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Comfort Suites West Jacksonville

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Suites West Jacksonville

A hotel with a modern design, featuring a prominent logo and multiple balconies.
A modern hotel room with a bed, a sofa, a small table, and a window.
A hotel lobby with a reception desk, seating area with yellow and blue sofas, and a large window.
A modern dining area with tables and chairs, a kitchen area, and a flat-screen TV mounted on the wall.
An indoor swimming pool with a tiled floor, a metal pool ladder, and a blue lounge chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Place, Normandy Lane Plaza Shopping Center
    ‪8 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a blue accent wall, and a wooden floor.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a bed, a sofa, a small table, and a window.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a bed, a sofa, a round wooden table, and a window with blinds.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a sofa, two beds, a small table, and a desk.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern bathroom with a white sink, mirror, and toilet.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A bathroom with a toilet, sink, and mirror.

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a lamp, and a wall-mounted shelf.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a television, a chair, and a small seating area.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jacksonville

Located in Northwest, Comfort Suites West Jacksonville is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Normandy Lane Plaza Shopping Center. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Gateway Shopping Center - 4 min drive - 1.7 miles
  • Jacksonville-Baldwin Rail Trail - 6 min drive - 2.6 miles
  • Normandy Mall Shopping Center - 7 min drive - 5.4 miles
  • Normandy Lane Plaza Shopping Center - 8 min drive - 5.0 miles
  • Florida State College North Campus - 8 min drive - 8.5 miles

Getting around

  • Jefferson Station - 13 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Circle K - ‬16 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Jax Chicken & Fish - ‬5 min drive

About this property

Comfort Suites West Jacksonville

Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on Sep 6, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Suites West Jacksonville?

This hotel is situated in Northwest, close to Cummer Museum of Art and Gardens, Jacksonville Center for the Performing Arts, and Normandy Lane Plaza Shopping Center. You'll also find Jacksonville-Baldwin Rail Trail and Edgewood Park within a short drive.

Is there parking available at Comfort Suites West Jacksonville?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Comfort Suites West Jacksonville feature a casino on the premises?

No, Comfort Suites West Jacksonville doesn't have a casino.

Is there an indoor pool at Comfort Suites West Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Comfort Suites West Jacksonville?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and free wired internet.

Are there hot tubs at Comfort Suites West Jacksonville?

No, this hotel doesn't have a spa tub.

Does Comfort Suites West Jacksonville have a restaurant with a breakfast menu?

Comfort Suites West Jacksonville offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites West Jacksonville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites West Jacksonville for a fee of USD 40 per pet, per night.

Are there connecting rooms at Comfort Suites West Jacksonville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites West Jacksonville?

The closest major airport to Comfort Suites West Jacksonville is Jacksonville International Airport (JAX), which is 15.4 mi away (23 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.3 mi away (34-minute drive).

Are there rooms with balconies at Comfort Suites West Jacksonville?

No, there aren't any guestrooms at Comfort Suites West Jacksonville that offer a balcony.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 233 out of 617 reviews
Rating 8 - Good. 161 out of 617 reviews
Rating 6 - Okay. 105 out of 617 reviews
Rating 4 - Poor. 68 out of 617 reviews
Rating 2 - Terrible. 50 out of 617 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shenise

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and the parking upfront was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and clean, just old bones. Good value for the money. Worth the stay if that is what you are looking for.
Stayed 1 night in May 2026
Verified review

8/10 Good

MARIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Good rates
Stayed 2 nights in May 2026
Verified review

8/10 Good

Pam

Liked: Cleanliness, staff & service
Nice room, mediocre breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. The free breakfast was very good. I rented the room for the pool. My kids were not able to use the pool. Over all tho nice property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

william

Location was good, close to interstate. Thought price was more than property offered and pet fee was way too much !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dianonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and updates done to the property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff checking I. And checking out were incredible kind. The breakfast needed to to be fresher, only had apples for fruit , the juice was watered down. The cereal Was stale. Very poor choice of selection. The room was beet very comfy and clean. Thank you Victoria
Stayed 1 night in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

DeAviyon

Disliked: Property conditions & facilities
The stay is uncomfortable for more than a day. The hallways and elevator needs serious upgrades and cleaning. The wash clothes and towels had hair all in them and very thin. The bathroom floor boards were disgusting. This was a last minute stay but will not return.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

John

Disliked: Staff & service
The property holds $100 as security and made sure we knew how hard it was to get back. We asked for them to inspect the room on checkout and they would not. I took pictures and going thru Expedia to get money back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness
The room had roaches. The water on the first day in the shower was NOT hot. Only when my wife took her shower the second day did she get warm water. She will not return to this property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MALCOLM

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

carlos

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the place was not upkept. dirty floors and elevators. staff not he friendliest. areas needed repair.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Kind staff, comfortable accommodations
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Barbara

Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026