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Marriott Jacksonville Downtown

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with a 24-hour fitness center

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Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Lunch and dinner served, American cuisine
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Reviews

8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Explore the area

Map
245 Water St, Jacksonville, FL, 32202
  • Popular LocationFlorida Theatre11 min walk
  • Popular LocationVyStar Veterans Memorial Arena3 min drive
  • Popular LocationEverBank Stadium4 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)18 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • 362 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 362 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Hyatt Regency Jacksonville
Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1283)
The price is $300
per night
$344 total
includes taxes & fees
Aug 10 - Aug 11
Hyatt Regency Jacksonville

About the neighborhood

Jacksonville

Located in Downtown Jacksonville, Marriott Jacksonville Downtown is adjacent to Times-Union Center for the Performing Arts and within a 10-minute walk of other popular attractions like Museum of Contemporary Art Jacksonville. This 354-room hotel has conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • EverBank Stadium - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • The nearest major airports are:<br />Jacksonville, FL (CRG-Jacksonville Executive at Craig): 22-min drive, 18.7 mi/30.1 km<br /> Jacksonville International Airport (JAX): 19-min drive, 14.6 mi/23.5 km<br /> Daytona Beach Intl. Airport (DAB): 88-min drive, 92.4 mi/148.8 km<br /> <p></p>

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Confetti's - ‬4 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

Riverwalk Jacksonville hotel in Downtown Jacksonville with a 24-hour fitness center
Guests of Marriott Jacksonville Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 33 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12,972 square feet of space)

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 75 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Are free cancellation options available at Marriott Jacksonville Downtown?

Marriott Jacksonville Downtown offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on Jul 28, 2024 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Marriott Jacksonville Downtown?

This hotel is situated in Downtown Jacksonville, just steps from Times-Union Center for the Performing Arts and Jacksonville Symphony Orchestra, and within a short walk of Jacksonville Museum of Modern Art. You'll also find EverBank Stadium and VyStar Veterans Memorial Arena within a short drive.

Is parking available on site at Marriott Jacksonville Downtown?

Yes, valet parking is offered for USD 33 per night with in/out privileges. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Marriott Jacksonville Downtown have a casino at the property?

No, Marriott Jacksonville Downtown doesn't have a casino.

Is there an indoor pool at Marriott Jacksonville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Marriott Jacksonville Downtown?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Marriott Jacksonville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Marriott Jacksonville Downtown have a restaurant with a breakfast menu?

Yes, Marriott Jacksonville Downtown serves a full breakfast for a surcharge each morning at JBar.

Does Marriott Jacksonville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Marriott Jacksonville Downtown for a fee of USD 150.00 per accommodation, per stay.

Does Marriott Jacksonville Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Marriott Jacksonville Downtown?

The closest major airport to Marriott Jacksonville Downtown is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 18.7 mi away (22 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 14.6 mi away (19-minute drive).

Are there rooms with balconies that I can book at Marriott Jacksonville Downtown?

No, there aren't any guestrooms with balconies at Marriott Jacksonville Downtown.

Does Marriott Jacksonville Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Marriott Jacksonville Downtown.

Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 581 out of 1159 reviews" "
Rating 8 - Good. 270 out of 1159 reviews" "
Rating 6 - Okay. 139 out of 1159 reviews" "
Rating 4 - Poor. 86 out of 1159 reviews" "
Rating 2 - Terrible. 83 out of 1159 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Stayed 1 night in May 2024

10/10 Excellent

Kathy

One night stay to attend a concert at the Florida
Great stay, great location, comfortable bed!
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rearn M

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Staff is extremely attentive and very friendly. Hotel is clean and offers lots of amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

rene

Liked: Staff & service, room comfort
Was not impressed
Parking situation sucks. You could see where the hotel was renovated but sloppy work for such high end brand hotel with the price.
Stayed 1 night in Apr 2024

10/10 Excellent

cynthis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the facilities the location, the food, and the meeting areas were just right
Stayed 1 night in Apr 2024

10/10 Excellent

Shayonda

Stayed 1 night in Apr 2024

2/10 Terrible

Margret

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
As if pulling up and seeing a grown man taking a crap in the street wasnt horrible enough we woke up to roaches in our bed and in our room. 14th floor. Was told I'd be contacted by management but they clearly arent that concerned with resolving the issues because i havent heard anythibg at all.
Stayed 1 night in Mar 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not realise place was pet friendly ended up with bug bites all over my legs
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Updates are needed to compete with nearby hotels like the Hyatt. Pool was also closed.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel is very clean, and the staff are polite and helpful. My only problem is with the amenities for the price of the stay. There is no breakfast, and there isn’t even a microwave in the rooms. There is also no fan in the bathrooms so we had to leave our bathroom door open. I was also overcharged. The receipt sent to my email showed the price I agreed to at booking, and the charge on my bank statement was $90 more. So dealing with the accounting department is another downer. I most likely will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alexis

Traveled with partner
Disliked: Staff & service
I wasn’t aware of the $15 parking fee everytime you leave out, I booked this hotel based off the pictures provided and it looked nothing like it was, the pool was my main attraction but it unfortunately was under construction and I didn’t know. I will say it was VERY clean and quiet!
Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I would consider staying again!
The room was very clean and comfortable, but the tub wouldn’t drain and the shower faucet made strange noises when you turned it off. I had to play with the handle in order to get it to turn all the way off. Better instructions on how to use the elevator would have been great. We were stuck in the elevator on the 5th floor and didn’t know what to do. Tried pushing the red phone button, but no one ever answered. Not sure how the elevator finally opened, but it was very frightening! Wish the bar/restaurant would stay open later. Nothing convenient or available close to the hotel. Otherwise, happy about the location because across the street from the theater. Very grateful for that!!
Stayed 1 night in Mar 2024

4/10 Poor

Emylee

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Isabella

Liked: Cleanliness, staff & service, room comfort
Nice hotel and location
Room was nice and spacious. Bed was very comfortable. Unfortunately, the bathroom flooded when I showered causing the carpet surrounding the outside of the bathroom to get soaked. Hopefully whatever is causing the leak gets fixed. Otherwise, enjoyable stay.
Stayed 1 night in Mar 2024

8/10 Good

Nena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location for our needs. But….our room was extremely dated. Furniture, entire bathroom, everything needed a major upgrade.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing was the entrance to the hotel very congested and I didn’t appreciate it when I was asked to move my car when my husband was inside checking in only if you are valet parking it’s ok to sit and wait and we ended up using the parking lot across the street. Room was nice and perfect location for our concert.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Stayed 2 nights in Mar 2024