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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 out of 5.0

Recent guest reviews

Next to malls and restaurants, good location for business or for passing through on a road trip.

I enjoyed my stay. The one negative was that the bed was too hard. Positive experience with the location and everything else. I enjoyed the gym. The staff were pleasant except for the two women who flirted with my significant other. I would stay again.

Room was just mediocre. Bed wasn't the most comfortable. It was ok for just a quick trip.

I was satisfied with this stay. The room was fine and spacious. Bed was comfy with comfy pillows. Location was great! The lobby smelled bad like a hospital type smell. Our room had this type of smell too mixed with bleach from the cleaning supplies. We assumed there was continental breakfast but it turned out to be a $12.95 per person "buffet". Looked just like any other hotel's free breakfast to me. But overall it was pretty good for the price.

The room was everything I expected. I'm very funny about what I look for in a room and I was very pleased. The bed I would have taken it home if I could have, it was that comfortable.

Overall the hotel stay was fantastic. We enjoyed the outdoor pool and hot tub facility. Very relaxing stay. Will stay here again.

Staff was great and accommodating. Room had cracked ceiling and a noisy box spring, but was clean and well appointed. Easy to get to, great price, convenient to Town Center and Ponte Vedra.

We stayed at this hotel last year around the same time and wanted to return back there. Although we had to change rooms more than once we still enjoyed our stay. We received excellant service and the staff Sarah was very helpful and courteous.

Really enjoyed this hotel. Staff were pleasant and very helpful. Would stay here again. Close to shops, restaurants, and about a 10 -15 minute drive to the beach.

We enjoyed the location, the staff, and the cleanliness. The hot tub was sweet !! The only knock was that the mattress was a little firm for our comfort. Would recommend and will return, btw,,,The breakfast is not complimentary and they did not tell us at check in.

Room was clean. The bed and desk chair were comfortable. The great breakfast was great way to start the day.

Everyone at the hotel was great. The room was quite and the pool was right outside my room. Will be returning.

Great Location, close to restaurants, bars, and shopping!

Love how clean it is! Was right down the street from where i needed to be. Lots of local shopping and food.

very ggod

While this hotel was very clean and in a great location, we were VERY disappointed that the internet service in the room was down. We were not made aware of this at check in and after having trouble connecting to the internet in our room, we were finally told that the hotel was working on the computer connections to the rooms and that not all of the rooms had been updated. We asked if changing rooms was a possibility but were told that they could not ensure that we would have connection as they did not know which rooms were still affected. Since we were traveling on business this was a major issue. Luckily there was a business center in the lobby that we were able to use but it was also down one day. Our favorite part of our stay was the breakfast and the wait staff in the restaurant. They were always cheerful and friendly and helped us get our day off to a great start.

We were going to the Mayo Clinic and needed a place to stay for a night between appointments. Excellent location. Convenient to major roads and tons of restaurants. Service was excellent. Restaurant next door plays music that you can hear in the rooms in the evening. Good value for price but not going to make anyone jump for joy.

Friendly and courteous staff, very helpful when my luggage did not arrive.

The Hilton Garden Inn was an extremely comfortable hotel. The staff are wonderful and make you feel at home. The hotel rooms themselves are so nice that you never want to leave them. The area surrounding the hotel is very nice as well. There are many resturantes with extremely good food, and reasonable prices. There are also many places to shop.

The hotel desk clerk was so knowledgeable and friendly when I checked-in 5-23-08 PM and doesn't have any idea where the wedding reception, church and the location of the bride's address. So she got me a mapquest info and it made my trip a lot smoother.

9745 Gate Pkwy N Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Southeast Jacksonville, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of sights such as St. Johns Town Center and Saint Vincent's Medical Center Southside. This 119-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also close to this Jacksonville hotel are University of North Florida and Hands on Children's Museum.


Dining

Start your day off with cooked-to-order breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All of Hilton Garden Inn Jacksonville JTB/Deerwood Park's 119 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer free toiletries. Free weekday newspapers, phones, and ironing boards are other standard amenities.


Property features

At Hilton Garden Inn Jacksonville JTB/Deerwood Park, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 2

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Everyone (1) Couples (7) Business (7) Family (3) Friends (1) Other (1)
4

good location

Everyone

Next to malls and restaurants, good location for business or for passing through on a road trip.

By , from MIA on Jul 2, 2017

5

nice but could be better

Couples

I enjoyed my stay. The one negative was that the bed was too hard. Positive experience with the location and everything else. I enjoyed the gym. The staff were pleasant except for the two women who flirted with my significant other. I would stay again.

By on Sep 1, 2015

3

single night business

BusinessTravelers

Room was just mediocre. Bed wasn't the most comfortable. It was ok for just a quick trip.

By on Jun 23, 2014

3

good value

Couples

I was satisfied with this stay. The room was fine and spacious. Bed was comfy with comfy pillows. Location was great! The lobby smelled bad like a hospital type smell. Our room had this type of smell too mixed with bleach from the cleaning supplies. We assumed there was continental breakfast but it turned out to be a $12.95 per person "buffet". Looked just like any other hotel's free breakfast to me. But overall it was pretty good for the price.

By on Feb 16, 2014

4

a great nites rest.

Families

The room was everything I expected. I'm very funny about what I look for in a room and I was very pleased. The bed I would have taken it home if I could have, it was that comfortable.

By on Jun 9, 2013

4

good birthday celebration getway

Families

Overall the hotel stay was fantastic. We enjoyed the outdoor pool and hot tub facility. Very relaxing stay. Will stay here again.

By on Jun 4, 2013

4

bargain hilton

Couples

Staff was great and accommodating. Room had cracked ceiling and a noisy box spring, but was clean and well appointed. Easy to get to, great price, convenient to Town Center and Ponte Vedra.

By on May 29, 2013

4

meeting

BusinessTravelers

We stayed at this hotel last year around the same time and wanted to return back there. Although we had to change rooms more than once we still enjoyed our stay. We received excellant service and the staff Sarah was very helpful and courteous.

By on Apr 16, 2013

4

nice hotel, quiet location!

Couples

Really enjoyed this hotel. Staff were pleasant and very helpful. Would stay here again. Close to shops, restaurants, and about a 10 -15 minute drive to the beach.

By on Jan 6, 2012

4

good overnight stay

Couples

We enjoyed the location, the staff, and the cleanliness. The hot tub was sweet !! The only knock was that the mattress was a little firm for our comfort. Would recommend and will return, btw,,,The breakfast is not complimentary and they did not tell us at check in.

By on Jan 3, 2012