Southbank Hotel by Marriott Jacksonville Riverwalk

Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Room service
Housekeeping
Pet friendly
Pool

Explore the area

1515 Prudential Dr, Jacksonville, FL, 32207

Place, VyStar Veterans Memorial Arena
‪3 min drive‬
Place, Daily's Place
‪4 min drive‬
Place, EverBank Stadium
‪5 min drive‬
Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
‪23 min drive‬

Room options

Room, 2 Queen Beds, Pool View

Excellent

398 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Excellent

398 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 Bedroom (Partial Water View)

Good

797 sq ft
1 bedroom
River view
Sleeps 4
1 King Bed

Room, 1 King Bed, Pool View

396 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, River View (Partial River View)

Wonderful

396 sq ft
River view
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Excellent

396 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, River View (Partial River View)

Good

396 sq ft
River view
Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, River View

Very good

398 sq ft
River view
Sleeps 2
1 Queen Bed

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Good

396 sq ft
River view
Sleeps 2
1 King Bed

About the neighborhood

Jacksonville

Located in Downtown Jacksonville within a short walk of Baptist Medical Center Jacksonville, Southbank Hotel by Marriott Jacksonville Riverwalk is within 2 miles (3 km) of other popular sights such as VyStar Veterans Memorial Arena. This 3.5-star hotel has 322 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

Baptist Medical Center Jacksonville - 10 min walk - 0.6 miles
Florida Theatre - 15 min walk - 0.8 miles
VyStar Veterans Memorial Arena - 3 min drive - 1.5 miles
Daily's Place - 4 min drive - 1.9 miles
EverBank Stadium - 5 min drive - 2.1 miles

Getting around

Riverplace Station - 5 min walk
Jacksonville Station - 11 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

‪Panera Bread - ‬8 min walk
‪Ruth's Chris Steak House - ‬8 min walk
‪Kava & Company - ‬5 min walk
‪The Southern Grill - ‬5 min walk
‪V Pizza - ‬6 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Riverwalk hotel with a fitness center and a 24-hour business center

At Southbank Hotel by Marriott Jacksonville Riverwalk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and express check-in.

42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Daily buffet breakfast (USD 26.95 per person)

Pool
Pet friendly
Free WiFi
Restaurant

$164 nightly

Oct 17 - Oct 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Uncovered self parking on site (USD 16 per day; includes in/out privileges)
Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
A bar/lounge
A restaurant

Things to do

Billiards/pool table
Gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

22 meeting rooms
24-hour business center
Conference center (39,425 square feet of space)

Outdoors

Garden
On a river
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Elevator
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1980
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Mini-fridge
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected:

Exterior
Lobby
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
2 total (25 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
Uncovered self parking fee: USD 16.00 per day (in/out privileges)
Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk Hotel

Jacksonville Wyndham Riverwalk

Riverwalk Jacksonville

Wyndham Jacksonville

Wyndham Jacksonville Riverwalk

Wyndham Riverwalk

Wyndham Riverwalk Hotel Jacksonville

Wyndham Riverwalk Jacksonville

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk

Frequently asked questions

Is free cancellation available at Southbank Hotel by Marriott Jacksonville Riverwalk?

Southbank Hotel by Marriott Jacksonville Riverwalk offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Oct 19, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Southbank Hotel by Marriott Jacksonville Riverwalk?

This hotel is situated in Downtown Jacksonville, just steps from Jacksonville Historical Center, and within a 10-minute walk of Museum of Science and History and Friendship Park. You'll also find Theatre Jacksonville and River City Marina less than a mile away.

Will I be able to park at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, uncovered valet parking is offered for USD 22.00 per day with in/out privileges. Though parking is available on request, accessible parking is also available.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a casino?

No, Southbank Hotel by Marriott Jacksonville Riverwalk doesn't have a casino.

Will I find an indoor pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there isn't a spa tub at this hotel.

Does Southbank Hotel by Marriott Jacksonville Riverwalk feature a restaurant that includes a breakfast menu?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Southbank Hotel by Marriott Jacksonville Riverwalk allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Southbank Hotel by Marriott Jacksonville Riverwalk for a fee of USD 50.00 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Southbank Hotel by Marriott Jacksonville Riverwalk?

