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Omni Shoreham Hotel

4.0 star property
Hotel with bars, near Smithsonian's National Zoo

Choose dates to view prices

Photo gallery for Omni Shoreham Hotel

Garden
Creator video - submitted by Journeyswithkris
Exterior
Breakfast, lunch served; Regional cuisine, garden views
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
2500 Calvert St Nw, Washington, DC, 20008
  • Place, Embassy Row
    ‪8 min walk‬
  • Place, Smithsonian's National Zoo
    ‪9 min walk‬
  • Place, Rock Creek Park
    ‪14 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 316 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Premier Room, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed

  • 1730 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Queen Beds

Premier Suite, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 513 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible

  • 513 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

49-inch flat-screen TV with cable channels, TV, pay movies

Classic Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Accessible

Traditional Room, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(176 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(145 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Premier Room, 1 King Bed, Accessible (Roll-In Shower)

  • 513 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Living room | 49-inch flat-screen TV with cable channels, TV, pay movies

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Washington

Located in Northwest, Omni Shoreham Hotel is within a 15-minute walk of popular sights such as Smithsonian's National Zoo. This 832-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Embassy Row - 8 min walk - 0.5 miles
  • Smithsonian's National Zoo - 9 min walk - 0.5 miles
  • Rock Creek Park - 14 min walk - 0.8 miles
  • Dupont Circle - 5 min drive - 1.5 miles
  • Washington National Cathedral - 7 min drive - 1.5 miles

Getting around

  • Woodley Park-Zoo Station - 4 min walk
  • New Carrollton Station - 17 min drive
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Marquee Lounge - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Open City - ‬2 min walk
  • ‪Morsel’s - ‬1 min walk

About this property

Omni Shoreham Hotel

Hotel with bars, near Smithsonian's National Zoo
At Omni Shoreham Hotel, guests enjoy an outdoor pool, a 24-hour gym, and a sauna. Valet parking is offered for USD 64.90 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (USD 64.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Marquee Bar and Lounge
  • Morsels-Take out
  • Roberts
  • Splash Pool Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room crib
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,718 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in a Breakfast Included rate plan receive breakfast for registered guests only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per night
  • Dogs and cats only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 28.99 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 28.99 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Secured valet parking fee: USD 64.90 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per night
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 28.99 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to November 30.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Omni
Hotel Omni Shoreham
Hotel Shoreham
Omni Hotel Shoreham
Omni Shoreham
Omni Shoreham Hotel
Omni Shoreham Hotel Washington
Omni Shoreham Washington
Shoreham Hotel
Shoreham Omni
Omni Hotel Washington Dc
Omni Shoreham Hotel Washington Dc
Omni Washington Dc
Washington Dc Omni
Omni Shoreham Hotel Hotel
Omni Shoreham Hotel Washington
Omni Shoreham Hotel Hotel Washington

Frequently asked questions

Is free cancellation available at Omni Shoreham Hotel?

Omni Shoreham Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Omni Shoreham Hotel?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Omni Shoreham Hotel on Dec 18, 2025 start from $127.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Omni Shoreham Hotel?

This hotel is situated in Northwest within a short 11-minute walk of Smithsonian's National Zoo and also 13 minutes on foot from Embassy Row. You'll also find Smithsonian Institution and White House within a short drive.

Is parking available on site at Omni Shoreham Hotel?

Yes, secured valet parking is offered for USD 64.90 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa at Omni Shoreham Hotel?

Spa services at the hotel include deep-tissue massages and facials.

Does Omni Shoreham Hotel have a casino?

No, Omni Shoreham Hotel doesn't have a casino.

Will I find an indoor pool at Omni Shoreham Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool will be open from April 01 until November 30.

Is Omni Shoreham Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature fireplaces.

Does Omni Shoreham Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Omni Shoreham Hotel have a restaurant that serves breakfast?

Yes, Omni Shoreham Hotel serves a full breakfast for a surcharge each morning at Roberts.

