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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers
2 restaurants, breakfast, dinner served; American cuisine
Front of property - evening/night
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪12 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Free toiletries, hair dryer, towels

Suite, 1 King Bed

  • River view
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Jetted Tub

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 293-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Florida Theatre - 11 min walk - 0.6 miles
  • Times-Union Center for the Performing Arts - 12 min walk - 0.7 miles
  • Jacksonville Museum of Modern Art - 14 min walk - 0.8 miles
  • VyStar Veterans Memorial Arena - 5 min drive - 1.7 miles
  • EverBank Stadium - 5 min drive - 2.7 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Guests staying at DoubleTree by Hilton Hotel Jacksonville Riverfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 30.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, MP3 docks, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,637 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront

Crowne Plaza Jacksonville-Riverfront

Crowne Plaza Jacksonville

Jacksonville Crowne Plaza

DoubleTree Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel

DoubleTree Hilton Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Jacksonville Riverfront?

DoubleTree by Hilton Hotel Jacksonville Riverfront offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on May 31, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Jacksonville Riverfront?

This hotel is situated in Downtown Jacksonville, just steps from Friendship Park, and within a 10-minute walk of Jacksonville Historical Center and River City Marina. You'll also find EverBank Stadium and Florida Theatre within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, valet parking is offered for USD 30 per day with in/out privileges and self parking is available for USD 22 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a casino?

No, DoubleTree by Hilton Hotel Jacksonville Riverfront doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This riverfront hotel offers many amenities for couples, including champagne service as well as 2 restaurants and an outdoor pool.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Jacksonville Riverfront for a fee of USD 50.00 per pet, per stay.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Hotel Jacksonville Riverfront?

The closest major airport to DoubleTree by Hilton Hotel Jacksonville Riverfront is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.9 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.7 mi away (24-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, every guestroom at DoubleTree by Hilton Hotel Jacksonville Riverfront comes with a balcony and some offer river and city views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Jacksonville Riverfront.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 532 out of 1666 reviews
Rating 8 - Good. 276 out of 1666 reviews
Rating 6 - Okay. 364 out of 1666 reviews
Rating 4 - Poor. 230 out of 1666 reviews
Rating 2 - Terrible. 264 out of 1666 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

INAS

Stayed 1 night in Apr 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

Javaris

Stayed 1 night in Feb 2026

2/10 Terrible

Danay

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Todo estaba súper sucio y el cuarto apestaba
Stayed 1 night in Feb 2026

8/10 Good

Keira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing staff was immaculate area of opportunity would be refrigerator in rooms robes for the guest and a jacuzzi the phone in my room didn't work I couldn't section service but overall good
Stayed 2 nights in Feb 2026

2/10 Terrible

Nishera

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms need renovations desperately. I canceled my stay and booked another accommodation. The front desk agent, Anna was kind and immediately refunded me without a hassle.
Stayed 2 nights in Feb 2026

10/10 Excellent

Aisha

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025

6/10 Okay

MARC, OCOEE

Stayed 3 nights in Feb 2026

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was so gross I had to tell my kid to wear shoes the whole time. The bathroom was gross; pretty much any surface looked like it wasn't cleaned. We checked in late in the evening. The room we were originally given was gross, and the bed was broken in the middle. We changed rooms and ended up in another dirty room. The hallways are filthy, and the exterior is unkempt. I have never been to a Doubletree in this shape. Hotel staff claim that it's due to the age of the building. I'm calling b/s on that. This building had a 12 million dollar upgrade 11 years ago. Poor management and staff thriving off ruining the Doubletree name have ruined this location, and a complete overhaul is needed. Or, just sell it to Motel 6; then there might at least be a name that suits the state of this hotel.
Stayed 2 nights in Feb 2026

4/10 Poor

Marcus

Every time we go here the ice machines don't work this time the ice machine didn't work and then the shower in room 302 did not drain
Stayed 2 nights in Feb 2026

6/10 Okay

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Derek

Stayed 3 nights in Feb 2026

10/10 Excellent

Sherena

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
The building was extremely old. There was no one at the front desk when we arrived. Had to wait 20 minutes for someone to check us in. The heat in our room was blasting. Parking and breakfast were both NOT included. Terrible value for the price. Stay anywhere else.
Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous, welcoming staff. Rooms, furniture were dated. Beautiful view of River. Stayed one night.
Stayed 1 night in Feb 2026

10/10 Excellent

Vince

Stayed 4 nights in Jan 2026

6/10 Okay

Marc, Baltimore

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is a bit old and dated. Could use a remodel. Could not get the TV to work and show any programming. Convenient location.
Stayed 2 nights in Feb 2026

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room,very nice to have a balcony and a view of the river. Check in was fast and easy. We were very tired and were checking in late after an event. We originally planned to drive the 4 hrs home to Pinellas County. We rented this room completely unplanned. Everything was efficient, comfortable and easy.
Stayed 1 night in Feb 2026

2/10 Terrible

Mary

Stayed 1 night in Feb 2026

6/10 Okay

Mathieu

Business traveler
Liked: Staff & service
Bathrooms need renovation
Stayed 4 nights in Feb 2026

4/10 Poor

Nicknnarth pov

Liked: Cleanliness, staff & service
Stuck carry luggage down from floor sine the elevator did not work
Stayed 1 night in Dec 2025

10/10 Excellent

HUGO

Stayed 2 nights in Jan 2026

8/10 Good

Darneisha

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel staff was amazing, every single lady I encountered at the front desk. The bar was great, great drinks and amazing service from I believe his name was Rocky?! Older gentleman.
Stayed 1 night in Jan 2026

6/10 Okay

Alexis

Traveled with group
Liked: Cleanliness, amenities
The rooms need to be upgraded the tub paint is chipping away, the carpet is run down and there is a mild sour smell. This is an old hotel so there is need for improvement with the rooms. Customer service is always good and the location is very nice.
Stayed 2 nights in Jan 2026

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