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Hilton Garden Inn Jacksonville Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville Airport

Breakfast and dinner served
Exterior
Select Comfort beds, in-room safe, desk, blackout drapes
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Mobility/Hearing Accessible with Tub

Select Comfort beds, in-room safe, desk, blackout drapes

2 Queen Mobility/Hearing Accessible with Tub

  • Sleeps 4
  • Free WiFi

View all photos for 1 KING BED 1 BEDROOM SUITE WITH SOFABED

Combined shower/tub, free toiletries, hair dryer, towels

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

View all photos for Standard - 2 Doubles

Select Comfort beds, in-room safe, desk, blackout drapes

Standard - 2 Doubles

9.0 out of 10
Wonderful
(11 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Room

Select Comfort beds, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area | 32-inch LCD TV with cable channels, TV, video-game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

32-inch LCD TV with cable channels, TV, video-game console

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible

32-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

Select Comfort beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jacksonville

Located in Northside, Hilton Garden Inn Jacksonville Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 111-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • River City Market Place - 10 min walk - 0.6 miles
  • Jacksonville Zoo and Gardens - 11 min drive - 9.4 miles
  • EverBank Stadium - 20 min drive - 18.4 miles
  • St. Johns Town Center - 25 min drive - 26.3 miles
  • Jacksonville Naval Air Station - 30 min drive - 26.1 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jacksonville Airport

At Hilton Garden Inn Jacksonville Airport, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a hot tub, conference space, and coffee/tea in a common area.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Hyatt Place Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 2,507 reviews
$105 nightly
The price is $119
Jun 8 - Jun 9
Total with taxes and fees
Hyatt Place Jacksonville Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Jacksonville

Jacksonville Hilton

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Jacksonville Airport

Hilton Garden Inn Jacksonville Airport Hotel

Hilton Garden Inn Jacksonville Airport Jacksonville

Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Airport?

Hilton Garden Inn Jacksonville Airport provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jacksonville Airport?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Airport on Jun 7, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hilton Garden Inn Jacksonville Airport?

This hotel is situated in Northside, close to Jacksonville Zoo and Gardens, River City Market Place, and Pecan Park Flea and Farmers' Market. You'll also find Oceanway Community Center and Anheuser-Busch Brewery within a short drive.

Is there parking available at Hilton Garden Inn Jacksonville Airport?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Jacksonville Airport feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Airport?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Hilton Garden Inn Jacksonville Airport?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Garden Inn Jacksonville Airport have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton Garden Inn Jacksonville Airport feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Jacksonville Airport serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Jacksonville Airport allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Airport for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Jacksonville Airport have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Jacksonville Airport?

The closest major airport to Hilton Garden Inn Jacksonville Airport is Jacksonville International Airport (JAX), which is 2.3 mi away (8 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.3 mi away (24-minute drive).

Are there rooms with balconies at Hilton Garden Inn Jacksonville Airport?

No, there aren't any guestrooms at Hilton Garden Inn Jacksonville Airport that offer a balcony.

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 986 reviews
Rating 8 - Good. 274 out of 986 reviews
Rating 6 - Okay. 101 out of 986 reviews
Rating 4 - Poor. 53 out of 986 reviews
Rating 2 - Terrible. 37 out of 986 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and met our needs. An average Hilton. 4/5
Stayed 1 night in Feb 2026

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities
Clean and easy check in
Stayed 1 night in Feb 2026

2/10 Terrible

Rachael

Disliked: Staff & service
This was THE WORST hotel experience we have ever ever had. We can't say how disappointed we were. The computers were down - which in and of its self is understandable - but they told us there was nothing at all they could do. Waited hours. No help. No concern. No assistance in finding another place to stay. All that after getting off a plane.
Stayed 1 night in Feb 2026

2/10 Terrible

Rebecca

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Yes hotel room was great
Stayed 1 night in Feb 2026

10/10 Excellent

don

Liked: Cleanliness, amenities, property conditions & facilities
yes all was great!
Stayed 3 nights in Feb 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean, warm and helpful staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service
Nice place to stay, however they don’t have free breakfast!
Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

4/10 Poor

Jennifer

Traveled with group
Our toilet wouldn't work, and our fridge didn't cool. The rest of the room was fine. After they fixed the toilet, they gave me attitude for asking that the floor be mopped from the spill-over. Their "bar" didn't have wine or beer and their mixed cocktails were weak and not made correctly. This location has some work to do!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Accommodating staff and a pleasant, quiet weekend.
Stayed 3 nights in Feb 2026

6/10 Okay

Kurt

Liked: Amenities
Well, room and staff where good, but killed 3 roaches the second night. The room above me had music so loud, they had to take care of. Never had any problems with Hilton until now. I will still stay in the future.
Stayed 2 nights in Feb 2026

8/10 Good

Rose E, Ocean Springs

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Ann, Eau Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Aleasha, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
I worked at a 5 star resort for 8byears. The accommodations were lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026

4/10 Poor

James

Room wasn't available to check in at said time. Room hadn't even been started cleaning at 3:10
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice. But security latch was hanging from one bolt. Service at front desk was great COFFEE MAKER WAS BROKEN. all caps because I had a 4 hr drive and had to leave before breakfast so my no coffee until I had to stop
Stayed 1 night in Jan 2026

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