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Comfort Suites West Jacksonville

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites West Jacksonville

A hotel with a modern design, featuring a prominent logo and multiple balconies.
A modern dining area with tables and chairs, a kitchen area, and a flat-screen TV mounted on the wall.
An indoor swimming pool with a tiled floor, a metal pool ladder, and a blue lounge chair.
A modern hotel room with a bed, a sofa, a small table, and a window.
A hotel lobby with a reception desk, seating area with yellow and blue sofas, and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Terrace Park
    ‪6 min drive‬
  • Place, Normandy Lane Plaza Shopping Center
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Queen Beds, Suite, Non-Smoking, Accessible

A hotel room with two beds, a wooden headboard, a nightstand, and a lamp.

2 Queen Beds, Suite, Non-Smoking, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a wooden headboard, a nightstand, and a lamp.

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a large bed, a wooden headboard, two bedside lamps, a wooden nightstand, and a window with curtains.

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a blue accent wall, and a wooden floor.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern bathroom with a white sink, mirror, and toilet.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A bathroom with a toilet, sink, and mirror.

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a lamp, and a wall-mounted shelf.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a television, a chair, and a small seating area.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Northwest
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 548 reviews
$114 nightly
The price is $129
Aug 2 - Aug 3
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

About the neighborhood

Jacksonville

Located in Northwest, Comfort Suites West Jacksonville is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Gateway Shopping Center - 4 min drive - 1.9 miles
  • Merrett Park - 6 min drive - 4.8 miles
  • Terrace Park - 6 min drive - 3.1 miles
  • Jacksonville-Baldwin Rail Trail - 7 min drive - 2.6 miles
  • Normandy Lane Plaza Shopping Center - 7 min drive - 5.0 miles

Getting around

  • Jefferson Station - 13 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Circle K - ‬16 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Dunkin’ - ‬8 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Mr. Snappers Fish & Chicken - ‬4 min drive

About this property

Comfort Suites West Jacksonville

Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Similar properties

Exterior
Tru by Hilton Jacksonville West I 295
Northwest
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 272 reviews
$106 nightly
The price is $120
Jul 19 - Jul 20
Total with taxes and fees
Tru by Hilton Jacksonville West I 295

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on Jul 5, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Suites West Jacksonville?

This hotel is situated in Northwest, close to Normandy Lane Plaza Shopping Center, Times-Union Center for the Performing Arts, and Normandy Mall Shopping Center. You'll also find Lackawanna Park and Jacksonville-Baldwin Rail Trail within a short drive.

Is there parking available at Comfort Suites West Jacksonville?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Comfort Suites West Jacksonville feature a casino on the premises?

No, Comfort Suites West Jacksonville doesn't have a casino.

Is there an indoor pool at Comfort Suites West Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Comfort Suites West Jacksonville?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and free wired internet.

Are there hot tubs at Comfort Suites West Jacksonville?

No, this hotel doesn't have a spa tub.

Does Comfort Suites West Jacksonville have a restaurant with a breakfast menu?

Comfort Suites West Jacksonville offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites West Jacksonville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites West Jacksonville for a fee of USD 40 per pet, per night.

Are there connecting rooms at Comfort Suites West Jacksonville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites West Jacksonville?

The closest major airport to Comfort Suites West Jacksonville is Jacksonville International Airport (JAX), which is 15.4 mi away (23 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.3 mi away (34-minute drive).

Are there rooms with balconies at Comfort Suites West Jacksonville?

No, there aren't any guestrooms at Comfort Suites West Jacksonville that offer a balcony.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 606 reviews
Rating 8 - Good. 157 out of 606 reviews
Rating 6 - Okay. 105 out of 606 reviews
Rating 4 - Poor. 66 out of 606 reviews
Rating 2 - Terrible. 50 out of 606 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

MALCOLM

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025
Verified

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Isamarie

Liked: Staff & service, amenities
Honestly very uncomfortable bed was not able to sleep well. Breakfast was not great, cold eggs not many other options.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Kind staff, comfortable accommodations
Stayed 1 night in Feb 2024
Verified

8/10 Good

Barbara

Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

PHIYEN

Liked: Cleanliness, property conditions & facilities
Room was good but poor location because of traffic on highways. We were given a different room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

shawntell

The elevator is breaking ..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another awesome stay

It was awesome and clean and quiet and safe and spacious.. I have been there 5 times when my 18 wheeler is in the shop..
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend stay while job an house hunting
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, comfortable and quiet.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sherronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025