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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Front of property - evening/night
Reception
View from property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Florida Theatre - 11 min walk - 0.6 miles
  • Prime F. Osborn III Convention Center - 2 min drive - 1.5 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • Daily's Place - 3 min drive - 1.7 miles
  • EverBank Stadium - 4 min drive - 1.9 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Tidbits - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverwalk hotel with 2 restaurants and bars
Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 30.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Nov 29, 2025 start from $92.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Friendship Park, and within a 10-minute walk of Jacksonville Historical Center and River City Marina. You'll also find Florida Theatre and Jacksonville Museum of Modern Art less than a mile away.

Will I be able to park at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, uncovered valet parking is offered for USD 30.00 per day with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront good for couples?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 10.3 mi away (17 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.5 mi away (21-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony with some featuring river or city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 443 out of 1424 reviews
Rating 8 - Good. 240 out of 1424 reviews
Rating 6 - Okay. 309 out of 1424 reviews
Rating 4 - Poor. 203 out of 1424 reviews
Rating 2 - Terrible. 229 out of 1424 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room needs a good cleaning. The room and the hotel is outdated
Stayed 2 nights in Oct 2025

2/10 Terrible

Cheryl

Stayed 1 night in Sep 2025

10/10 Excellent

verca, Lyons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Isaac, Charlotte

Stayed 2 nights in Jul 2025

10/10 Excellent

Donna, Jesup

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tennysha

Liked: Cleanliness, staff & service
The accommodations were good.
Stayed 2 nights in Aug 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint is that there wasn't a refrigerator. Also it was very noisy most of the night.
Stayed 1 night in Aug 2025

8/10 Good

Shawna

Stayed 1 night in Aug 2025

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
I reserved a junior suite that was a king bed with an extra sofa, bed and extra space because I’m in a wheelchair. But I did not get that. I got a room with two queen beds that were so high. I could not get up on the bed myself the bathroom door was so narrow. I could not get into the bathroom the entire time I was staying at the hotel. I could not get into the bathroom. Plus, the room was so tight. I kept getting stuck between the chair and the bed. I was it smelled so bad in the room. It smelled like a dog at pee or poo in there and my eyes are burning and it stunk so bad the entire night and the air conditioner was so loud. It sounded like a freight train was coming through the bedroom. And the rug looked disgusting. It was like so dirty gross like dogs had done their business on it way too many times it was super super unhappy with it and then when it came time out for me to tell them about it, everybody kept hanging up on me or putting me off on somebody else and not a single person would help me mitigate that horrible situation.
Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville stay

Think rooms need newer carpets looked a bit worn but bed was so comfortable staff were so helpful location was great
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was terrible. No in room refrigerator for medication. Few to no outlets struggled to plug in phones & CPAP. Did I mention the bed was awful? Breakfast buffet was disappointing. Much worse experience than I had 6-7 years ago when I was here regularly for business.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

2/10 Terrible

Brooke

Stayed 1 night in Aug 2025

6/10 Okay

Elmer

Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Jax to enjoy family. We decided to view the friendship fountain which was fabulous. The hotel has a walkway along the River straight to the fountain. It felt safe and family friendly. The Doubletree is also at the foot of the Main Street Bridge and were able to drive downtown Jax to restaurants and eateries. The pool area was great and Ruth Chris' restaurant was wonderful; both food and staff. Wonderful time!
Stayed 1 night in Aug 2025

6/10 Okay

Stephen E, Upper Marlboro

Hotel is dated
Stayed 2 nights in Jul 2025

8/10 Good

Iveth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the staff and the location of the hotel, the building itself needs a few repairs but other then that it was perfect loved it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Candace

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Olawale

Traveled with family
Disliked: Cleanliness
The atrium looked decent but the room carpet and restroom were filthy. I brought it to their attention and the said we know it's because we are under construction. They definitely should have disclosed that before taking our money.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff at this hotel is awesome. From check-in to checkout. The staff went over and beyond to make sure our stay was great. The breafast staff was very professional and welcoming. Housekeeping made sure we had everything we needed and was very professional as well. We will definitely be staying again soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Steveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dominck

Liked: Staff & service

Ok for the money, some issues.

Staff was attentive especially valet Miguel. Room had a musty smell. Shower had no hot water. Bed and room were comfortable. Did not report the shower issue until end of stay.
Stayed 2 nights in Aug 2025

8/10 Good

Sherman, Puyallup

Stayed 7 nights in Jul 2025

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