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Wyndham Garden Jacksonville

3.0 out of 5.0

Wyndham Garden Jacksonville

3.0 out of 5.0

Recent guest reviews

It was ok. They can do a better job in cleaning. It was hair found in the bathtub and in the sheets.

The property is going through a renovation, so I would like to believe some of the disarray is due to that. The vestibule on my floor where the ice machine is located was empty and had stains all up the wall. My room was clean, but the hallways were not. Also, the hallways echoed so even though I was at the end of the hall, I could hear conversations happening at the elevator.

Second visit in six months - still renovating and I'm sure it will be beautiful when done. But, with an advanced reservation (through Orbitz) we ended up with a room literally in the middle of the construction work. Halls were dusty (can't be helped in this situation) and construction workers started ACROSS the hall from our room at 7:45 AM, Otherwise, the stay was nice - great staff and, although we didn't need or use them - nice additional amenities (pool etc.) for most travelers.

Clean and neat... friendly staff...pet friendly with reasonable fee... no continental breakfast but not an issue...

THE FACILITY CURRENTLY HAD CONSTRUCTION UNDERWAY ON THE 2ND FLOOR BUT I LIKE THE ROOMS, VERY CLEAN AND COMFORTABLE. THE PRICE OF THE ROOMS WAS VERY COST EFFICIENT ($64) PER NIGHT. WHICH IS WHY I COULDN'T COMPLAIN ABOUT NOT HAVING A COMPLIMENARY BREAKFAST AVAILABLE.

Great price for this hotel .enough parking . I think the hotel is serviced very poorly . Out toilet clogged 2 times . Even after maintenance lady plunged , it clogged again .we had to go to common toilet in 1st floor . It was not clean at all , My wife and 2 kids went to swimming pool around 6 pm . A guy came with a bottle and started drinking alcohol right in front of the pool and started talking bad words in phone. He was staring at them and another family with kids in pool . My wife and kids and other family had to leave . Extremely unpleasant experience. We will never go back to this hotel .

Some of my towels were dirty. The offered a discount.

Excellent location, rooms clean, friendly service. Great value.

Beware. This property is in construction / reno mode. Most of the rooms on my floor were being worked on.

Hotel is great just need to have their janitors keep up with the rooms that’s my personal thoughts

I Have stayed at this property for years. I think I have only stayed there once since it has become Wyndham. I usually travel for business to JAX about every 5-6 weeks. They have done a wonderful job in remodeling the lobby. I guess they ran out of money before they could get vacuum cleaners. It’s a shame they spent all that money and have the halls be so dirty. It didn’t look like they vacuumed my room and definitely not mopped. I had to ask for toilet paper, cups, coffee. The Direct TV wouldn’t get NBC or ABC plus other cable channels. I was there 3 nights and stations would never come in. I will never get Dish or stay at hotel that has Dish. Not really happy.

Location was excellent. Two nights there, neither night slept at all. one night the floor was full of high school kids slamming doors till 3am. The following night perhaps I was just paranoid, because I believe the kids were gone. But, I have never been in a hotel where the doors, when closed, sounds like an explosion down the hall...BOOM!!!

Wish there was breakfast or at least coffee offered.

Nice hotel. Easy access to the interstates. Pleasant staff.

Stayed three nights - first night had a problem sleeping with a loud neighbor (connecting suite door made his 5 AM phone call a shared experience).. Young lady at the desk quickly found an available room and handled the transaction smoothly. Kudos.

Not the best one . Our TV was NOT working , so we had to change rooms , the breakfast in the restaurant after hours is expensive and takes forever to be served. The fitness room also was NOT available.

Ok hotel kinda dirty nice and close to amenities shopping food gas overall Reno the hotel but dirty

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Baymeadows within a short walk of Saint Vincent's Medical Center Southside, Wyndham Garden Jacksonville is within a mile (2 km) of Dog Wood Park of Jacksonville. This 3-star hotel welcomes guests with 181 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 37-inch a TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Wyndham Garden Jacksonville, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Accessible (Roll-In Shower)

Full 2 | Sleeps 4

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Wyndham Garden Jacksonville

Everyone (41) Couples (86) Business (69) Family (49) Other (31) Friends (11)
4
Partner Couples Families

It was ok. They can do a better job in cleaning. It was hair found in the bathtub and in the sheets.

