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Recent guest reviews

Everything nice

Nice hotel. Clean. Simple. Nice staff. Good location. Would go back.

Check in experience with Tysha was amazing, she is the best check in person we have ever had. Great personality, great suggestions, and wonderful attitude. Thank you

The hotel was convenient to our planned activities, had a lot of off-site amenities very close by. The area was "quiet" enough. The hotel itself was very well maintained, clean and had a very good breakfast. But what stood out to me about the place was the friendliness and professionalism of the staff. Whomever hired and trained these people did a great job.

Clean, quiet, friendly staff and located in a very nice area.

Very centrally locates got my needs. Very nice rooms, although a bathroom fan and more water pressure would have been helpful.

Shower curtain smelled of mold and mildew, therefore the whole room smelled.

Plain and Simply.....when in the Jacksonville area for a stay, this is the ONLY place you should arrive at!!

When my wife and I first arrived at this hotel, we were extremely impressed. Friendly staff, the hotel appeared to be in great condition, and as we walked to our room you could hear a pin drop it was so quiet. As we opened the door to our room we were greeted with a hip and modern look and a very nice, clean space. Nice size TV, we were impressed. Things made a turn for the worst our very first night. The hotel is located next to a very large movie theatre, and apparently, Saturday night is motorcycle drag race night for the locals in the theatre lot. Over a period of 3 hours until around 1:00 in the morning we were treated to a symphony of revving motorcycle engines and squealing tires. This finally died down around 1:00am. However, come 8am we were then greeted to hammering, drilling, dropping of huge objects from what seemed to be above us, beside us, all around us, really. We found ourselves, surprisingly, in the middle of a construction zone. Do not subject your guests to this kind of nonsense. If you're remodeling a section of your hotel, then do not put your guests in the SAME SECTION of the hotel that is being remodeled. This isn't rocket science, is it?

Meh, hotel. But we got to meet a lot of nice construction workers in the hsllways and elevators. The continental breakfast disnt look like it was worth $8...so we didnt. Staff was helpful...

Next to malls and restaurants, good location for business or for passing through on a road trip.

I enjoyed my stay. The one negative was that the bed was too hard. Positive experience with the location and everything else. I enjoyed the gym. The staff were pleasant except for the two women who flirted with my significant other. I would stay again.

Room was just mediocre. Bed wasn't the most comfortable. It was ok for just a quick trip.

I was satisfied with this stay. The room was fine and spacious. Bed was comfy with comfy pillows. Location was great! The lobby smelled bad like a hospital type smell. Our room had this type of smell too mixed with bleach from the cleaning supplies. We assumed there was continental breakfast but it turned out to be a $12.95 per person "buffet". Looked just like any other hotel's free breakfast to me. But overall it was pretty good for the price.

The room was everything I expected. I'm very funny about what I look for in a room and I was very pleased. The bed I would have taken it home if I could have, it was that comfortable.

Overall the hotel stay was fantastic. We enjoyed the outdoor pool and hot tub facility. Very relaxing stay. Will stay here again.

Gate Pkwy N Jacksonville FL

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Southside within 2 miles (3 km) of St. Johns Town Center, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of other popular sights such as Saint Vincent's Medical Center Southside. This 119-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

All 119 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Hilton Garden Inn Jacksonville JTB/Deerwood Park enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Everyone (9) Business (7) Couples (11) Family (7) Other (1) Friends (1)
4
Family

Everything nice

By on Apr 8, 2021

Review comment responded on Apr 11, 2021

Thanks Anonymous!

5
Everyone

By on Jan 6, 2021

Review comment responded on Jan 10, 2021

Thank you for the great review. We look forward to you next stay with us.

5
Partner Couples Family

Nice hotel. Clean. Simple. Nice staff. Good location. Would go back.

By on Mar 1, 2020

Review comment responded on Oct 19, 2020

Thank you so much for the review!

3
Everyone

By on Nov 6, 2019

Review comment responded on Jun 8, 2021

Thank you Anonymous!

5
Partner Couples Business Business

Check in experience with Tysha was amazing, she is the best check in person we have ever had. Great personality, great suggestions, and wonderful attitude. Thank you

By on Sep 22, 2019

5
Partner Couples

The hotel was convenient to our planned activities, had a lot of off-site amenities very close by. The area was "quiet" enough. The hotel itself was very well maintained, clean and had a very good breakfast. But what stood out to me about the place was the friendliness and professionalism of the staff. Whomever hired and trained these people did a great job.

By on Jul 22, 2019

Review comment responded on Jun 8, 2021

Thank you Anonymous!

5
Family Family

Clean, quiet, friendly staff and located in a very nice area.

By on Jun 16, 2019

Review comment responded on Jun 8, 2021

Thank you Anonymous!

5
Everyone

By on May 26, 2019

Review comment responded on Jun 8, 2021

Thank you Anonymous!

3
Partner Couples

Very centrally locates got my needs. Very nice rooms, although a bathroom fan and more water pressure would have been helpful.

By on May 7, 2019

Review comment responded on Jun 8, 2021

Thank you Anonymous!

5
Everyone

By on Dec 6, 2018

Review comment responded on Jun 8, 2021

Thank you Anonymous!

Hilton Garden Inn Jacksonville JTB/Deerwood Park

9745 Gate Pkwy N, Jacksonville, FL 32246
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