See all properties

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Pool

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪4 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • 797 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.2 out of 10
Wonderful
(16 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • 396 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas

Omni Amelia Island Resort & Spa

Fernandina Beach
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 1,000 reviews
$199 nightly
The price is $223
Nov 30 - Dec 1
Total with taxes and fees
Omni Amelia Island Resort & Spa

About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a short walk of Baptist Medical Center Jacksonville, Southbank Hotel by Marriott Jacksonville Riverwalk is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 3.5-star hotel has 322 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.6 miles
  • Florida Theatre - 15 min walk - 0.8 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.5 miles
  • Daily's Place - 4 min drive - 1.9 miles
  • EverBank Stadium - 5 min drive - 2.1 miles

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬8 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Kava & Company - ‬5 min walk
  • ‪The Southern Grill - ‬5 min walk
  • ‪Locals' - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Riverwalk hotel with a fitness center and a 24-hour business center
At Southbank Hotel by Marriott Jacksonville Riverwalk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and express check-in.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

View from property
DoubleTree by Hilton Hotel Jacksonville Riverfront
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
6.8 out of 10, 1,417 reviews
$107 nightly
The price is $121
Nov 23 - Nov 24
Total with taxes and fees
DoubleTree by Hilton Hotel Jacksonville Riverfront

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Conference center (39,425 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Is free cancellation available at Southbank Hotel by Marriott Jacksonville Riverwalk?

Southbank Hotel by Marriott Jacksonville Riverwalk offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Nov 23, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Southbank Hotel by Marriott Jacksonville Riverwalk?

This hotel is situated in Downtown Jacksonville, just steps from Jacksonville Historical Center, and within a 10-minute walk of Museum of Science and History and Friendship Park. You'll also find River City Marina and San Marco Theatre less than a mile away.

Is parking available on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, uncovered valet parking is offered for USD 22.00 per day with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a casino?

No, Southbank Hotel by Marriott Jacksonville Riverwalk doesn't have a casino.

Will I find an indoor pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Southbank Hotel by Marriott Jacksonville Riverwalk a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there isn't a spa tub at this hotel.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a restaurant that includes a breakfast menu?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Southbank Hotel by Marriott Jacksonville Riverwalk allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Southbank Hotel by Marriott Jacksonville Riverwalk for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Southbank Hotel by Marriott Jacksonville Riverwalk?

The closest major airport to Southbank Hotel by Marriott Jacksonville Riverwalk is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.8 mi away (23 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.6 mi away (21-minute drive).

Are there rooms with balconies that I can book at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or pool views.

Does Southbank Hotel by Marriott Jacksonville Riverwalk host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Southbank Hotel by Marriott Jacksonville Riverwalk.

Reviews

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 852 out of 1589 reviews
Rating 8 - Good. 339 out of 1589 reviews
Rating 6 - Okay. 182 out of 1589 reviews
Rating 4 - Poor. 116 out of 1589 reviews
Rating 2 - Terrible. 100 out of 1589 reviews

Reviews

8/10 Good

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Joffie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great staff.
Stayed 2 nights in Aug 2025

8/10 Good

Michael or Nilka

Liked: Staff & service, property conditions & facilities, room comfort
Shower drain was bad!
Stayed 3 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing! Very nice hotel. The area around it Jacksonville just isn't the best.
Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
I had a good experience. The staff was friendly, the hotel was clean and comfortable, and overall, the stay was pleasant. However, the only issue I encountered was the $16 parking fee, which I think is excessive and needless. Including this cost in the room rate would enhance transparency for guests.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for a concert.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

They are obviously still in renovations, but the bed was super comfortable and the staff was fantastic! My room had a nice view. I can't complain
Stayed 1 night in Jul 2025

4/10 Poor

Henry

Stayed 1 night in Jul 2025

6/10 Okay

Folake, Edinburgh

Liked: Cleanliness
Disliked: Amenities
I like just the quietness of it. Did not like the room with how the window was built and where it faces. Some of the staff were rude and extremely disrepectful, especially the young black ones in the breakfast room. While some are extremely friendly. But, thanks for having me.
Stayed 6 nights in Jul 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, nice stay

We've stayed here many times and always enjoyed it. It's nice, quiet, clean, the staff are friendly and helpful. For those interested there's a fairly busy bar off of the lobby as well as two restaurants on premise (room service is available). The Riverwalk, behind the hotel, is beautiful in the evenings for a romantic stroll or good during the day for a walk or jog.
Stayed 1 night in Jul 2025

8/10 Good

keisha

Liked: Staff & service, property conditions & facilities
Dated on the outside. The exterior really needs a facelift
Stayed 1 night in Jul 2025

10/10 Excellent

Shanice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok.
Stayed 8 nights in Jul 2025

10/10 Excellent

Annette

Great experience!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located close to downtown Jacksonville and is in various stages of renovation. Most areas look great but some are still not ready for prime time. There are areas that are dirty and need to be cleaned (see the threshold going into the Pier 1515 restaurant. The staff and hospitality, room service and valet crew are all top notch, super helpful and friendly. They make me feel like they are all here for me to have a wonderful vacation.
Stayed 3 nights in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

10/10 Excellent

charlotte

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Synovia

Stayed 2 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus

Stayed 2 nights in Jul 2025

Hotels