Skip to main content
Beginning of main content

Recent guest reviews

No thanks

When I arrived at the place the front desk clerk told me that they don't have my room so she is was going to give another one upgraded without any cost to me. The room disappointed me because of looks liked an old room. There was to much noise on the second floor. I asked the front desk to canceled my stay but she walks away into the elevator and ignores me completely. So, I had to stay because I already had paid for the room. I tried to get access to Orbitz but I couldn't either online or by telephone.

This place is so horrible, SMELL SO BAD, like cigarette and dirty carpet inside of the room y in the hallway, pubic hair in the bathroom, in the cabinets of the bathroom, stain blood in the sofa bed, dog hair in the sofa, I have pictures in my cell, I will upload all those pictures in yelp. Never never come back

The room was dirty, no drawers on the dresser, and there were roaches in the room.

It was clean and nice. The staff was friendly and sweet

i did not like anything the person in the front counter was rude and very unprofessional beacause the all time we where waiting for her the check us in she did not stop yelling and complaining in a very unprofessional maner about the property coworkers and how much she hated been there

Nice Place, Close to the restaurants and High Ways.

The room I was assigned to (308) was clean and presentable. The kitchen cabinet door on the bottom was broken and leaning against the area that covered the cabinet. One of the top cabinets was missing a part of their door. If you want housekeeping, you need to pay a fee along with your reservation? Totally not worth booking again.

Upon arrival the front desk staff was slightly unpleasant, due to the fact that it was late and he wanted to take a break. Then I found that housekeeping was severely slacking once I got to the shower room. Used wash rags were in the shower, a random item of clothing was in the corner of the closet, and molding food was in the microwave. I did not even bother to stay. I went to a totally different hotel for my stay.

Overall stay was great with the exception of whole 3rd floor smelled like marijuana after dark.

Horrible , terrible, very bad, @#$@#//=#@$%#@÷$%$#$

We went has a family of six and there was enough room that we didn't feel crowded or uncomfortable. Stayed only one night but we got a chance to go to the beach close location about 20 minutes. Loved the stay

When booking this room, I chose this hotel for the kitchenette that clearly states that fully supplied kitchenette (dishware, dish detergent, etc ) the things essential for an extended stay. Hence the name of the hotel. The outside of hotel was very dirty, overflowing trash cans. The halls and general areas were terrible the carpet was in clear need of replacement, which according to reviews from last year this was supposed to have been completed before now. I was afraid to see what our room would be like. I booked a NONSMOKING room and had been upgraded to a king room that ashtrays and no kitchen items, no tissue, no extra toilet paper and the room had an odd odor. Upon check out I informed the check man of the lacking items and was told that there was no need to have dishes and such so they do not stock them in the rooms, you have to pay extra for these items and he argued with me that there was tissue and extra TP. Very poor professionalism. The night check in person was very polite though the only good thing I can really say about this hotel. We will not stay there again nor will I recommend to others. Very dissatisfied

The hotel wasn't bad, we did get upgraded room. Room was fairly good, we had a kitchen but no dishes, silverware, plates, pot and pans. What a crock!!! If you wanted them you had to get a package we didn't, not sure if it coast or not. Sad

Western Way Jacksonville FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Southside, Extended Stay America Suites Jacksonville Baymeadows is within a 10-minute drive of Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. This 125-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 125 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2016, Extended Stay America Suites Jacksonville Baymeadows offers free WiFi in public areas, coffee in a common area, and express check-out. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a picnic area.

Room options

Suite, 1 Bedroom, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Jacksonville Baymeadows

Everyone (13) Business (6) Couples (8) Family (7) Other (8)
3
Family with small children

No thanks

By on May 5, 2021

Review comment responded on May 5, 2021

Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

1
Family

When I arrived at the place the front desk clerk told me that they don't have my room so she is was going to give another one upgraded without any cost to me. The room disappointed me because of looks liked an old room. There was to much noise on the second floor. I asked the front desk to canceled my stay but she walks away into the elevator and ignores me completely. So, I had to stay because I already had paid for the room. I tried to get access to Orbitz but I couldn't either online or by telephone.

By on Apr 28, 2020

Review comment responded on Apr 29, 2020

Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We are also sorry for the inconvenience caused by noise. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management

5
Everyone

By on Mar 6, 2020

Review comment responded on Apr 23, 2020

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management

2
Family

This place is so horrible, SMELL SO BAD, like cigarette and dirty carpet inside of the room y in the hallway, pubic hair in the bathroom, in the cabinets of the bathroom, stain blood in the sofa bed, dog hair in the sofa, I have pictures in my cell, I will upload all those pictures in yelp. Never never come back

By on Feb 13, 2020

Review comment responded on Feb 13, 2020

We sincerely apologize for the inconvenience you encountered in your room, which made your stay uncomfortable. The stress caused is undoubtedly understood, and your feedback about the odor and cleanliness issues have been discussed with the head of our housekeeping team to take the corrective measures and deliver better accommodations moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

1
Everyone

By on Feb 12, 2020

1
Partner Couples Business Business

The room was dirty, no drawers on the dresser, and there were roaches in the room.

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Thank you for being our guest. We apologize for the issues you faced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management

5
Partner Couples

It was clean and nice. The staff was friendly and sweet

By on Dec 15, 2019

Review comment responded on Dec 15, 2019

Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management

3
Everyone

By on Oct 18, 2019

1
Everyone

By on Aug 24, 2019

1
Everyone

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

Extended Stay America Suites Jacksonville Baymeadows

8300 Western Way, Jacksonville, FL 32256
url importing http://www.orbitz.com/Jacksonville-Hotels-Extended-Stay-America-Suites-Jacksonville-Baymeadows.h119007-p2.Hotel-Reviews
There was an error importing /Jacksonville-Hotels-Extended-Stay-America-Suites-Jacksonville-Baymeadows.h119007-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Jacksonville-Hotels-Extended-Stay-America-Suites-Jacksonville-Baymeadows.h119007-p2.Hotel-Reviews

Frequently asked questions