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Recent guest reviews

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The property was easily accessible from the highway, but not so close as to have any traffic noise. The only downside was that two guests on our end of the third floor apparently decided to leave their dogs in their rooms for the entire day while they were "at the beach" and the dogs barked endlessly. We finally called the Front Desk at 10:30 p.m. because the dogs were still barking and the barking stopped within 15 minutes.

Very comfortable accommodations.

Very friendly service.

Great hoyel with excellent service

I did nit like the mattress it was soft

It is very neat & clean, the quality of the things inside the room are very good if not excellent. Best is very comfortable. One of the best hotel stays I had and I've been to many.

It was overall nice. Their was hair in the shower and bathroom.

This hotel was great! The location was close to shopping and restaurants, as well as the highway. All staff was attentive and courteous. My room was spacious and very clean.

Nice staff, very clean. Matress & pillows were terrible.

Nice staff but did not clean our room after first night.

hotel looks like clean but out date shower and drain problem at shower and it was very loud at night that you can hear baby crying and door shout

The clerk at the front desk was very welcoming. My boyfriend proposed to me that day and he upgraded us to club level. The rooms were very clean and the bathroom was very modern. I would definitely stay again because the staff was so wonderful and accommodating.

this room was very clean and updated. everything looked and felt new. the bathroom doors felt so elegant with the frosted french doors. that was a very nice touch. I enjoy staying at Marriott hotels!!

We had a wonderful stay. Thank you for a great experience!

Good price. Property is a bit older but looks like it has been maintained well. Some mechanical parts of the hotel, particularly the elevators need a refreshing. Parking is plentiful and free. Check-in and check-out were easy. Great for a stop-over spot for traveling up/down east coast. Very close to interstates. Lots of shops within 5 minute drive. Pet friendly. Saw lots of dogs. They have lots of green space around the property for walking dogs, and a lake/pond in the back.

We had a great experience- I wish the sheets & pillowed were a bit softer, but other than that it was great!

Deerwood Park Blvd Jacksonville FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Southside within 2 miles (3 km) of St. Johns Town Center, Sheraton Jacksonville Hotel is within a few miles (5 km) of Morocco Shrine Center. This 3.5-star hotel has 159 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect 42-inch flat-screen TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and phones.


Property features

Guests of Sheraton Jacksonville Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Jacksonville Hotel

Everyone (19) Couples (3) Family (6)
5
Partner Couples

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By on Jul 29, 2022

Review comment responded on Aug 1, 2022

Thank you for staying with us.

4
Family

The property was easily accessible from the highway, but not so close as to have any traffic noise. The only downside was that two guests on our end of the third floor apparently decided to leave their dogs in their rooms for the entire day while they were "at the beach" and the dogs barked endlessly. We finally called the Front Desk at 10:30 p.m. because the dogs were still barking and the barking stopped within 15 minutes.

By on Jul 11, 2022

Review comment responded on Jul 16, 2022

Thank you so much for taking your time and leaving a review. I do apologize about that issue presented.

5
Everyone

Very comfortable accommodations.

By on Jun 27, 2022

Review comment responded on Jul 1, 2022

Excellent! Thank you so much!

5
Everyone

Very friendly service.

By on Dec 31, 2021

Review comment responded on Dec 31, 2021

Excellent! Thank you so much for the review.

5
Family Family with small children Partner Couples Business Business

Great hoyel with excellent service

By , from Newport News on Nov 19, 2021

Review comment responded on Nov 19, 2021

Thank you so much for the review.

5
Business Business

I did nit like the mattress it was soft

By on Aug 26, 2021

Review comment responded on Aug 26, 2021

Thank you for your review! We will take a look into that issue.

5
Everyone

By on Jun 13, 2021

Review comment responded on Jun 24, 2021

Excellent! Thank you so much for your review.

5
Friends

It is very neat & clean, the quality of the things inside the room are very good if not excellent. Best is very comfortable. One of the best hotel stays I had and I've been to many.

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Excellent! Thanks for the review. We are pleased you had a clean comfortable stay.

5
Family with small children Family

It was overall nice. Their was hair in the shower and bathroom.

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Excellent! Thank you.

5
Everyone

By on Mar 20, 2021

Review comment responded on Mar 31, 2021

Thank you for the awesome review!

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