Great Location, Very Clean rooms, Great Staff. We miss the breakfast during the virus
The staff was very helpful and friendly. However, tbe cleanliness of this hotel was terrible. The bathroom toilet was filthy amd had what appeared to be mold (or fecal matter). The bedskirts were nasty. The curtain rods in the hallway were hanging off of the wall. The elevator was disgusting as well. Esthetically this location just needs a thorough cleaning altogether. I was very unhappy
Great location! The hotel is poorly managed and maintained. Trash outside and inside the hallways. Mold in bathroom and dirty bath tubs.
I had called laquinta to see if pool, spa and breakfast was available. Was put on hold for 20minutes so I disconnected. Booked hotel. Got there all amenities were closed. I have been staying in Florida for four months with another hotel. All amenities fine. When got to room the tub had no closure had to use facecloth as stopper. Called front desk no help. There were no phone books or restaurant ads in room to help order meal. Fully disappointed in this experience
This property is located in an excellent area for food and easy navigation around the city. Cracker Barrel is directly next-door. Overall the property was mostly clean. Our hotel room which was room 112 the door was all scratched up which we assumed was because they allow dogs. Surprisingly the hallway smelled OK but as you walked down the hallway it sounds like a dog kennel. I had a dog as well so that was not offputting to me but just a warning. Inside of our room was not properly cleaned as there was dog food left from the previous visitor. The bed closest to the window was extremely lumpy with dips and valleys. Overall I am pleased with the experience especially since they do not charge Dog fees. The back door at the end of the hallway was not kept locked during the day so there were some odd situations that have occurred. There is a man on a bicycle with a laptop at the end of our hallway using the Internet which was not staying at the hotel because I talk to him. There were also a few men loitering around the back of the hotel. I never really felt afraid as a single woman but also another warning.
Our room was clean and neat and quite spacious with amenities but outside of the room the halls, entry, and lobby floors were quite dirty. They looked like they had not been vacuumed or swept in weeks. The elevator was quite disgusting. The Hotel has six floors and there was only one working ice machine on the fifth floor. The hotel normally serves breakfast and due to Covid they served absolutely nothing, not even coffee in the lobby. We’ve stayed at this hotel before and were please but will not stay again. It has gone downhill. Another hotel nearby made concessions for COVID-19 with bagged breakfasts and access to coffee in the lobby to replace their buffet. This morning convenience makes a big difference. We will stay there next time.
Dirty carpets ,barely warm water that had to get fixed. No breakfast as advertised and had someone tried to break in to my truck in front of me .
The hotel was ok. It was a bit worn and not as clean as it could be. Found crumbs on a table and the carpet. The drain in the bathroom sink was clogged. Found empty plastic silverwear wrappers between the refrigerator and chest of drawers in the room. Mattress was quite worn as well as the carpet. A bit overpriced for what it was. Great location.
Good location. Not too far of drive to downtown or the beach. Our room was very nice and clean. They do not charge any extra pet fees. Overall, we enjoyed our stay there.
The room was comfortable and clean but small. There is a nice workout room and outdoor pool and spa but the spa was Luke warm for our entire stay even though we heard another guest report the condition on our arrival. We stayed for three nights. We were visiting our son and newborn grandson and when they came to the hotel, there was no place for us all to sit because the two sofas in the lobby were in bad need of repair with the cushions sunk in. The free breakfast was all bread products except for fruit and hard boiled eggs. No meat or other protein of any kind.
The hotel all in all is ok! It’s beautiful from outside and the lobby was very nice. The breakfast was ok, but two staff members immediately started tearing it down at 9 am. It would have been nice to be asked if we needed anything else, seeing how we were the only ones who were in there. The front desk staff were very rude (except for an African American lady who was very helpful and courteous at night shift). We had a stopped up sink and the maintenance fella was very courteous. The housekeeping staff was very friendly, but didn’t leave coffee for us.
The room is very ugly, smell bad and need remodeling
Was close to restaurants. Easy access to I95. Nice staff.
Located in Southpoint, La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd is within 2 miles (3 km) of sights such as Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. This 131-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd's 131 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.
At La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room and a business center.
Great Location, Very Clean rooms, Great Staff. We miss the breakfast during the virus
The staff was very helpful and friendly. However, tbe cleanliness of this hotel was terrible. The bathroom toilet was filthy amd had what appeared to be mold (or fecal matter). The bedskirts were nasty. The curtain rods in the hallway were hanging off of the wall. The elevator was disgusting as well. Esthetically this location just needs a thorough cleaning altogether. I was very unhappy
Great location! The hotel is poorly managed and maintained. Trash outside and inside the hallways. Mold in bathroom and dirty bath tubs.
I had called laquinta to see if pool, spa and breakfast was available. Was put on hold for 20minutes so I disconnected. Booked hotel. Got there all amenities were closed. I have been staying in Florida for four months with another hotel. All amenities fine. When got to room the tub had no closure had to use facecloth as stopper. Called front desk no help. There were no phone books or restaurant ads in room to help order meal. Fully disappointed in this experience
Janet, I apologize that you had to be placed on hold. Sometimes we do get very busy at the desk assisting other guests and have to put callers on hold. Due to the Pandemic we have limited the collateral in our rooms for guest safety. I am sorry that you did not enjoy your stay. Sincerely, Sieedah F General Manager Sincerely, Sieedah
This property is located in an excellent area for food and easy navigation around the city. Cracker Barrel is directly next-door. Overall the property was mostly clean. Our hotel room which was room 112 the door was all scratched up which we assumed was because they allow dogs. Surprisingly the hallway smelled OK but as you walked down the hallway it sounds like a dog kennel. I had a dog as well so that was not offputting to me but just a warning. Inside of our room was not properly cleaned as there was dog food left from the previous visitor. The bed closest to the window was extremely lumpy with dips and valleys. Overall I am pleased with the experience especially since they do not charge Dog fees. The back door at the end of the hallway was not kept locked during the day so there were some odd situations that have occurred. There is a man on a bicycle with a laptop at the end of our hallway using the Internet which was not staying at the hotel because I talk to him. There were also a few men loitering around the back of the hotel. I never really felt afraid as a single woman but also another warning.
Our room was clean and neat and quite spacious with amenities but outside of the room the halls, entry, and lobby floors were quite dirty. They looked like they had not been vacuumed or swept in weeks. The elevator was quite disgusting. The Hotel has six floors and there was only one working ice machine on the fifth floor. The hotel normally serves breakfast and due to Covid they served absolutely nothing, not even coffee in the lobby. We’ve stayed at this hotel before and were please but will not stay again. It has gone downhill. Another hotel nearby made concessions for COVID-19 with bagged breakfasts and access to coffee in the lobby to replace their buffet. This morning convenience makes a big difference. We will stay there next time.
Thank you for reviewing your stay. I am glad to read that you found your room welcoming. I apologize that the common areas of the hotel were not cleaned upon your arrival. Rest assured that my team cleans all common areas on a schedule. I will have that adjusted. Sincerely, Sieedah F General Manager
Shun, Thank you for taking the time to tell me about your stay. I am sorry to read that you did not enjoy your time with us and that our accommodations did not meet your needs. I assure you this is not the type of stay we want for our guests. Sincerely, Sieedah F General Manager