Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout drapes, iron/ironing board
Lounge
Reception
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • St. James' Park
    ‪9 min walk‬
  • Northumbria University
    ‪10 min walk‬
  • Quayside
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Efficient Double

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle places you in Newcastle City Center, within a leisurely stroll of popular sights such as St. James' Park and Quayside. This 98-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • St. James' Park - 9 min walk - 0.5 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 12 min walk - 0.7 miles
  • Utilita Arena Newcastle - 13 min walk - 0.7 miles
  • Quayside - 13 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪Jalou - ‬2 min walk
  • ‪Florita's - ‬1 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel with a bar, near Quayside
Guests of Four Points Flex by Sheraton Newcastle enjoy access to free WiFi in public areas, conference space, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a TV in a common area and a banquet hall.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 20 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex by Sheraton Newcastle?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Newcastle on Oct 5, 2025 start from $55.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Points Flex by Sheraton Newcastle?

This hotel is situated in Newcastle City Center within a short 11-minute walk of St. James' Park and also 13 minutes on foot from Quayside. You'll also find Castle Keep and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Is there parking available at Four Points Flex by Sheraton Newcastle?

No, there isn't parking available at the hotel.

Does Four Points Flex by Sheraton Newcastle feature a casino at the property?

No, Four Points Flex by Sheraton Newcastle doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Newcastle?

No, there is no indoor pool at this hotel.

Is Four Points Flex by Sheraton Newcastle a good place to stay for couples?

Couples will appreciate amenities like a bar, a café, and a 24-hour front desk at this hotel.

Are there hot tubs at Four Points Flex by Sheraton Newcastle?

No, there isn't a spa tub at this hotel.

Does Four Points Flex by Sheraton Newcastle have a restaurant that serves breakfast?

Yes, Four Points Flex by Sheraton Newcastle serves buffet breakfast each morning for a surcharge from its cafe.

Will Four Points Flex by Sheraton Newcastle allow pets to stay for free?

No, pets aren't allowed at Four Points Flex by Sheraton Newcastle though service animals are welcome.

Does Four Points Flex by Sheraton Newcastle have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points Flex by Sheraton Newcastle?

The closest major airport to Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL), which is 7.5 mi away (16 minutes by car).

Are there rooms with balconies at Four Points Flex by Sheraton Newcastle?

No, there aren't any guestrooms with balconies at Four Points Flex by Sheraton Newcastle.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 122 reviews
Rating 8 - Good. 35 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Maeve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location. Room perfect. Iron available on request.
Stayed 2 nights in Jun 2025

6/10 Okay

Jordan

Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Carl

Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

vic

Liked: Cleanliness, property conditions & facilities
Lovely modern room, lots of space, not a fan of walk-in showers as bath floor is always wet
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city
Stayed 1 night in Jun 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities, room comfort
Fine for good price
Stayed 1 night in May 2025

10/10 Excellent

Mr Manuel

Stayed 2 nights in May 2025

10/10 Excellent

Campbell

Liked: Amenities
Quick walk to the railway station
Stayed 1 night in May 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

The stay was really good but with two exceptions which were as follows: No telephone for communication to reception which was not great as we were on the fifth floor. The shower was very poor in relation to the water pressure which was quite low.
Stayed 2 nights in May 2025

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my overnight stay at Four Points Flex. The new color scheme is appreciated, giving it a fresh look. The front staff are always welcoming and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff helped us in every way - including extra dedication after my wife strained her ankle out walking in town Clean rooms, excellent location for transport and nightlife. Less than five minutes walk from Central Station and a short walk to the Quayside, bridges and Newcastle shops and markets. Will definitely stay again!
Stayed 3 nights in May 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean & quiet.
Stayed 1 night in May 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Central location. Friendly, helpful staff. Signage could better on the exterior. Would stay again.
Stayed 1 night in May 2025

6/10 Okay

Nayana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay, however for the price they should have included breakfast. No biscuits in the room too! I have stayed in many places around Newcastle but coffee tea biscuits will always be there
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bethany

Stayed 1 night in May 2025

4/10 Poor

Gareth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but there was a very loud night club next door that kept us up til 2 am, and on a Tuesday and Wednesday, not the weekend. So despite the hotel being nice I wouldn't recommend it to anyone.
Stayed 2 nights in Apr 2025

6/10 Okay

Shirin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was much smaller and very different than the picture on the website. The toilet and bathroom was tiny with sliding door that kept opening so no privacy when going to the bathroom if you are travelling with a companion. The general cleanliness was not bad, but you could see hair on the bed sheets. I won’t be returning to this hotel in my future visits.
Stayed 1 night in Apr 2025