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DoubleTree by Hilton Hotel Jacksonville Riverfront

3.5 out of 5.0

Recent guest reviews

The toilet ran on and off...door let a lot of light into the room..road noise..ac unit kept wife awake..noisy..view of the roof..

I drove down from Virginia to hang out with friends. All of the staff was great from the valet to the front desk I had no issues. Anytime I stay in Jacksonville this hotel will be my #1 choice

I enjoyed it accessibility for business and pleasure to the get to the beaches.

Hotel was clean and comfortable. The river walk behind the hotel was a great place for a morning run or evening stroll. Hotel staff were very helpful. Covered parking was great on not expensive considering you could exit many times.

everything about this hotel was amazing ! I can't wait to go back

Was in town for an interview and got into Jacksonville way before check in but staff was nice enough to allow me to check in at 1pm!

hotel was great. The location was very central. The hotel staff was extremely helpful. The bell staff went above and beyond. I would recommend you stay at this hotel.

Great location and nice river view rooms. Close to all of the cities top hot spots.

The hotel was clean, very comfortable beds, nice rooms and great location. Beautiful views of the river. Front desk staff was very pleasant. There were a few negative things, but nothing major. The restaurant closed a little early and the parking cost extra. There was no free breakfast like some other places. No microwave nor in-room coffee maker. I do not like Starbucks, which was available in the lobby. I would definitely stay there again. The good out weighed the bad.

The hotel is located in downtown Jacksonville, and is only 20 minutes from JAX international Airport. It is also a few minutes from the Science Museum. Lovely riverfront view from the balcony. Rooms were clean and comfortable. The staff were courteous.

We were in town for a class reunion, taking a dinner cruise. The hotel was just steps away from the boat dock, which was a plus since I was on crutches. The staff at the hotel were very friendly and knowledgeable about the area and things to do. The hotel room was spacious and the bed was supremely comfortable. That was probably the best night's sleep I ever had in a hotel. It was across the river from the Jacksonville Landing, which has some excellent night activities. All in all, we had a great time!

very friendly service at check in, clean, quiet! The room was clean and that is a big deal to me. Parking was very easy and easy access.

Great river view and a beautiful hotel.. Staff was very helpful and kind.

The hotel was very nice and the front desk receptionist was very friendly. The river view rooms are beautiful at night with all the downtown lights.

No complaints at all! Great view, great service, good breakfast buffet and very comfortable bed!

I traveled to Jacksonville on business. I enjoyed my stay at Crowne Plaza.

Excellent service, Great Restaurant(Ruth"s Chris),wonderful central location, good parking.

I had a very pleasant experience, i was very excited that when I checked into my room I received an Executive Suite. I have this site to thank for that suite as well, I absoloutely have no complaints and I did not want to leave my view was AMAZING!!! I was also able to catch the mini cruise across town.

Pleasant staff,good outstanding room service,beautiful view

Had a beautiful view of the river and the staff was great. No frig or micro in the room which kind of stinks but we made it thru. Newly renovated rooms are the way to go.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds (Riverfront)

Full 2 | Sleeps 4

Junior Suite, 1 King Bed (Riverfront)

King 1 | Sleeps 4

Studio, 1 King Bed

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Jacksonville Riverfront

Everyone (5) Business (12) Couples (26) Family (12) Friends (7) Other (6)
3
Everyone

The toilet ran on and off...door let a lot of light into the room..road noise..ac unit kept wife awake..noisy..view of the roof..

By , from Jacksonville on Aug 26, 2017

Review comment responded on Aug 29, 2017

Thank you for staying with us and sharing your experience. We apologize for maintenance issues you encountered and for the inconvenience. Your feedback will be shared with our team to prevent such issues going forward. We hope you will choose us again so we can provide you with a more satisfactory stay. Shawn D. Frisbee General Manager

5

great stay

Everyone

I drove down from Virginia to hang out with friends. All of the staff was great from the valet to the front desk I had no issues. Anytime I stay in Jacksonville this hotel will be my #1 choice

By , from richmond, va on Aug 24, 2017

Review comment responded on Aug 26, 2017

Anthony, thank you so much for confirming to others that what a great choice DoubleTree by Hilton Hotel Jacksonville Riverfront is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was our pleasure hosting you, and we look forward to your return visit soon. Shawn D. Frisbee, General Manager

4

very accessible

Business Travelers

I enjoyed it accessibility for business and pleasure to the get to the beaches.

By , from Key Biscayne on Aug 23, 2017

Review comment responded on Aug 25, 2017

Thank you for making DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. It’s nice to know our location was ideal for your needs and that you enjoyed our breakfast offerings. We also appreciate your observations and have taken a note of it as we plan any upgrades. Thanks again for being our guest, and we hope you will make the same choice the next time you're in the area. Shawn D. Frisbee, General Manager

4

good hotel close to everything

Everyone

Hotel was clean and comfortable. The river walk behind the hotel was a great place for a morning run or evening stroll. Hotel staff were very helpful. Covered parking was great on not expensive considering you could exit many times.

By , from Greenville, South Carolina on Aug 23, 2017

Review comment responded on Aug 25, 2017

Brian, thank you for being our guest at DoubleTree by Hilton Hotel Jacksonville Riverfront. We are pleased to read our location was convenient for your needs and that you enjoyed the service delivered by our front desk associates. We hope to be your hotel of choice every time you visit this area. Shawn D. Frisbee, General Manager

5

awesome

Everyone

everything about this hotel was amazing ! I can't wait to go back

By on Dec 29, 2016

Review comment responded on Dec 31, 2016

We are delighted you had an excellent stay in our newly renovated DoubleTree by Hilton Hotel Jacksonville Riverfront. Our goal is for every guest to have a great experience and my team will be glad to know their efforts were key in making your stay with us so enjoyable. Thanks again for your feedback. We hope you will be back to see us again soon. Shawn D. Frisbee, General Manager

4

awesome view of the river

Everyone

Was in town for an interview and got into Jacksonville way before check in but staff was nice enough to allow me to check in at 1pm!

By , from New Jersey on Apr 27, 2016

5

had an interview

BusinessTravelers

hotel was great. The location was very central. The hotel staff was extremely helpful. The bell staff went above and beyond. I would recommend you stay at this hotel.

By on Apr 6, 2015

3

overnight stay

Couples

Great location and nice river view rooms. Close to all of the cities top hot spots.

By on Nov 23, 2014

4

will go back.

BusinessTravelers

The hotel was clean, very comfortable beds, nice rooms and great location. Beautiful views of the river. Front desk staff was very pleasant. There were a few negative things, but nothing major. The restaurant closed a little early and the parking cost extra. There was no free breakfast like some other places. No microwave nor in-room coffee maker. I do not like Starbucks, which was available in the lobby. I would definitely stay there again. The good out weighed the bad.

By on Nov 17, 2014

4

great for family reunions, or a romantic getaway!

Couples

The hotel is located in downtown Jacksonville, and is only 20 minutes from JAX international Airport. It is also a few minutes from the Science Museum. Lovely riverfront view from the balcony. Rooms were clean and comfortable. The staff were courteous.

By on Sep 2, 2014