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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Front of property - evening/night
2 restaurants, breakfast, dinner served; American cuisine
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪9 min walk‬
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Medical Center Jacksonville - 9 min walk - 0.5 miles
  • Florida Theatre - 9 min walk - 0.5 miles
  • Times-Union Center for the Performing Arts - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 1.3 miles
  • EverBank Stadium - 5 min drive - 1.9 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Tidbits - ‬10 min walk
  • ‪Chart House - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 30.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Apr 26, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Friendship Fountain and Friendship Park, and within a short walk of River City Marina. You'll also find Florida Theatre and Jacksonville Historical Center less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, uncovered valet parking is offered for USD 30.00 per day with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, some guestrooms at this hotel feature private spa tubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.9 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.7 mi away (24-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony with some featuring river or city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 526 out of 1646 reviews
Rating 8 - Good. 276 out of 1646 reviews
Rating 6 - Okay. 356 out of 1646 reviews
Rating 4 - Poor. 229 out of 1646 reviews
Rating 2 - Terrible. 259 out of 1646 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vince

Stayed 4 nights in Jan 2026

4/10 Poor

Elizabeth

Traveled with partner
The room we were given was in poor condition shower clogged, room neglected We were able to change rooms but after a long trip. It’s not ideal to have to deal with that
Stayed 1 night in Jan 2026

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On 01/01/26 at 01:30 am a security guard stamped our door hitting really hard what scarred us and threatening us to throw us out of the hotel by accusing us of a lot of noise. We were trying to get ready to sleep. My wife blood pressure went up and she was rescued and taken to the ER.
Stayed 1 night in Jan 2026

6/10 Okay

Kerby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Harassed by the security guard 4 the music playing on my tablet.
Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms look like they have not been updated or deep cleaned in years. There was black mold growing in the shower. Not a single surface was level. The area around the ac unit was falling apart from what looked like old water damage that never got fixed. The general nature of the property was just kinda dull and dirty. It’s sad because this use to be a very nice hotel on the downtown jax area but it has really fallen off over that last few years
Stayed 2 nights in Dec 2025

8/10 Good

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

melvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great room at a great rate in a great location. I'll stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Donna

Traveled with family
Disliked: Property conditions & facilities
The staff is EXCELLENT. Everyone was courteous and efficient. The hotel however is very dated and in need of some repairs (rusty legs on room furniture, peeling wallpaper).
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 2 nights in Dec 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Returned with food only to find fridge not working- food wasted - placed ice around elderly relative’s medication. Staff promised replacement next morning - didn’t happen ! not near walkable grocery options - lack of the aforementioned increased food costs significantly. Stayed elsewhere due to medication needing fridge - returned the next day and it was there by the afternoon - no other major issues. Breakfast selection and staff were all remarkable and made the issues stated above , tolerable ! Parking seemed pricey, limited free and lower cost options nearby .
Stayed 4 nights in Dec 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very accommodating and friendly, they made my birthday feel very special it was nothing like the bad reviews. It was one of my favorite stays due to it being comfortable and close to many attractions and views. I’d definitely stay here again. Thank you so much for all you did.
Stayed 2 nights in Dec 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Hotel Due to Poor Management My trip was ruined due to we had to move to three different rooms within 24hrs after arriving. First room assigned bed was slept in and appeared to be occupied. Instead of the manager offering to have housekeeping reclean the room, I was offered another room even worse. The carpet was so bad and disgusting which later I found was a work room by previous construction men who had dropped tar all over the floor and this room should never have been assigned to anyone. I was told there weren't any other rooms and was not given any option to wait on another room even though the hotel was empty and we were there two hours before check in. Due to lack of resolve from the manager who didn't tell me she was the manager at the time of my complaint, I wasn't given a choice. I did not sleep comfortable because of the condition of the room. Another attempt from another associate was made to resolve my situation for my last day there for the next day only to be given a room with no hot water and we were the only one on that side of the hotel. I later found out by the associate from maintenance that this side usually have hot water issues and they were working on that so why were we assigned this room when management knew this and why were we the only one on this side of the hotel. There were other guests on this floor but on the other side where there were no issues with hot water. This caused me an emotional meltdown and my trip was ruined.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maranyelis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exente servicio ❤️
Stayed 1 night in Dec 2025

