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Recent guest reviews

I was very dissatisfied with my room, I stepped on a piece of glass, and it crumbs and paper in the floor. Dead roaches in the corners behind night stand

There was a massive puddle of blood soaked into the carpeting with bits of what appeared to be large pieces of flesh. Yep. This was real. Photos for evidence.

The pull out sofa’s are horrible and we had to wait 45 minutes to have someone “fix it”. We were beat from traveling all day and just wanted to sleep!

Hotel was convenient, clean, staff was pleasant and helpful - we will stay there again.

The location is not good;it is an industrial area. The are no good restaurants around.

Nice friendly staff, clean room and good location right by the interstate.

Commonwealth Ave Jacksonville FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in West Jacksonville, Comfort Suites West Jacksonville is within a 15-minute drive of popular attractions such as VyStar Veterans Memorial Arena and TIAA Bank Field. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour health club.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

All 64 air-conditioned accommodations feature sitting areas. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sofa beds, microwaves, and coffee makers.


Property features

Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a meeting room, a 24-hour business center, and express check-out.

Room options

Suite, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, Non Smoking

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Suites West Jacksonville

Everyone (4) Couples (3) Family (1)
2
Family with small children

I was very dissatisfied with my room, I stepped on a piece of glass, and it crumbs and paper in the floor. Dead roaches in the corners behind night stand

By on Feb 15, 2021

1
Partner Couples Business Business

There was a massive puddle of blood soaked into the carpeting with bits of what appeared to be large pieces of flesh. Yep. This was real. Photos for evidence.

By , from Asheville on Feb 24, 2020

5
Everyone

By on Feb 24, 2020

4
Everyone

By on Jan 22, 2020

Review comment responded on Jan 31, 2020

We are happy to hear we could meet your expectations. We look forward to the opportunity to serve you again soon. Sincerely Comfort Suites West Jacksonville

1
Everyone

By on Oct 8, 2019

3
Family

The pull out sofa’s are horrible and we had to wait 45 minutes to have someone “fix it”. We were beat from traveling all day and just wanted to sleep!

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you for review!

5
Everyone

Hotel was convenient, clean, staff was pleasant and helpful - we will stay there again.

By on Dec 31, 2018

Review comment responded on Jan 22, 2019

Thank you for your review!

4

family trip

Couples

The location is not good;it is an industrial area. The are no good restaurants around.

By on Dec 17, 2011

3

comfort suites in jax, fl.

Couples

Nice friendly staff, clean room and good location right by the interstate.

By on Jun 2, 2010

Comfort Suites West Jacksonville

7019 Commonwealth Ave, Jacksonville, FL 32220
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