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Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout drapes, iron/ironing board
Lounge
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Castle Keep
    ‪3 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle places you in Newcastle City Center, within a leisurely stroll of popular sights such as St. James' Park and Quayside. This 98-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Castle Keep - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.4 miles
  • Northumbria University - 9 min walk - 0.5 miles
  • The Glasshouse - 9 min walk - 0.5 miles
  • St. James' Park - 9 min walk - 0.5 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Tickets - ‬3 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪Jalou - ‬2 min walk
  • ‪Beer Street - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel with a bar, near Quayside
Guests of Four Points Flex by Sheraton Newcastle enjoy access to free WiFi in public areas, conference space, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a TV in a common area and a banquet hall.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 20 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Four Points Flex by Sheraton Newcastle?

This hotel is situated in Newcastle City Center within a short 11-minute walk of St. James' Park and also 13 minutes on foot from Quayside. You'll also find Castle Keep and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Is parking available on site at Four Points Flex by Sheraton Newcastle?

No, there isn't parking available at the hotel.

Does Four Points Flex by Sheraton Newcastle feature a casino at the property?

No, Four Points Flex by Sheraton Newcastle doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Newcastle?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Newcastle a good place to stay for couples?

Couples will appreciate amenities like a bar, a café, and a 24-hour front desk at this hotel.

Does Four Points Flex by Sheraton Newcastle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points Flex by Sheraton Newcastle have a restaurant that serves breakfast?

Yes, Four Points Flex by Sheraton Newcastle serves buffet breakfast each morning for a surcharge from its cafe.

Will Four Points Flex by Sheraton Newcastle allow pets to stay for free?

No, pets aren't allowed at Four Points Flex by Sheraton Newcastle though service animals are welcome.

Does Four Points Flex by Sheraton Newcastle have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points Flex by Sheraton Newcastle?

The closest major airport to Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL), which is 7.5 mi away (16 minutes by car).

Can I book a room with a balcony at Four Points Flex by Sheraton Newcastle?

No, at Four Points Flex by Sheraton Newcastle, there aren't any guestrooms that list a balcony.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 176 reviews
Rating 8 - Good. 52 out of 176 reviews
Rating 6 - Okay. 22 out of 176 reviews
Rating 4 - Poor. 5 out of 176 reviews
Rating 2 - Terrible. 2 out of 176 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renukaprasad

Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to perfection ... but one suggestion.

I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days.
Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Stayed 9 nights in Aug 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Elrick’s in room 321

Everything about our stay was amazing, our first time in Newcastle and the hotel was great. The staff was all so friendly and helpful with any questions we had, the room was perfect for my wife’s disability needs. Will definitely be back to Newcastle and to this hotel specifically.
Stayed 3 nights in Aug 2025

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near Newcastle rail station and center of town.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city hotel

Great hotel, great location, friendly staff and facilities were top notch
Stayed 2 nights in Aug 2025

10/10 Excellent

Mandeep

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Modern feel. Clean rooms .
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

4/10 Poor

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Renukaprasad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Robert, Baltimore

Stayed 1 night in Jul 2025

10/10 Excellent

Gavin, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2025

Amazing value for money, staff very helpful the place is immaculate
Stayed 3 nights in Jul 2025

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Room can be cleaner and better customer service needed
Stayed 1 night in Jul 2025

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