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Recent guest reviews

The front desk had good customer service. I called down because my road m smelled dad, and the immediately sent someone with a key to new room.

Convenient location. Staff was incredibly nice and personable. Room was clean.

It was pleasing to have reliable WiFi and the free shuttle that was right on time. I really enjoyed my stay there. Thank you

As soon as we entered the room, the mildew smell was strong. It also was very damp feeling. Cheap fixtures is bathroom that showed some corrosion. Felt more like a motel. Definitely not worth what we paid and the 4.2/5.0 star rating it had.

Didn’t spend much time there, but beds were comfortable, staff was nice, and there were places to eat at nearby. The airport shuttle was a great convenience too!

My family and I brought my grand-niece to the Jacksonville Zoo to celebrate her 2nd birthday, and we stayed out this property. The exterior of the building was not appealing; however the rooms was nice, and clean. There was a gentleman that checked us in early at 12:30 which we appreciated it, after driving 5 hours from Atlanta; the first thing I wanted to do was take a shower and relax. The continental was good as well. I would definitely recommend this property due to the friendly staff, clean rooms.

Close to airport, restaurants, shopping. Friendly and helpful staff (Vincent and Daisy were wonderful) Breakfat was certainly not gourmet, but hot and filling with a nice variety. Gym and pool were nice and the beds (even the sleeper couch) were comfortable. This is our second visit and we will choose the hotel over others in the area because of the "over the to" service that Tina and her staff provide!

Everyone was really nice at this hotel. Shuttle to the airport and a great breakfast in the morning.

My room was beautiful and clean. I love that there was a microwave and refrigerator in the room. I was able to keep my food fresh and reheat when I needed to. The staff was friendly and very helpful. The beds were so comfortable and I had the best sleep. I would definitely recommend staying at Comfort Inn Suites

Enjoyed my stay, nice rooms and close to shopping for North East Florida.

We spent one night at the comfort inn, in preparation for an early flight from the airport. The reason we chose the hotel was it was good value compared to other hotels in the proximity, whilst guaranteeing a comfortable night. The stay really ticked all the boxes we were looking for in an airport hotel - fairly spacious, clean and quiet room, a respectable breakfast and an easy 5 minute drive to the airport.

Room was good for family stay. Was quiet for being close to airport.

the staff were the friendliest I've met in a long time!

Everything was clean, neat and quiet. The staff was courteous and helpful and it was no muss, no fuss!

Although I was comfortable in the hotel, my stay was over shadowed by the lack of customer care. Breakfast was good. There were a number of items to choose from but the matrons in the area were not friendly. We did not swim in the pool either because it appeared to be poorly maintained. Our time in Jacksonville and St. Augustine made the trip wonderful. The attractions are worth the trip.

Airport Rd Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • 24-hour fitness center
  • Business center

Located in Northside, Comfort Suites Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 59-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a free airport shuttle.


Rooms

Comfort Suites Airport's 59 rooms are soundproofed and provide sofa beds, microwaves, and refrigerators. Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and slippers. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Comfort Suites Airport features a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 6 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Comfort Suites Airport

Everyone (8) Couples (2) Business (1) Family (3)
3
Family with small children Business Business

The front desk had good customer service. I called down because my road m smelled dad, and the immediately sent someone with a key to new room.

By on Apr 15, 2021

Review comment responded on Apr 29, 2021

Thank You for staying with us! We look forward for your next stay.

5
Everyone

By on Sep 30, 2019

Review comment responded on Oct 10, 2019

Thank You for Staying with us!

4
Business Business

Convenient location. Staff was incredibly nice and personable. Room was clean.

By , from Charlotte on Feb 14, 2019

5
Everyone

It was pleasing to have reliable WiFi and the free shuttle that was right on time. I really enjoyed my stay there. Thank you

By , from Port Austin Mi on Dec 2, 2018

2
Everyone

As soon as we entered the room, the mildew smell was strong. It also was very damp feeling. Cheap fixtures is bathroom that showed some corrosion. Felt more like a motel. Definitely not worth what we paid and the 4.2/5.0 star rating it had.

By on Jun 6, 2018

Review comment responded on Jun 28, 2018

To Guest, Thank You for taking time to write about the stay and we are sorry you did not enjoy your stay.

3

pretty decent hotel.

Everyone

Didn’t spend much time there, but beds were comfortable, staff was nice, and there were places to eat at nearby. The airport shuttle was a great convenience too!

By on Apr 1, 2018

5

weekend get-a-way

Everyone

My family and I brought my grand-niece to the Jacksonville Zoo to celebrate her 2nd birthday, and we stayed out this property. The exterior of the building was not appealing; however the rooms was nice, and clean. There was a gentleman that checked us in early at 12:30 which we appreciated it, after driving 5 hours from Atlanta; the first thing I wanted to do was take a shower and relax. The continental was good as well. I would definitely recommend this property due to the friendly staff, clean rooms.

By , from Atlanta, GA on Mar 5, 2018

Review comment responded on Mar 10, 2018

Thank You for staying with us! See you again!

4

convenient to airport and highway

Everyone

Close to airport, restaurants, shopping. Friendly and helpful staff (Vincent and Daisy were wonderful) Breakfat was certainly not gourmet, but hot and filling with a nice variety. Gym and pool were nice and the beds (even the sleeper couch) were comfortable. This is our second visit and we will choose the hotel over others in the area because of the "over the to" service that Tina and her staff provide!

By , from dudley ma on Jan 18, 2017

Review comment responded on Feb 2, 2017

Dear Guest, Thank You for staying with us and the compliments! We hope to see you soon!

4

great stay!

Everyone

Everyone was really nice at this hotel. Shuttle to the airport and a great breakfast in the morning.

By on Dec 5, 2016

Review comment responded on Dec 12, 2016

Dear Guest, Thank You for you compliments about the hotel. We are happy to know you have enjoyed the stay. We look for you to stay with us in the near future.

5

beautiful clean rooms

Everyone

My room was beautiful and clean. I love that there was a microwave and refrigerator in the room. I was able to keep my food fresh and reheat when I needed to. The staff was friendly and very helpful. The beds were so comfortable and I had the best sleep. I would definitely recommend staying at Comfort Inn Suites

By , from NY on Aug 30, 2016

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