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Embassy Suites by Hilton Jacksonville Baymeadows

3.5 out of 5.0

Recent guest reviews

Wonderful for family trip, definetly will stay here again in future kids had fun and breakfast was awesome

I just checked in for the night after arriving back in NE Florida from several weeks on the west coast. Rather than head straight home from the airport I wanted an evening to decompress before dealing with family and this was a great place to do so. A very comfortable room, friendly staff, surprisingly lively cocktail hour, and an indoor pool that had adult only swim after 10PM so I didn't have to deal with all the kids. The staff upgraded me for free to a room with a balcony so I could enjoy a cigar in the evening without having to leave my room. (The rooms are non-smoking and I was on the balcony which is better than having to go outside through the lobby and sit in front of the hotel.)

Staff was super friendly and the service was excellent.

Just snuck away for an evening with my girlfriend and was pleased by the hotel. The staff was very friendly, the room was a nice two room suite with a separate bedroom. The bathroom was clean and had a wonderful shower. We plan on staying here again in just a few weeks.

a lot of improvements going on. Wi-fi is not free. Maid service could use some improvement.

The room was very nice. The hotel is under construction, so it would be hard to give a true review. Looking forward to seeing it when finished. The staff was excellent.

I got to the hotel after a long drive at 7:00 pm. There was absolutely no place to park, so I used the bank lot next door. They had overbooked and gave me a room that needed repairs. The sprinkler outlet over the shower dripped water constantly, and a piece of marble had been ripped off the vanity. I stayed in the room because at least it was a room. The entire hotel was just packed with people everywhere and kids running around like crazy in their bathing suits and tracking water in the elevator and elsewhere. I left 2 days early because I couldn't stand being in that room AND the hotel.

for the most part everything was ok I call for an extra blanket at 5pm on the day of my check in and didn't get it til almost 9 that night. my shower drain was clogged up and my ac n the room was not working even after I call the front desk to report it! and the one receptionist they had a lady at the front rushed me off the phone after I called to report the problems I was having!!!

I found your facility to be an excellent value. I needed an indoor pool which most of your competition does not offer. The breakfast was beyond expectations. I was also able to stop for a 1/2 hour one evening for the snacks & beverages. All of these made the stay worthwhile.

The staff was friendly, the hotel was nice, breakfast was great, would stay here again.

The people living above me were to loud after midnight. I had to call desk twice.

I really enjoyed this Hotel qualities. There're few things that must be improved like the breakfast place y attention during it. Perhaps you could add another Restaurant(less expensive and with more food variety)

This hotel is usually very accommodating however, during my stay it was very below average for a Hilton Brand, both in cleanliness and staff etiquette. Very unusual for The Embassy

Had a minor problem with the firat room given and staff were more than willing to gift a second room and refund one nights stay under the circmstances. Had no more difficulties and the staff was wonderful!

I'll never use Orbitz again. I was stuck in a smoking room that was smelly, dirty, and generally unappealing. Aside from The Omaha Steakhouse which was excellent, the hotel had a dirty feel to it, the staff was not friendly, and the breakfast buffet area seemed institutional like and generally unsanitary. No thanks

Despite a glitch in room assignment, check-in was efficient and smooth. The suite was clean and comfortable; the staff courteous. The sheltered courtyard area and their other advertised amenities made the stay great. Check-out was a breeze. Nice.

Good location to beach and downtown. Hotel is older and is in need of updates. Rooms are smaller the we anticipated. We are use to more spacious rooms. Elevators are very slow. Disappointed hotel did not offer complementary fresh coffee throughout the day. We has to ask for individual coffee packets at front desk (coffee maker in room). Did not have ice machine on our floor so, we had to go down one level.Staff was friendly and helpful. We will seek others hotels in the area when we return.

Hotel very good, but it hase some age and it showes. Nice stay.

This was the worst hotel experience I have ever had, they did not have the proper room available when we arrived and wondered how I was going to sleep 4 on a King bed. they gave us the handicapped room which had the most disgusting bathroom I have ever seen, may not have ever been cleaned. I would never stay there or recommend anyone stay there. They were very unaccomodating and rude. Basically the place was a DUMP

Our daughter was enlisting inthe Navy and this was the hotel they contract with so I wanted to stay where she was staying but wow 150.00 for one night is rather steep you would think they would give the families of these children some type of discount.

