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Recent guest reviews

Everything was perfect with the exception of the water pressure in the shower. Everyone was able to shower, it just would have been nice to have a little more pressure.

Room & entire property was very clean. Breakfast was great except turkey sausage was nasty. It tasted like a soy burger. All of the staff was very nice. The lobby was a comfortable space for our group to watch football & hang out together. Parking is convenient. Hotel is in walking distance to Top Golf.

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Beautiful facility with very nice people working there. Breakfast was not typical hotel breakfast.

Convenient, close to shops, restaurants, etc.

The pictures on the site show a bar and there’s not one. Wouldn’t be a big deal except that’s why we. Chose this hotel

el hotel muy limpio, pero tiene un problema para nosotos muy grande y es que el aire acondicionado no funciona bien y a pesar de estar el clima frio sentimos mucho calor ademas de que hace demasiado ruido.

Easy check in. Friendly staff. Clean & comfortable room. Spacious room. Big shower. Keurig coffee maker in the room. Interior & exterior of the building was immaculate.

Clean, friendly staff and close to stores and UNF campus

It's brand new property. The building has an attractive, modern design.

I like the fact that it was new and the view from my room,

Todo el hotel limpio desayuno bueno ciartos limpios y organizado.

BRIGHTMAN BOULEVARD Jacksonville FL

Hotel highlights

  • Close to St. Johns Town Center
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Southside within a mile (2 km) of St. Johns Town Center, Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel is within 2 miles (3 km) of other popular sights such as University of North Florida. This 99-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

At Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a computer station, and express check-out.

Room options

Standard Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Everyone (6) Couples (4) Family (4)
5
Family with small children

Everything was perfect with the exception of the water pressure in the shower. Everyone was able to shower, it just would have been nice to have a little more pressure.

By on Apr 16, 2022

Review comment responded on Apr 17, 2022

Good Morning Shana, Thank you for choosing the Holiday Inn Express & Suites Jacksonville Town Center for your recent visit to Jacksonville. We are delighted to hear that you enjoyed our commitment to service and guest satisfaction. We will address the shower pressure concerns right away. Hope to see you again soon Sincerely, Mac Jerry, General Manager

5
Friends

Room & entire property was very clean. Breakfast was great except turkey sausage was nasty. It tasted like a soy burger. All of the staff was very nice. The lobby was a comfortable space for our group to watch football & hang out together. Parking is convenient. Hotel is in walking distance to Top Golf.

By , from Riceboro on Nov 29, 2021

Review comment responded on Nov 29, 2021

Dear Rebecca, We are thrilled that you enjoyed your stay with us, and hope you experienced a great night's sleep with our comfortable beds and clean rooms. It was a true honor to show you "The Spirit of True Hospitality" from our award-winning hotel. Thank you for the detailed feedback with 5/5 rating, this means a lot to us. We hope you will be back again very soon

5
Partner Couples

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By on Nov 6, 2021

Review comment responded on Nov 11, 2021

Dear Patrick, Thank you for choosing "The Spirit of True Hospitality 2020" award recipient hotel from IHG. We are delighted your stay was great. Thank you for taking the time to give your feedback with 5/5 rating, this means a lot to us, we look forward to welcoming you back again very soon Sincerely, Mac Jerry, General Manager

5
Family

Beautiful facility with very nice people working there. Breakfast was not typical hotel breakfast.

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

Dear Guest, It was our sincere honor to service you and we are delighted your stay was with our great services and HOT breakfast. Thank you for your beautiful comments and we hope you will be back again very soon

5
Everyone

By on May 21, 2021

Review comment responded on Jun 1, 2021

Thank you for choosing "The Spirit of True Hospitality 2020" award recipient hotel from IHG. We are delighted your stay was great. Thank you for taking the time to give your feedback with 5/5, we look forward to welcoming you back again very soon Sincerely, Mac Jerry, General Manager

5
Everyone

By on Apr 30, 2021

Review comment responded on May 14, 2021

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites Jacksonville Town Center. Thank you for your 5/5 ratings. We hope to see you back again soon

5
Family Business Business

Convenient, close to shops, restaurants, etc.

By on Apr 23, 2021

Review comment responded on Apr 26, 2021

Dear Guest, Thanks for staying in our modern hotel and we are glad you enjoyed your stay with us. We love being part of the happy times and making our guests feel like they made the right choice in where to stay. Comfort and convenience make things so much more enjoyable Appreciate your feedback and hope to see you again.

4
Everyone

By on Apr 9, 2021

Review comment responded on Apr 20, 2021

Thank you for your stay and feedback on our clean hotels and great location in St. Johns Town Center, next to Topgolf, iFly Indoor skydiving and UNF. We hope you will be back again very soon Sincerely, Mac Jerry, General Manager

3
Partner Couples

The pictures on the site show a bar and there’s not one. Wouldn’t be a big deal except that’s why we. Chose this hotel

By on Mar 21, 2021

Review comment responded on Mar 21, 2021

Dear Guest, We never had a bar and none of our hotel photos have bar photos. My sincere apologies for any confusion. There is a bar at Topgolf next door to the hotel open until 2AM. Again Thank you for your stay and your feedback

3
Family

el hotel muy limpio, pero tiene un problema para nosotos muy grande y es que el aire acondicionado no funciona bien y a pesar de estar el clima frio sentimos mucho calor ademas de que hace demasiado ruido.

By on Dec 30, 2020

Review comment responded on Dec 31, 2020

Dear Oscar, Thank you for your stay and Thank you for your honest feedback that will help us to Improve our services in the future for all guests. Again Thank you for your Stay, Happy Holidays and Happy New Year 2021 Sincerely, Mac Jerry, General Manager

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

10573 BRIGHTMAN BOULEVARD, Jacksonville, FL 32246
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