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Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily self-serve breakfast
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
11262 Old Saint Augustine Road, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪4 min drive‬
  • Place, Latitude 30
    ‪5 min drive‬
  • Place, The Avenues
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (LEISURE)

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located 2.8 mi (4.5 km) from Bowlero Mandarin, Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG is within a 10-minute drive of Latitude 30. This 80-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Jacksonville, it's connected to a shopping center and also close to The Avenues and Mandarin Park.

What's nearby

  • Bowlero Mandarin - 4 min drive - 3.2 miles
  • Latitude 30 - 5 min drive - 5.0 miles
  • The Avenues - 6 min drive - 5.6 miles
  • Baptist Medical Center South - 7 min drive - 6.9 miles
  • bestbet Orange Park - 9 min drive - 8.9 miles

Getting around

  • Jacksonville Station - 28 min drive
  • Jacksonville International Airport (JAX) - 38 min drive

Restaurants

  • ‪Circle K - ‬14 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Rosy's Mexican Restaurant - ‬15 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville
Guests of Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 48-inch flat-screen TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per day
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South I-295
Holiday Inn Hotel I-295
Holiday Inn I-295
Holiday Inn Express Jacksonville South I-295
Holiday Inn Express Hotel Suites Jacksonville South I 295
Holiday Inn Express Hotel Suites Jacksonville South I 295 by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see within easy reach of Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

This hotel is located in Jacksonville, close to Jacksonville Naval Air Station, The Avenues, and Mandarin Park. You'll also find Bowlero Mandarin and Latitude 30 within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG feature a casino at the property?

No, Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG good for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a terrace at this hotel.

Does Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers free self-serve breakfast each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG for a fee of USD 30.00 per pet, per day.

Does Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.4 mi away (24 minutes by car). Another top airport is St. Augustine, FL (UST-Northeast Florida Regional), which is located 26.6 mi away (35-minute drive).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG.

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 833 reviews
Rating 8 - Good. 201 out of 833 reviews
Rating 6 - Okay. 72 out of 833 reviews
Rating 4 - Poor. 35 out of 833 reviews
Rating 2 - Terrible. 30 out of 833 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient area, clean room, good breakfast options and no problem with parking space. It’s was safe. Nearby restaurants. I will stay again.
Stayed 6 nights in Oct 2025

2/10 Terrible

Denne

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel we have ever stayed at. It was absolutely disgusting and so humid in the rooms that you constantly felt damp. The un-used towels were damp, the toilet paper and tissues were damp as well as the bed sheets. We changed rooms and it was the exact same. We also stayed with a group and all rooms had the same complaint. Mold, mildew and so dirty. The roaches on the floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was on point!!!
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than I had hoped for…
Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was fine. Beds were comfy except I had to ask for a replacement comforter because there were stains on the one on the bed. There were some food stains on the ceiling and food crumbs in between the bed and the nightstand. We were on the side of the hotel where there was a TON of noise from traffic. Like sounded like motorcycle races which obviously the hotel can’t do anything about. Loved that it was walking distance to stores and a few fast food places. Ample parking. Breakfast was excellent. The bathroom didn’t have any exhaust fan, which I thought was odd. Hallways were hot as if the AC was off. AC unit in the room worked fine but made a lot of clicking noises and was loud turning on and off.
Stayed 2 nights in Sep 2025

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day visit to Jacksonville, FL

Only stayed one night. Joseph checked us in very nicely, even though we arrived early. The room was clean and comfortable. We had a great stay!
Stayed 1 night in Aug 2025

6/10 Okay

Octevia

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I needed to check in early and they had no issue with it. Was extremely helpful.
Stayed 1 night in Aug 2025

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in Aug 2025

8/10 Good

andre

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotal was very nice, and the staff was awesome. The only issue we had, was when my wife and I was packing our bags to leave, we saw what appeared to be bed bugs. We told the staff, and they took care of this immediately. If it wasn't for this issue, I would've given the property five stars on everything.
Stayed 3 nights in Aug 2025

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when traveling further south in Florida.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the shopping mall next door! I didn't like paying the extra $100.00!!! I didn't like their toilets so low to floor you better not have knee or back problems!
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad place

Review Title: Terrible Experience – Theft & Zero Accountability I recently stayed at the Holiday Inn Express in Jacksonville and had an awful experience. Items were stolen directly from my room, and when I tried to address it with management, I was unable to reach the manager after multiple attempts. The staff showed no urgency or concern over such a serious issue, and I’ve received no follow-up or resolution. A hotel should be a safe place where guests can trust that their belongings are secure—unfortunately, that was not the case here. The complete lack of accountability or communication from management makes this even worse. I will not be returning, and I strongly advise others to think twice before booking at this location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keller E

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything
Stayed 1 night in Aug 2025

8/10 Good

Jean Shanglyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very near with all the shopping centers and good size room
Stayed 1 night in Aug 2025

10/10 Excellent

Mariecia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at this property and I enjoyed my stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable hotel. Kind and professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariah

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Clean and comfortable rooms, they are modern and up-to-date. Comfortable beds. Great breakfast buffet. I feel safe and secure here. Friendly, welcoming staff. I'd stay here over and over again.
Stayed 16 nights in Jul 2025

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