6/10 Okay

Rey

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting with mold everywhere
Stayed 1 night in Jan 2026

8/10 Good

Tiffany

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
Room was clean but there was no ice available on 4th floor. Had to go to another fl for ice. Room does not have fridge available. Heater had smells so didn't use. Had to request additional towels twice. Staff was friendly. Also downside no cookie on new years eve and most of new years day. Had to wait until 5PM.
Stayed 2 nights in Dec 2025

8/10 Good

Karlie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and our view of the fireworks on the river, from our room, was amazing. Be prepared to spend almost $27 ($22 + "convenience fee, which cannot be avoided, taxes) a night to self park, I did not see that mentioned in the listing, however was not entirely surprised as it seems to be a standard. Valet parking was available, but we did not utilize it. The hotel room had asthetic issues whitch affected our stay, not even a little bit, just worth mentioning for those that have that concern. The room had some dings and dents, the sink and the shower were not a quick drain. The pillows were quite squishy. No, I did not complain or mention these things to the hotel staff, as for our purposes, the hotel was fantastic and will look at staying there again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sharon

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet service was understaffed and disorganized. On check out, they tried giving me the wrong car. On entering our room, there was a large pile of toilet paper in the toilet. Cloth chair had multiple stains on it. No chairs on balcony. Ate dinner in bar area. There was an extension cord which was buzzing and making noise plugged into a wall outlet with a broken cover plate. Understaffed. Waited over an hour for food and huge delay between bringing out meals. I finished mine before some in my party even received their food, and I am a slow eater. One elevator broken and delays for using elevators was ridiculous. No refrigerator in room. Bathroom sink drains very slow. Staff was pleasant but clearly overwhelmed in all areas.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

The room was very musty. The issue was not resolved upon letting them know. I’ve been going back-and-forth trying to get this issue resolved, and nothing was done. I was also told and confirmed by a manager, but they were not there. However, it should’ve been taken care of right away and it was not and why they did apologize for it. It does not indicate the issue and that will not resolved.
Stayed 5 nights in Dec 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Would probably stay at this hotel again next time I visit Jacksonville. Every one of the staff was really nice and helpful and the hotel was convenient distance wise. I do agree that the rooms could use a bit of an upgrade and my only complaint is the bathrooms not having enough complementary cleansing amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Very nice, firework view for new years, live music in the bar area. Older hotel and shows its age in some areas but overall an amazing experience.
Stayed 1 night in Dec 2025

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service
My stay at The DoubleTree was horrible. Me and my wife were there to celebrate New Years but there was nothing new to see. The hotel rooms are outdated, we were welcomed to a used hand rag in our room, we were also welcomed to a used soap bar in our sink. On top of these things, our bed was not properly made to our liking and there was also a hole in our ceiling. The hole comes from the moisture/water that was in our ceiling with multiple bubbles and this bubble decided to pop. Lastly, be prepared to have a freezing cold room, because the thermostat does not work, whatsoever. This DoubleTree needs to be named the “Singletree” an maybe they can work on these oblivious problems.
Stayed 1 night in Dec 2025

4/10 Poor

Tracy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was dirty and had plastic tags on floor so it wasn’t vacuumed , bathroom sink had someone else’s whiskers from shaving. Saw a live cockroach on sink. Room smelled like fish when we walked in. Was very disappointed in the smell and room cleanliness. No refrigerator in room so if you eat at restaurant and have leftovers you are out of luck. This is supposed to be a Hilton and it wasn’t up to the standards expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Ronell

Stayed 1 night in Dec 2025

6/10 Okay

andrew

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is great and the view is perfect! But…The rooms are seriously outdated and in need of repair. Management has really let this place go downhill. I can’t imagine it ever being nice. Peeling wallpaper , cracked tiles, discolored grout, frayed towels and a stained couch. Maybe I just got the worst suite in the place. I hope so. It’s possible they have avoided maintenance and are planning a renovation, but it is long overdue. You might not want to take someone here if you are trying to impress them.
Balcony view
Hollow core door with hole
Poor tile repair, frayed towell
Dirty discolored grout
Stayed 2 nights in Dec 2025

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