DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers
Point of interest
2 restaurants, breakfast, dinner served; American cuisine
Front of property - evening/night

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪9 min walk‬
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • River view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • River view
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Medical Center Jacksonville - 9 min walk - 0.5 miles
  • Florida Theatre - 9 min walk - 0.5 miles
  • Times-Union Center for the Performing Arts - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 1.3 miles
  • EverBank Stadium - 5 min drive - 1.9 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 30.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Apr 5, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Friendship Fountain and Friendship Park, and within a short walk of River City Marina. You'll also find Florida Theatre and Jacksonville Historical Center less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, uncovered valet parking is offered for USD 30.00 per day with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, some guestrooms at this hotel feature private spa tubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.9 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.7 mi away (24-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony with some featuring river or city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 521 out of 1638 reviews
Rating 8 - Good. 276 out of 1638 reviews
Rating 6 - Okay. 355 out of 1638 reviews
Rating 4 - Poor. 229 out of 1638 reviews
Rating 2 - Terrible. 257 out of 1638 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vince

Stayed 4 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, amenities
Need to update some things
Stayed 1 night in Dec 2025

2/10 Terrible

Dillon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been more let down with a hotel experience like I have at the DoubleTree. Staff and customer experience was average at best. Room experience was an absolute disaster. Multiple issues at the start and through our stay. There were other guests smoking Marijuana in their room and we could smell it. Other rooms' beds were so loud it kept us awake (yeah, that type of noise) Doors have holes in them and massive amounts of paint on them. Carpets have stains in them. Wall coverings are cracked and falling from the wall. Trim work is nonexistent or broken/cracked. Windows have not been cleaned, most have paint overspray with caulking and sealant everywhere in the corners. Light fixtures were broken and drooping from the hallway ceilings. Walk in showers had uneven floors, cracked tiles, tiles caulked back into place, worn out shower door rollers. Room furniture had visible signs of water/flood damage and discoloration. Pool was filled with dirt and wasn't cleaned. Comcast cable TV service, but TVs are 15 years old and can't even display channels without signal loss. Their 'offer' was 20,000 Hilton points (~$100 value) or a free appetizer and drinks in the restaurant when I asked to comp a meal instead (~$40) Offer was so insulting I can't even gather my thoughts to even respond. We spent well over $1100 for the hotel. Hilton Corporate- Maybe you could do better, because I have stayed at mid-tier hotels nicer than this! You couldn't pay me to come back to Hilton.
Stayed 5 nights in Dec 2025

4/10 Poor

Travis

Stayed 2 nights in Nov 2025

4/10 Poor

David

Traveled with partner
Liked: Staff & service, amenities
Let me start by saying the staff and management were amazing and friendly despite the conditions. Expedia didn't disclose the pet fee of $50 nor the parking fee, so the surprise additional fees started this trip off very rocky. I ended up parking 1 of my vehicles out on the street, and was able to have my fur baby. I booked a Junior king suite with riverfront view and the only thing that was amazing was the view. Room 537, although I put the thermostat to 60, the room stayed at 76 the 4 days that I stayed. It was rather warm and Im thankful for the 1 day that the temperature dropped outside, lending us a cool nights rest. The 1st comforter was stained with the look of possible mildew but thats not confirmed. Management offered another, and unfortunately it was stained as well. Because the room was warm, we just didnt use them at all so no real biggie. The breakfast was good, yet pricey, but a good standard breakfast. The gym was nice as well. Management checked in day 1 and 2, but after i mentioned the conditions, I received an apology, and didnt hear back on day 3 so I messaged later on the evening of night 3 and management offered some points or free breakfast to which i declined. A manager messaged me the morning of check out again apologizing and offered to send a certificate for another stay. I don't know the details of what that certificate will cover so i can't say that I'll come back. My Christmas/Birthday Vacay was definitely spoiled but what can I do n
Stayed 4 nights in Dec 2025

8/10 Good

Susan

Stayed 2 nights in Dec 2025

8/10 Good

Tamara, Indian trail

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The outside was very nice and the staff was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We stayed at the property because we were visiting family for Christmas. The hotel needs a facelift however it was clean and reasonably priced.
Stayed 2 nights in Dec 2025

6/10 Okay

Kolette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Hotel needs to be refurbished/makeover. Its very run down and old. The furniture in rooms are dirty, same with carpet, and the shower tiles are nasty. I showered in flip flops. BUT the staff is incredibly nice. I loved the staff. I really wanted to love this double tree, but was happy when I checked out.
Stayed 4 nights in Dec 2025

6/10 Okay

Myat The

Disliked: Cleanliness, amenities, property conditions & facilities
No breakfast included and breakfast is so expansive if you want to buy.
Stayed 3 nights in Dec 2025

8/10 Good

Deena, Montpelier

Liked: Cleanliness
Room was spotless and front desk help excellent..but temperature in room was awful...hard time adjusting temp...very cool
Stayed 2 nights in Dec 2025

2/10 Terrible

Courtney

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was very outdated comforter was molded and stain and so were sheets. Lots of mold in shower and look like room had not been used in months very moldy carpet smell very displeased
Stayed 1 night in Dec 2025

10/10 Excellent

Lucyano

Stayed 1 night in Dec 2025

4/10 Poor

India

Disliked: Amenities, property conditions & facilities
It was not the best. My room definitely looked ran down. The light bulb in the bathroom broke over my head when I got out the shower. The ceiling was also leaking, And I wasn’t a fan of paying to park .
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Stayed 1 night in Dec 2025

8/10 Good

Janet

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
staff was extremely helpful; view was beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great and the location as well.
Stayed 1 night in Dec 2025

6/10 Okay

Gholam

Liked: Cleanliness
Not very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and view
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the hotel was very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Beautiful view, friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Belinda

Traveled with family
Light did not work in the entryway to room, rug was dirty, wallpaper was unglued in several places in bathroom. Staff was pleasant when encountered.
Stayed 3 nights in Dec 2025

8/10 Good

Maria

Stayed 1 night in Dec 2025

4/10 Poor

Iraj

Disliked: Staff & service, amenities, property conditions & facilities
I booked for River side but they gave me the city side room. The receptionist said take it out with Expedia. The room was below average. Shower water ran into the whole bathroom because of the short shower curtain and short shower floor barrier wall. Ice maker in the hall did not have ice. They said get ice at the bar. The elevator did not work properly, was very slow and I had to use the stairs at one time. Trash cans didn't have plastic bags in them. I Will never go back to this hotel again.
Stayed 2 nights in Dec 2025