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DoubleTree by Hilton Hotel Jacksonville Riverfront

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

A modern hotel lobby with a central staircase, seating areas, and a reception desk.
A street with outdoor seating and a restaurant named "TROPIC THUNDER."
A large white fish sculpture by a pool with palm trees and modern buildings in the background.
A multi-story hotel with a flat roof and a sign reading "DOUBLETREE".
A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape through large windows.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, Jacksonville Center for the Performing Arts
    ‪12 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk with a chair, a television, and a door leading to another room.

Room, 2 Double Beds, Balcony

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Riverfront)

A hotel room with a desk, chair, and a large mirror.

Room, 2 Double Beds, Balcony (Riverfront)

  • Ocean view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony (Riverfront)

A hotel room with a desk, chair, and a large mirror.

Junior Suite, 1 King Bed, Balcony (Riverfront)

  • Ocean view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

A bathroom with a glass-enclosed shower, a toilet, a sink, and a mirror.

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

A hotel room with a bed, a chair, a nightstand, a lamp, and two framed pictures on the walls.

Room, 1 King Bed, Balcony

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A hotel room with a desk, chair, and a large mirror.

Room, 1 King Bed, Balcony

  • Ocean view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A hotel room with a desk, chair, and a large mirror.

Suite, 1 King Bed with Sofa bed, Balcony

  • Ocean view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A hotel room with a desk, chair, and a large mirror.

Suite, 1 King Bed with Sofa bed, Balcony

  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed, Balcony

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Roll In Shower)

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed, Accessible, Balcony (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Mobility and Hearing)

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed, Accessible, Balcony (Mobility and Hearing)

  • Ocean view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Southbank Hotel by Marriott Jacksonville Riverwalk

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,649 reviews
$114 nightly
The price is $129
Oct 18 - Oct 19
Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Friendship Park - 1 min walk - 0.1 miles
  • Florida Theatre - 11 min walk - 0.6 miles
  • Jacksonville Center for the Performing Arts - 12 min walk - 0.7 miles
  • Jacksonville Museum of Modern Art - 14 min walk - 0.8 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 1.7 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Southern Grill - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬17 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Sherwood's - ‬11 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 30.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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A bar area with a long counter, multiple bar stools, and shelves with bottles.
Southbank Hotel by Marriott Jacksonville Riverwalk
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,649 reviews
$114 nightly
The price is $129
Oct 18 - Oct 19
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,315 square feet of conference space
  • 15 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Oct 18, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville within a 10-minute walk of Friendship Park and River City Marina. You'll also find VyStar Veterans Memorial Arena and EverBank Stadium within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, valet parking is offered for USD 30 per day with in/out privileges and self parking is available for USD 22 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including champagne service as well as 2 restaurants and an outdoor pool.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.9 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.7 mi away (24-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony and some offer river and city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 549 out of 1681 reviews
Rating 8 - Good. 265 out of 1681 reviews
Rating 6 - Okay. 352 out of 1681 reviews
Rating 4 - Poor. 234 out of 1681 reviews
Rating 2 - Terrible. 281 out of 1681 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the view from the room was amazing
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well Would stay here again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean ,staff was very nice and helpful and the service was great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place to stay with great staff and fun for everyone. Very comfy beds and lots of things to do close by. Will definitely be back 😁
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not only outdated but dirty. There was splatter on the walls that I hope it wasn’t blood
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view st john room is clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay . The bathtub was was a little dingy looking but but other than that my stay was nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet and price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The location on the St John’s is a stellar location especially for 4th of July and the fireworks. If it wasn’t for that would not stay here. Hotel is in terrible need of renovations and then they need to maintain it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location & the amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are better then hotel itself!
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wouldn’t stay again, !!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting was perfect.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and fresh, no musty smell. Staff helpful in many ways. Breakfast and bar was great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Double Tree by Hilton for work. The facility was clean; however, the rooms are a bit outdated. Staff was friendly and polite. Pool/patio area has a beautiful view of the bridge and riverfront. Overall, it wasn't a terrible stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean comfortable and well stocked. Checking in was smooth and easy, parking was expensive but non complicated. The only down side is they did not offer late check out when requested and you couldn't control your own room temperature.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Valet guys were super nice and front desk was as well. The room beds were super comfy but the shower was a bit dirty and walls needed up keep.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely turde is an eager to help you with whatever you needed to know
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very friendly and helpful.
Stayed 3 nights in Feb 2026

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