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Recent guest reviews

Nice stay with family

Convenience! Everything is in walking distance. For example stores and restaurants.

The only bad thing and I think it was because of the whole COVID-19, is the room service. I stayed 3 days at the hotel & every time I needed something I had to go to the first floor to get things. Plus the first day I stayed, I found some leftover food in the fridge from the people that stayed before me. But besides all of that it was nice since I stayed in the suite that has the jacuzzi.

Close proximity to shops and airport. Rooms were clean and the staff was friendly.

Awesome place to stay. Love the fact that the coffee stand area in the room.

Everyone was really nice. The are serious about providing excellent serious. Marie at the front desk was really nice. She went above and beyond what we expected.

I thought there would be body wash for the shower but there isn't. bed seemed a little uncomfortable but not too terrible. Love the magnetic shower curtain

Hotel was close to airport, shuttle was consistent, was clean, comfortable and staff was nice.

Actually we did not plan to stay at this hotel. We were in town for a cruise that was leaving the following day. The hotel where we originally intended to stay was near the cruise terminal was booked and anything near the terminal was either extremely poor in condition or secluded from any stores, restr etc. We decided to drive to the airport area and after riding around for a bit we decided to call for rates at the Hilton. We were extremely pleased with our selection. The staff was pleasant and helpful and check in was a breeze. Our room was clean and comfortable and actually above our expectation. The hotel is near the airport, but quiet. We were close to all restr, a walmart and a variety of other stores, as there is a huge shopping area down the street if you need any last minute stuff. We would certainly stay here again! And as a added plus, its only about 15min from the cruise terminal.

The hotel was exactly what we wanted though was not overly thrilled about the breakfast but conveniently it was located close to a waffle house so that made up for it. The room was clean and bed was soft and able to get a good nite sleep before driving the rest of the way to our destinatio. Also perfectly located from the airport.

Location to airport great, van service provided drivers are very courteous, restaurant allows weary traveler to relax and enjoy dinner without traveling to another place

Location to airport and van service made traveling from Jacksonville pleasant and kept the morning smooth. Restaurant serves well planned meals

We've stayed here before, and were pleased. This visit was very brief, so didn't get to use the pool or other amenities. But again we had a great experience. Only "complaint" is one extremely common to most hotels: Lighting is poor near OTHER mirrors in the room, making it difficult for me to do hair and make-up while husband is taking a shower.

We couldn't have had a better experience! This hotel was eveything and more that we could have asked for, and we will definitely go again.

This hotel was very close to the airport, was clean, offered free shuttle to airport, and a nice breakfast buffet. Everyone was extremely friendly. It was also close to other restaurants and shopping.

I have no complaints. Bed was comfortable. Front staff was very helpful. Close to many restaurants.

I chose this hotel for its location {close to family} and its price, but was impressed with quality of the room and friendly, helpful staff. The hotel is also near several reasonably priced restaurants. Only two drawback noted: 1) The fan in the air vent in the bathroom wasn't functioning, making for very steamy showers and 2) The outside spa had a LARGE rim of black slime at the waterline. Not a big deal for us as the weather was HOT and we were enjoying the very clean pool instead.

Ranch Rd Jacksonville FL

Hotel highlights

  • Close to River City Market Place
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in North Jacksonville, Hilton Garden Inn Jacksonville Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 111-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.


Property features

At Hilton Garden Inn Jacksonville Airport, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a spa tub, conference space, and coffee/tea in a common area.

Room options

Suite, Accessible

1 King Bed | Sleeps 4

2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

One Bedroom Suite, One King Bed

1 King Bed | Sleeps 4

Room, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Jacksonville Airport

Everyone (5) Couples (13) Business (3) Family (10) Other (7)
5
Everyone

By on Mar 7, 2022

5
Family Business Business

Nice stay with family

By on Jan 27, 2022

Review comment responded on Jan 27, 2022

Thank you so much for taking the time to complete a review! We are so glad to hear that you and your family enjoyed your overall experience. We look forward to you visiting again in the future!

5
Partner Couples

Convenience! Everything is in walking distance. For example stores and restaurants.

By , from Fairburn, Georgia on Jul 18, 2020

5
Family with small children Family

The only bad thing and I think it was because of the whole COVID-19, is the room service. I stayed 3 days at the hotel & every time I needed something I had to go to the first floor to get things. Plus the first day I stayed, I found some leftover food in the fridge from the people that stayed before me. But besides all of that it was nice since I stayed in the suite that has the jacuzzi.

By , from Louisiana on Jul 14, 2020

4
Everyone

By on Nov 17, 2019

5
Business Business

Close proximity to shops and airport. Rooms were clean and the staff was friendly.

By on Oct 24, 2019

5
Partner Couples

Awesome place to stay. Love the fact that the coffee stand area in the room.

By on Jul 10, 2019

5
Partner Couples

Everyone was really nice. The are serious about providing excellent serious. Marie at the front desk was really nice. She went above and beyond what we expected.

By on Apr 14, 2019

5
Everyone

By on Feb 9, 2019

3
Everyone

I thought there would be body wash for the shower but there isn't. bed seemed a little uncomfortable but not too terrible. Love the magnetic shower curtain

By on Jun 30, 2018

Hilton Garden Inn Jacksonville Airport

13503 Ranch Rd, Jacksonville, FL 32218
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