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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, 4-minute walk to St. Johns Town Center

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Lobby
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Property entrance
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

2 Queen Beds Room

  • Sleeps 4

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About the neighborhood

Jacksonville

Located in Southside within a 5-minute walk of St. Johns Town Center, Tru By Hilton Jacksonville St Johns Town Center is within a mile (2 km) of other popular attractions like University of North Florida. This 98-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • Topgolf - 16 min walk - 0.9 miles
  • University of North Florida - 2 min drive - 1.3 miles
  • Morocco Shrine Center - 3 min drive - 2.1 miles
  • Mayo Clinic Florida - 10 min drive - 7.8 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, 4-minute walk to St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This hotel also has coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

Is free cancellation available at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do near Tru By Hilton Jacksonville St Johns Town Center?

This hotel is situated in Southside within a short 4-minute walk of St. Johns Town Center and also 19 minutes on foot from Topgolf. UNF Arena is also within a driving distance of 2.5 mi.

Will I be able to park at Tru By Hilton Jacksonville St Johns Town Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Jacksonville St Johns Town Center have a casino?

No, Tru By Hilton Jacksonville St Johns Town Center doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Jacksonville St Johns Town Center?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru By Hilton Jacksonville St Johns Town Center?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and bathrobes as well as a 24-hour fitness facility.

Does Tru By Hilton Jacksonville St Johns Town Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Jacksonville St Johns Town Center have a restaurant that serves breakfast?

Yes, Tru By Hilton Jacksonville St Johns Town Center serves buffet breakfast each morning for a surcharge from its snack bar.

Will Tru By Hilton Jacksonville St Johns Town Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Tru By Hilton Jacksonville St Johns Town Center for a fee of USD 75 per accommodation, per day.

Are there connecting rooms at Tru By Hilton Jacksonville St Johns Town Center?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Tru By Hilton Jacksonville St Johns Town Center?

The closest major airport to Tru By Hilton Jacksonville St Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.2 mi away (14 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.5 mi away (31-minute drive).

Can I book a room with a balcony at Tru By Hilton Jacksonville St Johns Town Center?

No, there aren't any guestrooms with balconies at Tru By Hilton Jacksonville St Johns Town Center.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 852 reviews
Rating 8 - Good. 148 out of 852 reviews
Rating 6 - Okay. 55 out of 852 reviews
Rating 4 - Poor. 23 out of 852 reviews
Rating 2 - Terrible. 25 out of 852 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jayson

Stayed 1 night in Dec 2025

2/10 Terrible

Debbie

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are motorcycles racing at night they were motorcycles racing at night
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check was easy and all the staff was welcoming. We enjoyed our visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. And the rooms were small, but clean. I’m just not one for staying places with no carpet.
Stayed 1 night in Aug 2025

2/10 Terrible

Dwayne

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Stayed 2 nights in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly. Room was clean and breakfast was fresh and great variety. Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Chance

Stayed 1 night in Oct 2025

10/10 Excellent

Wilhemenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms Friendly Staff Wonderful Breakfast Good Location
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Amenities
Customer Service
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilhemenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! We travel with family often. Excellent breakfast with choices. Kid friendly. Everything was accessible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elissa

Stayed 2 nights in Oct 2025

10/10 Excellent

christa

Stayed 2 nights in Oct 2025

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brad

Liked: Cleanliness, property conditions & facilities
Housekeeping started knocking on the door at 9 AM. Key card didn’t work in front desk had difficulty programming it.
Stayed 1 night in Oct 2025

10/10 Excellent

darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

george

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredibly clean. 2 minute walk to Buffalo Wild Wings
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Raniesha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon entering the room there was a horrible smell. The whole room smelt like it. The beds were hard and their was hair on my pillow
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was very clean and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Caj

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely friendly.
Stayed 1 night in Sep 2025

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