DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
View from property
Reception
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Daily's Place
    ‪3 min drive‬
  • EverBank Stadium
    ‪4 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 1 King Bed

  • 300 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a 5-minute walk of Museum of Science and History, DoubleTree by Hilton Hotel Jacksonville Riverfront is within a mile (2 km) of other popular attractions like Jacksonville Museum of Modern Art. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Museum of Science and History - 4 min walk - 0.3 miles
  • Florida Theatre - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • Daily's Place - 3 min drive - 1.7 miles
  • EverBank Stadium - 4 min drive - 1.9 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars
Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 26.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Museum of Science and History and Friendship Park, and within a short walk of Jacksonville Historical Center. You'll also find Florida Theatre and River City Marina less than a mile away.

Is parking available on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, uncovered valet parking is offered for USD 26.00 per day with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What do couples enjoy most about DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 10.3 mi away (17 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.5 mi away (21-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony with some featuring river or city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 385 out of 1301 reviews
Rating 8 - Good. 208 out of 1301 reviews
Rating 6 - Okay. 305 out of 1301 reviews
Rating 4 - Poor. 191 out of 1301 reviews
Rating 2 - Terrible. 212 out of 1301 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Older, but close to the riverwalk.Needs updating. Great staff.
Stayed 3 nights in May 2025

10/10 Excellent

Guerra

Stayed 2 nights in Mar 2025

4/10 Poor

angel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs some upgrades the rooms are dirty
Stayed 2 nights in Mar 2025

4/10 Poor

Elisania

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was stinky, humidity in the bedroom and bathroom.
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated building, no refrigerator, no microwave. That facility not up To par
Stayed 1 night in Mar 2025

6/10 Okay

Odette

Liked: Staff & service

Good enough for our mini staycation

I missed the information of how to pick the river view while booking so settled with what I had. Unfortunately our balcony did not have furniture like the river view balconies. The room needs to be updated. The carpet was old and dirty. The shower wasn’t cleaned very well. Otherwise the staff were kind and can’t forget the delicious warm cookie.
Stayed 1 night in Mar 2025

2/10 Terrible

Tiya

Disliked: Cleanliness, property conditions & facilities, room comfort

Worse stay ever from a Hilton property!!!

The hotel is extremely old so the pictures on the site are misleading. It smelled of old mold wet carpet when entering my room floor. My bedroom was leaking water from the shower on the floor, in which I had to use towels to mop up the water. The sink had a slow leak as well and top it off a roach came crawling out the closet. While eating breakfast the waitress was rushing me out of my booth because they were over booked for breakfast. Service desk staff was nice housekeeping.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service

Average Stay, Great Service

Hotel stay was good. The room is pretty outdated, average bathroom. They didn’t have any bathroom soap/shampoo/conditioner. Only a small bar of soap. I got the river view room which the view was nice. Bed was average. Great service at the front desk. Somewhat disappointed. For the price I paid for the room, I expected more.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth, miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashanti at the front desk was SO nice and so helpful when I checked in. She signed me up for the Hilton rewards and gave me free parking because of it, which you wouldn’t expect booking through Expedia. The two bartenders in the lounge were so kind and gave me great recommendations on where to go in the area since my concert got cancelled. The rooms are a tad outdated but still very clean and the view was amazing. No complaints for a one night stay. I would come back!! :)
Stayed 1 night in Mar 2025

6/10 Okay

Jamie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at hotel and attached Ruth’s Chris restaurant were fantastic however the facilities and rooms are very old and in poor shape. Fantastic bartender at the Lounge did tell me hotel will be going through remodel beginning April 2025 so would consider trying hotel again following remodel.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff at this hotel was exceptionally friendly and engaging, the property itself is long overdue for renovation. The lobby creates a nice first impression, but this quickly fades upon entering the dated rooms. Our 10th floor room suffered from constant noise issues - both from the nearby bridge and mysterious clanking sounds inside the walls. The bathroom was particularly problematic with a chipped bathtub and an excessively loud exhaust fan. The exterior of the building appears neglected, with visible dirt and grime that could easily be addressed with pressure washing. Basic amenities were lacking as well - no refrigerators in rooms and outdated TVs without smart capabilities or even a decent channel selection. To add insult to injury, we were charged $22 for self-parking, yet we noticed the parking gates were left wide open throughout our stay, essentially allowing anyone to park for free. This inconsistent policy meant we paid for a service that others received at no cost. Though the wonderful staff does their best, they can't compensate for the significant infrastructure issues throughout this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Stayed 2 nights in Mar 2025

8/10 Good

michael

Stayed 2 nights in Mar 2025

6/10 Okay

Tashaunda

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended!

The staff was extremely helpful and accommodating.
Stayed 2 nights in Mar 2025

6/10 Okay

Vernon

Stayed 2 nights in Mar 2025

10/10 Excellent

JOHN

Ty c def
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latoya was very helpful!
Stayed 1 night in Mar 2025

4/10 Poor

Vu

Stayed 1 night in Mar 2025

6/10 Okay

Janet

Traveled with family
Liked: Staff & service, amenities
I originally booked a double room, but upon check in, I was upgraded to a junior suite with the river front view, so I was excited about that. Upon entering my room, I was pleased with how huge the room was and not to mention the spectacular view of the river front was breathtaking. However, I was disappointed by a couple things; firstly, the carpet needs to be ripped out and replaced with one thats new and clean. The bathroom has no storage area for toiletries and the shower, even though it's huge and clean had one moveable door. To turn the water on, guaranteed that you would get wet with cold water first. The biggie for me though was, my room was perfectly placed right behind the elevators. So, my entire night was spent listening to the rumbling and roaring of the elevators into the wee hours of the morning. Can you say NO SLEEP!! Customer service and the spectacular view was a plus. But unfortunately, not enough to make me return to this Doubletree.
Stayed 2 nights in Mar 2025