Elaine from NJ at the front desk is so helpful and knowledgeable. It was just a wonderful experience. The restaurant and bar was great. The servers and bar staff were so professional. It was truly a perfect stay.... high suggest a stay here.
Run down place. Broken air conditioner, phone wouldn’t work to call front desk. Vacant... and staff was very nice; but felt dirty and run down. Mattress was comfortable.
I really enjoyed my stay. The staff was very nice.
Good airport hotel!! & then some. Good Value. Excellent airport shuttle every 6 mts. ATC. Can park on premises while out of town. Comfortable bed linens and nice remodeled bathrooms. 4 ; Experienced world trotter.
The property was excellent. The customer service was great and the room clean.
Next to airport and love the cookies! Also, wish communication was better with my request for changing bed sheets.
Very convenient to the airport. Very clean. Food at the restaurant was excellent.
The entire infrastructure and amenities were great.
I requested 3 rooms not far from elevator. I have 2 bad knees. We walked for 10 minutes to get to our room. My toilet had black all around the inside, room not updated like on photos. I stay there often and not like previous rooms. Rooms were musty and smelled. This will be my last stay there. The staff at night could be bothered and not welcoming at all. My daughter is a division one athlete so I fly almost ever weekend and/or often and use Jax airport for all trips. We were extremely disappointed and will prob not come back because not the first time I’ve had issues with nasty staff and rooms.
I booked 2 double queen rooms. Arrived and was told they weren’t available and we were given king rooms. I asked if there was any other suites or options and was told they had 1 in another building and it had no elevator and we would have to drag luggage up several flights of stairs. In addition...we got to our rooms There were stains all over the rugs and the room smelled musty and unclean. Very disappointing, I stay there often when I travel to Florida a few times a month between February and May every year. I fly in and out of JAX airport everyone.
The proximity to the airport is excellent. There is no hotel that is closer. The staff are adequate, no one stood out as overly friendly or hospitable. The beds are comfortable but the air conditioning is loud.
The staff at the front desk were pleasant enough but difficult to get even a smile out of them. The front desk person was on her personal phone when we entered and so while out check in was quick, it was impersonal. The room was clean but smelled of sewer in the entry way. The vending machines were not plugged in or accessible at all.
Located in Northside, DoubleTree by Hilton Hotel Jacksonville Airport is within a few miles (5 km) of sights such as River City Market Place and UF Health North. This 3.5-star hotel has 201 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
DoubleTree by Hilton Hotel Jacksonville Airport's 201 rooms provide refrigerators, coffee makers, and laptop-compatible safes. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests of DoubleTree by Hilton Hotel Jacksonville Airport have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 5.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Elaine from NJ at the front desk is so helpful and knowledgeable. It was just a wonderful experience. The restaurant and bar was great. The servers and bar staff were so professional. It was truly a perfect stay.... high suggest a stay here.
Run down place. Broken air conditioner, phone wouldn’t work to call front desk. Vacant... and staff was very nice; but felt dirty and run down. Mattress was comfortable.
I really enjoyed my stay. The staff was very nice.
Good airport hotel!! & then some. Good Value. Excellent airport shuttle every 6 mts. ATC. Can park on premises while out of town. Comfortable bed linens and nice remodeled bathrooms. 4 ; Experienced world trotter.
The property was excellent. The customer service was great and the room clean.
