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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated
Exterior
Exterior
Business center
Reception

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Located in Southside, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint is 1.4 mi (2.3 km) from Saint Vincent's Medical Center Southside and within a 10-minute drive of other popular attractions like HCA Florida Memorial Hospital. This 75-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.1 miles
  • St. Johns Town Center - 6 min drive - 5.1 miles
  • University of North Florida - 8 min drive - 6.8 miles
  • EverBank Stadium - 13 min drive - 9.6 miles
  • Jacksonville Naval Air Station - 21 min drive - 21.8 miles

Getting around

  • San Marco Station - 10 min drive
  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Applebee's Grill + Bar - ‬2 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint features free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a microwave in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free long-distance calls, free local calls, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 16 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville

Hometown Jacksonville

Hometown Inn Jacksonville Butler Blvd./Southpoint

Hometown Inn Butler Blvd./Southpoint

Hometown Jacksonville Butler Blvd./Southpoint

Hometown Butler Blvd./Southpoint

Frequently asked questions

Is a free cancellation option available at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint on May 24, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

This hotel is situated in Southside, close to St. Johns Town Center, Jacksonville Naval Air Station, and EverBank Stadium. You'll also find Orange Park Place Shopping Center and Dog Wood Park of Jacksonville within a short drive.

Will I be able to park at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint include a casino at the property?

No, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint doesn't have a casino.

Is there an indoor pool at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

No, there is no indoor pool at this hotel.

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

No, there isn't a spa tub at this hotel.

Does Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint have a restaurant that serves breakfast?

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers free continental breakfast each morning though there is no restaurant.

Does Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint for a fee of USD 20.00 per pet, per night.

Are there connecting rooms at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

The closest major airport to Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 12 mi away (17 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.3 mi away (28-minute drive).

Can I book a room with a balcony at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

No, you won't find guestrooms with balconies at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint.

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

5.0
Rating 10 - Excellent. 156 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 406 out of 1002 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Randy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival and entering the building, we could smell sewage and the front desk advised that there was problems with the sewer and it could be smelled when laundry was being done. Upon going into our room , we could smell how musty it was, and we also observed we had no telephone and there was no clock. The drawers to put clothing in was crooked and bend the table at the desk was coming apart Wood was exposed and cracked the condition of the property or in that room was completely unsatisfactory. We will never stay at this property ever again. This property needs updates. The staff was helpful and answered all of my questions.
Stayed 1 night in Mar 2026

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pillows were awful and shower is not great but for a night it is good for the money. Staff was nice.
Stayed 1 night in Feb 2026

8/10 Good

Derrick

Stayed 2 nights in Jan 2026

8/10 Good

Mario

Stayed 2 nights in Jan 2026

2/10 Terrible

Osky

Disliked: Cleanliness, amenities, property conditions & facilities
old rooms, old and stained sheets and pillowcases
Stayed 1 night in Jan 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Michael, orlando

Stayed 2 nights in Jan 2026

10/10 Excellent

Hailey

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean! Staff was so nice
Stayed 1 night in Jan 2026

10/10 Excellent

Darnithel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, only one problem, not to big but the heater didn't get room warm
Stayed 2 nights in Jan 2026

10/10 Excellent

Ahmad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The employee is very nice
Stayed 2 nights in Dec 2025

4/10 Poor

Jessica Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was gross and the entire first floor smelled like sewage daily... then overwhelming air fresheners to cover... a cleaning crew needs locked in this hotel with buckets of water, rags, and toothbrushes for a full detail from ceiling to floor. Every crack and crevice is dirty including urine stains in grout around toilet. The linens are stained and gross looking. The water pressure was poor and continued to run for a long time after turning off before stopping. I could go on. only saving grace- receptive, nice staff that attempted to address my issues. The "new clean linens" were stained also. Overall, gross. The nice and wellmeaning staff don't save it.
Stayed 2 nights in Dec 2025

6/10 Okay

Evan

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Dec 2025

4/10 Poor

Pablo

Traveled with family
Disliked: Cleanliness, staff & service, amenities
They claimed to have breakfast. A stale bagel and watered down coffee is not breakfast. Others were also complaining about this. Place looked like a place for low income stays. It had a musty smell when walking in and the room was dirty. We had to go get cleaning supplies to clean the bathroom and the room. Once my wife got it cleaned, she was a little relaxed. People were sitting on the floor smoking in front of the location.
Stayed 3 nights in Dec 2025

4/10 Poor

Gaurav

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They have very limited option for breakfast and those are also not filling properly by the staff. You have to ask for everything to be filled.
Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Stayed 1 night in Dec 2025

2/10 Terrible

Tejal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets in rooms were stinking. There were only bagels & oats for breakfast… Service was very slow.
Stayed 1 night in Dec 2025

4/10 Poor

Ajay

Traveled with family
Disliked: Cleanliness, amenities
Not a pleasant stay. Water in shower was very low. AC did not work, had to change the room.
Stayed 1 night in Dec 2025

4/10 Poor

jerome

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Found dead roaches in the fridge and a baby roach crawling around the room
Stayed 1 night in Dec 2025

2/10 Terrible

Kayann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was gross and smelled like old sweaty socks; was in very poor condition. Didn’t want to touch anything especially the carpet and bedspread.
Stayed 1 night in Nov 2025

4/10 Poor

Troy

Disliked: Amenities
Commode got clogged. No one came to fix it. No remote for tv.. continental breakfast sucked..
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly but that was about the only positive. They were helpful, polite and in general just nice when interacting with them. Pictures were dressed up way too much and didn't reflect the room condition. When I checked into my room there were chip crumbs all over the floor and nightstand. Bathroom smelled so strongly of mildew that even with the door closed it covered the whole room. Sticky parts on the carpet led me to always wear shoes in the room. Leaving the room the whole building has a weird smell. Had a $50 deposit due on check-in don't remember seeing that when reserving but could've been my fault missing it. I had the money to cover but I think there should be more noticeable communication stating that for people who may not have that extra $50. Walls and doors were beyond thin, could hear the room next to me having a normal conversation all throughout the night keeping me awake. Hotels right next to it were similar price and I would recommend anyone check out those ones instead as there's no way it could be worse than this one.
Stayed 3 nights in Dec 2025

2/10 Terrible

jasemine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mildew and feet the entire week.
Stayed 5 nights in Dec 2025

8/10 Good

Michelle

Traveled with family
Liked: Staff & service
Staff was fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Harry, Jacksonville

Stayed 1 night in Nov 2025

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