Will Omni Shoreham Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Omni Shoreham Hotel for a fee of USD 150.00 per accommodation, per night.

Are there connecting rooms at Omni Shoreham Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Omni Shoreham Hotel?

The closest major airport to Omni Shoreham Hotel is Ronald Reagan Washington National Airport (DCA), which is 8 mi away (18 minutes by car). Another top airport is College Park, MD (CGS), which is located 18.7 mi away (40-minute drive).

Can I book a room with a balcony at Omni Shoreham Hotel?

Yes, some guestrooms at Omni Shoreham Hotel offer a balcony.

Does Omni Shoreham Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Omni Shoreham Hotel.

Reviews

Omni Shoreham Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1481 out of 2218 reviews
Rating 8 - Good. 391 out of 2218 reviews
Rating 6 - Okay. 175 out of 2218 reviews
Rating 4 - Poor. 78 out of 2218 reviews
Rating 2 - Terrible. 93 out of 2218 reviews

Reviews

10/10 Excellent

Cameron

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff great and charming character of hotel property!
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
My children enjoyed playing with the safe.
Stayed 4 nights in Nov 2025

10/10 Excellent

Enkhbold, Sterling

Stayed 1 night in Oct 2025

10/10 Excellent

Tristin

Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Koki

Stayed 3 nights in Sep 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marc-Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. The staff kind and excellent. The bar has that other world masculine charm. And the dinning area is simply lovely. The metro is right around the corner which is very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a minor accident and stuff was very helpful to provide assistance.
Stayed 3 nights in Jul 2025

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely old fashioned and elegant hotel. Spacious and comfortable. Our weekend was really relaxing. Close to metro and the zoo. Very fun.
Stayed 2 nights in Sep 2025

4/10 Poor

david

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

This is an old old hotel is desperate need of a major upgrade. Bathrooms and very small - I no have bruises on my hips from hitting the sink. Carpets and old and dirty. Pool area is dirty and chairs and lounges are old and stained. They advertised bikes but they were all under maintenance- said the spa clerk, with a blank look. You would have to pay me to stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that feels historic but modern!
Stayed 1 night in Sep 2025

10/10 Excellent

imani

Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite
Stayed 1 night in Jul 2025

10/10 Excellent

J Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Anniversary Weekend

The staff is unmatched. The dining room exudes the elegance of this fine 1930 hotel. The and immaculate landscape is peaceful and serene. Perfect!
Stayed 1 night in Sep 2025

10/10 Excellent

J Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
As soon as we went into our room there were a pair of gloves on the floor and one in the bathroom on of the bath towels had a stain in it. Other than that my wife and I loved the stay
Stayed 1 night in Sep 2025

10/10 Excellent

Cirisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Omni was beautiful. The carpet was old but it didn’t smell. Glorious chandeliers and old school charm. There was so painters tape in my room (117) on the ceiling but if you don’t pay attention to details you could miss it. If you open the windows the view is a parking lot and some sketchy looking building. So just keep the curtain drawn unless you have a better view in the other side of the hotel. The room was HUGE and gave off suite vibes. The staff was friendly and amazing. The courtyard and pool was nice as well. A bit away from Downtown but I wanted to be away from all the excitement. That being said I would stay there again and recommend to others.
Stayed 4 nights in Aug 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Pool was so fun and staff was friendly! We loved it here!
Stayed 1 night in Aug 2025

10/10 Excellent

Emiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really nice. The lobby is beautiful! Lind
Stayed 1 night in Aug 2025

6/10 Okay

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities

Construction noise

I am a regular guest the stay was fine, it was a quiet week with not many guests but there was a LOT of construction noise for repairs inside and outside the building. Alsos the water was shut off for various hours. The evening was quiet. Also I left a set of keys in the room and some personal items I called Loss Prevention several times. No one ever called me back. This happened in 2019 also when my luggage went missing I called and even came to complain in person; nothing was done about it and I received no apology.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Miguel

Disliked: Cleanliness
Rooms not clean
Stayed 1 night in Aug 2025

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