hotel stationary. When we left for the day (2 nite say) the front desk was questioning our change of rooms. We never changed rooms. Back at the end of the day our room hadn't been cleaned. I guess they thought we'd changed rooms. Fortunately someone was still there from housekeeping to refresh our room. The second day there was no hot water for a shower. I heard other guests complaining of the same. The manager was very apologetic for the events of our stay but there are lots of places to stay in Augusta so next time we will try elsewhere.

Country Inn was not bad at all. The staff was very nice and friendly. The rooms was okay. You can really tell that the room may have been a little raggedy before remodeling. The ceiling looked like there was a leakage of some sort before and someone painted over the spot. The bathroom was nice but you can definitely tell that it was remodeled as well. Only complaint i have with the bathroom is Toilet seat was loose. The hotel hallways was a little noisy and wall was very thin. I could hear the people in the room beside me conversation very clear. On a positive note the bed sleep very well and the staff was very attentive. One improvement would be the breakfast service. The space was small and they ran out of food for everyone. Overall I wouldn't mind staying here especially with the low price.

Good overall value for the $. Older hotel but basic clean room and friendly staff.

The location was excellent, on and off I20 in minutes. The staff was very well accommodating, only downfall was no outdoor pool, other than that excellent overall stay.

The staff were very friendly. Breakfast was good, with variety. The hallways smelled off, and there were numerous stains on the hallway carpets. The room was okay. There was a bug in my shower. It is in a convenient location, and it was relatively quiet at night.

Location was great, all was good, very busy area, located in the middle of everything.

103 Sherwood Dr Augusta GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in National Hills, Country Inn & Suites by Radisson, Augusta at I-20, GA is 1.3 mi (2.1 km) from Augusta National Golf Club and within a 10-minute drive of other popular attractions like Augusta State University. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

At Country Inn & Suites by Radisson, Augusta at I-20, GA, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking (2 Queen and 1 Sofa Beds)

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Augusta at I-20, GA

Everyone (13) Business (10) Couples (7) Family (12) Other (4) Friends (3)
3
Everyone

This is a nice hotel, however the carpet in my room was extremely nasty and there was even a huge dead roach that left me disgusted all night. I put a do not disturb sign on my door and housekeeping still ignore it and tried to barge in my room at 9 in the morning! Check out is at 12. That was absolutely ridiculous. Lady at the front desk however was extremely nice and attentive

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Dear Audrey, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. I have addressed pest control issues with our pest control team, and the issue with housekeeping staff knocking on your door at 9am; I assure you we are working diligently to ensure a similar situation does not occur again in the future. On behalf of our entire staff at Country Inn & Suites by Radisson, Augusta at I-20, GA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Augusta at I-20, GA

5
Family with small children Families

I like that the hotel was very clean. And i didnt like the indoor pool area. No indoor bathrooms or hot tub.

By on May 13, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. we apologize for the concerns you shared about indoor pool area. I have address to management. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Everyone

Nice hotel. Very clean, friendly staff. Will be staying again

By on Jan 27, 2019

Review comment responded on Jan 28, 2019

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.

5
Everyone

Nice hotel, great prices, sheets looked a little dirty upon arrival though

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Everyone

By on Dec 18, 2018

Review comment responded on Dec 21, 2018

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Everyone

Great place to stay. Breakfast was delicious. Very friendly and accommodating staff.

By on Oct 25, 2018

Review comment responded on Oct 26, 2018

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Everyone

I would recommend this hotel to anyone. Breakfast need a upgrade though

By on Oct 3, 2018

Review comment responded on Oct 5, 2018

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. We apologize for the concerns you shared about breakfast needing a upgrade. I have addressed with our management team.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4
Everyone

I thought it was gonna be a nightmare when the front desk did not have any signature bake cookies... but low-and-behold the front desk rep bake a fresh batch just for me. The comfort of the beds are “THE BEST” you will most definitely sleep like a baby. However, the structure of the room really needs updating. The ceiling had a water stain like it just leaked. The furniture is a bit outdated, and they need to change the water head in the shower. Other than that, the place is very comforting. I would most definitely stay at the Country Inn Suites ANYTIME.

By , from killeen, tx on May 29, 2018

Review comment responded on Jun 3, 2018

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

3

not great, but not the worst

Business Travelers

Toilet ran almost all night, preventing some much-needed rest. A/C was SO loud and blew so hard I had to turn it off to rest, and then room was hot. Overall condition is a little old. But staff was friendly.

By , from Alabama on Feb 21, 2018

Review comment responded on Feb 23, 2018

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed with our maintenance team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4
Everyone

The hotel was nice and clean. Loved that it was close to restaurants and shopping. Would definitely stay again. Even though it is close to the interstate it is quiet.

By on Nov 26, 2017

Country Inn & Suites by Radisson, Augusta at I-20, GA

103 Sherwood Dr, Augusta, GA 30909
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.