9300 Baymeadows Road Jacksonville FL

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Southeast Jacksonville, Embassy Suites by Hilton Jacksonville Baymeadows is within a 10-minute drive of popular attractions such as The Avenues and Jacksonville Landing. This 277-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Also near this Jacksonville hotel are Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside.


Dining

Start your day off right with a free cooked-to-order breakfast offered each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 277 recently renovated accommodations afford space to spread out with separate bedrooms and living rooms. Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests staying at Embassy Suites by Hilton Jacksonville Baymeadows enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 8 meeting rooms, and a business center.

Room options

Suite, 1 King Bed (Atrium Building)

King 1 | Sleeps 4

Suite, 1 King Bed (South Wing Building)

King 1 | Sleeps 4

Suite, 2 Double Beds (South Wing Building)

Full 2 | Sleeps 6

Suite, 1 King Bed, Balcony (Atrium)

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Jacksonville Baymeadows

Everyone (1) Business (11) Couples (10) Family (15) Other (2) Friends (1)
5

great place to stay rooms are very spacious

Everyone

Wonderful for family trip, definetly will stay here again in future kids had fun and breakfast was awesome

By on Apr 10, 2016

5

great place to relax

BusinessTravelers

I just checked in for the night after arriving back in NE Florida from several weeks on the west coast. Rather than head straight home from the airport I wanted an evening to decompress before dealing with family and this was a great place to do so. A very comfortable room, friendly staff, surprisingly lively cocktail hour, and an indoor pool that had adult only swim after 10PM so I didn't have to deal with all the kids. The staff upgraded me for free to a room with a balcony so I could enjoy a cigar in the evening without having to leave my room. (The rooms are non-smoking and I was on the balcony which is better than having to go outside through the lobby and sit in front of the hotel.)

By , from Jacksonville on Mar 24, 2016

5

very friendly staff

Families

Staff was super friendly and the service was excellent.

By on Oct 20, 2015

5

quick one night stay

Couples

Just snuck away for an evening with my girlfriend and was pleased by the hotel. The staff was very friendly, the room was a nice two room suite with a separate bedroom. The bathroom was clean and had a wonderful shower. We plan on staying here again in just a few weeks.

By on Jun 2, 2015

4

business trip

BusinessTravelers

a lot of improvements going on. Wi-fi is not free. Maid service could use some improvement.

By on Apr 6, 2015

4

perfect location

Families

The room was very nice. The hotel is under construction, so it would be hard to give a true review. Looking forward to seeing it when finished. The staff was excellent.

By on Jan 12, 2015

1

never again

Singles

I got to the hotel after a long drive at 7:00 pm. There was absolutely no place to park, so I used the bank lot next door. They had overbooked and gave me a room that needed repairs. The sprinkler outlet over the shower dripped water constantly, and a piece of marble had been ripped off the vanity. I stayed in the room because at least it was a room. The entire hotel was just packed with people everywhere and kids running around like crazy in their bathing suits and tracking water in the elevator and elsewhere. I left 2 days early because I couldn't stand being in that room AND the hotel.

By on Jul 10, 2014

4

embassy stay

Couples

for the most part everything was ok I call for an extra blanket at 5pm on the day of my check in and didn't get it til almost 9 that night. my shower drain was clogged up and my ac n the room was not working even after I call the front desk to report it! and the one receptionist they had a lady at the front rushed me off the phone after I called to report the problems I was having!!!

By on Jun 9, 2014

4

jacksonville trip

Families

I found your facility to be an excellent value. I needed an indoor pool which most of your competition does not offer. The breakfast was beyond expectations. I was also able to stop for a 1/2 hour one evening for the snacks & beverages. All of these made the stay worthwhile.

By on Apr 4, 2014

4

in town for a wedding

GetawayWithFriends

The staff was friendly, the hotel was nice, breakfast was great, would stay here again.

By on Nov 18, 2013