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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

A self-service beverage station with a refrigerated display and a coffee machine.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.
A modern lounge area with seating, tables, and hanging lights.
A snack display in a store with various chips and snacks.
A modern hotel reception area with a curved wooden reception desk, a digital display, and a view of the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern room with a wooden desk, a blue cushioned bench, a wall-mounted TV, and a blue office chair.

Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A compact, black-framed side table with a wooden top, positioned next to a bed in a modern bedroom.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a wooden bed, a desk, and a large window with blinds.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Exterior

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
$108 nightly
The price is $123
Aug 9 - Aug 10
Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Southside within a 5-minute walk of St. Johns Town Center, Tru By Hilton Jacksonville St Johns Town Center is within a mile (2 km) of other popular attractions like University of North Florida. This 98-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • Topgolf - 18 min walk - 1.0 mile
  • University of North Florida - 3 min drive - 1.5 miles
  • Morocco Shrine Center - 4 min drive - 1.9 miles
  • EverBank Stadium - 16 min drive - 12.7 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Talkin' Tacos Towncenter - ‬12 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This hotel also has coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
Southside
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
$108 nightly
The price is $123
Aug 9 - Aug 10
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

Is free cancellation available at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on Jul 26, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru By Hilton Jacksonville St Johns Town Center?

This hotel is situated in Southside within a short 4-minute walk of St. Johns Town Center and also 19 minutes on foot from Topgolf. You'll also find UNF Arena and Hodges Stadium within a short drive.

Is parking available on site at Tru By Hilton Jacksonville St Johns Town Center?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru By Hilton Jacksonville St Johns Town Center have a casino?

No, Tru By Hilton Jacksonville St Johns Town Center doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Jacksonville St Johns Town Center?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Jacksonville St Johns Town Center good for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and bathrobes as well as a 24-hour gym.

Does Tru By Hilton Jacksonville St Johns Town Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru By Hilton Jacksonville St Johns Town Center have a restaurant that serves breakfast?

Yes, Tru By Hilton Jacksonville St Johns Town Center serves buffet breakfast each morning for a surcharge from its snack bar.

Will Tru By Hilton Jacksonville St Johns Town Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Tru By Hilton Jacksonville St Johns Town Center for a fee of USD 75 per accommodation, per day.

Does Tru By Hilton Jacksonville St Johns Town Center have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tru By Hilton Jacksonville St Johns Town Center?

The closest major airport to Tru By Hilton Jacksonville St Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.2 mi away (14 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.5 mi away (31-minute drive).

Are there rooms with balconies that I can book at Tru By Hilton Jacksonville St Johns Town Center?

No, there aren't any guestrooms at Tru By Hilton Jacksonville St Johns Town Center that offer a balcony.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 929 reviews
Rating 8 - Good. 163 out of 929 reviews
Rating 6 - Okay. 61 out of 929 reviews
Rating 4 - Poor. 24 out of 929 reviews
Rating 2 - Terrible. 27 out of 929 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast had plenty of choices.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, & good breakfast bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
It had breakfast, pool tables, and the staff checked on you regularly and asked if you needed anything. We felt safe and it was close to shopping, eating, and golf.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allysa

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the beds were very uncomfortable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Very nice and helpful. Clean. Amenities was just what we needed.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, amenities
Great breakfast and great staff rooms clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wilhemenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms Friendly Staff Wonderful Breakfast Good Location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area
Stayed 1 night in Dec 2025
Verified

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay close to everything.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Romonia

Liked: Cleanliness, amenities, property conditions & facilities
Good condition. Well stocked snack choices for purchase. Great coffee.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever staying in a Tru. It was perfect for a short stay traveling on our way to Orlando. We appreciated the cleanliness and how the accommodations were just what was needed for a night while passing through. No carpet in the room gave it a cleaner feel. Breakfast in the AM was an added bonus. Staff was friendly and it was easy check in and check out. If you like shopping, the location is ideal with an unbelievable number of stores from Marshall’s to Upscale stores that include Gucci in the Town Center. This was a great find!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
Hotel had a nice lobby and the rooms were Small The beds were comfortable.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Has the feel of a budget European style hotel. Rooms are small but have all the essentials. No coffee in room but 24hr excellent coffee in the lobby. And the location is excellent across the street from the St John's Center.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the pancake machine was the most fun way to make pancakes.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Very nice breakfast setup. Nice clean room. So much nice shopping and dining within walking distance. The only complaint is outside noise. It sounded like there was some street racing going on at night. And someone in the room above me was heavy footed. With that said I would not hesitate to stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2026

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