Amazing views of the city, perfect place to run and over beautiful place.
Off the river
Excellent location
I had a room without hot water that the handle did a complete 360 when you touched it. I called downstairs to the front desk and was told it was booked to capacity and the hot water had to disburse throughout the building. After two cold showers and all day long we finally received another room with hot water. When we were checking out I proceed to tell the front desk attendant and the only response I got from her was well if it was before 7am maintenance isn’t in yet without once anyone apologizing for having a room without a working shower or answering why I didn’t receive a new room when I called before the first cold shower. The staff everywhere else were wondering and amazing!
Very outdated
Location
spent over $200 on a room for 1 day. front desk was unprofessional, didn’t get the room i requested and they had no interest in my concerns. breakfast was expensive. room have no fridge and microwave, parking cost money and housekeeping went in my room while i was downstairs have breakfast and my apple airpods went missing
Definitely not worth the price
cell phone charging hub on the nite stand did NOT work; bug the tub; broken towel hook in the bathroom
Very disappointing spent $180 for the night and tried to take a shower. It was walk-in shower poorly designed. Flooded the bathroom and the drain was blocked up. Mold growing in grout. When asked at the service desk for a new room they gave me extra towels. Took a video and emailed to the General Manager and even followed up with an email still no response. Overall disappointing definitely wouldn’t stay there again even if it was free.
I love that your close to the Riverwalk. The bad was the hot water in the room
It was clean a little noisy on my floor Saturday night they could have done better to control that I had to ask desk twice for security but otherwise River walk is beautiful and Ruth Chris is located in hotel ...yummy
Very strong and weird smell coming in from the parking garage and no micro fridge are my only complaints.
Great hotel. Very clean however not much to do around the property. No restaurants around beside restaurant across the street that I would not recommend. Staff was great
Located in Downtown Jacksonville within a 5-minute walk of Museum of Science and History, DoubleTree by Hilton Hotel Jacksonville Riverfront is within a mile (2 km) of other popular attractions like Jacksonville Museum of Modern Art. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy dining at the hotel's 2 onsite restaurants: St. Johns Provision Co. specializes in American cuisine, and serves breakfast; dinner, or Ruth's Chris offers relaxing pool views. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel Jacksonville Riverfront's 293 rooms provide balconies, MP3 docks, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available. Housekeeping is available once per stay.
Built in 2015, the brand new DoubleTree by Hilton Hotel Jacksonville Riverfront offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Amazing views of the city, perfect place to run and over beautiful place.
Off the river
James, thank you for taking the time to review your stay with us at Doubletree Jacksonville. We appreciate your feedback and hope to see you again here soon! Warm Regards, General Manager
Excellent location
Miguel, Thank you for staying with us DoubleTree Jacksonville Riverfront. We look forward to hosting you again! Warm Regards, General Manager
I had a room without hot water that the handle did a complete 360 when you touched it. I called downstairs to the front desk and was told it was booked to capacity and the hot water had to disburse throughout the building. After two cold showers and all day long we finally received another room with hot water. When we were checking out I proceed to tell the front desk attendant and the only response I got from her was well if it was before 7am maintenance isn’t in yet without once anyone apologizing for having a room without a working shower or answering why I didn’t receive a new room when I called before the first cold shower. The staff everywhere else were wondering and amazing!
We appreciate your feedback!
Very outdated
We appreciate your feedback!
Location
We truly appreciate your feedback.
spent over $200 on a room for 1 day. front desk was unprofessional, didn’t get the room i requested and they had no interest in my concerns. breakfast was expensive. room have no fridge and microwave, parking cost money and housekeeping went in my room while i was downstairs have breakfast and my apple airpods went missing
Todd, we appreciate you choosing our hotel and taking the time to share your feedback. We are delighted you had an overall nice experience and that our location was a high point of your stay. We hope to host you again soon at the Doubletree Jacksonville! Warm Regards, General Manager