I always enjoy my stay when I stay at Hotel Lorien And Spa but this particular time I had a little hiccup with housekeeping entering my room even tho I had a sign on the door..other than that the staff is always great polite and pleasant..
They say you get to use the spa, but they don't own the spa and it is not open in the evening or morning. So I paid a $50 a day spa/amenity fee on top of the rate and they wouldn't refund my money. I will not stay here again.
Great convenient location. Highly recommend. Very lush room albeit somewhat small. But super nice.
Love the addition Nespresso coffee makers in the room and the reopening of the Tasting Room. Very convenient for a delicious quick bite without leaving the property.
A very nice hotel with excellent service. The staff was so accommodating. This will be our DC hotel from now on.
Great Hotel, convenient and perfect for a quick getaway.
Clean rooms, friendly staff and a cute neighborhood. The brunch at the hotel restaurant was excellent.
The outside of the property was very nice. I stayed two nights. First night the air conditioner was not working. Room was very uncomfortable but was fixed for the second night. Thinking now the property manager should of offered the first night with a discount. Overall the hotel is very nice but expensive. With the price and extra fees it should be top notch.
It was clean comfortable and convenient. Staff was friendly too.
Out of all the Kimpton's that we stayed at, this is the least exciting one in terms of decoration and amenities.
Great hotel that welcomes fur children with opens arms . Only issue is the smell in hallways, but in rooms no smell staff was awesome. No extra charge for fur child nice change from most hotels would go back again. Covid stopped room service plus restaurant so have a plan for food
hotel is not worth the price. It smelt like mildew. I booked a room with a tub, but the hotel wouldn't honor that request. Just not worth the price.
I enjoyed my stay. Everything was convenient. The front desk staff was very polite and amazing people.
In typical Kimpton hotel fashion, the room was lovely and clean and the people that worked there were friendly and professional!
Located in Old Town Alexandria, Lorien Hotel & Spa is within a 15-minute drive of popular attractions such as MGM National Harbor Casino and Washington Monument. This 4.5-star hotel welcomes guests with 107 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym.
Enjoy dining at one of 2 onsite restaurants including Brabo, which specializes in French cuisine. For a nice break, mingle with other guests at the free manager's reception. Cooked-to-order breakfast is offered for a fee weekdays from 7:00 AM to 10:30 AM.
Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport Frette Italian sheets. MP3 docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Guests staying at Lorien Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for USD 40 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, coffee/tea in a common area, and free use of bicycles.
I always enjoy my stay when I stay at Hotel Lorien And Spa but this particular time I had a little hiccup with housekeeping entering my room even tho I had a sign on the door..other than that the staff is always great polite and pleasant..
They say you get to use the spa, but they don't own the spa and it is not open in the evening or morning. So I paid a $50 a day spa/amenity fee on top of the rate and they wouldn't refund my money. I will not stay here again.
Dear Ron,We appreciate you expressing your concerns to us. Understandably, you were looking forward to enjoying our relaxing spa, and we're sorry to hear that the spa hours weren't convenient for you. We also regret that the matter wasn't handled more appropriately by our front desk team, and we'll be sure to discuss this with them. Please feel free to reach out to us if you still have any lingering concerns, as we are always available to assist our great guests. It was a pleasure having you here, and we hope you'll give us another chance to change your perceptions down the line.Warmest Regards,Katana JeffersonFront Office Manager
Great convenient location. Highly recommend. Very lush room albeit somewhat small. But super nice.
Dear Jane,Thank you so much for your recommendation. We're pleased you enjoyed our convenience and luxury, and we look forward to welcoming you back to Lorien Hotel & Spa in the future.Warmest Regards,Tufan KayaDirector of F&B
Love the addition Nespresso coffee makers in the room and the reopening of the Tasting Room. Very convenient for a delicious quick bite without leaving the property.
Dear Adrienne,It was a privilege to host you at Lorien Hotel & Spa. We strive to deliver a luxurious experience, so we're glad you loved our well-equipped accommodations and inviting Tasting Room, which features European cuisine with an American twist. We look forward to creating more memories with you!Warmest Regards,Phil BlaneGeneral Manager
A very nice hotel with excellent service. The staff was so accommodating. This will be our DC hotel from now on.
Dear Daniel,Our friendly team is delighted to hear that we could deliver service reflective of our high standards in hospitality. We look forward to being your hotel of choice the next time you visit DC, so come and see us again!Warmest Regards,Phil BlaneGeneral Manager
Great Hotel, convenient and perfect for a quick getaway.
Dear Kymiel,Thank you so much for the high rating and kind words regarding our convenient location. It would be an honor to host you again at Lorien Hotel & Spa the next time you find yourself in the area, so please, hurry back. Warmest Regards,Phil BlaneGeneral Manager
Clean rooms, friendly staff and a cute neighborhood. The brunch at the hotel restaurant was excellent.
Dear Tony, From our clean accommodations to our friendly team, we're glad that you had such a wonderful stay at Lorien Hotel & Spa! We look forward to sharing another tasty brunch the next time you're in the neighborhood, so come and see us again! Warmest Regards, Phil Blane General Manager
The outside of the property was very nice. I stayed two nights. First night the air conditioner was not working. Room was very uncomfortable but was fixed for the second night. Thinking now the property manager should of offered the first night with a discount. Overall the hotel is very nice but expensive. With the price and extra fees it should be top notch.
Dear Jennifer, Thank you for taking a moment to share your thoughts on your recent visit. Providing top-notch accommodations is always our goal, and we are sorry to hear about any issues that you experienced on your first night. That being said, we are glad that our team was able to rectify your concerns and that you found our grounds to be pleasant. Your feedback will be kept in mind as we move forward, and we hope that you will come back to see us for an even better stay soon! Warmest Regards, Phil Blane General Manager
It was clean comfortable and convenient. Staff was friendly too.
Dear Dawn, Thank you for allowing Lorien Hotel & Spa to host your recent visit. It's wonderful to hear you had an enjoyable experience and appreciated our clean and comfortable accommodations, as well as the attentive service our team provides. We're grateful for your kind words and hope to have the pleasure of your company on another occasion. Warmest Regards, Phil Blane General Manager
Out of all the Kimpton's that we stayed at, this is the least exciting one in terms of decoration and amenities.
Dear Ciara,Thank you for your continued loyalty! We're delighted you consistently enjoy your stays with us and appreciate your kind words about our polite and pleasant staff. However, we're concerned to learn about the issue you experienced with housekeeping. Please accept our apologies for any inconvenience this may have caused. Your feedback is valuable, and we'll address this internally to prevent such occurrences in the future. We look forward to welcoming you back and ensuring another enjoyable stay.Warmest Regards,Katana JeffersonFront Office Manager