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Majaro Apartments

3.5 star property
Mediterranean hotel with a rooftop terrace and an outdoor pool

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Photo gallery for Majaro Apartments

Terrace/patio
Front of property
Premium bedding, down comforters, memory foam beds, minibar
Living area
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪6 min drive‬
  • Place, Hospital de Tulum
    ‪6 min drive‬
  • Place, Dos Aguas Park
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Studio

Premium bedding, down comforters, memory foam beds, minibar

Studio

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Premium bedding, down comforters, memory foam beds, minibar

Standard Apartment

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Pool Suite

Premium bedding, down comforters, memory foam beds, minibar

Pool Suite

  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, Private Pool

Premium bedding, down comforters, memory foam beds, minibar

Studio, Private Pool

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite

Premium bedding, down comforters, memory foam beds, minibar

Pool Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe House

Premium bedding, down comforters, memory foam beds, minibar

Deluxe House

  • 12 bedrooms
  • Sleeps 28
  • 12 King Beds

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About the neighborhood

Tulum

Located in La Veleta, Majaro Apartments is within a mile (2 km) of sights such as Holistika Art Walk and Hospital de Tulum. This 3.5-star hotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Holistika Art Walk - 5 min drive - 1.1 miles
  • Jaguar Park - 6 min drive - 1.3 miles
  • Hospital de Tulum - 6 min drive - 1.2 miles
  • Hunab Lifestyle Center - 6 min drive - 1.6 miles
  • Dos Aguas Park - 7 min drive - 1.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪El Agavero - ‬14 min walk
  • ‪Me Latte Café - ‬7 min walk
  • ‪Nimeño Bakery - ‬12 min walk

About this property

Majaro Apartments

Mediterranean hotel with a rooftop terrace and an outdoor pool
At Majaro Apartments, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available 24 hours).
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other standard amenities include minibars, ceiling fans, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for MXN 400 per pet, per stay, plus a deposit of MXN 400 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 630 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 400 per stay
  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number OMA211029MB8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Is a free cancellation option available at Majaro Apartments?

Majaro Apartments offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to Majaro Apartments?

This hotel is situated in La Veleta, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Las Palmas Public Beach within a short drive.

Is parking available on site at Majaro Apartments?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Majaro Apartments have a casino on the premises?

No, Majaro Apartments doesn't have a casino.

Will I find an indoor pool at Majaro Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Majaro Apartments?

There are many amenities for couples at this hotel, including an outdoor pool plus some guestrooms feature private pools and access to a chef.

Are there hot tubs at Majaro Apartments?

No, there isn't a spa tub at this hotel.

Does Majaro Apartments have a restaurant that serves breakfast?

No, Majaro Apartments doesn't have a restaurant that serves breakfast.

Will Majaro Apartments allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Majaro Apartments for a fee of MXN 400 per pet, per stay. A deposit of MXN 400 per stay is collected.

Are there connecting rooms at Majaro Apartments?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Majaro Apartments?

The closest major airport to Majaro Apartments is Tulum Intl. Airport (TQO), which is 25 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Majaro Apartments?

Yes, some guestrooms at this hotel offer either a deck or a terrace where guests can enjoy pool views.

Majaro Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 102 reviews
Rating 8 - Good. 22 out of 102 reviews
Rating 6 - Okay. 8 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 11 out of 102 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CLAUDIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Dilliana

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Ruben

Traveled with family
unstaffed nobody on sight
Stayed 2 nights in Sep 2025

8/10 Good

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Stayed 8 nights in Jun 2025

2/10 Terrible

Kyra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Stayed 2 nights in Jun 2025

8/10 Good

Sim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

FRANCISCA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Xatanya

Traveled with family
Liked: Cleanliness, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , calm , easy to check in.
Stayed 1 night in Feb 2025

8/10 Good

Saudi, Conyers

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Stayed 9 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

if you want relaxation…this is it.

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
the amazing pool that convinced me to go with this hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

SHAZIA

Stayed 5 nights in Apr 2024

8/10 Good

Irina

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Could have been so much better

Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Stayed 11 nights in Feb 2024

10/10 Excellent

Susana

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

2/10 Terrible

Jesús

Stayed 1 night in Jan 2024

10/10 Excellent

habib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Kattina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Latasha

Liked: Staff & service
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Nov 2023

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