See all properties

SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Jacksonville Museum of Modern Art

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Exterior
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
5018 University Boulevard West, Jacksonville, FL, 32216
  • Place, EverBank Stadium
    ‪8 min drive‬
  • Place, St. Johns Town Center
    ‪9 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪26 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas

Omni Amelia Island Resort & Spa

Fernandina Beach
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 1,001 reviews
$199 nightly
The price is $223
Nov 30 - Dec 1
Total with taxes and fees
Omni Amelia Island Resort & Spa

About the neighborhood

Jacksonville

Located in Southside, SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of popular attractions such as Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens. This 84-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • HCA Florida Memorial Hospital - 3 min drive - 2.1 miles
  • EverBank Stadium - 8 min drive - 5.7 miles
  • St. Johns Town Center - 9 min drive - 8.2 miles
  • University of North Florida - 11 min drive - 10.1 miles
  • Jacksonville Naval Air Station - 26 min drive - 16.2 miles

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪RaceTrac - ‬2 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬12 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel with free breakfast, in the vicinity of Jacksonville Museum of Modern Art
At SureStay Hotel by Best Western Jacksonville South, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.
LED TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Similar properties

Lobby lounge
Wyndham Garden Jacksonville
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,758 reviews
$70 nightly
The price is $79
Nov 16 - Nov 17
Total with taxes and fees
Wyndham Garden Jacksonville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Lodge Super 8 by Wyndham Jacksonville South Jacksonville
Lodge Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Lodge
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Super 8 Wyndham Jacksonville South Motel
Super 8 Wyndham Jacksonville South
Motel Super 8 by Wyndham Jacksonville South Jacksonville
Jacksonville Super 8 by Wyndham Jacksonville South Motel
Motel Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Motel
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Jacksonville South?

This hotel is situated in Southside within a short 13-minute walk of Merill Road Shopping Center and also 10 minutes on foot from Promenade Shopping Center. You'll also find Orange Park Place Shopping Center and James Road and 103rd Street Shopping Center within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on Nov 12, 2025 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Jacksonville South?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Jacksonville South have a casino at the property?

No, SureStay Hotel by Best Western Jacksonville South doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Jacksonville South?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Jacksonville South a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as free breakfast.

Does SureStay Hotel by Best Western Jacksonville South have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Jacksonville South have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Jacksonville South offers free buffet breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Jacksonville South allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Jacksonville South though service animals are welcome.

Does SureStay Hotel by Best Western Jacksonville South have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Jacksonville South?

The closest major airport to SureStay Hotel by Best Western Jacksonville South is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 9.7 mi away (16 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 20.1 mi away (25-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Jacksonville South?

No, at SureStay Hotel by Best Western Jacksonville South, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 249 out of 867 reviews
Rating 8 - Good. 209 out of 867 reviews
Rating 6 - Okay. 139 out of 867 reviews
Rating 4 - Poor. 105 out of 867 reviews
Rating 2 - Terrible. 165 out of 867 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

The exterior condition of the facility and the amount of
Stayed 1 night in Aug 2025

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay

Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.
Stayed 2 nights in Aug 2025

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Really enjoyed the breakfast. Enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Aug 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location, and very friendly staff all in all a wonderful day!
Stayed 2 nights in Jul 2025

10/10 Excellent

Giovanini

Stayed 1 night in Jul 2025

10/10 Excellent

Evghenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat affordable place with a very nice complementary breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Carina

Stayed 1 night in Jul 2025

10/10 Excellent

jonathan

Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was okay. there was definitely a bad smell in the walk ways
Stayed 2 nights in Jul 2025

2/10 Terrible

Cecilia

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
The first room we got smelled like smoke, the second room Ac wasn’t working properly and the third room the water was ONLY burning hot. I have kids so they can’t take burning hot showers. We ended up finding a new hotel and the guy did give us a full refund. He did try to accommodate us but switching the rooms but each room had issues with it.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Hotel Stay info

The stay was good. The hotel was in a good place with a few restaurants and not too far from the beach (driving distance). The room was outdated and had a bunch of nail holes in the wall upon walking in , the area was quiet and okay overall. The bed was comfortable for a one night stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Perla

Stayed 1 night in Jul 2025

6/10 Okay

Terry

Traveled with partner
The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to check out door wouldn’t lock and was not offered another room
Stayed 1 night in Jun 2025

6/10 Okay

Nakia

Traveled with group
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Latravia

Liked: Cleanliness
The beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Leonardo

Stayed 1 night in Jun 2025

10/10 Excellent

Livette

Stayed 1 night in Jun 2025

6/10 Okay

Kania

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, room comfort
Great place to stay
Stayed 2 nights in May 2025

8/10 Good

Lucson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

Hotels