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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(82 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(22 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith and Fulham, ibis London Shepherds Bush – Hammersmith is within a 10-minute walk of popular sights such as Shepherd's Bush Empire and Bush Theatre. This 128-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 9 min walk - 0.5 miles
  • Shepherd’s Bush Market - 9 min walk - 0.5 miles
  • Holland Park - 16 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Sindercombe Social - ‬5 min walk
  • ‪Aroma - ‬4 min walk
  • ‪GAIL's Bakery - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

At ibis London Shepherds Bush – Hammersmith, guests have access to free WiFi in public areas, a business center, and express check-out. Self parking is available for GBP 25 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a water dispenser.
Guests can enjoy LCD TVs and stay connected with free WiFi. Coffee makers, fans, and hair dryers are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London Shepherds Bush – Hammersmith?

Ibis London Shepherds Bush – Hammersmith provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on Jun 14, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ibis London Shepherds Bush – Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 14-minute walk of Kensington High Street and also 9 minutes on foot from Westfield London Shopping Centre. You'll also find River Thames and Harrods within a short drive.

Is parking available on site at ibis London Shepherds Bush – Hammersmith?

Yes, parking is offered for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith feature a casino?

No, ibis London Shepherds Bush – Hammersmith doesn't have a casino.

Is there an indoor pool at ibis London Shepherds Bush – Hammersmith?

No, there is no indoor pool at this hotel.

Is ibis London Shepherds Bush – Hammersmith a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at ibis London Shepherds Bush – Hammersmith?

No, this hotel doesn't have a spa tub.

Does ibis London Shepherds Bush – Hammersmith have a restaurant with a breakfast menu?

Yes, ibis London Shepherds Bush – Hammersmith serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Shepherds Bush – Hammersmith allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Shepherds Bush – Hammersmith for a fee of GBP 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at ibis London Shepherds Bush – Hammersmith?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis London Shepherds Bush – Hammersmith?

The closest major airport to ibis London Shepherds Bush – Hammersmith is Heathrow Airport (LHR), which is 13.2 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.6 mi away.

Are there rooms with balconies that I can book at ibis London Shepherds Bush – Hammersmith?

No, there aren't any guestrooms at ibis London Shepherds Bush – Hammersmith that offer a balcony.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 417 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Placed great for shops and tube st . Small bar but well stocked. Nice place
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lady working on house keeping on my floor was really sweet and lovely. Axel, on reception, is absolutely wonderful. I would stay again… easy access to stations, amenities and Ochi’s Caribbean is not very far 😋 thanks again
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Walney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, it exceeded my expectations, just a few meters from the metro station, many shops nearby, a very lively location. I give the hotel a 9 out of 10, but I didn't give it a 10 because it lacked a mini-fridge.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Hotel clearly seemed to living accommodation for asylum seekers
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Harel

Liked: Cleanliness, staff & service, amenities
The stuff was very helpful and nice 😊
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Steve

Clean, modern and warm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts in the area, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The room was clean and the desk staff was friendly. We did not need help with anything.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Heidi

The room was a little bit small and outdated, but ok.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
I was welcomed as a returning customer by Axel who was very welcoming and helpful. The room was on the 1st floor and the quiet side of the building too, if I had a car it was always the floor I wanted for the convenience of car park.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities
Room is clean and fair space for London. Personnel is very nice and helpful, making its best to help, while remaining discrete, very positive experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kristoff-G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice staying in this hotel. The hotel is clean and the accomodations is very good.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently located near tube and overground stations, in central Shepherd’s Bush. Convenient parking and direct entrance to hotel 1st floor via W12 car park around the other side of the block. Would gladly stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff. Great breakfast
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good value hotel
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

mike

Ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tabea

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely stay at Ibis Shepherds Bush. The staff was very friendly and the breakfast buffet a dream!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Good food options nearby. Walkable to the mall and underground. Overall a very good location.
Stayed 5 nights in Sep 2025

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