If you are going to Mayo and can afford the high room rates this is an ideal location. Walking is not easy for me but I was able to walk to all of my appointments...Mayo is literally across the street. The other big upside is the in house 'bistro'... Place your order for dinner from a reasonable menu and they call when its ready for pickup...you can also sit in a dining area as well. Also, the motel is on campus which gives it a very safe feeling as well. There are other offsite options but for a weary guest this was ideal.
This should be a very relaxing and restful place. Since this is located on Hospital property I expected more. Guess not. The front staff was so no caring. I had requested an early (1hr) check in No response from them arrived and was curtly told no rooms were clean She took my cell phone number but she never called Went back to hotel at the check in time Another clerk on duty She checked us in no customer service skills. Very dry and unfriendly I was having knee replacement surgery and walking was very painful Did they care I would say not. The room was not great and was very over priced. The bathroom sink was blocked and very slow draining. My son called and reported no response. The shower was inadequate the shower head barely putting out any water. I was willing to pay extra to stay on hospital property but will never again. A Motel 6 would have been better. Please do not recommend this motel to anyone. I will not
Quiet
Too expensive for what we experieced.the room was clean.
Quiet and safe. Nice ponds and walking areas. Each unit has an outside space.
Location of the property was great! I had to go to the Mayo Clinic for some tests that required me to stay overnight. The hotel is located on the hospitals property, its actually right across the street. I could walk to my appointment. The staff was wonderfull. The property was well kept & the rooms were very clean.
Good hotel stay, clean room recently renovated. Friendly staff.
Hotel met all my needs and I will stay here again.
The hotel is very good and cheap according to other hotels
Convenient to Mayo. Used shuttle several times. Always available. Food Great.
My room was vey nice, comfortable and clean. Also it was a pleasant and short walk to the Mayo Clinic which was the reason for my stay so was quite convenient. My only recommendation for the hotel would be to contact shipping companies and somehow sort out the shipping address or at least make clients aware that the address of the hotel listed on the website is different to the address that some companies (in my case Amazon) would need in order to send and receive a package during their stay. I had to call the hotel and they gave me the old address to send to which is: COURTYARD BY MARRIOTT - MAYO CLINIC/ BEACHES 4600 SAN PABLO RD S JACKSONVILLE, FL 32224-5891 United States Also, not a big deal for me as I am not too picky but perhaps for other clients used to other perhaps slightly more luxurious Marriott experiences, I felt that the lobby could use a bit if an update to a brighter more modern atmosphere and after I checked in I had to signal to the man at the front desk help to push my luggage trolley to my room which seemed at first like I was expected to do. Again, for me isn't a big deal however I had never experienced this before at a Marriott. The other locations I have been to always have had a door man or bell boy. To conclude, my overall experience was very nice and the staff was very helpful and accommodating throughout my stay especially when I had shipping inquiries and questions about the area. There was even a man in training who was also very helpful.
I had to get my room changed, requested a bath tub/shower comb. The ice machine was broken/unavailable on my floor. They used to have complimentary coffee in the morning...no more. $2 for a small cup of coffee. Full of coffee grounds. The room was big & bed comfortable. Mostly quite. Staff very nice.
No issues what so ever. Everything functioned without incident, the cafeteria food is excellent, all staff (reception desk, cleaning, cafeteria) was very willing to assist, access to/from the Clinic buildings and airport was easy. Thanks to everyone for being so giving to those in need.
We weren't there to visit the clinic but I can see why it would be a great place for Mayo Clinic patients. It was nicely equipped with fridge, microwave, and coffee maker in each room. Staff was very friendly. We had a great stay.
Great experience. All my responses to rating hotel were excellent. Not sure why the first is orange and others are yellow???
Rooms were clean and so convenient for my appoint ant at Mayo Clinic . The food service was very god and met our needs.
Staff was friendly, room was clean, amenities was okay. Will stay again.
Located in Southside within a short stroll of Mayo Clinic Florida, Courtyard by Marriott Jacksonville at Mayo Clinic Campus/Beaches is within a 10-minute drive Adventure Landing. This 3-star hotel welcomes guests with 146 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, refrigerators, and microwaves are also available. Weekly housekeeping is available.
At Courtyard by Marriott Jacksonville at Mayo Clinic Campus/Beaches, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
If you are going to Mayo and can afford the high room rates this is an ideal location. Walking is not easy for me but I was able to walk to all of my appointments...Mayo is literally across the street. The other big upside is the in house 'bistro'... Place your order for dinner from a reasonable menu and they call when its ready for pickup...you can also sit in a dining area as well. Also, the motel is on campus which gives it a very safe feeling as well. There are other offsite options but for a weary guest this was ideal.
This should be a very relaxing and restful place. Since this is located on Hospital property I expected more. Guess not. The front staff was so no caring. I had requested an early (1hr) check in No response from them arrived and was curtly told no rooms were clean She took my cell phone number but she never called Went back to hotel at the check in time Another clerk on duty She checked us in no customer service skills. Very dry and unfriendly I was having knee replacement surgery and walking was very painful Did they care I would say not. The room was not great and was very over priced. The bathroom sink was blocked and very slow draining. My son called and reported no response. The shower was inadequate the shower head barely putting out any water. I was willing to pay extra to stay on hospital property but will never again. A Motel 6 would have been better. Please do not recommend this motel to anyone. I will not
Quiet
Thank you fir taking the time to review the hotel. We are glad you enjoyed your stay.
Too expensive for what we experieced.the room was clean.
Quiet and safe. Nice ponds and walking areas. Each unit has an outside space.
Location of the property was great! I had to go to the Mayo Clinic for some tests that required me to stay overnight. The hotel is located on the hospitals property, its actually right across the street. I could walk to my appointment. The staff was wonderfull. The property was well kept & the rooms were very clean.
Good hotel stay, clean room recently renovated. Friendly staff.
I am very sorry that this is the experience that you had. Some days it is very difficult to have guests check in early due to the current guests needing to check out late. This is especially the issue when we have been sold out the night before. I will share your comments with the front desk and engineering staff. I hope for this to be a learning opportunity for them so that this will not happen to another guest. Again, I am very sorry for your experience.