SureStay Hotel by Best Western Jacksonville South

Hotel with free breakfast, in the vicinity of Museum of Science and History

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Pillowtop beds, in-room safe, desk, laptop workspace

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Housekeeping
24/7 front desk
Laundry
Parking included

Explore the area

5018 University Boulevard West, Jacksonville, FL, 32216

Place, EverBank Stadium
‪8 min drive‬
Place, St. Johns Town Center
‪10 min drive‬
Place, Jacksonville Naval Air Station
‪23 min drive‬
Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
‪29 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

About the neighborhood

Jacksonville

Located in Southside, SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of popular attractions such as Museum of Science and History and Jacksonville Museum of Modern Art. This 84-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

HCA Florida Memorial Hospital - 3 min drive - 2.1 miles
EverBank Stadium - 8 min drive - 5.7 miles
St. Johns Town Center - 10 min drive - 8.0 miles
University of North Florida - 12 min drive - 9.9 miles
Jacksonville Naval Air Station - 23 min drive - 16.5 miles

Getting around

San Marco Station - 6 min drive
Jacksonville Station - 16 min drive
Jacksonville International Airport (JAX) - 25 min drive

Restaurants

‪RaceTrac - ‬2 min walk
‪The French Pantry - ‬17 min walk
‪Taco Bell - ‬3 min walk
‪Chick-fil-A - ‬10 min walk
‪McDonald's - ‬12 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel with free breakfast, in the vicinity of Museum of Science and History

At SureStay Hotel by Best Western Jacksonville South, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a vending machine and a TV in a common area.

LED TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Similar properties

Pool
Pet friendly
Parking included
Free WiFi

$70 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

24-hour business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

2 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LED TV with digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Super 8 Jacksonville South

Super 8 Lodge Jacksonville South

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Surestay By Best Jacksonville

SureStay Hotel by Best Western Jacksonville South Hotel

SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Jacksonville South?

This hotel is situated in Southside within a short 13-minute walk of Merill Road Shopping Center. You'll also find Orange Park Place Shopping Center and James Road and 103rd Street Shopping Center within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on Oct 30, 2025 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Jacksonville South?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Jacksonville South have a casino at the property?

No, SureStay Hotel by Best Western Jacksonville South doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Jacksonville South?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Jacksonville South good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillowtop mattress as well as free breakfast.

Does SureStay Hotel by Best Western Jacksonville South have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Jacksonville South have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Jacksonville South offers free buffet breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Jacksonville South allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Jacksonville South though service animals are welcome.

Does SureStay Hotel by Best Western Jacksonville South have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Hotel by Best Western Jacksonville South?

The closest major airport to SureStay Hotel by Best Western Jacksonville South is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 9.7 mi away (16 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 20.1 mi away (25-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Jacksonville South?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Jacksonville South.

SureStay Hotel by Best Western Jacksonville South Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

10/10 Excellent

Carina

Jul 21, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

jonathan

Jul 15, 2025

Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Traveled with partner

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

it was okay. there was definitely a bad smell in the walk ways

Stayed 2 nights in Jul 2025

2/10 Terrible

Cecilia

Traveled with family and small children, Business traveler

Jul 13, 2025

Disliked: Amenities, property conditions & facilities

The first room we got smelled like smoke, the second room Ac wasn’t working properly and the third room the water was ONLY burning hot. I have kids so they can’t take burning hot showers. We ended up finding a new hotel and the guy did give us a full refund. He did try to accommodate us but switching the rooms but each room had issues with it.

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group

Jul 12, 2025

Liked: Cleanliness, room comfort

Hotel Stay info

The stay was good. The hotel was in a good place with a few restaurants and not too far from the beach (driving distance). The room was outdated and had a bunch of nail holes in the wall upon walking in , the area was quiet and okay overall. The bed was comfortable for a one night stay.

Stayed 1 night in Jun 2025

2/10 Terrible

Perla

Jul 4, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Terry

Traveled with partner

Jul 1, 2025

The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.

Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Jun 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Had to check out door wouldn’t lock and was not offered another room

Stayed 1 night in Jun 2025

6/10 Okay

Nakia

Traveled with group

Jun 22, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Traveled with group

Jun 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Latravia

Jun 10, 2025

Liked: Cleanliness

The beds were comfortable.

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Traveled with family

Jun 7, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

2/10 Terrible

Leonardo

Jun 7, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Livette

Jun 6, 2025

Stayed 1 night in Jun 2025

6/10 Okay

Kania

Jun 1, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in May 2025

10/10 Excellent

Mayra

May 28, 2025

Liked: Cleanliness, staff & service, room comfort

Great place to stay

Stayed 2 nights in May 2025

8/10 Good

Lucson

Traveled with family

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Chalaina

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to get a way

The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.

Stayed 1 night in May 2025

10/10 Excellent

Marie

May 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent stay for the price.

Stayed 2 nights in May 2025

2/10 Terrible

B.

May 19, 2025

Disliked: Staff & service

Poor service. Equipment not working.

Stayed 1 night in May 2025

4/10 Poor

Erica

May 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

K. Rene

Traveled with family and small children

May 11, 2025

Liked: Staff & service

Disliked: Amenities

Traveling with small kids the area was not the best and the room was ok. Front desk person was great.

Stayed 2 nights in May 2025

4/10 Poor

Joanna

Traveled with family

May 9, 2025

Liked: Cleanliness

Disliked: Room comfort

Choose different hotel!

The pillows there are extra uncomfortable, take your own!!!! Room was very small. Breakfast was included in the price (not low price) but when we come to breakfast room 30 minutes before the end of breakfast hours, there was very little left to eat, no eggs and no one to ask for more. We will never come back there!

Stayed 1 night in May 2025

2/10 Terrible

Crisanto

Business traveler

May 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish zero stars was an option

I wish I could give it zero stars. We booked months worth of rooms for our employees since the start of the year. They missed the checkout date by less than two hours and were charged $50 a room to have the doors unlocked. The staff at this hotel is beyond condescending, obnoxious and arrogant. You better hope that you do not have any sort of issues. Even when it was their mistake, The hotel is not clean and is in a sketchy part of town, buyer beware

Stayed 2 nights in May 2025