The closest major airport to Southbank Hotel by Marriott Jacksonville Riverwalk is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.8 mi away (23 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.6 mi away (21-minute drive).

Are there rooms with balconies at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or pool views.

Does Southbank Hotel by Marriott Jacksonville Riverwalk host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Southbank Hotel by Marriott Jacksonville Riverwalk.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

melissa

Traveled with partner

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with partner

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The views of the river, fabulous. The staff, INCREDIBLY friendly and VERY helpful. It is an older hotel built in the 70's as a Sheraton but Southbank by Marriott has dine a good job keeping it up for the patrons.

Rooftop view overlooking the St John's River

Stayed 1 night in Jul 2025

8/10 Good

Yannis

Traveled with group

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

James

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Jaqueline at the front desk was awesome! She made the trip!

Stayed 1 night in Jul 2025

2/10 Terrible

Anje

Traveled with family and small children

Jul 3, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Property just wasn’t kept as clean as it should have been. The pool deck was absolutely atrocious.

Stayed 1 night in Jun 2025

8/10 Good

Thaddeus

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

B day trip

The box spring on the bed was busted and the bed was too soft and not firm as i prefer a firm mattress, the bed was too liw to the floor. I paid for my room online then when i go check in i was required to pay a $100 deposit which didnt sit well with me, it said if paying online no deposit. This made me not want to stay here again.

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler

Jul 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

It was ok the carpet was ripped and dirty… the whole place needs a remodel

Stayed 1 night in Jul 2025

4/10 Poor

Daphne

Traveled with family

Jul 2, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room had a consistent stale & musty odor. Carpeting in the room & throughout the halls heavily stained, dirty & worn, even frayed at doorways. Swimming pool rust on liner (floor of pool) dog feces and debris around pool edges. Parking is odd, dark and leaves you feeling unsafe and its $16 a day or $22 a day for valet in that same odd and dark place. Area also feels deserted. Staff were mostly very pleasant

Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Jun 30, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Traveled with group, Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Traveled with partner

Jun 30, 2025

Liked: Amenities, property conditions & facilities

Room was clean bed very comfortable. Counter staff at check in was more interested in eating her food than helping us. Staff never came to clean room we only really needed towels. Never saw anyone.

Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice. Pleased with my room and stay overall.

Stayed 1 night in Jun 2025

4/10 Poor

Candy

Traveled with partner, Traveled with pets

Jun 29, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

You pay to stay there, then pay $33.60 to park?! They say they accommodate pets but no bags in the clean up station so you have to bring your own. The walls are thin can hear the person next to you playing music all night. Staff was not friendly

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upon arriving at the hotel we were informed that we had been double booked and our riverfront room was not available. We were upgraded to a room that had a partial view of the river which was disappointing as we specifically booked this hotel for the river view so we could sit on the balcony and watch the dolphins in the morning. However we ended up having a partial view of the river and could see the dolphins for a short period of time swimming by. Hotel was very clean. Bed and pillows were comfortable. Would book here again however I’d check into details on how to avoid being double booked in a room with this specific hotel.

Stayed 1 night in Apr 2025

8/10 Good

Satyakumari, Raleigh

Business traveler

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities

River walk was good.

Stayed 3 nights in Jun 2025

8/10 Good

Foye

Jun 28, 2025

Stayed 1 night in May 2025

10/10 Excellent

Desiree

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Jun 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved my stay! In close proximity to the river, downtown, Jags stadium. Would recommend to anybody.

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice hotel.

Stayed 2 nights in Jun 2025

6/10 Okay

Maggie

Traveled with family

Jun 24, 2025

Disliked: Property conditions & facilities

It definitely looked different from the pictures, needs some updates. Room service hours were to short.

Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Jun 23, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveler

Jun 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay due to staff.

Stayed 1 night in Jun 2025

4/10 Poor

Watson

Traveled with partner

Jun 23, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Area surrounding hotel doesn’t feel safe, parking isn’t clear and the city will tow your car if not in the right place. Building was old and felt off. Beds were very uncomfortable and communication with some staff was hard because of language barriers. Walls were very thin and you could hear in next room without trying to do so. It’s not worth the price of the stay not good. The Hampton is nicer.

Stayed 2 nights in Jun 2025