Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Terrace/patio
Outdoor pool
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪5 min drive‬
  • Place, University of North Florida
    ‪6 min drive‬
  • Place, Mayo Clinic Florida
    ‪12 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Southside, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of popular sights such as Saint Vincent's Medical Center Southside and St. Johns Town Center. This 119-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 2.7 miles
  • St. Johns Town Center - 5 min drive - 3.6 miles
  • University of North Florida - 6 min drive - 5.4 miles
  • Mayo Clinic Florida - 12 min drive - 9.6 miles
  • EverBank Stadium - 13 min drive - 9.2 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Phở Today - ‬7 min walk
  • ‪Miller's Ale House - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at Hilton Garden Inn Jacksonville JTB/Deerwood Park enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a hot tub, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Hilton Garden Inn Jacksonville JTB/Deerwood Park offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville JTB/Deerwood Park on Nov 27, 2025 start from $109.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Jacksonville JTB/Deerwood Park?

This hotel is situated in Southside, close to St. Johns Town Center, UNF Arena, and The Avenues. You'll also find Dog Wood Park of Jacksonville and Regency Square Mall within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a casino on the premises?

No, Hilton Garden Inn Jacksonville JTB/Deerwood Park doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

Is Hilton Garden Inn Jacksonville JTB/Deerwood Park good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville JTB/Deerwood Park serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hilton Garden Inn Jacksonville JTB/Deerwood Park allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Jacksonville JTB/Deerwood Park for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Garden Inn Jacksonville JTB/Deerwood Park?

The closest major airport to Hilton Garden Inn Jacksonville JTB/Deerwood Park is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 8.1 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 21.7 mi away (27-minute drive).

Are there rooms with balconies at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville JTB/Deerwood Park.

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LUIS EDUARDO, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel are very welcoming and helpful
Stayed 2 nights in Aug 2025

8/10 Good

Yashica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at Hilton Garden Inn in Jacksonville while vacationing with family. The location was great with lots of restaurants, shopping, and even a movie theater. Also the staff was so welcoming and professional. I would absolutely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Stayed 1 night in Jul 2025

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Staff are amazing. Great amenities. Room needs some minor maintenance but I dont believe our issue was reflective of the whole property. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
There were two air moving machines (maybe an AC and a dehumidifier) in the hallway across from my room and it was o loud all night. I wasn’t able to sleep.
Stayed 1 night in Jul 2025

8/10 Good

Detrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Casandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Manish

Traveled with family
Disliked: Cleanliness, staff & service
Despite of reminding to morning front desk twice trash was not removed from room and we have to live with stinking room. Though rooms have two bed and says good for 4 but don't expect that two adults can fit in one bed . Size is not appropriate.
Stayed 2 nights in Jul 2025

4/10 Poor

Catherine

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff was wonderful! The hallway smelled of mildew and our fridge smelled terrible. The walls were very thin so you could hear every move the neighbor made. Beds were not very comfortable. When I asked to cancel an upcoming reservation they were accommodating
Stayed 1 night in Jul 2025

10/10 Excellent

Bendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Stayed 2 nights in Jul 2025

6/10 Okay

Jesse, Pembroke Pines

There were these air humidifiers that ran constantly on my floor due to new carpet. I was told the humidifiers were there to keep the carpet flat. In any case they were noisy and the carpet smells of newness were all over the floor. The morning staff at front desk were not very friendly but the evening shift were much better.
Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, room comfort

Meh

Hotel was very warm on the fourth floor, they had a very large industrial unit in the hall. Pool was dirty, hot tub was full of algae which was disappointing as I chose this location specifically for the pool and hot tub. Not sure that I will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Stayed 5 nights in Jun 2025

6/10 Okay

Faith

Business traveler
Liked: Cleanliness, amenities
Left my IPad at the hotel. Have of it being at the hotel at 702am while ai was in a dental office having oral surgery. Call several consecutive days and told it was not found.
Stayed 2 nights in Jun 2025

8/10 Good

Kerstin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The room was clean, the beds were comfortable, though smaller than expected. There are lots of restaurants around and a nice walking trail. Why not 5 stars: the hot tub did not work and was not cleaned. The pool was also full of leaves and not as in the pictures. I went with my kids and we wanted to spend time at the pool, so that was a let down. Otherwise? It’s a nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Heaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

This hotel was a 10/5! Would recommend. Friendly staff, clean, perfect area! I did think the bed was a little firm incase someone does not like that BUT the hotel stay again was amazingly perfect! My boyfriend and I will be back!
Stayed 2 nights in Jun 2025

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at the Hilton was good. Clean, quiet, the staff was professional and friendly. The only issue was the refrigerator it didn’t get cold enough and my food spoiled. Something that needs to be looked.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very convenient
Stayed 2 nights in Jun 2025

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025