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Recent guest reviews

Excellent staff , comfortable room and even being close to airport it was quiet will stay here again

Great stay! Staff was friendly and room was cleaned.

This is the only hotel i stay at, very convenient to everything.

The mildew smell in the room was something to deal with for my 2 week stay. I had to spray the room daily to tolerate the smell. The office chair was very uncomfortable.

Property is need of remodel and deep cleaning. Parking lot was convienant.

Near airport. 24 hr shuttle, must inform ahead of time as to when you need to leave. Friendly staff. I left at 3:30 am so I didn't get to try the buffet.

First day, no hot water. Next day, no water. I cant took a bath.

The rooms tub (stopper) would not work, I notified the desk who said it would be repaired. It wasn’t. For my 3yr old grandson who takes baths we had to use a plastic bag to stop the water from running out.

The rooms were not very clean, and some of the toiletries were half used.

Breakfast was great, Debra did a great job. AC in my room wasn’t all that great.

The location and shuttle to the airport. The courtesy to leave your car in the hotel parking lot.

Conveniently located. Free continental breakfast. Furnished nicely.

Airport Rd Jacksonville FL

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle

Located in Northside, Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel is within a mile (2 km) of sights such as River City Market Place and UF Health North. This hotel has 81 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free breakfast is included with your stay.


Rooms

The 81 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, free local calls, and safes are also available.


Property features

At Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Executive Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel

Everyone (16) Couples (14) Business (10) Family (13) Other (4) Friends (1)
4
Everyone

By on Apr 13, 2021

5
Business Business

Excellent staff , comfortable room and even being close to airport it was quiet will stay here again

By on Mar 26, 2021

5
Everyone

By on Mar 26, 2021

5
Everyone

Great stay! Staff was friendly and room was cleaned.

By on Mar 1, 2021

5
Everyone

This is the only hotel i stay at, very convenient to everything.

By on Feb 6, 2021

3
Business Business

The mildew smell in the room was something to deal with for my 2 week stay. I had to spray the room daily to tolerate the smell. The office chair was very uncomfortable.

By , from Warrensville Heights, OH on Aug 9, 2020

3
Partner Couples Business Business

Property is need of remodel and deep cleaning. Parking lot was convienant.

By on Feb 19, 2020

5
Family

Near airport. 24 hr shuttle, must inform ahead of time as to when you need to leave. Friendly staff. I left at 3:30 am so I didn't get to try the buffet.

By on Feb 12, 2020

2
Family

First day, no hot water. Next day, no water. I cant took a bath.

By on Jan 22, 2020

4
Family with small children

The rooms tub (stopper) would not work, I notified the desk who said it would be repaired. It wasn’t. For my 3yr old grandson who takes baths we had to use a plastic bag to stop the water from running out.

By on Dec 6, 2019

Review comment responded on Jan 9, 2020

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Best Regards, Holiday Inn Express Jax Airport Staff

Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel

1200 Airport Rd, Jacksonville, FL 32218
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