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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV
Property entrance
Bar (on property)
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed

8.4 out of 10
Very good
(70 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Hammersmith and Fulham, ibis London Shepherds Bush – Hammersmith is within a 10-minute walk of popular sights such as Shepherd's Bush Empire and Bush Theatre. This 128-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 9 min walk - 0.5 miles
  • Holland Park - 13 min walk - 0.7 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪The Sindercombe Social - ‬5 min walk
  • ‪Another Brother - ‬4 min walk

About this property

ibis London Shepherds Bush – Hammersmith

At ibis London Shepherds Bush – Hammersmith, guests have access to free WiFi in public areas, a business center, and express check-out. Self parking is available for GBP 25 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a water dispenser.
Guests can enjoy LCD TVs and stay connected with free WiFi. Coffee makers, fans, and hair dryers are other standard amenities. Housekeeping is available on request.

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Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London Shepherds Bush – Hammersmith?

Ibis London Shepherds Bush – Hammersmith provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on Apr 12, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ibis London Shepherds Bush – Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 9-minute walk of Westfield London Shopping Centre and also 14 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Is parking available on site at ibis London Shepherds Bush – Hammersmith?

Yes, parking is offered for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith feature a casino?

No, ibis London Shepherds Bush – Hammersmith doesn't have a casino.

Is there an indoor pool at ibis London Shepherds Bush – Hammersmith?

No, there is no indoor pool at this hotel.

Is ibis London Shepherds Bush – Hammersmith a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at ibis London Shepherds Bush – Hammersmith?

No, this hotel doesn't have a spa tub.

Does ibis London Shepherds Bush – Hammersmith have a restaurant with a breakfast menu?

Yes, ibis London Shepherds Bush – Hammersmith serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Shepherds Bush – Hammersmith allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Shepherds Bush – Hammersmith for a fee of GBP 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at ibis London Shepherds Bush – Hammersmith?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis London Shepherds Bush – Hammersmith?

The closest major airport to ibis London Shepherds Bush – Hammersmith is Heathrow Airport (LHR), which is 13.2 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.6 mi away.

Are there rooms with balconies that I can book at ibis London Shepherds Bush – Hammersmith?

No, there aren't any guestrooms at ibis London Shepherds Bush – Hammersmith that offer a balcony.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 1004 reviews
Rating 8 - Good. 428 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

edith

Stayed 3 nights in Dec 2025

4/10 Poor

Arvinder

Traveled with family
Liked: Staff & service
Limited breakfast options. Same options repeated every day ..
Stayed 3 nights in Dec 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was spacious, spotless, and very comfortable. The atmosphere throughout the property was quiet, which made for an excellent night’s sleep. Check-in and check-out were smooth and hassle-free, and I felt completely safe thanks to the building’s strong security measures. The hotel also offers an on-site restaurant and bar, which was very convenient. The location couldn’t be better—just a short walk to the tube station and close to plenty of shopping facilities. Overall, this hotel combines comfort, safety, and convenience, making it a great choice for anyone visiting the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently located near tube and overground stations, in central Shepherd’s Bush. Convenient parking and direct entrance to hotel 1st floor via W12 car park around the other side of the block. Would gladly stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zinedine

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

smalls

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room. pleasant staff. I would return here. however, no phones in the room
Stayed 4 nights in Nov 2025

8/10 Good

Richard

Stayed 2 nights in Nov 2025

2/10 Terrible

Phillip

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID!!! As the director of my business I booked the stay in advance for myself and 5 employees who were working late in the area. When we arrived they said "Two of you will need to share a room as one of the rooms had a toilet that didnt work". No advance warning or email communication about the problem, very poor! In addition this the room was dirty, the ensuite was for someone with disabilities with a rubber wet floor with a hole in the middle smothered with bathroom sealant, raised cushioned toilet and a cushioned seat in the shower. At £244 (Total £1,464.00) a night per person my business has been ripped off!!
Stayed 1 night in Nov 2025

8/10 Good

Felix, St Catharines

Liked: Cleanliness, property conditions & facilities
Jose were very assisted perspn which so nice guy too .
Stayed 2 nights in Nov 2025

6/10 Okay

Megan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but facilities are lacking. I was put in an accessible room with issues in the bathroom - the floor was damaged in the shower, water didn't drain correctly and there was quite a bit of mould around the tiles. The breakfast had a decent selection but there are a limited number of tables.
Stayed 1 night in Nov 2025

6/10 Okay

Rob

Stayed 1 night in Nov 2025

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and staff accommodating as we needed to change our room to a twin bed. Breakfast was lovely and well stocked with plenty of choice other than for vegetarians which was disappointing. This hotel is ideal for setting yourself central with access to all transport systems.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

jens

Stayed 1 night in Nov 2025

6/10 Okay

Mei Ling

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025

6/10 Okay

Dick, Toronto

Ibis is a budget hotel chain but lately this location has gotten more expensive especially outside of low season. The rooms don’t have many amenities, but makes an efficient use of its limited size with table space and even a small bench. The staff don’t always refill the soap dispensers, I ended up buying my own from the dollar store. The best part of staying here is the location with lots of shopping nearby as well as easy tube access. The new Elizabeth Line has made getting to the hotel from Heathrow much easier than in the past.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

6/10 Okay

Dermot

Stayed 3 nights in Oct 2025

6/10 Okay

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

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