Marriott Jacksonville Downtown

4.0 star property
Riverwalk hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Marriott Jacksonville Downtown

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Serves lunch and dinner
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly

Explore the area

View in a map
245 Water St, Jacksonville, FL, 32202
  • Place, Times-Union Center for the Performing Arts
    ‪1 min walk‬
  • Place, Florida Theatre
    ‪7 min walk‬
  • Place, EverBank Stadium
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Club Room, 1 King Bed

  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 362 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)
  • 362 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville, Marriott Jacksonville Downtown is adjacent to Times-Union Center for the Performing Arts and within a 10-minute walk of other popular attractions like Museum of Contemporary Art Jacksonville. This 4-star hotel has 354 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk - 0.0 miles
  • Florida Theatre - 7 min walk - 0.4 miles
  • Prime F. Osborn III Convention Center - 12 min walk - 0.7 miles
  • VyStar Veterans Memorial Arena - 2 min drive - 1.3 miles
  • EverBank Stadium - 3 min drive - 1.7 miles

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪On The Fly - ‬3 min walk
  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪The Court Urban Food Park - ‬2 min walk
  • ‪Tossgreen - ‬5 min walk
  • ‪Confetti's - ‬4 min walk

About this property

Marriott Jacksonville Downtown

Riverwalk hotel with a 24-hour fitness center and a 24-hour business center
Guests of Marriott Jacksonville Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 36 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12,972 square feet of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 75 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Are free cancellation options available at Marriott Jacksonville Downtown?

Marriott Jacksonville Downtown offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on Nov 2, 2025 start from $130.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Marriott Jacksonville Downtown?

This hotel is situated in Downtown Jacksonville, just steps from Times-Union Center for the Performing Arts and Jacksonville Symphony Orchestra, and within a short walk of Jacksonville Museum of Modern Art. You'll also find Florida Theatre and Friendship Park less than a mile away.

Will I be able to park at Marriott Jacksonville Downtown?

Yes, valet parking is offered for USD 36 per night with in/out privileges. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Marriott Jacksonville Downtown have a casino at the property?

No, Marriott Jacksonville Downtown doesn't have a casino.

Is there an indoor pool at Marriott Jacksonville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Marriott Jacksonville Downtown?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Marriott Jacksonville Downtown?

No, this hotel doesn't have a spa tub.

Does Marriott Jacksonville Downtown have a restaurant with a breakfast menu?

Yes, Marriott Jacksonville Downtown serves a full breakfast for a surcharge each morning at JBar.

Does Marriott Jacksonville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Marriott Jacksonville Downtown for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at Marriott Jacksonville Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Marriott Jacksonville Downtown?

The closest major airport to Marriott Jacksonville Downtown is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 18.7 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 14.6 mi away (19-minute drive).

Are there rooms with balconies that I can book at Marriott Jacksonville Downtown?

No, you won't find guestrooms with balconies at Marriott Jacksonville Downtown.

Does Marriott Jacksonville Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Marriott Jacksonville Downtown.

Marriott Jacksonville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

La'kiesha

Liked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Stayed 1 night in Jun 2025

10/10 Excellent

Nitra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfy bed
Stayed 1 night in Jun 2025

10/10 Excellent

Maxderly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great experience
Stayed 2 nights in Jun 2025

10/10 Excellent

LaDasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Randy

Traveled with family
Liked: Cleanliness, amenities
My biggest problem was about 3:00am the guests in the room adjacent to mine where fighting and loud. This woke my wife and I up and kept us from enjoying our time.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in downtown Jacksonville.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Charging options for electric vehicles were lacking.
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Stayed 1 night in Jun 2025

10/10 Excellent

Scott, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice just needs to be updated.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was recently renovated. Room walls ar
Stayed 2 nights in Jun 2025

10/10 Excellent

Gustavo

Stayed 1 night in Jun 2025

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, staff & service
The AC never really got cold; the sink didn’t drain, and about 4 AM we heard rap music from next door. The smell of pot was pretty strong in certain places, and there were no “direct call” instructions for the hotel front desk, bell hop, etc. instead, we had to call the reservation hotline to get the number to the front desk. It was just wasn’t the best stay we’ve had.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenzie

Stayed 1 night in Jun 2025

10/10 Excellent

Jontae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tamica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Rosa

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eugene

Stayed 2 nights in Jun 2025