DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
Reception
View from property
Front of property - evening/night
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a 5-minute walk of Museum of Science and History, DoubleTree by Hilton Hotel Jacksonville Riverfront is within a mile (2 km) of other popular attractions like Jacksonville Museum of Modern Art. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Florida Theatre - 11 min walk - 0.6 miles
  • Prime F. Osborn III Convention Center - 2 min drive - 1.3 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • Daily's Place - 3 min drive - 1.7 miles
  • EverBank Stadium - 4 min drive - 1.9 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars
Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 26.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Oct 19, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Museum of Science and History and Friendship Park, and within a short walk of Jacksonville Historical Center. You'll also find Florida Theatre and Jacksonville Museum of Modern Art less than a mile away.

Will I be able to park at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, uncovered valet parking is offered for USD 26.00 per day with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 10.3 mi away (17 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.5 mi away (21-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony with some featuring river or city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 421 out of 1388 reviews
Rating 8 - Good. 225 out of 1388 reviews
Rating 6 - Okay. 308 out of 1388 reviews
Rating 4 - Poor. 203 out of 1388 reviews
Rating 2 - Terrible. 231 out of 1388 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Stayed 1 night in Sep 2025

2/10 Terrible

LINDA

Traveled with family
The tub was stopped up and the hot water knob would not turn
Stayed 2 nights in Jul 2025

4/10 Poor

DeSounthia.

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The fist day there the air conditioner was not cooling the room so, i talked to the lady at the front desk. She told me she would put in an work order. I told her ok. The next day the a/c was not working again. The room was hot and i could breathe. So, i had to find me somewhere else to stay. I wasted my money on the hotel when i didnt stay in the room. The parking was limited for handicap on the first floor. They had more valet parking on the first floor. I was afraid to ride the elevator. Which i expreesed to them. There was no accommodation. The staff was very friendly when i arrived. This was a waste of my money. I was very frustrated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel

Stayed 1 night in Jul 2025

8/10 Good

Jaresha

Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities
Compliments excellent s
Stayed 2 nights in Jun 2025

4/10 Poor

Carlos

I paid for a river front view and they switched my room to a smaller double bed room on the front side of the hotel so I couldn’t see the fire works from my room… that was the whole point of me paying $350 for a river front view but I never got to experience it due to the lack of accountability and accommodation from your staff !
Stayed 1 night in Jul 2025

10/10 Excellent

LaTanya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I particularly liked the location (downtown) of the hotel and the River walk.
Stayed 3 nights in Jun 2025

2/10 Terrible

Gerald

Traveled with partner
Disliked: Amenities, property conditions & facilities
Booked riverfront Junior suite and got a room with ac units blocking river view.front desk didn’t care they say that’s the room . Room extremely outdated and door to bathroom broken . Don’t waste money because you may not get what you pay for and the front desk ain’t gone help at all. Too much money extremely disappointing. Customer suffer is cool with them. Never again
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I think the staff was very kind. We've had to switch rooms the first night bc of how dirty the room was. The only thing available was a double bed room. So we had to downgrade from a king suite to double beds. And when we got there, there wasn't much difference besides the room was smaller but still dirty. It smells old. And I paid a decent amount for rooms that look nothing like it did at the time of booking.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is terrible the beds are too small you got to pay for parking smelll like weed ok the hallways is terrible
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

this is a great hotel with great room views, it is older but clean and the price you can't beat, the river view from the balconies was wonderful, breakfast was great. We always use the Jr Suites River Balcony view and i love it we have stayed several times and am never disappointed
Stayed 3 nights in Mar 2025

10/10 Excellent

Robena

No issues
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff & service was very good. This is a convenient location that supports local organizations in community. This older hotel building facility could use an upgrade (carpet/flooring, etc) but facility maintained cleanliness & courteous staff service. Thank you for your support!
Stayed 1 night in Jun 2025

10/10 Excellent

Felicia

Stayed 2 nights in Jun 2025

10/10 Excellent

Mikecolove

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Tonya

Rooms were overbooked by Expedia and
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Jun 2025

6/10 Okay

Shaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Disliked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

LaQuita

Stayed 1 night in Jun 2025

8/10 Good

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Older, but close to the riverwalk.Needs updating. Great staff.
Stayed 3 nights in May 2025

10/10 Excellent

Denisha, Gainesville

Traveled with partner
Disliked: Property conditions & facilities
Staff superb. Can be updated. The hotel itself is older but the view and staff are amazing.
Stayed 1 night in Jun 2025