It was amazing
The staff was very friendly. Lisa answered all my question that I had. They place is extremely clean, and so much do around it. Best hotel i have stayed at. Jesus Sanchez
Places to eat nice and quiet
This property doesn't adhere to the required mask mandates. They hosted a maskless conference/group and even the staff didn't properly wear their masks (chin warmers). Considering the decay in the area and how downhill this place is going, keeping their guests safe should be important.
the room was prepared well one elevator out of service as per landlord not embassy? breakfast staff excellent and housekeeping wonderful lower pricing brought us back
This was not a quality stay. I'm used to having a grand time when we stay at Hiltons but this location seemed to be in the midst of upgrades. There were holes in the walls, the bathroom door seemed to be eroding. There is paint covering up blemishes and the paint didn't even match the original color. All of the cosmetic issue wouldn't have bothered me if the room was clean. My fiancee wipes down the room before each stay (a pre-covid compulsion). The lysol wipes revealed far more dust and dirt than we imagined. Plus the topper there is a twig behind the door, which I image is still there. During this climate we must take cleanliness more seriously.
Everything was good. Finding the hot breakfast was available again was a pleasant surprise. The pool being basically closed except for a tiny lane because of a private swim class from 10-7 PM daily was a huge annoyance. If I’d known my kids would have had such restricted access to the pool, I’d have chosen another hotel. This should have been made known upfront.
It was a good property in a good location.
Love Embassy Suites and it’s accommodations. Unfortunately due to Covid they no longer serve ready to order breakfast.
The room is sooo big. Bed is clean and comfy and price is great!
Very good hotel extremely convenient location
Everything was amazing
The rooms are out dated, safety concerns. Bath tubs are very slippery and have no skid resistance. One of my family members slipped and was injured. The hotel did nothing to fix the tub, we had to go out and buy a skid resistant mat. Very upsetting.
Checking in first day went in at 2:30 front desk say sorry no room available without evening my name. Waited that 30 min… o well not a big deal… pool time they give us 1hr because of Covid understandable but don’t rent out the pool to a third party teaching kids to swim that is not staying at hotel. They next day I went to the pool same class telling me the shallow part they are using today and my 3 feet son that don’t know how to swing can go in the 4ft area.. never staying back there !!! That hotel is a scam
Nice clean and had a Cheesecake Factory in the same building
Good location right next to the metro. Unfortunately due to Covid not all things open at this hotel yet
A bit run down, no bath towels in the room. Limited staff, inconvenient parking. Wanted to purchase bottled water and was unable to find.
Located in Northwest, Embassy Suites by Hilton Washington DC Chevy Chase Pavilion is 5.8 mi (9.3 km) from White House and 6 mi (9.6 km) from George Washington University. This 3.5-star hotel has 198 rooms and welcomes guests with a restaurant, an indoor pool, and a gym. It's connected to a shopping center in central Washington, and a short drive from American University and Walter Reed National Military Medical Center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
The 198 accommodations feature living rooms. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include washers/dryers, MP3 docks, and sofa beds.
At Embassy Suites by Hilton Washington DC Chevy Chase Pavilion, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 32 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include a spa tub, a conference center, and a 24-hour business center.
It was amazing
The staff was very friendly. Lisa answered all my question that I had. They place is extremely clean, and so much do around it. Best hotel i have stayed at. Jesus Sanchez
Thank you for sharing your positive experience with us and with your fellow travelers! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!
Places to eat nice and quiet
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.
This property doesn't adhere to the required mask mandates. They hosted a maskless conference/group and even the staff didn't properly wear their masks (chin warmers). Considering the decay in the area and how downhill this place is going, keeping their guests safe should be important.
Thank you for you feedback. We will address your concerns. Please reach out to us if there is anything further.
the room was prepared well one elevator out of service as per landlord not embassy? breakfast staff excellent and housekeeping wonderful lower pricing brought us back
We're so sorry about the inconvenience. We hope that you will allow us to make your next stay more enjoyable.
This was not a quality stay. I'm used to having a grand time when we stay at Hiltons but this location seemed to be in the midst of upgrades. There were holes in the walls, the bathroom door seemed to be eroding. There is paint covering up blemishes and the paint didn't even match the original color. All of the cosmetic issue wouldn't have bothered me if the room was clean. My fiancee wipes down the room before each stay (a pre-covid compulsion). The lysol wipes revealed far more dust and dirt than we imagined. Plus the topper there is a twig behind the door, which I image is still there. During this climate we must take cleanliness more seriously.
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
Everything was good. Finding the hot breakfast was available again was a pleasant surprise. The pool being basically closed except for a tiny lane because of a private swim class from 10-7 PM daily was a huge annoyance. If I’d known my kids would have had such restricted access to the pool, I’d have chosen another hotel. This should have been made known upfront.
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
It was a good property in a good location.
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.
Love Embassy Suites and it’s accommodations. Unfortunately due to Covid they no longer serve ready to order breakfast.
Thank you for taking the time to share your rating with us. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them!
You are Amazing! Thank you for your feedback, we really appreciate you sharing time with us!