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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free parking, in the vicinity of Jacksonville Museum of Modern Art

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Free daily buffet breakfast
Bathroom sink

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
5018 University Boulevard West, Jacksonville, FL, 32216
  • Place, Promenade Shopping Center
    ‪11 min walk‬
  • Place, University Mall
    ‪13 min walk‬
  • Place, Merill Road Shopping Center
    ‪14 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Southside, SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of popular attractions such as Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens. This 84-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Promenade Shopping Center - 11 min walk - 0.6 miles
  • Curahealth Jacksonville - 11 min walk - 0.6 miles
  • University Mall - 13 min walk - 0.7 miles
  • Merill Road Shopping Center - 14 min walk - 0.8 miles
  • Fort Caroline Shopping Center - 2 min drive - 1.5 miles

Getting around

  • San Marco Station - 7 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪RaceTrac - ‬3 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪The French Pantry - ‬18 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel with free parking, in the vicinity of Jacksonville Museum of Modern Art
At SureStay Hotel by Best Western Jacksonville South, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.
LED TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

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Exterior
WoodSpring Suites Jacksonville - South
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 700 reviews
$64 nightly
The price is $73
Feb 2 - Feb 3
Total with taxes and fees
WoodSpring Suites Jacksonville - South

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
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SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Jacksonville South?

This hotel is situated in Southside within a short 14-minute walk of Merill Road Shopping Center and also 15 minutes on foot from University Mall. You'll also find Orange Park Place Shopping Center and Dog Wood Park of Jacksonville within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Feb 1, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on Feb 2, 2026 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Jacksonville South?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Jacksonville South have a casino at the property?

No, SureStay Hotel by Best Western Jacksonville South doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Jacksonville South?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay Hotel by Best Western Jacksonville South?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as free breakfast.

Does SureStay Hotel by Best Western Jacksonville South have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Jacksonville South have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Jacksonville South offers free buffet breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Jacksonville South allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Jacksonville South though service animals are welcome.

Does SureStay Hotel by Best Western Jacksonville South have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Hotel by Best Western Jacksonville South?

The closest major airport to SureStay Hotel by Best Western Jacksonville South is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 13.6 mi away (19 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 21.1 mi away (29-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Jacksonville South?

No, at SureStay Hotel by Best Western Jacksonville South, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 901 reviews
Rating 8 - Good. 214 out of 901 reviews
Rating 6 - Okay. 146 out of 901 reviews
Rating 4 - Poor. 110 out of 901 reviews
Rating 2 - Terrible. 167 out of 901 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. I would recommend to friends for overnight when traveling to Florida.
Stayed 1 night in Oct 2025

10/10 Excellent

Artesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience . Great location & friendly staff .
Stayed 1 night in Oct 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Kristen

Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Disliked: Cleanliness, property conditions & facilities
Nothing like the picture
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Stayed 1 night in Sep 2025

8/10 Good

Alajia

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and staff were friendly
Stayed 1 night in Oct 2025

8/10 Good

Vanida

Liked: Cleanliness
Not bad
Stayed 1 night in Oct 2025

6/10 Okay

Jill

Na
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place !
Stayed 1 night in Sep 2025

8/10 Good

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the room was clean with comfortable beds.
Stayed 1 night in Sep 2025

6/10 Okay

Maggie

Liked: Cleanliness
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Antony lemos

Liked: Property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Kaylee

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Rustam

Good
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel has bed bug in beds
Stayed 1 night in Aug 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property's interior was fine overall! The location or area where this hotel is located is very commercial, with several car and truck repair shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

8/10 Good

Robin

Good for the price

For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

The exterior condition of the facility and the amount of
Stayed 1 night in Aug 2025

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay

Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.
Stayed 2 nights in Aug 2025

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.
Stayed 1 night in Aug 2025

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