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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Hotel with free breakfast, near St. Johns Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Property amenity
Free daily buffet breakfast
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • Place, Topgolf
    ‪2 min walk‬
  • Place, St. Johns Town Center
    ‪10 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(70 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Southside, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is adjacent to Topgolf and a short stroll from St. Johns Town Center. This 99-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Topgolf - 2 min walk - 0.1 miles
  • St. Johns Town Center - 10 min walk - 0.6 miles
  • University of North Florida - 1 min drive - 0.5 miles
  • Morocco Shrine Center - 2 min drive - 1.7 miles
  • Mayo Clinic Florida - 7 min drive - 6.6 miles

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Ted's Montana Grill - ‬18 min walk

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel with free breakfast, near St. Johns Town Center
At Holiday Inn Express & Suites Jacksonville - Town Center by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

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Hyatt Place Jacksonville / St. Johns Town Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,003 reviews
$119 nightly
The price is $135
Dec 12 - Dec 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do close to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

This hotel is situated in Southside, just steps from Topgolf. You'll also find St. Johns Town Center and UNF Arena within a short drive.

Is parking available on site at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Jacksonville - Town Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Jacksonville - Town Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Jacksonville - Town Center by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

The closest major airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.2 mi away (13 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.4 mi away (28-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Jacksonville - Town Center by IHG.

Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 815 out of 1005 reviews
Rating 8 - Good. 130 out of 1005 reviews
Rating 6 - Okay. 30 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

Reviews

8/10 Good

Mitchell

Stayed 1 night in Nov 2025

10/10 Excellent

Pete

Stayed 1 night in Oct 2025

8/10 Good

Franco, Weston

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, great location close to Shopping and restaurants. Topgolf is right across the parking lot!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nishedh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Courteous staff. Beautiful room. Close to shops and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and the hotel is clean and safe.
Stayed 1 night in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here when we come down from Va
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Liked: Amenities
Staff were wonderful. Hotel was quiet, clean and had everything we needed.
Stayed 6 nights in Aug 2025

10/10 Excellent

Serhii, Meridian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👍
Stayed 1 night in May 2025

10/10 Excellent

tyler

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 2 nights in Aug 2025

10/10 Excellent

tyler

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice clean and quite!!
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel, PACE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely the very best.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
There for work. Would definitely stay again is yhe occasion arises
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and roomy.

Our room was comfortable, clean and roomy.
Stayed 1 night in May 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean like new. Check-in was easy and staff was helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, Kat, who welcomed us and made sure we got the room we wanted away from elevator and ice machine. She was helpful in directing us to restaurants nearby and came to our room to help set up our television to stream.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find! The staff members are so nice and make sure your stay is comfortable. Shout out to Lidia, her dedication to providing efficient and personable service made us feel at home. Breakfast was quite impressive as well!
Stayed 8 nights in Aug 2025

10/10 Excellent

Nereida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lidia was phenomenal. Super friendly. I would definitely stay here again. The only downside is that my room was probably too close to the road and I could hear the cars go by. Other than that bring your earplugs. I love this place and the staff is super friendly. I felt like at home.
Stayed 1 night in Aug 2025

10/10 Excellent

Reiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

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