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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Exterior
Free buffet breakfast
Outdoor pool
Property amenity
Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Place, Saint Vincent's Medical Center Southside
    ‪8 min walk‬
  • Place, Dog Wood Park of Jacksonville
    ‪17 min walk‬
  • Place, St. Johns Town Center
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Southside, Holiday Inn Express Hotel & Suites Jacksonville - South by IHG is within a mile (2 km) of sights such as Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Saint Vincent's Medical Center Southside - 8 min walk - 0.4 miles
  • Dog Wood Park of Jacksonville - 17 min walk - 0.9 miles
  • St. Johns Town Center - 7 min drive - 4.7 miles
  • Mayo Clinic Florida - 16 min drive - 11.8 miles
  • Jacksonville Naval Air Station - 24 min drive - 21.2 miles

Getting around

  • Kings Avenue Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪St. Vincent's Cafe - ‬15 min walk
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬17 min walk
  • ‪Sonic Drive-In - ‬19 min walk

About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Guests staying at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 49-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 797 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South by IHG
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG on May 3, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

This hotel is situated in Southside within a short 18-minute walk of Dog Wood Park of Jacksonville. You'll also find St. Johns Town Center and Merill Road Shopping Center within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Jacksonville - South by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Jacksonville - South by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Express Hotel & Suites Jacksonville - South by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and free breakfast.

Does Holiday Inn Express Hotel & Suites Jacksonville - South by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Jacksonville - South by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Jacksonville - South by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG.

Does Holiday Inn Express Hotel & Suites Jacksonville - South by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Jacksonville - South by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 11.5 mi away (15 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.6 mi away (29-minute drive).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG.

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 931 reviews
Rating 8 - Good. 241 out of 931 reviews
Rating 6 - Okay. 93 out of 931 reviews
Rating 4 - Poor. 39 out of 931 reviews
Rating 2 - Terrible. 27 out of 931 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Halls and room smelt funky, shower not very hot. Courteous staff and clean rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

rosana

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Debra, Spartanburg

Disliked: Cleanliness, amenities, property conditions & facilities
They charge me more than the 292.00 quote online at reservation
Stayed 2 nights in Dec 2025

4/10 Poor

Sandip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and bed linens and the elevators had a very filthy smell
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The breakfast was fantastic. Multiple choices including fresh fruit and muffins baked on site. Breakfast staff is awesome.
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Our room was very clean and the front desk staff was courteous and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Sophy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is just what we needed, comfy and clean
Stayed 1 night in Dec 2025

4/10 Poor

Vanessa

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m only giving such a low rating, due to the shower not being thoroughly clean. There was still some dirty residue in some of the corners, and there was also questionable mold growing in the top corners of the shower. Other than that, the property and hotel was clean, and the staff was super nice. The bed was extremely firm and super uncomfortable to sleep on, so I got very little sleep during my stay. But if you love an extremely firm hard mattress, room 208 has the perfect bed for you by the window. They have the TV channels printed out on a piece of paper and that paper is laminated. However, the paper getting laminated was an after thought once it was wet, due to having black mold growing on the back of the paper inside the lamination. Needs to be thrown away ASAP! Needless to say, I did not touch that thing after seeing that, nor did I set any of my stuff on the table it was on. Great location on being close to the arena and other spots in Jacksonville. Love that the property locks the lobby doors at 10PM, so you’ll have to use your key card to get in. If it wasn’t for the shower, mattress, and TV channel flier. I would’ve give it 5 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025

10/10 Excellent

Sherman

Stayed 1 night in Nov 2025

8/10 Good

Evelyn

Stayed 2 nights in Nov 2025

8/10 Good

Kennis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast good but need more opción
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly. The only complaint is that the elevator was having issues during my one-night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Everyone was so nice and the room was so clean
Stayed 1 night in Nov 2025

10/10 Excellent

Juana

Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service at a great price !
Stayed 1 night in Nov 2025

10/10 Excellent

ERIC

Traveled with family
The rooms were nicely cleaned and was enough rom for 5 people
Stayed 2 nights in Oct 2025

4/10 Poor

Lavita

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I had to be moved 3 times because of the rooms being dirty( blood on the floor, make up on sheets, water on the floor from fridge leaking, freezer moldy) I have pictures. I can say the staff was pleasant and moved me from room to room without an issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and the staff was welcoming and friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Stayed 1 night in Sep 2025

10/10 Excellent

Neal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

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