The rooms are outdated box springs on beds were showing. Couch was not clean. Front desk staff was nice at least..... would not stay here again
My stay was good and the area was nice
Front staff were very welcoming and helpful. Room was clean and well designed.
Breakfast was very good.Staff was friendly.Clean
The break fast was meager. They only serve hot breakfast on weekends. The hot tub jetted stream was non existent. The pool was covered in leaves. The Coffee pot in room
I love the location. You are able to walk to different restaurants and shopping is only a couple minutes away
We enjoyed our stay. Everything was good and room was really nice.
We just left a really dirty hotel and were embraced by the staffs friendliness and the hotels cleanliness.
Nice hotel in a convenient location close to dining options that are walkable nearby. Upon checkin I noted a sizable hole in the wall near the air conditioner. When I informed the front desk, the hole was completely repaired that same day. The staff were always super friendly and eager to please. Well worth a visit here if friendly staff are important to you as well as comfort.
The rooms had a moldy carpet smell, there was construction going on that went on for hours. I tried working in my room but the construction noise was very loud and disturbing. Uponcheck-in, they provided us with a notice they'll be switching our mattress. The next morning, staff didn't knock but just opened the door. This happened again the next morning while I was getting dressed. Very disappointed with the stay.
I didn't notice any unique thing because my very shorting staying for one night. Everything in the suite was not comfortable and convenient.
We love the room and is very clean.. I will stay again.
Clean room Clean breakfast areas Uncomfortable beds
Everything was great during my stay. Will definitely return if i come back to Jacksonville
Very professional staff including GM. Appreciate the hospitality for a business traveler
Everything was great!! We enjoyed our stay!! Breakfast was good. The bed was extremely comfortable too!!
There was mold in the AC unit. We were supposed to stay for two days which we end up leaving after one day!. My kids got sick because of the mold in the air was distributing, Bed was not comfortable. There was no hair dryer, I had to ask for it. Also, when they clean the room and did not leave any Towels behind.
Located in Southside, SpringHill Suites by Marriott Jacksonville is within a few miles (5 km) of sights such as St. Johns Town Center and Saint Vincent's Medical Center Southside. This 102-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sitting areas, refrigerators, and microwaves are also standard. Housekeeping is not available.
At SpringHill Suites by Marriott Jacksonville, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, meeting rooms, and a 24-hour business center.
The rooms are outdated box springs on beds were showing. Couch was not clean. Front desk staff was nice at least..... would not stay here again
Jaime,Thank you for your rating. We're sorry to see you did not rate us higher, and would like your feedback to know what we could have done better to improve your stay.
My stay was good and the area was nice
Elexsis,Thank you for your feedback! We're glad you enjoyed your stay, and hope you stay with us again soon!
Front staff were very welcoming and helpful. Room was clean and well designed.
Ed,Thank you for staying with us! See you next time!
Breakfast was very good.Staff was friendly.Clean
Neriman,Thank you for your review. See you again next time!
The break fast was meager. They only serve hot breakfast on weekends. The hot tub jetted stream was non existent. The pool was covered in leaves. The Coffee pot in room
Tasha, I sincerely apologize regarding the pool and hot tub being below your standards. We are working with our pool cleaning company as well as having our engineer ensure these problems are corrected to prevent them from occurring in the future. We hope to see you again next time!
I love the location. You are able to walk to different restaurants and shopping is only a couple minutes away
Thank you for reviewing us! We're glad to hear that our location was very convenient for you.
We enjoyed our stay. Everything was good and room was really nice.
Thanks so much for reviewing us! Hope to see you again soon.
We just left a really dirty hotel and were embraced by the staffs friendliness and the hotels cleanliness.
We are so happy we were able to have our arms open to catch you after that expereince. We hope to accomodate you if your'e ever in town again !
Nice hotel in a convenient location close to dining options that are walkable nearby. Upon checkin I noted a sizable hole in the wall near the air conditioner. When I informed the front desk, the hole was completely repaired that same day. The staff were always super friendly and eager to please. Well worth a visit here if friendly staff are important to you as well as comfort.
Thank you, we are truly grateful for you taking the time to post this; it means a lot that our staff could help make your stay comfortable despite the hiccup you may have experienced! We hope to accommodate you in the future.
Chelsea,Thank you for your feedback. I am very sorry to hear about the condition of your sleeper sofa. We have shared your feedback with our engineering team to ensure this is prevented in the future. Thank you once again.