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Recent guest reviews

Great hotel to stay when seeing a show at Vystar. Took a shuttle to and from event . Hotel is also very clean!

Grounds were clean, building in good condition, location superb. Valet staff was friendly and efficient. Check in staff on first night looked tired and overworked. Room was clean but no hand soap. Also the air conditioner vent above the sink desperately needs to be cleaned - mounds of dust can be clearly seen from just a casual glance. Other than that I would definitely stay here again. Parking was easy, walkability to downtown Jax and the waterfront was great!

I had a short stay and everything was great.

I didn’t give a 5 star review purely because the hotel needs updating. Everything looks so dated. We had a pleasant stay however. Room on 6th floor overlooked the St John’s river which was good. Bed was a bit hard and the AC didn’t seem to work but we were only there for the one night. Room and bathroom were clean. Had a meal at their restaurant (Morton’s) food good but very, very expensive.

Great

Great location. Great amenities on property. Hotel smells amazing! Beds extremely comfortable! Pillows great! Love it.

Everything perfect

Great

Good area

Everything was good except had an issue with my sink in my room with water overflowing never got the problem fix pay too much money to have a sink stocked up

Loved it

This is our go to hotel in Jacksonville. Right on the riverfront. Wonderful bar and restaurant. Very nice rooms and excellent staff. Convenient self parking.

The rooms needs to be refurbished. I left my jewelry in the room and when I called lost and found to see if housekeeping retrieved my jewelry, I was told by Angel someone would get back to me ASAP. As of today, I am still waiting for someone to call me back. I would not recommend staying at this location.

I was the first room off the elevator. Heard the elevator ALL DAY AND ALL NIGHT LONG. EXTREMELY ANNOYING!!!

I liked that it was waterfront. I did not like all the homeless people sleeping all over the streets close by.

E Coastline Dr Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Downtown Jacksonville, Hyatt Regency Jacksonville is within a 5-minute walk of Florida Theatre and within 15 minutes of other popular attractions like Times-Union Center for the Performing Arts. This 4-star hotel welcomes guests with 951 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include iPod docks, coffee makers, and free local calls.


Property features

At Hyatt Regency Jacksonville, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite (St Johns)

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Executive Suite

1 King Bed | Sleeps 3

Club Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Jacksonville

Everyone (24) Couples (5) Family (4)
5
Everyone

Great hotel to stay when seeing a show at Vystar. Took a shuttle to and from event . Hotel is also very clean!

By on May 6, 2023

4
Family

Grounds were clean, building in good condition, location superb. Valet staff was friendly and efficient. Check in staff on first night looked tired and overworked. Room was clean but no hand soap. Also the air conditioner vent above the sink desperately needs to be cleaned - mounds of dust can be clearly seen from just a casual glance. Other than that I would definitely stay here again. Parking was easy, walkability to downtown Jax and the waterfront was great!

By on Apr 24, 2023

5
Everyone

I had a short stay and everything was great.

By on Apr 24, 2023

4
Everyone

By on Apr 15, 2023

4
Partner Couples

I didn’t give a 5 star review purely because the hotel needs updating. Everything looks so dated. We had a pleasant stay however. Room on 6th floor overlooked the St John’s river which was good. Bed was a bit hard and the AC didn’t seem to work but we were only there for the one night. Room and bathroom were clean. Had a meal at their restaurant (Morton’s) food good but very, very expensive.

By on Jan 26, 2023

5
Friends

Great

By on Dec 20, 2022

5
Everyone

By on Oct 14, 2022

5
Friends

Great location. Great amenities on property. Hotel smells amazing! Beds extremely comfortable! Pillows great! Love it.

By on Sep 17, 2022

4
Everyone

By on Aug 23, 2022

5
Everyone

By on Jun 13, 2022

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