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Hilton Knoxville

3.5 star property

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Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Property video
65-inch LCD TV with satellite channels, TV, pay movies
Reception
Breakfast, lunch, dinner served; southern cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 W Church Ave, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪3 min walk‬
  • Place, Tennessee Theatre
    ‪3 min walk‬
  • Place, Market Square
    ‪3 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

9.0 out of 10
Wonderful
(155 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(183 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Hilton Knoxville is within a 5-minute walk of Knoxville Convention Center and within 15 minutes of other popular attractions like University of Tennessee. This 320-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.2 miles
  • Tennessee Theatre - 3 min walk - 0.2 miles
  • Market Square - 3 min walk - 0.2 miles
  • World's Fair Park - 4 min walk - 0.3 miles
  • Sunsphere Tower - 4 min walk - 0.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪The Market Cafe - ‬1 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪The French Market Creperie - ‬2 min walk

About this property

Hilton Knoxville

At Hilton Knoxville, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 40.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 37 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited onsite valet and self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 37.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Hilton Knoxville?

Hilton Knoxville offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Knoxville?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Hilton Knoxville on May 25, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Knoxville?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Charles Krutch Park, and within a short walk of Tennessee Theatre. You'll also find Neyland Stadium and Thompson–Boling Arena within a short drive.

Is there parking available at Hilton Knoxville?

Yes, valet parking is offered for USD 40 per night with in/out privileges and self parking is available for USD 37 per night with in/out privileges. Though parking is limited parking spaces, wheelchair-accessible van parking is also available. You'll find a max of 1 space per unit.

Does Hilton Knoxville have a casino?

No, Hilton Knoxville doesn't have a casino.

Is there an indoor pool at Hilton Knoxville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Hilton Knoxville?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an al fresco restaurant and a bar/lounge.

Does Hilton Knoxville have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Knoxville have a restaurant with a breakfast menu?

Yes, Hilton Knoxville serves breakfast for a surcharge at Marble City Kitchen.

Will Hilton Knoxville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Knoxville for a fee of USD 100 per pet, per stay.

Does Hilton Knoxville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Knoxville?

The closest major airport to Hilton Knoxville is McGhee Tyson Airport (TYS), which is 12.4 mi away (18 minutes by car).

Are there rooms with balconies at Hilton Knoxville?

No, there aren't any guestrooms with balconies at Hilton Knoxville.

Does Hilton Knoxville offer wedding services?

Take advantage of the wedding venue at Hilton Knoxville if you plan to say "I do" during your trip.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1176 out of 2021 reviews
Rating 8 - Good. 431 out of 2021 reviews
Rating 6 - Okay. 249 out of 2021 reviews
Rating 4 - Poor. 92 out of 2021 reviews
Rating 2 - Terrible. 73 out of 2021 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Monique

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very nice but property is run down and needs repair and updating.
Stayed 3 nights in May 2026

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Always helpful
Stayed 1 night in May 2026

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and hotel
Stayed 1 night in May 2026

2/10 Terrible

Sara

Stayed 1 night in Apr 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

8/10 Good

Imad

Stayed 1 night in Mar 2026

8/10 Good

Senada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026

8/10 Good

Nancy G

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and room- we enjoyed the stay and found everything to be in excellent shape.
Stayed 2 nights in Mar 2026

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026

6/10 Okay

Jose J

Traveled with family and small children
Disliked: Cleanliness
Room was decent. Hotel was full. One elevator was down, took a while to get to and from rooms. Sometimes shower water wasnt hot. Toilet clogged up, it was embarrassing.
Stayed 4 nights in Feb 2026

10/10 Excellent

Stacy

Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bridget

Stayed 2 nights in Feb 2026

10/10 Excellent

Mary Olivia, Charleston

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, great location to walk to downtown Knoxville and quick drive to UT
Stayed 1 night in Feb 2026

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service
Great hotel with a great location. The staff was amazing and very friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Nathan

Stayed 1 night in Feb 2026

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from Check-in to check-out.
Stayed 1 night in Feb 2026

8/10 Good

Alexander

Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN N

Liked: Cleanliness, amenities
Good downtown location. Nice restaurant attached.
Stayed 3 nights in Feb 2026

8/10 Good

Jim

Liked: Staff & service, amenities
Great location
Stayed 2 nights in Feb 2026

2/10 Terrible

katherine

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel smell so strongly of a horrible air freshener. If you have any chemical sensitivity beware. People in the lobby were coughing from it. We spoke to the front desk and they said they were aware of it and its part of the ventilation and they can't control it.
Stayed 1 night in Feb 2026

10/10 Excellent

Amgela

Liked: Cleanliness
Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was courteous. We also enjoyed having the Starbucks available inside the hotel!
Stayed 2 nights in Feb 2026

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