ibis London Shepherds Bush – Hammersmith

3.0 star property
Hotel with a restaurant, 5-minute walk to Shepherd's Bush Empire

Choose dates to view prices

Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV
Exterior
Bar (on property)
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Double Room, 1 Double Bed

8.4 out of 10
Very good
(65 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(19 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

You may also like

About the neighborhood

London

Located in Hammersmith and Fulham, ibis London Shepherds Bush – Hammersmith is within a 10-minute walk of popular sights such as Shepherd's Bush Empire and Bush Theatre. This 128-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 9 min walk - 0.5 miles
  • Holland Park - 13 min walk - 0.7 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Another Brother - ‬4 min walk
  • ‪Liz Cafe - ‬4 min walk

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a restaurant, 5-minute walk to Shepherd's Bush Empire
At ibis London Shepherds Bush – Hammersmith, guests have access to free WiFi in public areas, a business center, and express check-out. Self parking is available for GBP 25 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a water dispenser.
Guests can enjoy LCD TVs and stay connected with free WiFi. Coffee makers, fans, and hair dryers are other standard amenities. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London Shepherds Bush – Hammersmith?

Ibis London Shepherds Bush – Hammersmith provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see near ibis London Shepherds Bush – Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 14-minute walk of Kensington High Street and also 9 minutes on foot from Westfield London Shopping Centre. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Will I be able to park at ibis London Shepherds Bush – Hammersmith?

Yes, parking is offered for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith feature a casino?

No, ibis London Shepherds Bush – Hammersmith doesn't have a casino.

Is there an indoor pool at ibis London Shepherds Bush – Hammersmith?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London Shepherds Bush – Hammersmith?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does ibis London Shepherds Bush – Hammersmith have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis London Shepherds Bush – Hammersmith have a restaurant with a breakfast menu?

Yes, ibis London Shepherds Bush – Hammersmith serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Shepherds Bush – Hammersmith allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Shepherds Bush – Hammersmith for a fee of GBP 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at ibis London Shepherds Bush – Hammersmith?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ibis London Shepherds Bush – Hammersmith?

The closest major airport to ibis London Shepherds Bush – Hammersmith is Heathrow Airport (LHR), which is 13.2 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.6 mi away.

Are there rooms with balconies at ibis London Shepherds Bush – Hammersmith?

No, there aren't any guestrooms with balconies at ibis London Shepherds Bush – Hammersmith.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Rob

Stayed 1 night in Nov 2025

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and staff accommodating as we needed to change our room to a twin bed. Breakfast was lovely and well stocked with plenty of choice other than for vegetarians which was disappointing. This hotel is ideal for setting yourself central with access to all transport systems.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

jens

Stayed 1 night in Nov 2025

6/10 Okay

Mei Ling

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025

6/10 Okay

Dick, Toronto

Ibis is a budget hotel chain but lately this location has gotten more expensive especially outside of low season. The rooms don’t have many amenities, but makes an efficient use of its limited size with table space and even a small bench. The staff don’t always refill the soap dispensers, I ended up buying my own from the dollar store. The best part of staying here is the location with lots of shopping nearby as well as easy tube access. The new Elizabeth Line has made getting to the hotel from Heathrow much easier than in the past.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

6/10 Okay

Dermot

Stayed 3 nights in Oct 2025

6/10 Okay

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in this Ibis after a lomg day shopping in the nearby Westfield. Check in was quick, and the staff member on the desk was polite and friendly. We only needed a room for one night so decided to go to the Ibis under the assumption that it would be a basic clean room from a chain hotel, so you know what your getting. Well, we thought we did. We were put into room 320, which is apparently a disability room. Not disabled, but no problem. The room was as bare as a prison cell. It had a bed, a desk, a tiny wardrobe section and thats it. There was a lot of empty floor space like a sofa or something had been removed. The shower room was rusty and dated. The tap constantly ran in the bathroom, and not just a drip but a constant stream. The toilet looked like it was half hanging off the wall, and there was no sink space to store anything. There was a utility cupboard door that wouldnt close, and a few bugs in the room itself. The walls are paper thin with people coming and going most of the night, and the streets outside are lively as expected being in London so you cant really sleep with window open. Wouldnt be a problem but the air conditioning didnt work. Honestly it gets 1 star purely because it was four walls and a roof, but everything else could be improved. Not expecting a 5* stay but I didnt realise Ibis standards were so low.
Stayed 1 night in Oct 2025

10/10 Excellent

JASON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts in the area, helpful staff.
Stayed 1 night in Oct 2025

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired room, broken air con didn’t work, lots of outside noise. All felt very old and tired.
Stayed 1 night in Oct 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lynnique

Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonas

Stayed 4 nights in Oct 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Good food options nearby. Walkable to the mall and underground. Overall a very good location.
Stayed 5 nights in Sep 2025

6/10 Okay

Neil

Business traveler
Liked: Staff & service
Room was tired. Hotel was a bit noisy. Axel on reception was helpful.
Stayed 1 night in Oct 2025

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Stayed 1 night in Sep 2025

8/10 Good

Heid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Glenroy

Stayed 8 nights in Sep 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is decently placed, next to a tube station but a good 30 minute tube ride from central London. In terms of value for the room, it was not ideal, though this could have been influenced with the timing of booking the room. The room was clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mosharaf

Stayed 1 night in Sep 2025