Clayton Hotel City of London

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

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Photo gallery for Clayton Hotel City of London

Daily full breakfast (GBP 18 per person)
Reception
Reception
Front of property
1 bedroom, in-room safe, laptop workspace, iron/ironing board

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Tower of London
    ‪9 min walk‬
  • The Shard
    ‪5 min drive‬
  • London Eye
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Double Double

9.0 out of 10
Wonderful
(35 reviews)
  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Double Room

8.8 out of 10
Excellent
(52 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

Located in Tower Hamlets within a short walk of Tower of London, Clayton Hotel City of London is within 2 miles (3 km) of other popular sights such as The Shard. This 212-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Tower of London - 9 min walk - 0.5 miles
  • Tower Bridge - 15 min walk - 0.8 miles
  • The Shard - 5 min drive - 1.7 miles
  • London Eye - 8 min drive - 2.6 miles
  • Big Ben - 10 min drive - 3.0 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Clayton Hotel City of London

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Clayton Hotel City of London enjoy features like a 24-hour gym, free WiFi in public areas, and express check-in. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. This hotel also has express check-out.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Farsi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Frequently asked questions

Is free cancellation available at Clayton Hotel City of London?

Clayton Hotel City of London provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do close to Clayton Hotel City of London?

This hotel is situated in Tower Hamlets within a short 11-minute walk of Tower of London and also 15 minutes on foot from Tower Bridge. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at Clayton Hotel City of London?

No, this hotel doesn't offer parking.

Does Clayton Hotel City of London feature a casino on the premises?

No, Clayton Hotel City of London doesn't have a casino.

Is there an indoor pool at Clayton Hotel City of London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Clayton Hotel City of London?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Clayton Hotel City of London?

No, this hotel doesn't have a spa tub.

Does Clayton Hotel City of London have a restaurant that serves breakfast?

Yes, Clayton Hotel City of London serves a full breakfast each morning for a surcharge from its restaurant.

Does Clayton Hotel City of London allow pets to stay for free?

No, pets aren't allowed at Clayton Hotel City of London though service animals are welcome.

Are there connecting rooms at Clayton Hotel City of London?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Clayton Hotel City of London?

The closest major airport to Clayton Hotel City of London is London City Airport (LCY), which is 6.3 mi away (22 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21 mi away (63-minute drive).

Are there rooms with balconies that I can book at Clayton Hotel City of London?

No, there aren't any guestrooms with balconies at Clayton Hotel City of London.

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1013 reviews
Rating 8 - Good. 277 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 19 out of 1013 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wenjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Conall

Stayed 5 nights in Apr 2025

10/10 Excellent

Jamie

Business traveler
Liked: Amenities
Great location, room was quiet, in great condition and very clean. Great shower too!
Stayed 2 nights in Apr 2025

10/10 Excellent

Larysa

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Stayed 2 nights in Apr 2025

10/10 Excellent

Michel

Stayed 2 nights in Apr 2025

10/10 Excellent

Nirmal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , Jagdish at the reception was amazing . Very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, modern hotel. Room had everything you need & was spacious. Convenient location being close to tube lines. Will definitely stay here again!
Stayed 4 nights in Apr 2025

8/10 Good

Gareth

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at the
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Regular

Stayed here a number of times, always great rooms and comfy bed. Habe scored service down, as i had no interaction with the staff, self check in for hotels is such a disappointment, and when i arrived to check in there were no staff behind the desk.
Stayed 2 nights in Apr 2025

8/10 Good

Sheere, Porter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I will say, the property entrance is not located on an accessible by car location. We were dropped of behind the hotel, and we did not know where we were or how to get there. Thankfully a shop owner who said people have this issue told us where to go. Thats the only negative other than we we arrived, the staff at front desk did not greet us. Even though its self check in which was convenient, it’s nice to be welcomed or greeted at check in.
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Loved it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Stayed 2 nights in Apr 2025

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's lovely I go back there for the breakfast but this time the only issue was the shower was extremely slippery and slipped as soon as I stood in there however there is a sign to put a towel on the shower floor which I didn't because it's weird so I mentioned I'd slipped to reception and was completely ignored which wasn't great but will stay again as the staff are mostly very good and the breakfast and the rooms and the area.

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with well thought out amenities- very clean and stylish and VERY close to the tube to take you into central London. Will return.
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Anna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall OK experience, convenient location If you ever need to extend your stay do that through expedia too. They charge twice the fee that expedia offers if you book directly with the hotel (which does not make any sense )
Stayed 7 nights in Mar 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Great checkin experience let us to our room before 12 was really helpful. Breakfast was ok for the one time we had in hotel there is plenty of options nearby for less money. Nice room, clean and quiet for our stay and overall a good location close to tube and shops for exploring London with family.
Stayed 3 nights in Mar 2025