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Comfort Suites West Jacksonville

2.5 star property
Hotel in Jacksonville with free breakfast and a 24-hour health club

Choose dates to view prices

Photo gallery for Comfort Suites West Jacksonville

Exterior
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪3 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Place, Normandy Lane Plaza Shopping Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Parking included
  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Northwest, Comfort Suites West Jacksonville is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Gateway Shopping Center - 3 min drive - 1.9 miles
  • Jacksonville-Baldwin Rail Trail - 5 min drive - 2.6 miles
  • Terrace Park - 5 min drive - 2.3 miles
  • Normandy Mall Shopping Center - 6 min drive - 4.6 miles
  • Normandy Lane Plaza Shopping Center - 6 min drive - 3.8 miles

Getting around

  • Jefferson Station - 12 min drive
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Dunkin’ - ‬8 min walk
  • ‪Circle K - ‬16 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Bono's Pit Bar-B-Q - ‬4 min drive

About this property

Comfort Suites West Jacksonville

Hotel in Jacksonville with free breakfast and a 24-hour health club
Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

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Exterior
Country Inn & Suites by Radisson, Jacksonville West, FL
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,004 reviews
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The price is $105
Dec 19 - Dec 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
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Comfort Suites West Jacksonville Hotel
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Jacksonville Comfort Suites West Jacksonville Hotel
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Comfort Suites West Jacksonville Jacksonville
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Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on Dec 3, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Suites West Jacksonville?

This hotel is situated in Northwest, close to Times-Union Center for the Performing Arts, Jacksonville-Baldwin Rail Trail, and Normandy Lane Plaza Shopping Center. You'll also find Gateway Shopping Center and Terrace Park within a short drive.

Is there parking available at Comfort Suites West Jacksonville?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Comfort Suites West Jacksonville feature a casino on the premises?

No, Comfort Suites West Jacksonville doesn't have a casino.

Is there an indoor pool at Comfort Suites West Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Comfort Suites West Jacksonville?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Are there hot tubs at Comfort Suites West Jacksonville?

No, this hotel doesn't have a spa tub.

Does Comfort Suites West Jacksonville have a restaurant with a breakfast menu?

Comfort Suites West Jacksonville offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites West Jacksonville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites West Jacksonville for a fee of USD 40 per pet, per night.

Are there connecting rooms at Comfort Suites West Jacksonville?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Comfort Suites West Jacksonville?

The closest major airport to Comfort Suites West Jacksonville is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 26.4 mi away (34-minute drive).

Can I book a room with a balcony at Comfort Suites West Jacksonville?

No, there aren't any guestrooms with balconies at Comfort Suites West Jacksonville.

Reviews

Comfort Suites West Jacksonville Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 208 out of 562 reviews
Rating 8 - Good. 149 out of 562 reviews
Rating 6 - Okay. 96 out of 562 reviews
Rating 4 - Poor. 60 out of 562 reviews
Rating 2 - Terrible. 49 out of 562 reviews

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred, Boynton Beach

Stayed 1 night in Aug 2025

2/10 Terrible

Earl

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The first room I had mildew in the bathroom, all our towels were wet, the bed linens were wet, the counter, the desk were all wet. The vent in the bathroom came out of the ceiling and almost hit me in the head. The nightshift clerk was nice but the day shift clerk needs to be fired because we complained and she had a nasty attitude like she was spending money herself. Would not recommend at all
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room had a giant puddle of water in the floor near the ac unit. The power cord for the ac was laying in the water puddle. And the room was dirty and locked outdated. I asked to change rooms and the second room had mold on the lamps, and curtains, along with mold and a rotted bottom half of the bathroom door. The second night the room smelled like cigarettes, possibly from a neighboring room idk. But it was uncomfortable. Also the pics in the website are all pretty and looks like a remodeled room but in real life the he furniture is chipped and stained and the walls are dirty and furniture was completely dirty
Stayed 2 nights in Jul 2025

6/10 Okay

Sherronda

Traveled with family
Liked: Cleanliness, staff & service
No comment
Stayed 1 night in Jul 2025

8/10 Good

Sherronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jul 2025

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, amenities
The bed linen dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Tangela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kaalin

Stayed 1 night in May 2025

6/10 Okay

Rachel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was just generally a mess and things were broken in the room. The floors felt sandy even after housekeeping came. The area is a heavy traffic area and almost impossible to navigate.
Stayed 3 nights in May 2025

10/10 Excellent

Azucena

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

For the pool, had to access the parking lot, then pass by the employee smoke break area. The breakfast only had one type of juice and only had apples, no other fruit. Would like to have had yogurt or some other breakfast item available. The bed was too hard for my comfort. Positive was the room was spacious, quiet, and the window had a blackout curtain.
Stayed 4 nights in May 2025

4/10 Poor

Yvonne

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent but the property keep (etc)up and needs a facelift
Stayed 1 night in May 2025

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Payton

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Donna, Jacksonville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one step from a rent by the hour place. A guy followed me to my room, there was a creepy guy in the lobby, the elevator feels like it's going to break and the hallway reeked of weed. Overall, it was a terrifying experience.
Stayed 4 nights in Apr 2025

8/10 Good

LaShonda

Traveled with family
Liked: Staff & service, room comfort

Just stop through

My stay was okay. The building is a little dated. The breakfast was mediocre. The breakfast bar was congested. The waffle iron and hot food was next each other making the area congested as people waited for their waffle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I only have one complaint the bed was too hard for me.
Stayed 1 night in Apr 2025

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

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