Lovely facility. Everything we needed.
Exactly as advertised..night manager was great
The price and friendly staff. The area was quiet. The property was clean. The only thing I didn't like was the door on the end of the building don't lock behind you once you exit or enter the building.
The property is old and worn out. The first room we had the air-conditioning did not work. It was 80° in the room. The luggage stand was broken. Furniture was worn out. We asked for another room. Kase at the front desk was very professional and gave us another room. The air-conditioning worked. The furniture was worn out. The beds were terrible also wotn out. This property is not at all what I have come to expect from Fairfield Inns, my go to place to stay when traveling. Lourice on the housekeeping staff was very helpful during the difficult time we had with the unsatisfactory room we had. The staff was great the property was very worn out.
We liked the room design and the comfortable bed. Plenty of outlets Laundermat
Staff was friendly and efficient. Wide range of offerings for breakfast that included healthy options. Clean room and daily housekeeping without having to request it.
Great stay
The room was clean, bed was comfortable and the staff was courteous and friendly. Would definitely stay here again.
I only stayed one night to continue my trip. Not much to review. Overall was ok for one night.
Very clean. Efficient and friendly staff. Easy checkin and excellent Covid precautions in place.
I loved the hotel ... it was new clean and wonderful
Very noce hotel, comfortable beds and clean bathrooms.
Place was clean and tidy. Staff was great and listened.
I’m very, very fussy about where I eat , sleep and rest my hat . This is the first time I ever wrote a comment , but they worked for it and deserve it . You will not be unhappy !
Hotel was great! Perfect location for shopping at St Johns Town Center and for travel to downtown for concert. Clean, comfortable, and courteous staff.
We were in town for a concert and needed an overnight place. This hotel was clean and comfortable and close to the concert venue.
This hotel was excellent all the way from service to the room. We would definitely stay again :-)
Located in Southside within 2 miles (3 km) of Saint Vincent's Medical Center Southside, Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd is within a few miles (5 km) of Dog Wood Park of Jacksonville. This 103-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free breakfast is included with your stay.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available once per stay.
At Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Lovely facility. Everything we needed.
Exactly as advertised..night manager was great
Dear Kim,Thank you for your recent stay at our property- Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd. We truly value the opinions of our customers. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us. I look forward to see you back again.Sincerely,Hotel Manager
The price and friendly staff. The area was quiet. The property was clean. The only thing I didn't like was the door on the end of the building don't lock behind you once you exit or enter the building.
Dear DeSounthia,Thanks for your stay at our hotel. I appreciate your feedback and telling us the positive and negative sides of your stay. Thank you for complimenting our price, friendly staff, cleanliness and overall stay. But we regret the inconvenience due to the door as mentioned. We shall work further to address the concerns based on your observations for betterment. We look forward to your next visit to our hotel.Sincerely,Hotel Manager
The property is old and worn out. The first room we had the air-conditioning did not work. It was 80° in the room. The luggage stand was broken. Furniture was worn out. We asked for another room. Kase at the front desk was very professional and gave us another room. The air-conditioning worked. The furniture was worn out. The beds were terrible also wotn out. This property is not at all what I have come to expect from Fairfield Inns, my go to place to stay when traveling. Lourice on the housekeeping staff was very helpful during the difficult time we had with the unsatisfactory room we had. The staff was great the property was very worn out.
Dear Steve,Thank you for your stay and the feedback. We're glad to hear that the hotel staff was friendly, but we're sorry to know that your overall experience was bad. Our goal is to give all of our guests a nice stay, but unfortunately we weren't able to do that for you. We hope that you'll give us another chance in the future because we take action quickly to improve everything, and we can deliver a great stay next time!Sincerely,Hotel Manager
We liked the room design and the comfortable bed. Plenty of outlets Laundermat
Hello William, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.
Staff was friendly and efficient. Wide range of offerings for breakfast that included healthy options. Clean room and daily housekeeping without having to request it.
Thank you for the 5-star review as we are pleased you had a great stay. We hope to serve you again in the future!
Great stay
The room was clean, bed was comfortable and the staff was courteous and friendly. Would definitely stay here again.
Thank you for the 5-star review! We are pleased you enjoyed your stay and look forward to seeing you again soon.
Thank you for the 5 star review!
Thank you for the five-star review!
Dear Theresa,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and that we had everything you needed. We strive to provide our guests with a comfortable and enjoyable stay and are glad to know that we delivered on that goal. We hope to have the pleasure of welcoming you back in the near future.Sincerely,Hotel Manager