By on May 20, 2019

3
Families

The property is going through a renovation, so I would like to believe some of the disarray is due to that. The vestibule on my floor where the ice machine is located was empty and had stains all up the wall. My room was clean, but the hallways were not. Also, the hallways echoed so even though I was at the end of the hall, I could hear conversations happening at the elevator.

By on May 19, 2019

3
Partner Couples Families

Second visit in six months - still renovating and I'm sure it will be beautiful when done. But, with an advanced reservation (through Orbitz) we ended up with a room literally in the middle of the construction work. Halls were dusty (can't be helped in this situation) and construction workers started ACROSS the hall from our room at 7:45 AM, Otherwise, the stay was nice - great staff and, although we didn't need or use them - nice additional amenities (pool etc.) for most travelers.

By on May 16, 2019

2
Everyone

By on May 2, 2019

Review comment responded on May 6, 2019

Dear Valued Guest, We appreciate you for allowing our team to accommodate you and your family. Thank you! Sincerely, Wyndham Garden Jacksonville Management Team

5
Everyone

By on Apr 28, 2019

Review comment responded on May 1, 2019

Dear Valued Guest, Thank you for staying with us and for the perfect 5 out of 5 guest rating! It would be our pleasure to serve you and your family during a future visit to Jacksonville! Sincerely, Wyndham Garden Jacksonville Management Team

5
Families Families

Clean and neat... friendly staff...pet friendly with reasonable fee... no continental breakfast but not an issue...

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Dear Valued Guest, Thank you for this outstanding review and the perfect 5 out of 5 guest rating! We appreciate you for staying with us! It would be our pleasure to continue to serve you in your travels to Jacksonville! Sincerely, Wyndham Garden Jacksonville Management Team

4
Families

THE FACILITY CURRENTLY HAD CONSTRUCTION UNDERWAY ON THE 2ND FLOOR BUT I LIKE THE ROOMS, VERY CLEAN AND COMFORTABLE. THE PRICE OF THE ROOMS WAS VERY COST EFFICIENT ($64) PER NIGHT. WHICH IS WHY I COULDN'T COMPLAIN ABOUT NOT HAVING A COMPLIMENARY BREAKFAST AVAILABLE.

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Dear Valued Guest, Thank you for this great review! We appreciate your kindness and understanding as we wrap up out latest enhancement project. It would be our pleasure to serve you during future visits to Jacksonville! Sincerely, Wyndham Garden Jacksonville Management Team

1
Family with small children Friends Families

Great price for this hotel .enough parking . I think the hotel is serviced very poorly . Out toilet clogged 2 times . Even after maintenance lady plunged , it clogged again .we had to go to common toilet in 1st floor . It was not clean at all , My wife and 2 kids went to swimming pool around 6 pm . A guy came with a bottle and started drinking alcohol right in front of the pool and started talking bad words in phone. He was staring at them and another family with kids in pool . My wife and kids and other family had to leave . Extremely unpleasant experience. We will never go back to this hotel .

By on Apr 20, 2019

Review comment responded on Apr 22, 2019

Dear Valued Guest, Thank you for your feedback. Please accept our sincere apology for the inconvenience brought upon by the difficulties you encountered. Management has since addressed your comments specifically with the team to improve upon. We appreciate you for allowing us to accommodate you and your family. Sincerely, Wyndham Garden Jacksonville Management Team

4
Business Business Travelers

Some of my towels were dirty. The offered a discount.

By on Apr 10, 2019

Review comment responded on Apr 10, 2019

Dear Valued Guest, Thank you for staying with us and for the awesome 4 out of 5 guest rating! We appreciate your patience and graciousness as we worked to correct the issue you encountered. Our most sincere apology to you! It would be our pleasure to serve you and your family during your future visits to Jacksonville! Sincerely, Wyndham Garden Jacksonville Management Team

4
Families

Excellent location, rooms clean, friendly service. Great value.

By on Apr 5, 2019

Review comment responded on Apr 5, 2019

Dear Valued Guest, We appreciate you for taking the time to leave this outstanding review! So glad you enjoyed your stay! It would be our pleasure to serve you in the future! Sincerely, Wyndham Garden Jacksonville Management Team