The Windsor Suites

4.0 star property
Hotel with 2 restaurants, near Rittenhouse Square

Choose dates to view prices

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Terrace/patio
2 bars/lounges
Fountain
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Place, Reading Terminal Market
    ‪10 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Skyline Club Level)

  • 250 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Skyline Club Level Murphy)

  • 300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • 970 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(13 reviews)
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio, 1 King Bed (Club Level)

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Studio, 2 Double Beds

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(19 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Philadelphia

The Windsor Suites places you in Center City, within a leisurely stroll of popular sights such as Pennsylvania Convention Center and Rittenhouse Square. This 4-star hotel has 171 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Pennsylvania Convention Center - 6 min walk - 0.4 miles
  • Rittenhouse Square - 9 min walk - 0.5 miles
  • Reading Terminal Market - 10 min walk - 0.6 miles
  • Philadelphia Museum of Art - 2 min drive - 1.3 miles
  • Liberty Bell Center - 2 min drive - 1.1 miles

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia Intl. Airport (PHL) - 15 min drive

Restaurants

  • ‪Wawa - ‬2 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk
  • ‪City Tap House Logan Square - ‬2 min walk

About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
The Windsor Suites features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a library.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, ovens, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 216536

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Prepaid debit cards are not accepted for any bookings or onsite payments.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Are free cancellation options available at The Windsor Suites?

The Windsor Suites offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Windsor Suites?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at The Windsor Suites on Nov 5, 2025 start from $144.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Windsor Suites?

This hotel is situated in Center City within a short 11-minute walk of Rittenhouse Square and also 10 minutes on foot from Reading Terminal Market. You'll also find Philadelphia Museum of Art and Citizens Bank Park within a short drive.

Is parking available on site at The Windsor Suites?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges. Accessible parking is also available for guests.

Does The Windsor Suites feature a casino on the premises?

No, The Windsor Suites doesn't have a casino.

Is there an indoor pool at The Windsor Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from April until November.

What do couples enjoy most about The Windsor Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as 2 bars and 2 restaurants.

Does The Windsor Suites have a hot tub?

No, but guests can enjoy a heated pool at this hotel.

Does The Windsor Suites feature a restaurant that includes a breakfast menu?

Yes, The Windsor Suites has 2 restaurants, and serves a cooked-to-order breakfast on weekend mornings for a surcharge.

Does The Windsor Suites allow pets to stay for free?

Yes, cats and dogs stay free at The Windsor Suites and the property also provides food and water bowls.

Are there connecting rooms at The Windsor Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Windsor Suites?

The closest major airport to The Windsor Suites is Philadelphia Intl. Airport (PHL), which is 10.5 mi away (15 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 14.4 mi away (19-minute drive).

Are there rooms with balconies that I can book at The Windsor Suites?

Yes, some guestrooms at The Windsor Suites offer a balcony and may feature city views.

Reviews

The Windsor Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1446 out of 2266 reviews
Rating 8 - Good. 422 out of 2266 reviews
Rating 6 - Okay. 202 out of 2266 reviews
Rating 4 - Poor. 85 out of 2266 reviews
Rating 2 - Terrible. 111 out of 2266 reviews

Reviews

10/10 Excellent

shannon

Nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Liked: Cleanliness
Goid location and wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Milka r

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Benjamin, Allen, The housekeepers ladies and the pool staff are amazing. We did had a little situation with the room. But Benjamin resolved it, right away he is amazing. This is our 3rd time at Windsor and I will do it again. This time my mom came with her service dog. And the treatment was phenomenal. clean, caring, pet friendly, helpful, and beyond. Thank you for your phenomenal hospitality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donovan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Takisha Motley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay in great location

Pleasant Stay in great location. I Will certainly stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Jamila

Stayed 2 nights in May 2025

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely service, great support from front desk, think it was Christine
Stayed 3 nights in Aug 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worn and sad with great views

It's been okay, the gem here is the skyline view. However there are enough trouble areas that would need to before corrected before returning: -Toilet paper holder is broken -Makeup mirror is broken -Ceiling is covered in sticky remnants of...? -Lounge has cereal and yogurt but no spoons and nothing else to offer for breakfast -WiFi did not work the entire duration -Overall heavily worn out furniture with many stains Nice concept, but little maintenance ruins execution
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Oyeolamide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriella

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Zhihao

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great it was in a nice location, staff was friendly the only issue we had which was very disappointing was the fire alarm went off because of the steam from the shower and we called front desk around 4pm they assured us they’d send someone over to turn it off and we never heard back. I was able to turn it off myself and went out for the day, when we returned around midnight someone finally showed up to the room inquiring about the smoke alarm. I told them it was already off and we had called around 4pm they just said it was signaling that there was smoke in the room even though we had just returned and then the attendant didn’t go in to check if anything else was triggering their alarm.
Stayed 1 night in Jul 2025

2/10 Terrible

Heather

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Takisha Motley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So happy i found this place!

So happy I found this place. It was more than enough space and the balcony was a nice option to have although I never use it. The location was also perfect. This will be my go to spot. No need to change it up. It’s perfect!
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Latoya, SMYRNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, really good amenities and the property was clean. Super convenient and close to shopping and transportation
Stayed 2 nights in Jul 2025

10/10 Excellent

Soleil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at the front desk had a spectacular personality and provided excellent customer service throughout our stay. She made us feel very welcomed.
Stayed 1 night in Jul 2025

6/10 Okay

Maria Cristina

Traveled with family
Stayed 3 nights in May 2025

4/10 Poor

Loren

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as advertised…

The room we got was not what the pictures showed. The toilet was loose and there was no toilet paper and the toilet paper holder was broke. The shower handle didn’t operate properly. It was scolding or freezing. Also, the waterfall part didn’t even work. The “club” room was used buy everybody that went to the pool because the doors didn’t shut properly so not much was available as far as snacks or breakfast stuff. The room also did not have USB C charging ports. Needs some updating. The only good thing was the valet staff was super helpful and friendly. Def won’t be staying at a Windsor again. Kind of felt cheated out of my money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025