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Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a bar, near Quayside

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, Chinatown
    ‪6 min walk‬
  • Place, Northumbria University
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle places you in Newcastle City Center, within a leisurely stroll of popular sights such as St. James' Park and Quayside. This 98-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Bigg Market - 1 min walk - 0.1 miles
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.4 miles
  • Chinatown - 6 min walk - 0.4 miles
  • Northumbria University - 9 min walk - 0.5 miles
  • St. James' Park - 9 min walk - 0.5 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Newcastle Tap - ‬3 min walk
  • ‪Tickets - ‬3 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪The Bridge Hotel - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel with a bar, near Quayside
Guests of Four Points Flex by Sheraton Newcastle enjoy access to free WiFi in public areas, conference space, and coffee in a common area. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a TV in a common area and a banquet hall.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 20 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex by Sheraton Newcastle?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Newcastle on Feb 8, 2026 start from $52.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Points Flex by Sheraton Newcastle?

This hotel is situated in Newcastle City Center within a short 11-minute walk of St. James' Park and also 13 minutes on foot from Quayside. You'll also find Castle Keep and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Will I be able to park at Four Points Flex by Sheraton Newcastle?

No, there isn't parking available at the hotel.

Does Four Points Flex by Sheraton Newcastle feature a casino at the property?

No, Four Points Flex by Sheraton Newcastle doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Newcastle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Four Points Flex by Sheraton Newcastle?

Couples will appreciate amenities like a bar, a café, and a 24-hour front desk at this hotel.

Does Four Points Flex by Sheraton Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points Flex by Sheraton Newcastle have a restaurant that serves breakfast?

Yes, Four Points Flex by Sheraton Newcastle serves buffet breakfast each morning for a surcharge from its cafe.

Will Four Points Flex by Sheraton Newcastle allow pets to stay for free?

No, pets aren't allowed at Four Points Flex by Sheraton Newcastle though service animals are welcome.

Are there connecting rooms at Four Points Flex by Sheraton Newcastle?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points Flex by Sheraton Newcastle?

The closest major airport to Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL), which is 7.6 mi away (18 minutes by car).

Are there rooms with balconies at Four Points Flex by Sheraton Newcastle?

No, there aren't any guestrooms with balconies at Four Points Flex by Sheraton Newcastle.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 214 reviews
Rating 8 - Good. 64 out of 214 reviews
Rating 6 - Okay. 23 out of 214 reviews
Rating 4 - Poor. 5 out of 214 reviews
Rating 2 - Terrible. 4 out of 214 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel. Audrey was a wonderful supervisor who paid special attention to my needs and ensured that I was comfortable throughout my visit. I sincerely thank her for her care and professionalism. I would also like to thank Janine from room service for her excellent work and understanding of my preference for cleanliness. The front desk staff were all outstanding as well! Thank you all!
Stayed 7 nights in Oct 2025

10/10 Excellent

Wade

Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and well laid out. Bespoke toiletries were very nice. Great location, too.
Stayed 1 night in Oct 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional the staff was helpful and friendly, made food recommendations that were delicious, always so helpful and considerate
Stayed 5 nights in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems whatsoever. Nice, clean hotel. Pleasant and efficient staff. Easy check in and out. Good breakfast. Will stay again.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at 3pm. Room floor was wet & unsafe
Stayed 4 nights in Oct 2025

8/10 Good

Trish

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, comfy bed just slightly cold in room
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025

10/10 Excellent

joan

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
Clean room. Very basic/ overnight stays ok Air units very loud in the rooms and temperature hard to control. Hard to sleep so was broken night. No privacy from office windows opposite. Basic and clean but not worth the price charged. Checkin staff fine. Basiic bedroom and no services apart from a few seats at reception.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was in a great location, the staff were friendly and the room was comfortable. Our bathroom door had some marks on it and could have been
Stayed 2 nights in Oct 2025

4/10 Poor

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Mark

Business traveler
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware family rooms if you have kids due to noise

Family room lovely but looks out the back over Tokyo nightclub (open till 2am) Not suitable location if you have kids with you Otherwise room and staff were great! Location super close to train station
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Marion

Stayed 1 night in Oct 2025

6/10 Okay

J K

Stayed 2 nights in Oct 2025

10/10 Excellent

Ayshea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff!
Stayed 3 nights in Sep 2025

6/10 Okay

Renukaprasad

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located to the notable sights like the castle, St. Nicholas cathedral, quayside & train station. Staff was very friendly& accommodating. Rooms were clean, modern & comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeunelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with AC.
Stayed 3 nights in Oct 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

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