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Southbank Hotel by Marriott Jacksonville Riverwalk

Property class: 3.5

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

A bar area with a long counter, multiple bar stools, and shelves with bottles.
A spacious lobby with a central seating area, multiple levels, and a sales office in the background.
A living room with a sofa, armchairs, a coffee table, and a lamp. There is a window with blinds and a view of buildings outside.
A swimming pool with lounge chairs and palm trees in front of a building with multiple windows and balconies.
A living room with a sofa, armchairs, a coffee table, and a large window with a view of a body of water and buildings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪6 min drive‬
  • Place, EverBank Stadium
    ‪7 min drive‬
  • Place, Daily's Place
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(133 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

  • River view
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(84 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(13 reviews)
  • River view
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, River View (Mobility Accessible, Tub)

7.0 out of 10
Good
(7 reviews)
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a mile (2 km) of Baptist Medical Center Jacksonville, Southbank Hotel by Marriott Jacksonville Riverwalk is within a few miles (5 km) of other popular sights such as VyStar Veterans Memorial Arena. This 3.5-star hotel has 322 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Florida Theatre - 18 min walk - 1.0 mile
  • Jacksonville Center for the Performing Arts - 20 min walk - 1.1 miles
  • VyStar Veterans Memorial Arena - 6 min drive - 2.3 miles
  • EverBank Stadium - 7 min drive - 2.9 miles
  • Daily's Place - 7 min drive - 2.7 miles

Getting around

  • Riverplace Station - 7 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪The Bearded Pig - ‬9 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Locals' - ‬8 min walk
  • ‪Morton's The Steakhouse - ‬3 min drive

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

At Southbank Hotel by Marriott Jacksonville Riverwalk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 16.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and express check-in.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Conference center (39,425 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Is free cancellation available at Southbank Hotel by Marriott Jacksonville Riverwalk?

Southbank Hotel by Marriott Jacksonville Riverwalk offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Sep 6, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Southbank Hotel by Marriott Jacksonville Riverwalk?

This hotel is situated in Downtown Jacksonville, just steps from Jacksonville Historical Center. You'll also find VyStar Veterans Memorial Arena and EverBank Stadium within a short drive.

Is parking available on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, uncovered parking is offered for USD 16 per day with in/out privileges. Though parking is available on request, RV/bus/truck parking is also available.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a casino?

No, Southbank Hotel by Marriott Jacksonville Riverwalk doesn't have a casino.

Will I find an indoor pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Southbank Hotel by Marriott Jacksonville Riverwalk?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and proposal/romance packages.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a hot tub?

No, there isn't a spa tub at this hotel.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a restaurant that includes a breakfast menu?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Southbank Hotel by Marriott Jacksonville Riverwalk allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Southbank Hotel by Marriott Jacksonville Riverwalk for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Southbank Hotel by Marriott Jacksonville Riverwalk?

The closest major airport to Southbank Hotel by Marriott Jacksonville Riverwalk is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 18 mi away (25 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 16.9 mi away (25-minute drive).

Are there rooms with balconies that I can book at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy river and city views.

Does Southbank Hotel by Marriott Jacksonville Riverwalk host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Southbank Hotel by Marriott Jacksonville Riverwalk.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 860 out of 1642 reviews
Rating 8 - Good. 348 out of 1642 reviews
Rating 6 - Okay. 211 out of 1642 reviews
Rating 4 - Poor. 123 out of 1642 reviews
Rating 2 - Terrible. 100 out of 1642 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant and the food both night and morning was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KIRTLEY

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pernell

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel.!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sam Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great especially Miss Dee and Mary the hostess.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay. All was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, comfortable and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed. Nice location on the river.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the comfortable beds, staff and quiet convenience of Southbank. Great value. We stay here often.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 100% Satisfaction !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room. Enjoyed our stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Timmeshia

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were nice and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - across from RiverWalk. Great restaurant adjacent to the hotel - Chart Restaurant. Views of downtown. Avis/Budget car rental on site - so convenient.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities
Nice room and located right at River walk. Ruth Chris’ restaurant is right there and was outstanding
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the employees
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Easy check in, staff was very helpful. Convenient location.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Staff & service
The hotel was under construction, which would’ve been nice to know before arriving, but I think it will be nice once it’s finished. Room was clean, the hotel is easy to get to, you must pay to park here, which also would have been nice to know. All in all, we would stay here again. Close to VyStar Memorial Arena which is why we stayed here so that’s a plus.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chris

The staff were helpful and accommodating-great! Breakfast was awesome. Location is right on the Riverwalk. Renovation is underway in many parts of the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel and have stayed many times. This time, they main lobby and bar/restaurant was under renovations and I couldn't enjoy the ambience for dinner and drinks as I have previously. In spite of the inconvenience to me, the staff were also inconvenienced but they came through with flying colors. From the valet, to front desk, to waiters and bartenders, the entire staff was AWESOME!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in, staff was GREAT and room was spacious, clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Venter Wright

Liked: Cleanliness, amenities, property conditions & facilities
Nice room courteous staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
Clean quiet and welcoming
Stayed 2 nights in Feb 2026

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