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Recent guest reviews

Clean, quiet, friendly/excellent staff, good breakfast

The front desk staff was very friendly and kind. The room was dirty and the hallway had a bad odor.

The hotel over all was great. The front counter staff was excellent. I had to speak with them several times as my schedule was changing frequently. They were very accomodating and patient with me. The room was good. But adding a couple USB ports would be a good addition.

There was a bright lught right ou5side.my window that I could not block out with the curtains. The A/C was REALLY VERY. LOUD

This property is not what a Hampton Inn should be, its needs some serious updating as well as some serious cleaning up. Toilet seat in the room was broken, ceiling water marks, dirty lamp shades, dirty desk and counter tops, toilet paper that was once wet, hair all over the bathtub and bathroom floor. Hell, i'm not even sure I climbed into a bed with clean sheets. I would not stay here again. Very friendly and helpful staff, though

Staff was very nice and the breakfast in the morning was nice and convenient

Property was nice. No problems. Staff I was courteous.

bad smell around 1st floor elevator. hard to find curtain that blocks out the sun.

Mattress was the worst,woke up in extreme pain every day

The staff at the Hampton were so nice and accommodating, including the maintenance man, Peaches who works the free hot breakfast, and every single front desk person. It is about an 18 minute walk from the hotel to the convention center across a loud bridge over the river but with such beautiful views and nicely lit up at night. It's not the fanciest hotel that you'll stay in but it's clean and friendly. Also there are 2 excellent family owned restaurants around the corner, Southern Grill (amazing green beans) and High Tide (hiding in the Stein Mart office building).

Everything was great. The room was very clean, as the hotel and staff was very friendly.

The bed is comfortable and the breakfast good. The staff was very open to feedback.

Staff was great but needing help they could not clean our room due to the number of check outs on one of the days of our stay

So close to downtown JAX, a cab/uber or lyft is very inexpensive. They are also about a 30-45 minute drive to the beaches - if the on-site pool is not enough for you. I was so amazed that they were all cleaned up after Hurricane Irma! Just wonderful, since I was in town for a wedding & could not reschedule my trip (whose reception venue DID not get all cleaned up yet). Staff super nice. Did not give perfect scores due to some very minor things noted (like an M&M on the floor under the chair I moved).

3 of us enjoyed the location of the hotel to the QuiltFest Jax. Room was comfortable, hotel was clean and the staff was exceptionally friendly.

Prudential Dr Jacksonville FL

Hotel highlights

  • Close to Florida Theatre
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown Jacksonville within a mile (2 km) of Florida Theatre, Hampton Inn Jacksonville Downtown I-95 is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 118 rooms are air-conditioned and have an array of amenities, including MP3 docks, sofa beds, and microwaves. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers.


Property features

At Hampton Inn Jacksonville Downtown I-95, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Two Doubles

2 Double Beds | Sleeps 5

One KNG ACCESSIBLE TUB NS

1 King Bed | Sleeps 3

Two QNS HEARING ACC NOSMOK

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn Jacksonville Downtown I-95

Everyone (16) Couples (17) Business (8) Family (14) Friends (5) Other (2)
5
Partner Couples

Clean, quiet, friendly/excellent staff, good breakfast

By on May 8, 2021

Review comment responded on May 9, 2021

Thank you for the review!

1
Family

The front desk staff was very friendly and kind. The room was dirty and the hallway had a bad odor.

By on Apr 10, 2021

Review comment responded on Apr 22, 2021

Anonymous, we appreciate the feedback and have notified the management team. We hope you choose us the next time you are in Jacksonville as this is not a normal issue. Thank you and take care!

4
Family

The hotel over all was great. The front counter staff was excellent. I had to speak with them several times as my schedule was changing frequently. They were very accomodating and patient with me. The room was good. But adding a couple USB ports would be a good addition.

By on Feb 27, 2021

Review comment responded on Mar 4, 2021

Thank you for the review and feedback!

3
Business Business

There was a bright lught right ou5side.my window that I could not block out with the curtains. The A/C was REALLY VERY. LOUD

By on Feb 25, 2021

Review comment responded on Feb 25, 2021

Thank you for the review. If you are able to reach out to us and let us know what room you were in so that we can fix the AC rattle and also make sure the curtains are working properly we would greatly appreciate it! Thank you and take care!

4
Everyone

By on Feb 2, 2020

1
Friends

This property is not what a Hampton Inn should be, its needs some serious updating as well as some serious cleaning up. Toilet seat in the room was broken, ceiling water marks, dirty lamp shades, dirty desk and counter tops, toilet paper that was once wet, hair all over the bathtub and bathroom floor. Hell, i'm not even sure I climbed into a bed with clean sheets. I would not stay here again. Very friendly and helpful staff, though

By on Jan 4, 2020

5
Everyone

By on Nov 4, 2019

Review comment responded on Dec 1, 2019

Thank you for the 5 star review!

5
Everyone

Staff was very nice and the breakfast in the morning was nice and convenient

By on Oct 26, 2019

5
Everyone

By on Aug 18, 2019

4
Everyone

By on May 28, 2019

Review comment responded on Jun 16, 2019

Thank you for the review take care!

Hampton Inn Jacksonville Downtown I-95

1331 Prudential Dr, Jacksonville, FL 32207
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