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DoubleTree by Hilton Hotel Jacksonville Airport

3.5 out of 5.0

DoubleTree by Hilton Hotel Jacksonville Airport

3.5 out of 5.0

Recent guest reviews

So close to the airport . Clean and well kwpt facilities

I liked how clean it was however I did not enjoy the A/C going out. Rm 432. I also enjoyed the food at the restaurant on the first floor with the lovely server/bartender Mark, Jamaica. I would definitely come back again and refer friends.

I like being walking distance to the airport, able to return car, then your free shuttle to airport.

The most comfortable bed in the world. I can’t stop thinking about it. Also, it was nice to have a bar and restaurant open late at night for a bite to eat when we arrived after 10pm.

In the evening, I realized the thermostat for the A/C unit was set up for motion control. It would stop running every 20 minutes unless you got up and moved in front of it. Had to get up all night long to keep the room cool. Called the front desk at midnight and no one answered the phone. Terrible night.

The proximity to the airport, shops, and restaurants makes the location very convenient. The room was extremely spacious but I thought the bathroom was a bit on the small side. Other than that, was happy with our stay.

Beautifully manicured grounds, beautiful pool area.

All so easy, picked up by shuttle but also easy walk, nice clean comfortable friendly place to crash, great night sleep, facilities 'felt' clean. I was nervous about checking in so late but Jeremy, that morning before I even left home, and Tracy that night when I called re a short delay, were both very reassuring on a personal level. Lovely staff, all around. Helpful at the front desk in the morning to a couple of not seasoned travelers. Nice!

Hotel is on airport grounds and less than 5 minutes to River City Mall which has many restaurants and a regal movie theatre. Only drawback is breakfast isn't included ($18pp+tax) but Dennys, McDonald's, Olive Garden, Chipotle, etc all 3-5 minute drive away. I'd stay there again for sure.

Everything was good just couldn’t get the room warm from the ac unit

Very nice. People were friendly Hotel staff was very nice and also liked the fitness center.

Very friendly staff. Quick, efficient check in & check out.

In two rooms there was so much bes bug dirt on the mattresses and bed skirts it was disgusting. The third room had no signs of bedbugs, but of course I couldn’t sleep since i was so nervous about them. Noone apologized. No one called me. I didn’t have time or energy to move to another hotel. This is Hilton. And not one single person ( except front desk and maintenance) apologized for the horrible experience. Not even a complimentary breakfast. Absolutely horrible. I am going to complain on every single site i possibly can.

2101 Dixie Clipper Dr Jacksonville FL

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located 2.7 mi (4.4 km) from River City Market Place, DoubleTree by Hilton Hotel Jacksonville Airport is within a 15-minute drive of other popular attractions like Jacksonville Zoo and Gardens. This 201-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. It's centrally located in Jacksonville, connected to the airport,11.2 mi (18 km) from Jacksonville Cruise Terminal, and also 13.9 mi (22.3 km) from Jacksonville Museum of Modern Art.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

A 42-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a balcony or patio, a refrigerator, and a coffee maker.


Property features

Renovated in 2015, DoubleTree by Hilton Hotel Jacksonville Airport features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. If you drive, self parking is USD 5.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free newspapers and a ballroom.

Room options

Junior Suite, 2 Double Beds

Full 2 | Sleeps 5

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Studio, Accessible

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Jacksonville Airport

Everyone (28) Couples (9) Business (2) Family (5) Other (2) Friends (2)
3
Everyone

By on Jun 4, 2019

Review comment responded on Jun 4, 2019

Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.

5
Families

So close to the airport . Clean and well kwpt facilities

By on May 20, 2019

Review comment responded on May 21, 2019

Thank you for the fantastic review. We're proud to have met all of your hospitality needs with our beautifully-maintained accommodations and convenient location. DoubleTree by Hilton Hotel Jacksonville Airport is always here to welcome you!

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 30, 2019

What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

5
Family with small children

I liked how clean it was however I did not enjoy the A/C going out. Rm 432. I also enjoyed the food at the restaurant on the first floor with the lovely server/bartender Mark, Jamaica. I would definitely come back again and refer friends.

By on Apr 13, 2019

Review comment responded on Apr 15, 2019

Thank you for giving your recent visit to DoubleTree by Hilton Hotel Jacksonville Airport five stars. We're glad you had a wonderful stay and you especially enjoyed dining with us at the hotel. We're happy you plan to visit us again and can't wait to welcome you back!

5
Families

I like being walking distance to the airport, able to return car, then your free shuttle to airport.

By on Apr 5, 2019

Review comment responded on Apr 5, 2019

Thank you for the five-star review. We're glad to know our proximity to the airport was especially convenient for you. We hope to welcome you back to DoubleTree by Hilton Hotel Jacksonville Airport whenever your travels bring you the area!

5
Everyone

By on Jan 24, 2019

Review comment responded on Jan 24, 2019

Thank you for taking the time to leave this excellent review. We look forward to your return.

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 8, 2019

Thank you for your five-stars. We look forward to your return.

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Thank you for taking the time to leave this excellent review. We look forward to your return.

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Thank you for your five-stars. We look forward to your return.

1
Everyone

By on Oct 22, 2018

DoubleTree by Hilton Hotel Jacksonville Airport

2101 Dixie Clipper Dr, Jacksonville, FL 32218