Courtyard by Marriott Jacksonville Airport3.0 out of 5.0
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Recent guest reviews
Stayed during hurricane Matthew with our family due to evacuation. The staff did an excellent job of trying to accomidate everyone even in such a difficult time. We can't thank them enough for their patience, care, and hospitality even when the power went out. Thank You.
I enjoyed my stay. The staff are very friendly and the hotel is clean
It's what we needed, when we needed it. Staff went wayyyy out of their way to insure our comfort. Thank you. Love Santa
Ice machine on second floor was not working, staff didn't offer any help.
Do not get me wrong a lot of staff were very good. However, one individual ruined my experience by screwing up both of my wake up calls to create a lot of problems for me. Every one else was fine, but you are only as good as your weakest link!
EXCELLENT ACCOMODATIONS AND FRIENDLY HELPFUL STAFF THE NIGHT STAFF KEEP RESTAURANT OPEN FOR US TO GET A SANDWICH MEAL AFTER THEIR REGULAR CLOSING HOURS SINCE WE CHECKED IN LATER THAN WE EXPECTED
Nice property, clean and convinent to I-95. [...] the front desk attendant was more than helpful. This was my first time at this hotel ,but I was told the breakfast buffet from last year was more accomidating than the menu they have presently. Overall I was pleased with my stay.
Restful - There for a night, very quiet.
The only positive remark I have for Courtyard hotel at the Jacksonville, FL Airport, is the woman who checked us in at 12:30am. As mentioned we checked in late, 12:30am. We did not get settled into bed until after 1:00am. At 4:38am someone was vacuuming the hallway outside our room and did not stop until the entire hallway was done. Once our 4 & 6 year old were awake, there was no going back to sleep, we checked out and hit the road again. We would've stayed for breakfast, but they were not going to open the kitchen because it was Thanksgiving. My family and I travel all over the country on a regular basis staying at Courtyards when ever possible, WHY? Because of the beds and pillow top mattress covers! The mattresses here had what felt like an unfolded diaper under the paper thin fitted sheet.