Employee were very friendly
Staff was friendly, but Room was not clean. Found someone’s sock in the bathroom and the clean towels were full of someone’s long dark hair. Breakfast was not free, but sign stating such was not clearly visible so we assumed it was free until the staff handed us a bill.
My family and I stayed here for 3days! We had to plunge the toilet every single day we was there because it was clogged up! Also the water from the sink & the water we showered with was brown! We would like a full refund
There is no place to come down and checkin and the Parking is far
EVERYTHING WAS GREAT
We stayed for a quick getaway and had no issues room was clean for the most part. Sofa bed needed new sheets but called front desk and they had the m ready as soon as I headed down to get them. Stayed in 6th floor was quiet it is near highway so expect to hear traffic. All from desk staff was super helpful and friendly. Gym and pool were open for kids to get a quick swim. Room had fridge, microwave microwave and coffee maker. Great stay
This was a clean hotel with friendly service and a big surprise… open bar/cafe in the evenings. The parking was not ideal- up the hill in a parking garage. This was ok for us but any one who struggles with mobility would have had an impossible time! The hill to walk up and down to abs from your car was steep. On rainy or icy days it would have been dangerous for anyone.
It was not too bad to find the way only thing it’s far
Very friendly and accommodating staff except for the check in where they did not have the 2 queen beds I reserved and made not attempt to make it right....
Great staff great stay perfect for my bday getaway
Parking garage sucks. You have to walk up a hill when going to your car. Walk down a hill when walking from your car to the hotel.
The customer service was excellent. Staff are very accommodating to the guest and go above and beyond for the guest. I need an infant bed, but the housekeepers left for the night and the crib was locked in the housekeeper area which the front desk staff didn't have access to. The front desk staff searched every unoccupied room until he was able to locate a crib for my baby. After checking out of my room I notice I left my baby blanket in the room. The room was already cleaned and the staff believed the blanket was mixed into the sheets and might be in the wash with the sheets (the blanket is white so the housekeeper might have not noticed the blanket when they changed the sheet in the room.) The staff worked diligently to locate the missing blanket, which they were able to locate in the washer. Before locating the blanket, the staff was willing to mail me the blanket so I wouldn't miss my flight back home if they weren't able to locate the blanket in time. Glad they were able to find the blanket because the blanket was a very sentiment in my family.
Didn’t like the smell of the room..It had a horrible odor like the carpet needs to be changed.. Maybe like it’s been wet before.
Very friendly staff. Poor lighting choices in spots. TV operation and size subpar. Nice beds and free parking.
The price and overall quality was great despite the construction
Located in Perimeter Center, Hilton Garden Inn Atlanta Perimeter Center is within a mile (2 km) of sights such as Perimeter Mall and Murphey Candler Park. This 3-star hotel has 193 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 6 AM to 10 AM.
The 193 rooms have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are other standard amenities.
Guests of Hilton Garden Inn Atlanta Perimeter Center have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Employee were very friendly
Staff was friendly, but Room was not clean. Found someone’s sock in the bathroom and the clean towels were full of someone’s long dark hair. Breakfast was not free, but sign stating such was not clearly visible so we assumed it was free until the staff handed us a bill.
We appreciate the feedback, Bobby. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
My family and I stayed here for 3days! We had to plunge the toilet every single day we was there because it was clogged up! Also the water from the sink & the water we showered with was brown! We would like a full refund
Darren, My sincere apologies on behalf of our team. Thank you for letting me know. We will use this as a Coaching and Counseling moment with our team to get better.
There is no place to come down and checkin and the Parking is far
We apologize for he inconvenience due to ythe demographics of the property.
EVERYTHING WAS GREAT
Thanks for the positive feedback.
We stayed for a quick getaway and had no issues room was clean for the most part. Sofa bed needed new sheets but called front desk and they had the m ready as soon as I headed down to get them. Stayed in 6th floor was quiet it is near highway so expect to hear traffic. All from desk staff was super helpful and friendly. Gym and pool were open for kids to get a quick swim. Room had fridge, microwave microwave and coffee maker. Great stay
Thanks for the positive feedback!
This was a clean hotel with friendly service and a big surprise… open bar/cafe in the evenings. The parking was not ideal- up the hill in a parking garage. This was ok for us but any one who struggles with mobility would have had an impossible time! The hill to walk up and down to abs from your car was steep. On rainy or icy days it would have been dangerous for anyone.
Thanks for your feedback.
It was not too bad to find the way only thing it’s far
Thank you for recent post! We appreciate your score of 5 of 5! We hope that we have the opportunity to serve you again in the near future. Jason
Thank you for your post!
Thank you for the wonderful review, Stacy! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Hilton Garden Inn Atlanta Perimeter Center. Have a wonderful day!