Majaro Tulum

Mediterranean hotel with a rooftop terrace and spa services

VIP Access

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available
Spa
Bar
Housekeeping
Pet friendly

Explore the area

Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

Tulum Beach
‪8 min drive‬
Playa Paraiso
‪10 min drive‬
Tulum Mayan Ruins
‪11 min drive‬
Tulum Intl. Airport (TQO)
‪49 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

1 bedroom, premium bedding, down comforters, memory foam beds

Suite

710 sq ft
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool

Sleeps 5
2 King Beds and 1 Double Sofa Bed

Elite Room

355 sq ft
Sleeps 2
1 King Bed

Junior Apartment

Sleeps 5
2 King Beds and 1 Double Sofa Bed

Deluxe Room

Very good

291 sq ft
Sleeps 2
1 King Bed

Pool Suite

883 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Elite Suite, 2 Bedrooms (Pool)

1076 sq ft
Sleeps 5
2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Tulum

Located in La Veleta, Majaro Tulum is within a mile (2 km) of sights such as Holistika Art Walk and Hospital de Tulum. This 3.5-star hotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Tulum National Park - 5 min drive - 2.6 miles
Tulum Beach - 8 min drive - 3.1 miles
Las Palmas Public Beach - 8 min drive - 3.5 miles
Playa Paraiso - 10 min drive - 4.0 miles
Tulum Mayan Ruins - 11 min drive - 4.0 miles

Getting around

Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

‪Sukhothai - ‬17 min walk
‪Rossina Cafe - ‬18 min walk
‪La Taqueria Pinches Tacos Shop - ‬16 min walk
‪Vaivén - ‬14 min walk
‪La Consentida - ‬9 min walk

About this property

Majaro Tulum

Mediterranean hotel with a rooftop terrace and spa services

At Majaro Tulum, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a banquet hall, and a porter/bellhop.

Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other standard amenities include minibars, ceiling fans, and laptop-compatible safes.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Similar properties

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Pool
Breakfast included
Parking included
Free WiFi

$49 nightly

Aug 5 - Aug 6

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free secured, uncovered self parking on site
Onsite parking includes off-street options

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 500 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Tablo

Things to do

Bicycle rentals
Bicycle storage
Bicycle tours
Outdoor pool

Family friendly

In-room crib
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Outdoors

Free pool cabanas
Outdoor furniture
Pool loungers
Rooftop terrace

Spa

Couples treatment rooms
In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Accessible airport shuttle
Handrails in stairways
No elevator
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance

2 buildings
3 floors
Banquet hall
Built in 2021
Designated smoking areas
Mediterranean architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Free bottled water
Mini-fridge
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Mobile key entry
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 3:00 PM

Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests are required to download the property's R&P mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

This property welcomes pets for MXN 400 per pet, per stay, plus a deposit of MXN 400 per stay
Dogs and cats only
Service animals exempt from fees

Children and extra beds

One child 5 years old or younger stays free, per registered adult, when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: MXN 630 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
Pet deposit: MXN 400 per stay
Pet fee: MXN 400 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher and a first aid kit

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Property Registration Number OMA211029MB8

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a first aid kit.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Majaro Tulum Hotel

Majaro Tulum Tulum

Majaro Hotel Tulum

Majaro Tulum Hotel Tulum

Majaro Hotel Boutique Tulum

Frequently asked questions

Is a free cancellation option available at Majaro Tulum?

Majaro Tulum offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to Majaro Tulum?

This hotel is situated in La Veleta, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Gran Cenote within a short drive.

Will I be able to park at Majaro Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Majaro Tulum?

Spa services at the hotel include couples treatments and massages.

Does Majaro Tulum have a casino on the premises?

No, Majaro Tulum doesn't have a casino.

Will I find an indoor pool at Majaro Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Majaro Tulum good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Are there hot tubs at Majaro Tulum?

No, this hotel doesn't have a spa tub.

Does Majaro Tulum have a restaurant that serves breakfast?

Yes, Majaro Tulum serves a cooked-to-order breakfast for a surcharge each morning at Tablo.

Will Majaro Tulum allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Majaro Tulum for a fee of MXN 400 per pet, per stay. A deposit of MXN 400 per stay is collected.

Are there connecting rooms at Majaro Tulum?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Majaro Tulum?

The closest major airport to Majaro Tulum is Tulum Intl. Airport (TQO), which is 25 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Majaro Tulum?

Yes, some guestrooms at Majaro Tulum offer a deck and may feature pool views.

Majaro Tulum Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jeffrey

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice , calm , easy to check in.

Stayed 1 night in Feb 2025

8/10 Good

Saudi, Conyers

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days

Stayed 9 nights in Jan 2025

10/10 Excellent

Timothy

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.

Stayed 2 nights in Jan 2025

10/10 Excellent

Denette

Traveled with group

Aug 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

if you want relaxation…this is it.

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.

the amazing pool that convinced me to go with this hotel.

Stayed 2 nights in Jul 2024

6/10 Okay

SHAZIA

Apr 19, 2024

Stayed 5 nights in Apr 2024

8/10 Good

Irina

Traveled with group

Mar 7, 2024

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness

Could have been so much better

Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.

Stayed 11 nights in Feb 2024

10/10 Excellent

Susana

Feb 25, 2024

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Feb 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 3 nights in Feb 2024

2/10 Terrible

Jesús

Jan 21, 2024

Stayed 1 night in Jan 2024

10/10 Excellent

habib

Traveled with partner

Jan 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Traveled with partner

Dec 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2023

2/10 Terrible

Kattina

Dec 28, 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

8/10 Good

Latasha

Nov 13, 2023

Liked: Staff & service

I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.

Stayed 2 nights in Nov 2023

10/10 Excellent

Sabrina

Nov 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice and clean

Stayed 3 nights in Nov 2023

6/10 Okay

Ilona

Traveled with family

Oct 10, 2023

Liked: Cleanliness

Disliked: Staff & service

No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.

Stayed 3 nights in Oct 2023

10/10 Excellent

Cristal

Sep 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very friendly and helpful. They were very attentive to our needs

Stayed 4 nights in Sep 2023

10/10 Excellent

Tamissa

Aug 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Katherine

Traveled with partner

Aug 12, 2023

Disliked: Amenities, property conditions & facilities

Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.

Stayed 5 nights in Aug 2023

6/10 Okay

Terrance

Traveled with partner

Jul 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool

Stayed 3 nights in Jul 2023

6/10 Okay

Tracy

Traveled with group

Jun 30, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

OK

The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.

Stayed 13 nights in Jun 2023

10/10 Excellent

Sydney

Traveled with group

May 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.

8/10 Good

Scott

Traveled with partner

Apr 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Surrounding roads were dirt and dangerous.

Stayed 6 nights in Apr 2023

6/10 Okay

Clarissa

Traveled with family

Apr 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .

Stayed 6 nights in Mar 2023

8/10 Good

Chantal

Traveled with group

Mar 31, 2023

Liked: Cleanliness, staff & service

Great hotel but... be careful if it rains!

The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!