SureStay Hotel by Best Western Jacksonville South

Hotel with free breakfast, in the vicinity of Museum of Science and History

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

1 bedroom, pillowtop beds, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Housekeeping
Breakfast included
24/7 front desk
Laundry
Parking included

Explore the area

5018 University Boulevard West, Jacksonville, FL, 32216

EverBank Stadium
‪8 min drive‬
St. Johns Town Center
‪10 min drive‬
Jacksonville Naval Air Station
‪23 min drive‬
Jacksonville, FL (JAX-Jacksonville Intl.)
‪30 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

About the neighborhood

Jacksonville

Located in Southside, SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of popular attractions such as Museum of Science and History and Jacksonville Museum of Modern Art. This 84-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

HCA Florida Memorial Hospital - 3 min drive - 2.1 miles
EverBank Stadium - 8 min drive - 5.7 miles
St. Johns Town Center - 10 min drive - 8.0 miles
University of North Florida - 12 min drive - 9.9 miles
Jacksonville Naval Air Station - 23 min drive - 16.5 miles

Getting around

San Marco Station - 6 min drive
Jacksonville Station - 16 min drive
Jacksonville International Airport (JAX) - 25 min drive

Restaurants

‪Taco Bell - ‬3 min walk
‪McDonald's - ‬12 min walk
‪The French Pantry - ‬17 min walk
‪Wendy's - ‬9 min walk
‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel with free breakfast, in the vicinity of Museum of Science and History

At SureStay Hotel by Best Western Jacksonville South, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.

LED TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Languages

English, Spanish

Similar properties

Pool
Pet friendly
Parking included
Free WiFi

$71 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

24-hour business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

2 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LED TV with digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Super 8 Jacksonville South

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Surestay By Best Jacksonville

SureStay Hotel by Best Western Jacksonville South Hotel

SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Jacksonville South?

This hotel is situated in Southside within a short 13-minute walk of Merill Road Shopping Center. You'll also find Orange Park Place Shopping Center and James Road and 103rd Street Shopping Center within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on Jul 2, 2025 start from $74.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Jacksonville South?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Jacksonville South have a casino at the property?

No, SureStay Hotel by Best Western Jacksonville South doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Jacksonville South?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Jacksonville South a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as free breakfast.

Are there hot tubs at SureStay Hotel by Best Western Jacksonville South?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Jacksonville South have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Jacksonville South offers free buffet breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Jacksonville South allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Jacksonville South though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Jacksonville South?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Jacksonville South?

The closest major airport to SureStay Hotel by Best Western Jacksonville South is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 9.7 mi away (16 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 20.1 mi away (25-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Jacksonville South?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Jacksonville South.

SureStay Hotel by Best Western Jacksonville South Reviews

6.6

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Terrible

Katlyn

Traveled with group

Mar 24, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They don’t tell you about a 50$ security deposit fee after you pay through Expedia!!

Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Mar 23, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Roof leak

Roof leaked. We were on the bottom floor and the roof dripped all night long. The photos make the place look like a hotel when really it’s a motel. Would not stay again because there was water all over the place by the morning.

Stayed 1 night in Mar 2025

2/10 Terrible

Johally

Mar 23, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Mar 21, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Dwaine

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I like that the two bed

Stayed 1 night in Mar 2025

10/10 Excellent

Chasity

Mar 11, 2025

Stayed 2 nights in Jan 2025

6/10 Okay

valerie

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2025

4/10 Poor

Anatoliy

Mar 6, 2025

Nothing

Stayed 1 night in Mar 2025

8/10 Good

Paul, Slough

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service

A good basic motel, park outside your room. Room was old but it was clean and the bed was good and the shower fine. Breakfast was standard motel fare but again absolutely fine.

Stayed 3 nights in Feb 2025

6/10 Okay

Timothy, Dalton

Mar 3, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Kristina

Feb 22, 2025

Stayed 4 nights in Feb 2025

8/10 Good

Shannon

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Feb 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trash Hotel

No hot water when you try to take a shower or bath. The water was lukewarm throughout my stay. Only cold water comes out of the sink no hot water. The air conditioning unit only blows out cool air even when you turn on the heat and set the temperature to 80 degrees. Towel and wash cloth is rough on your skin. They need to used fabric softener to make it soft. All these issues I told management but my issues never got resolved. To be honest this is a trash placed. The worst experience I ever had. I don’t recommend anyone to stay there at all. FYI I was in room 213 when I stay on 02/14/2025 to 02/17/2025. Stay at your own risk don’t say I didn’t warn you about the condition of the hotel and my experience. I would have stayed somewhere else but it was Valentine’s weekend for us and plus we came from out of town. Remember this is a trash place spend your money somewhere else that you can be happy and comfortable. Warning DO NOT STAY THERE!!!!!!!!!!

Stayed 3 nights in Feb 2025

6/10 Okay

Gary, Pikesville

Business traveler

Feb 16, 2025

Liked: Cleanliness

Disliked: Amenities

Elevator wasn't working. Had room on 3rd floor.

Stayed 1 night in Jan 2025

2/10 Terrible

EDWARD, STEUBENVILLE

Feb 15, 2025

We did not stay . The room smelled and didn’t feel safe

Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Traveled with family

Feb 7, 2025

Disliked: Property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Saul

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

4/10 Poor

Mike

Feb 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

2/10 Terrible

Asigian

Business traveler

Jan 31, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bath Room had mold on ceiling, Ac and heating didn’t work, door latch didn't work properly so I had to put a chair in front of the door, shower knob was broken, toilet and sink was not clean. Desk clerk was very rude and above all they have ROACHES !!!! I do not recommend please Don’t !!!!’

Stayed 1 night in Jan 2025