Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior
Lobby
Terrace/patio
Lobby sitting area
Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪5 min walk‬
  • Place, St. Johns Town Center
    ‪3 min drive‬
  • Place, Mayo Clinic Florida
    ‪11 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

2 Double Beds

  • Sleeps 4

Two Double Beds-Pure Wellness

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Room with Two Double Beds - Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

2 Double Premium With In-Room Drink

  • Sleeps 4

Pure Wellness King Room

  • Sleeps 2

Mobility/Hearing Accessible Pure Wellness King Room with Tub

  • Sleeps 2

Hearing Accessible Pure Wellness Two Double Room

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

You may also like

About the neighborhood

Jacksonville

Located in Southside, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of popular sights such as Saint Vincent's Medical Center Southside and St. Johns Town Center. This 119-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Cinemark Tinseltown Jacksonville - 5 min walk - 0.3 miles
  • Saint Vincent's Medical Center Southside - 3 min drive - 2.5 miles
  • St. Johns Town Center - 3 min drive - 2.9 miles
  • University of North Florida - 5 min drive - 4.0 miles
  • Mayo Clinic Florida - 11 min drive - 9.6 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Phở Today - ‬7 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Family-friendly hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at Hilton Garden Inn Jacksonville JTB/Deerwood Park enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Hilton Garden Inn Jacksonville JTB/Deerwood Park offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville JTB/Deerwood Park on Dec 25, 2025 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Jacksonville JTB/Deerwood Park?

This hotel is situated in Southside, close to St. Johns Town Center, UNF Arena, and Regency Square Mall. You'll also find Dog Wood Park of Jacksonville and Hands on Children's Museum within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a casino on the premises?

No, Hilton Garden Inn Jacksonville JTB/Deerwood Park doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville JTB/Deerwood Park serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hilton Garden Inn Jacksonville JTB/Deerwood Park allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Jacksonville JTB/Deerwood Park for a fee of USD 150 per pet, per stay.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Garden Inn Jacksonville JTB/Deerwood Park?

The closest major airport to Hilton Garden Inn Jacksonville JTB/Deerwood Park is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 8.1 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 21.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, you won't find guestrooms with balconies at Hilton Garden Inn Jacksonville JTB/Deerwood Park.

Reviews

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

Keith, miami beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy, and the staff was excellent. We wanted to change our room and they were very accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to I-95

Pet-friendly area, everything was clean and the area was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyla

Stayed 5 nights in Aug 2025

10/10 Excellent

Tuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ermias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness
It was nice. Breakfast too expensive though
Stayed 3 nights in Aug 2025

6/10 Okay

Danyell

Stayed 3 nights in Aug 2025

6/10 Okay

danyell

Traveled with family
Disliked: Amenities, property conditions & facilities
I found out the room only had one bed, and my kids were staying with me. I had to buy an air mattress and then purchase an additional one the next day, without receiving an apology or even an offer for a discount. This will be my last time staying at the Hilton Garden.
Stayed 2 nights in Aug 2025

6/10 Okay

Rina

Stayed 2 nights in Aug 2025

2/10 Terrible

Arelys

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I would not stay here again

As soon as we got off the elevator on to our floor the smell of mold and moisture hit you. They have portable AC/air purifiers in the halls running constantly. Our room smelled like a wet towel that had been left in a pile on the floor over a week. Our bathroom door was water damaged.
Stayed 1 night in Aug 2025

8/10 Good

OLEG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brecfast was not included.
Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Amenities
Very loud hotel, traffic noise heard from my room. The receptionist was kind enough to move my room but still noisy with several high powered fans running in every hallway. The fridge in the room was beat up & noisey buzzing all night so I had to unplug it. I just needed quiet to sleep but was difficult.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The folks at the front desk were great. Plus, they reach out to me via text to ensure I was enjoying my stay. Excellent service
Stayed 2 nights in Aug 2025

10/10 Excellent

lasadra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Damtew

Business traveler
Liked: Property conditions & facilities
Breakfast was not the below the usual standard. And check-in wasn’t the best experience. I literally had to ask for water . Even if they know I was a gold member they ignored me. They gave me later because I asked for it
Stayed 1 night in Aug 2025

10/10 Excellent

RANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville Owes Me Nothing

It was the quiet retreat beautifully located near many eateries, the movies and many other fun activities I desired, needed and GOT! Thanks H-dawg🤗 Jacksonville
Stayed 3 nights in Aug 2025

10/10 Excellent

stuart

Liked: Property conditions & facilities
Good
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, the bed was awfully firm and the pillows were pancake flat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ermias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

LUIS EDUARDO, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel are very welcoming and helpful
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities

Room/Floor at Hilton a mess

Room was a mess - door looked like it was busted in. shades had no remote - we couldn't open them. power/usb ports did not work on each of nightstands. toilet paper holder kept falling off, stain on chair, loud noisy mechanical unit running 24/7 plugged in through a room that had wires all over it and kids were playing in it. we asked front desk for engineer, they never showed they told us they did not have another room for us that was handicap accessible with king bed.
room by ours that they left unlocked with mechanical unit running
room with mechanical
shade with no way to open
missing remote
Stayed 2 nights in Aug 2025

8/10 Good

TAMIKA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and friendly. The location of this property was kind of odd but there are a ton of restaurants in the area and it's really close to St Jonh's Town Center. The hidden fees were insane though! Luckily I had the extra $300 they charged for booking through Expedia instead of their hotel's website. The desk clerk suggested that was the reason most people stay at an IHG hotel...
Front of Hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Aishia

Stayed 1 night in Aug 2025