The Windsor Suites

4.0 star property
Hotel with 2 restaurants, near Rittenhouse Square
VIP Access

Choose dates to view prices

Photo gallery for The Windsor Suites

Relax by the rooftop pool with a stunning city view, surrounded by comfortable lounge chairs and lush greenery.
Two large beds with dark headboards and a city view await in this stylish room.
Relax in a spacious room with a sofa set, floor-to-ceiling windows, and a separate seating area.
Experience the vibrant city atmosphere with stunning views of the skyline from a public space featuring a prominent fountain.
Relax in style with comfortable seating and a city view.

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Rittenhouse Square
    ‪9 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Club Studio, 1 King Bed (Premium Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room (Premium Club Level, Murphy)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Skyline Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 850 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • 970 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(14 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Philadelphia

The Windsor Suites places you in Center City, within a leisurely stroll of popular sights such as Pennsylvania Convention Center and Rittenhouse Square. This 4-star hotel has 171 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Pennsylvania Convention Center - 6 min walk - 0.4 miles
  • Rittenhouse Square - 9 min walk - 0.5 miles
  • Reading Terminal Market - 10 min walk - 0.6 miles
  • Philadelphia Museum of Art - 2 min drive - 1.3 miles
  • Liberty Bell Center - 2 min drive - 1.4 miles

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • ‪Local - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Urban Farmer - ‬3 min walk
  • ‪Tir Na Nog - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
The Windsor Suites features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a library.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, ovens, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 216536

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Prepaid debit cards are not accepted for any bookings or onsite payments.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Are free cancellation options available at The Windsor Suites?

The Windsor Suites offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Windsor Suites?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at The Windsor Suites on Aug 11, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Windsor Suites?

This hotel is situated in Center City within a short 11-minute walk of Rittenhouse Square and also 10 minutes on foot from Reading Terminal Market. You'll also find Philadelphia Museum of Art and Citizens Bank Park within a short drive.

Is parking available on site at The Windsor Suites?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges. Accessible parking is also available for guests.

Does The Windsor Suites feature a casino on the premises?

No, The Windsor Suites doesn't have a casino.

Is there an indoor pool at The Windsor Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from April until November.

What will couples enjoy most about a stay at The Windsor Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as 2 bars and 2 restaurants.

Are there hot tubs at The Windsor Suites?

No, but this hotel does have a heated pool.

Does The Windsor Suites feature a restaurant that includes a breakfast menu?

Yes, The Windsor Suites has 2 restaurants, and serves a cooked-to-order breakfast on weekend mornings for a surcharge.

Does The Windsor Suites allow pets to stay for free?

Yes, cats and dogs stay free at The Windsor Suites and the property also provides food and water bowls.

Does The Windsor Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Windsor Suites?

The closest major airport to The Windsor Suites is Philadelphia Intl. Airport (PHL), which is 10.5 mi away (15 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 14.4 mi away (19-minute drive).

Are there rooms with balconies at The Windsor Suites?

Yes, some guestrooms at The Windsor Suites offer a balcony and may feature city views.

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1202 out of 1913 reviews
Rating 8 - Good. 365 out of 1913 reviews
Rating 6 - Okay. 176 out of 1913 reviews
Rating 4 - Poor. 71 out of 1913 reviews
Rating 2 - Terrible. 99 out of 1913 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay! Water Pressure (in multiple rooms) is very very weak.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2025

8/10 Good

Antoinisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my wedding and it was amazing the view the size of the room were great! My check in was seamless but the line behind me for checkin was ridiculously long, they absolutely need a better check in process there was just a small counter with 2 people checking in and it was held up because of an issue with another guest. Besides that staff was great and would highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacey Van

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the staff, location, restaurants and restaurant staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and pleasant staff. Very nice and comfortable room.
Stayed 1 night in Apr 2025

10/10 Excellent

Iver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awed!
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel. The only place I’ll stay in the city!
Stayed 1 night in Apr 2025

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great stay at Windsor Suites!

We enjoyed staying at the Windsor Suites. The front desk staff were overall very good. The room was clean and comfortable and the location was great for walking both for our historical tour and to college visits. There were many restaurants nearby, we particularly liked Con Murphy's (the Irish pub attached to the hotel). Valet parking was expensive and slow.
Stayed 3 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stand out things for us were the Parking attendent supervisor, who assisted us upon arrival, and the the man that appeared to be The supervisor for security and/or bell hop area. I didnt get his name but he was very kind.and accomadating (oldest gentleman on staff).
Stayed 2 nights in Apr 2025

8/10 Good

Anastacia

Stayed 1 night in Apr 2025

10/10 Excellent

Khushboo

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elijah

Stayed 1 night in Apr 2025

8/10 Good

Yue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Olimjon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean dusty
Stayed 1 night in Apr 2025

10/10 Excellent

Shantiqua K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hotel was clean and in a very convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Keya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony access valet
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

6/10 Okay

Zachary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Windsor Suites in Philadelphia. The room itself was nice — I especially enjoyed the view and the balcony. However, there were a few major issues that impacted my stay. Housekeeping didn’t come by until after 6 PM, despite multiple calls to the front desk where I was told they would arrive by 5:30 at the latest. I had an important Zoom meeting and had to take it while housekeeping was cleaning in the background, which was very uncomfortable and unprofessional. When I went to the front desk in person, staff simply brushed me off and told me to wait until 5:30 without offering any real help or solutions. Additionally, valet service was very slow. It took up to 25 minutes to retrieve my car each time, and the valet staff seemed irritated whenever I needed my vehicle, even though I paid $55 per night for in-and-out privileges. I understand staffing issues can happen, but the way these problems were handled left a bad impression. I believe the hotel has a lot of potential, and I would be open to giving it another chance if some of these concerns are addressed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice. I would recommend this hotel
Stayed 3 nights in Apr 2025

2/10 Terrible

Susan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing

First , the plus: The front desk manager Benjamin Jones was very helpful. Now: the minuses, I had reserved a room with a walk in shower, but upon arrival was given a room with the shower over the bathtub, with no safety features. The bathtub was rusty! I called the front desk from the room and at first there was NO answer. Later, someone picked up; I stated my concerns and was told that the type of room I had requested was not available. I had made the reservation at least a month before arrival; it was not a last minute reservation. Since I could not stay there safely, I had to find another hotel on the spot. The room I was allocated should not be utilized until the bath is renovated; the front desk should be staffed at all times. This was not a midnight arrival; it was at 4:00 p.m.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025