The customer service was excellent. Staff are very accommodating to the guest and go above and beyond for the guest. I need an infant bed, but the housekeepers left for the night and the crib was locked in the housekeeper area which the front desk staff didn't have access to. The front desk staff searched every unoccupied room until he was able to locate a crib for my baby. After checking out of my room I notice I left my baby blanket in the room. The room was already cleaned and the staff believed the blanket was mixed into the sheets and might be in the wash with the sheets (the blanket is white so the housekeeper might have not noticed the blanket when they changed the sheet in the room.) The staff worked diligently to locate the missing blanket, which they were able to locate in the washer. Before locating the blanket, the staff was willing to mail me the blanket so I wouldn't miss my flight back home if they weren't able to locate the blanket in time. Glad they were able to find the blanket because the blanket was a very sentiment in my family.
Didn’t like the smell of the room..It had a horrible odor like the carpet needs to be changed.. Maybe like it’s been wet before.
Very friendly staff. Poor lighting choices in spots. TV operation and size subpar. Nice beds and free parking.
The price and overall quality was great despite the construction
The rooms are always clean. The staff members are very friendly and helpful.
Booked this property as I growing up my parents believed Hilton having a good name etc. However, our room had stain on the comforter, the shower drain was very slow, other room's shower temperature dial very loose and slow drain) VERY noisy kids running and yelling down the halls during our entire stay (which not the hotel's fault), but wish there was another room we could have been moved to. I had called downstairs to see what could be done, but no options/suggestions on what to do. Parents and I had almost left the hotel to book another one else where just to rest and sleep, but didn't want to lose money on this reservation so stuck it out. Traveled with parents in upper 70s and had a fire alarm at 1am which was very difficult to get them down 7 flights of stairs; didn't see staff around to help/assist. If you were a Hilton member you received extra points, but we are not so therefore that was not helpful. Lastly, parking was free-which again I realize in big city is helpful. However, again with older families they would not be able to walk up steep hills to the parking lot. It was very tight unloading/loading area in which many of times I would drop them off and have to unload/carry everything in-which is fine, just found very inconvenient especially for families worse off than mine. Overall, our family was very disappointed in our stay as we would go to Hiltons quite often. However, I do not think we will be going to another for a long time unfortunately.
The hotel was really clean. The staff was very friendly. Check in and check out was very easy.
The meal portions were small. I liked my room it was very clean.
Nice hotel with pleasant courteous staff. They were responsive to inquiries about nearby food places and getting hotel van to take us nearby.
The cheif can really make a great omelette. Customer service is nice. Nice place to stay
It was a good place to stay not top notch nor bottom just right
Very nice and clean hotel. Staff were very helpful. The room that stayed in has 2 queen beds and it is a little small. Otherwise it was a great experience.
Arrived Friday 4/13/2018 and parking was disappointing. Yes the hotel offer free parking but you has to walk up and down a flight of stairs. Secondly, the hotel offers complimentary valet parking. Beware a valet staff may state you will need to pay which one told me and come to find out it wasn’t true. I was very disappointed in the behavior of the valet parking personnel in the afternoon. Overall, the hotel is decent and when we left on Sunday the valet personnel on third shift was excellent. She was professional, polite, and helpful. Tip well deserved
The parking area is very confusing and the indoor pool/ spa area had too much chlorine. As soon as I walked In, the fumes were killing my eyes and nose. Other than that, I had a pretty decent stay. The hotel staff let me check into my room early. Very courteous and friendly.
I liked staying Clean, comfortable Hotel staff great
Located in North Brookhaven, Hilton Garden Inn Atlanta Perimeter Center is within a mile (2 km) of sights such as Perimeter Mall and Murphey Candler Park. This 3-star hotel has 193 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6 AM to 10 AM.
The 193 rooms have an array of amenities, including MP3 docks, sofa beds, and microwaves. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests of Hilton Garden Inn Atlanta Perimeter Center have access to an indoor pool, a fitness center, and free WiFi in public areas. Free valet and self parking are available, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The customer service was excellent. Staff are very accommodating to the guest and go above and beyond for the guest. I need an infant bed, but the housekeepers left for the night and the crib was locked in the housekeeper area which the front desk staff didn't have access to. The front desk staff searched every unoccupied room until he was able to locate a crib for my baby. After checking out of my room I notice I left my baby blanket in the room. The room was already cleaned and the staff believed the blanket was mixed into the sheets and might be in the wash with the sheets (the blanket is white so the housekeeper might have not noticed the blanket when they changed the sheet in the room.) The staff worked diligently to locate the missing blanket, which they were able to locate in the washer. Before locating the blanket, the staff was willing to mail me the blanket so I wouldn't miss my flight back home if they weren't able to locate the blanket in time. Glad they were able to find the blanket because the blanket was a very sentiment in my family.
Thanks for providing ratings from your stay. We do hope that you will consider staying at our property whenever you are in our area. Have a great day.
Didn’t like the smell of the room..It had a horrible odor like the carpet needs to be changed.. Maybe like it’s been wet before.
Thank you for your review. It seems from your rating that you did experience some challenges during your visit. We would love the opportunity to host you again and invite you to enjoy our wonderful amenities – whether it’s unwinding in our refreshing pool, enjoying a delicious meal or lounging in our airy or spacious guest rooms. Please come visit again with us – we’re sure to impress you with a perfect stay. Regards, Ciara Williams, AGM
Very friendly staff. Poor lighting choices in spots. TV operation and size subpar. Nice beds and free parking.
I am your stay was practically perfect in every way! I am especially pleased to know you had such wonderful experiences with our hotel staff. We rely on them to help create the best experience possible, and we are elated about the positive impact this had on your visit. We will certainly recognize all the team members who contributed to give you a seamless experience. Thank you again, and we look forward to welcoming you back on your next visit.
Thanks for the great rating! We truly hope that you had a enjoyable stay and that you will consider staying with us again whenever you are in the Atlanta area!
The price and overall quality was great despite the construction
The rooms are always clean. The staff members are very friendly and helpful.
Booked this property as I growing up my parents believed Hilton having a good name etc. However, our room had stain on the comforter, the shower drain was very slow, other room's shower temperature dial very loose and slow drain) VERY noisy kids running and yelling down the halls during our entire stay (which not the hotel's fault), but wish there was another room we could have been moved to. I had called downstairs to see what could be done, but no options/suggestions on what to do. Parents and I had almost left the hotel to book another one else where just to rest and sleep, but didn't want to lose money on this reservation so stuck it out. Traveled with parents in upper 70s and had a fire alarm at 1am which was very difficult to get them down 7 flights of stairs; didn't see staff around to help/assist. If you were a Hilton member you received extra points, but we are not so therefore that was not helpful. Lastly, parking was free-which again I realize in big city is helpful. However, again with older families they would not be able to walk up steep hills to the parking lot. It was very tight unloading/loading area in which many of times I would drop them off and have to unload/carry everything in-which is fine, just found very inconvenient especially for families worse off than mine. Overall, our family was very disappointed in our stay as we would go to Hiltons quite often. However, I do not think we will be going to another for a long time unfortunately.
The hotel was really clean. The staff was very friendly. Check in and check out was very easy.
Thanks for taking the time out to complete your guest review. We truly appreciate your kind words and ratings. We are glad to have been able to provide exceptional service for you and your family. We do hope that you will consider staying with us again in the future. Thank you!