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Hilton Knoxville

3.5 star property
Hotel with a seasonal outdoor pool, 9-minute walk to University of Tennessee

Choose dates to view prices

Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Property video
65-inch LCD TV with satellite channels, TV, pay movies
Breakfast, lunch, dinner served; southern cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 W Church Ave, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪3 min walk‬
  • Place, Tennessee Theatre
    ‪3 min walk‬
  • Place, Market Square
    ‪3 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

9.0 out of 10
Wonderful
(149 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(169 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Interior entrance

Crowne Plaza Knoxville Downtown University by IHG

Downtown Knoxville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,003 reviews
$117 nightly
The price is $138
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

Knoxville

Located in Downtown Knoxville, Hilton Knoxville is within a 5-minute walk of Knoxville Convention Center and within 15 minutes of other popular attractions like University of Tennessee. This 320-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.2 miles
  • Tennessee Theatre - 3 min walk - 0.2 miles
  • Market Square - 3 min walk - 0.2 miles
  • World's Fair Park - 4 min walk - 0.3 miles
  • University of Tennessee - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪The French Market Creperie - ‬2 min walk
  • ‪The Market Cafe - ‬1 min walk

About this property

Hilton Knoxville

Hotel with a seasonal outdoor pool, 9-minute walk to University of Tennessee
At Hilton Knoxville, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 38.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Hilton Knoxville?

Hilton Knoxville offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Knoxville?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at Hilton Knoxville on Mar 9, 2026 start from $126.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Knoxville?

This hotel is situated in Downtown Knoxville within a short 9-minute walk of Knoxville Civic Auditorium and Coliseum and also 14 minutes on foot from Neyland Stadium. You'll also find Market Square and Tennessee Theatre less than a mile away.

Is parking available on site at Hilton Knoxville?

Yes, valet parking is offered for USD 38.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Knoxville have a casino?

No, Hilton Knoxville doesn't have a casino.

Is there an indoor pool at Hilton Knoxville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hilton Knoxville a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant with al fresco dining.

Does Hilton Knoxville have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Knoxville have a restaurant with a breakfast menu?

Yes, Hilton Knoxville serves breakfast for a surcharge at Marble City Kitchen.

Will Hilton Knoxville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Knoxville for a fee of USD 100 per pet, per stay.

Does Hilton Knoxville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Knoxville?

The closest major airport to Hilton Knoxville is McGhee Tyson Airport (TYS), which is 12.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Hilton Knoxville?

No, you won't find guestrooms with balconies at Hilton Knoxville.

Does Hilton Knoxville offer wedding services?

Take advantage of the wedding venue at Hilton Knoxville if you plan to say "I do" during your trip.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1100 out of 1877 reviews
Rating 8 - Good. 392 out of 1877 reviews
Rating 6 - Okay. 236 out of 1877 reviews
Rating 4 - Poor. 83 out of 1877 reviews
Rating 2 - Terrible. 66 out of 1877 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Heath

Stayed 1 night in Dec 2025

10/10 Excellent

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location, self park availability adjacent to hotel; clean, nice views
Stayed 2 nights in Nov 2025

4/10 Poor

alina

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel needs to be modernized. Rooms and grounds need upkeeping very old and a bit run down.
Stayed 3 nights in Nov 2025

6/10 Okay

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is the best part about this hotel, especially if you want to stay somewhere within walking distance of UTs campus. The staff at check in and the restaurant were amazing. The hotel is very quiet and has a Starbucks and a restaurant downstairs which is very nice. The cons: the building is very old. The elevators don’t all work so you will wait a very long time for an elevator. The rooms are outdated. Our sink was clogged where it would fill up to the top brushing our teeth or washing our faces and even though they came to “fix” it, it was not resolved. Expedia had this property listed as “free breakfast”. It was NOT free. We had 2 adults and 2 children staying in our room. We were given a voucher for 2 people only, up to $18 per person to use for the “restaurant” for breakfast. We went one time- if was a buffet- and we were charged $18 per child and $28 per adult. We ended up with a bill for $82 for breakfast as they included a 25% tip as well (to be fair the service was good getting us drinks but it was a buffet). Parking also is more than Expedia listed. On game weekends, parking is $55 per day and is the same if you valet or self park. All in all, great location and convenient but hotel was run down and had lots of extra costs.
Stayed 2 nights in Nov 2025

6/10 Okay

Mary

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and being close to the event we were attending at the convention center as well as being able to walk to shopping and restaurant areas. They were refurbishing the elevators so that was a long wait at times but that should be complete soon. I would stay again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Avi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator was working. It took me 25 minutes to go down form the 18 floor in 20 minutes in starbucks to get coffee. This is unacceptable I lost my meeting. Beside the fact the bathroom was run down. I will never ever stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Juno

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
建築較為老舊，所以隔音不是太好，但是人員服務熱忱佳，位置也算方便？
Stayed 4 nights in Nov 2025

4/10 Poor

Lucy

Traveled with group
Disliked: Cleanliness, amenities
Worn - need refresh. Carpets in halls and rooms dirty. Seems to have had a lot of hard usage.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cassidy

Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room
Stayed 1 night in Oct 2025

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
Average. No fan in bathroom. Lots noise coming through walls and ceiling
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, location was great. Clean room. Parking attendants were also very helpful. We will be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Caitlin

Stayed 1 night in Nov 2025

10/10 Excellent

Wayland

Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and staff wonderful.
Stayed 1 night in Oct 2025

8/10 Good

Shawna

Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, beds were comfortable and staff was great!
Stayed 1 night in Nov 2025

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean and quiet! Parking onsite is a bit high but the adjacent parking lot, 1 block from hotel just past hotel parking was convenient and significantly less expensive. (7$ vs $35) It felt safe walking around to dinner and to a concert at a nearby theater.
Stayed 1 night in Nov 2025

10/10 Excellent

Trevis

Stayed 1 night in Oct 2025

10/10 Excellent

Scott, Murfreesboro

Stayed 2 nights in Oct 2025

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