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Recent guest reviews

Great

Good area

Everything was good except had an issue with my sink in my room with water overflowing never got the problem fix pay too much money to have a sink stocked up

Loved it

This is our go to hotel in Jacksonville. Right on the riverfront. Wonderful bar and restaurant. Very nice rooms and excellent staff. Convenient self parking.

The rooms needs to be refurbished. I left my jewelry in the room and when I called lost and found to see if housekeeping retrieved my jewelry, I was told by Angel someone would get back to me ASAP. As of today, I am still waiting for someone to call me back. I would not recommend staying at this location.

I was the first room off the elevator. Heard the elevator ALL DAY AND ALL NIGHT LONG. EXTREMELY ANNOYING!!!

I liked that it was waterfront. I did not like all the homeless people sleeping all over the streets close by.

The room smelled like smoke, the carpet was dirty and stained along with the couch in the room. The bed was squeaky and uncomfortable. bathroom was dingy. Disappointing for any price.

We liked that the hotel was in walking distance to the TIAA Field

Very friendly and clean

Dinning location, room and staff.

my trip was cancelled at the last minute so i am unable to give you any updates

Location was great, we were able to walk to downtown and TIAA stadium. Food options at the hotel were very convenient, market cafe with all the snacks you could want and a restaurant we did not visit but looked nice for a sit down meal. Parking was $20 a night but the lot is monitored by an attendant, safe place to leave a rental.

Clean, friendly staff, and a pool on the roof! Highly recommend.

Clean facility with friendly service

E Coastline Dr Jacksonville FL

Hotel highlights

  • Walking distance to Florida Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Jacksonville, Hyatt Regency Jacksonville is within a 5-minute walk of Florida Theatre and within 15 minutes of other popular attractions like Times-Union Center for the Performing Arts. This 4-star hotel welcomes guests with 951 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 951 rooms provide iPod docks, coffee makers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Safes, ironing boards, and desks are other standard amenities.


Property features

At Hyatt Regency Jacksonville, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 39 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite (St Johns)

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Executive Suite

1 King Bed | Sleeps 3

Club Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Jacksonville

Everyone (24) Couples (7) Family (10)
5
Everyone

Great

By on Apr 12, 2022

5
Friends

Good area

By on Apr 11, 2022

Review comment responded on Apr 11, 2022

Thank you for staying with Hyatt Regency Jacksonville. We look forward to your next stay.

3
Business Business

Everything was good except had an issue with my sink in my room with water overflowing never got the problem fix pay too much money to have a sink stocked up

By on Apr 7, 2022

Review comment responded on Apr 11, 2022

We apologize for that inconvenience during your stay. Thank you for reporting the issue.

5
Everyone

Loved it

By on Mar 11, 2022

Review comment responded on Apr 11, 2022

Thank you for staying with Hyatt Regency Jacksonville. We look forward to your next stay.

5
Partner Couples

This is our go to hotel in Jacksonville. Right on the riverfront. Wonderful bar and restaurant. Very nice rooms and excellent staff. Convenient self parking.

By on Mar 8, 2022

Review comment responded on Apr 11, 2022

Thank you for staying with Hyatt Regency Jacksonville. We look forward to your next stay.

2
Friends

The rooms needs to be refurbished. I left my jewelry in the room and when I called lost and found to see if housekeeping retrieved my jewelry, I was told by Angel someone would get back to me ASAP. As of today, I am still waiting for someone to call me back. I would not recommend staying at this location.

By on Feb 24, 2022

3
Everyone

I was the first room off the elevator. Heard the elevator ALL DAY AND ALL NIGHT LONG. EXTREMELY ANNOYING!!!

By on Jan 31, 2022

3
Partner Couples

I liked that it was waterfront. I did not like all the homeless people sleeping all over the streets close by.

By on Jan 17, 2022

1
Everyone

By on Dec 25, 2021

5
Everyone

By on Dec 21, 2021

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